EIGHT SLEEP Smart Bed Cooling & Heating System User Guide
- June 9, 2024
- EIGHT SLEEP
Table of Contents
SLEEP Smart Bed Cooling & Heating System
User Guide
Smart Bed Cooling & Heating System
Welcome to the sleep fitness club
Sleep fitness is a real thing. It’s a state of overall health and well-being
fueled by quality sleep. Being sleep fit results in a feeling of restoration,
elevated energy levels and confidence. In short, being sleep fit enhances
performance in everything we humans do. Dr. Philip Gerhman from University of
Pennsylvania’s Perelman School of Medicine defines sleep fitness as, “the
extent to which we are getting sufficient quantity and quality of sleep to be
energized and functioning at peak levels during the day.”
Most of all, sleep fitness is actionable, measurable and achievable. It opens
room in the conversation for positive reinforcement and advocacy around sleep,
something that is missing from the current dialogue. We designed the Pod to
help you achieve sleep fitness. Like any habit, becoming sleep fit requires
discipline and time. The Pod is here to support you in your journey through
the best technology that sleep has ever seen.
Download the app for setup instructions
The Eight Sleep app will guide you through all the steps to set up your Pod.
Scan the code below to access the app or simply search for “Eight Sleep” in
the Apple App Store and Google Play.
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https://apps.apple.com/us/app/eight-sleep/id1086913845|
https://play.google.com/store/apps/details?id=com.eightsleep.eight&hl=en_US
Index
Choose the product you are installing today: a Pod Cover or a Pod Mattress.
Jump to the relevant section to begin installation.
Setting up the Pod Cover
Unboxing
What’s included in Box 1 What’s included in Box 2 – Side A
Box 2 – Side B
(You won’t use the Drain Tool during
setup. Save it in case you ever need to empty the water from your Pod during
relocation.)
Setting up the Encasement
1. Open Box 1. Unfold the Encasement and,
starting from the foot of the bed, tuck the corners of the
Encasement over the corners of the mattress like a fitted sheet.| 2. Make
sure that the Eight Sleep logo is at the bottom left corner of your bed.|
3.Pull down on each corner so that the
Encasement fits tightly against the mattress.
Important note
For the Encasement to work properly, it must be well fitted to the mattress
with no wrinkles or folds.
Stretch the top fabric until smooth and the corners fit well. Then, gently
pull the zipper toward the floor to smooth out the sides.
Setting up the Active Grid
1. Open Box 2 – Side A. Place the Active Grid on top of the Encasement.
Position its corners to match the top corners of the mattress first,
using the Top Left Corner sticker for orientation.| 2. You’ll notice the
Water Cord by the head of the bed. Unwind it, pull it
out and let it hang down to the floor without twisting.
3. Route the Water Cord through any slats in your foundation, as vertical as
possible to hit the ground. Ensure the neck of the Active Grid is flat against
the mattress.| 4. Starting from the left side at the head of the bed, zip the
Active Grid to the Encasement around the mattress.| 5. Slide one Tension
Strap beneath the mattress length-wise, lined up with the loops at the head
and foot of the Encasement.
6. Slide the other two Tension Straps beneath the mattress width-wise,
lining each up to a set of loops on the sides. Do not tighten any of the
Tension Straps yet!| 7. Hook all Straps to the loops, and pull down the
Straps to fasten. It is normal for the mattress to appear slightly indented.
Tuck the excess strap
underneath the mattress.
Important check
The Tension Straps should be tight enough that there is a slight crease in
your mattress. If the Tension Straps are not pulled tight, the sleep sensors
in your Pod may not work correctly!
Warning
Do not try to undo the zippers on the inside of the Active Grid.
Setting up the Hub
1. Open Box 2 – Side B, and take out the Hub and Power Cord. Pick a side of
the bed and place your Hub.| 2. Pull the Water Cord towards the Hub avoiding
any bends, twisting, or kinks.
3. Plug the Water Cord into the back of the Hub. Orient the USB cable towards
the right side when facing the back of the Hub. When secured, you should hear
one click for each side.| 4. Next, plug the USB connector into the USB port.|
5. Connect the Power Cord to the Hub and to a nearby outlet.
6. Follow the instructions in the Eight
Sleep app to connect your Hub to WiFi and create your account.| 7. After
pairing to Wi-Fi you will go through priming. Follow the instructions in the
app. If there is no water left in the reservoir after priming, refill it to
the max line.
Important note
Distilled water is ideal to keep your Pod clean and running efficiently. If
you don’t have distilled water available during setup, please switch to
distilled water during your next refill.
Each time you are prompted to fill the Water Tank, add 16 ounces (473 ml) of
3% hydrogen peroxide into the water.
If you don’t have hydrogen peroxide available during setup, please add it
within 1 week. Access instructions directly in the Eight Sleep App or contact
our Sleep Pros.
Setting up the Pod Mattress
Unboxing
What’s included in Box 1
What’s included in Box 2 – Side A
Box 2 – Side B
(You won’t use the Drain Tool during setup. Save it in case you ever need to empty the water from your Pod during relocation.)
Setting up the Mattress
1. Open Box 1. Roll out the mattress and rest it on your foundation or bed
frame.| 2. Tear open the plastic wrapping and pull it to unroll the mattress.
Be careful not to cut the plastic with a sharp item that may cut the mattress.
3. Remove the plastic cover and let the mattress air while we complete the
next steps.| 4. Put the mattress into position, ensuring that the “8 logo”
square
label is facing up and oriented to the bottom left corner.
