Fanvil Technology J303W New Version IP Phone Installation Guide

June 9, 2024
Fanvil Technology

V1.0

Fanvil Technology J303W New Version IP Phone

IP Phone

Quick Installation Guide

P/N:CJBA100431A0
Packaging list

IP Phone                                  Handset

Handset Cord                               Ethernet Cable

Quick Installation Guide                             Stand

Power Adapter  (Optional)               Wall Stand  (Buy separately)

Screen icon

In hands-free mode
In headset mode
In handset mode
Mute activated
Silent mode
Call is on hold
Auto-answering activated
Call Forward activated
Disable do not disturb (Blue)
Fanvil Technology J303W - Screen icon 10 Do not disturb activated (Red)
SIP hotspot activated
VLAN activated
VPN activated
New SMS
New VM Messages
Voice quality level of call
Keypad locked
Forward call(s)
Missed call(s)
Received call(s)
Dialed call(s)
Internet connected
Internet is disconnected
No IP address
Wireless network connected
Wireless network disconnected
Wireless network failure

Key features

DSS Keys, It can be set as line key/ Line keys function key/speed dial key, etc

Soft keys

Message waiting indicator

Left and right navigation keys
Up navigation key, Shortcut to call log
Down navigation key, Shortcut to Status
OK key, Shortcut to Menu

Hold key, Hold/Resume the call

Call transfer key

Phonebook key

Voice messages key

Conference key

State key

Headset key, Activate/ deactivate headset

Redial key, Access to redial the last record

Hands-free key, Activate/deactivate hands free

Long press to lock keypad.
Enter PIN to unlock keypad (default 123)

In idle mode:
activate/deactivate silent mode
In communication mode:
mute/un-mute a call

In idle mode or during ringing:
increase or decrease ringer volume
In communication:
increase or decrease handset, headset or hands-free volume

Device Installation

Please follow the instructions in below picture to install the device.

  • Bracket desktop installation

Fanvil Technology J303W - Device Installation 1

  • Wall mounting (Wall Stand need buy separately)

Fanvil Technology J303W - Device Installation 2

Note: The installation height of the wall-mounted bracket is less than 2 meters from the ground.

Connecting to the device

Please connect power adapter, network, PC, handset, and headset to the corresponding ports as described in below picture.

① Power port: connect the power adapter.
② Network port: connecting local area network or Internet.
③ PC port: the network port connect to the computer.
④ Headset port: connect headset.
⑤ Handset port: connect IP Phone handset.

Fanvil Technology J303W - Device Installation 3

Network connect

Using Ethernet

  1. The power on the device and connect the WAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
  2. The default is DHCP mode.

Using WiFi

  1. The power on the device and make sure the phone is idle.
  2. Press Menu > Basic > WLAN, Enabled the WiFi Feature.
  3. Press scan to search for currently available wireless network.
  4. Enter the available network and select the WiFi you want to connect.
  5. Press connect soft key and enter the appropriate password to connect to the WiFi. The default is DHCP mode.