Setting up the Active Grid
1. Open Box 2 – Side A. Remove the Active Grid and place it on top of
the Mattress. Position its corners to match the top corners of the Mattress
first. The Top Left Corner sticker should be underneath the pillow area of the
left side.| 2. You’ll notice the Water Cord by the head of the bed. Unwind
it, pull it
out and let it hang down to the floor without twisting.
3. Route the Water Cord through any slats in your foundation, as vertical as possible to hit the ground. Ensure the neck of the Active Grid is flat against the mattress.| 4. Starting from the left side at the head of the bed, zip the Active Grid to the Encasement around the mattress.
Warning
Do not try to undo the zippers on the inside of the Active Grid
Setting up the Hub
1. Open Box 2 – Side B, and take out the Hub and Power Cord. Pick a side of
the bed and place your Hub.| 2. Pull the Water Cord towards the Hub avoiding
any bends, twisting, or kinks.
3. Plug the Water Cord into the back of the Hub. Orient the USB cable towards
the right side when facing the back of the Hub. When secured, you should hear
one click for each side.| 4. Next, plug the USB connector into the USB port.|
5. Connect the Power Cord to the Hub and to a nearby outlet.
6. Follow the instructions in the Eight
Sleep app to connect your Hub to WiFi and create your account.| 7. After
pairing to Wi-Fi you will go through priming. Follow the instructions in the
app. If there is no water left in the reservoir after priming, refill it to
the max line.
**Important note**
Distilled water is ideal to keep your Pod clean and running efficiently. If
you don’t have distilled water available during setup, please switch to
distilled water during your next refill.
Each time you are prompted to fill the Water Tank, add 16 ounces (473 ml) of
3% hydrogen peroxide into the water.
If you don’t have hydrogen peroxide available during setup, please add it within 1 week. Access instructions directly in the Eight Sleep App or contact our Sleep Pros.
Unlock higher quality sleep every night.
Boost your recovery through personalized bed temperature, health monitoring,
and digital sleep coaching.
Maintenance Instructions
Hub
Approximately every two months, you will be prompted in the Eight
Sleep app to refill the Water Tank. Please follow the instructions below for
proper refilling and maintenance. Instructions will also be available in the
app. Before starting you must have on hand:
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16 ounces (473 ml) of 3% hydrogen peroxide.
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½ gallon (2 L) of distilled water.
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Remove the Water Tank from the Hub, and empty any water from it.
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Unplug the Hub from the power outlet, and disconnect the Water Cord.
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Using the Draining Tool, empty water from the Hub. See the app for visual reference. We recommend you do this over a sink or bucket.
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Place the Hub back in place, reconnect the Water Cord and USB cable to the back and plug in the Power Cord. Wait a few seconds while the Hub reconnects to your Wi-Fi network – you will see the light turn steady white.
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Add 12 fluid ounces (350 mL) of 3% hydrogen peroxide to the Water
Tank. Add approximately the same amount of distilled water to the
Water Tank. The tank should be about half full. -
Secure the lid and place the Water Tank back into the Hub.
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Open the app, and head to Menu > Settings > Priming, and tap to being Priming.
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After Priming has completed, remove the Water Tank, open the lid, and keeping the hydrogen peroxide inside the Water Tank, fill it with distilled water – up to 1 inch (25 mm) from the top of the Water Tank.
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Secure the lid and place the Water Tank back into the Hub.
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Now the Hub should be ready for use.
Hub light cheat sheet
Here’s what the light color on the Hub means
| Solid White
Paired and connected to Wi-Fi| | Flashing Yellow
Disconnected from Wi-Fi
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| Flashing Blue
Pairing Mode| | Flashing Yellow
Disconnected from Wi-Fi
| Solid Pink
Warming is on| | Pulsing Red
Sensor or cord is unplugged or disconnected
| Flashing Red
Experiencing an internal error, contact Eight Sleep via
[email protected] or
888-699-4015.
Active Grid
- The Active Grid layer of the Pod is made of polyester and cotton. It is not water-resistant or waterproof. Use a damp cloth for spills or spot treatment, if needed.
- Do not wash the Active Grid layer in a washing machine or by hand, nor dry it in a dryer. Doing so will ruin it and void your warranty.
- Do not pour any water or liquids on the Active Grid layer.
- Do not put the water or power cord into water.
- Do not iron your Active Grid layer.
- Do not dry clean your Active Grid layer. Dry cleaning solvents may damage the wires.
- Do not bleach or use cleaning fluids.
- Do not use a wringer.
- Do not use mothballs or sprays of any kinds.
- Do not vacuum.
- If you wish to protect the Active Grid, use a thin waterproof mattress protector.
If you need to move the Active Grid from one location to another, we suggest draining the water out of it. You will find the draining tool inside Box 2, side B, right underneath the Hub. This small plastic tool will empty the water out of the Grid. You can find instructions for doing this inside the Eight Sleep app Help section.
Encasement
- Do not bleach or use cleaning fluids.
- Do not use a wringer.
- Do not use mothballs or sprays of any kinds.
Contact a Sleep Pro
The Pod is designed to be intuitive but sometimes it can help to talk to a
human. If you run into any trouble, our Sleep Pros are here to help.
We are available seven days a week, with limited hours around major holidays.
For Support outside of the US, please contact us via email at
s[email protected] or through our in app
chat.
@eightsleep
LSF_T_0300037
Documents / Resources
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EIGHT SLEEP Smart Bed Cooling & Heating
System
[pdf] User Guide
Smart Bed Cooling Heating System, Cooling Heating System, Smart Bed Heating
System, Heating System
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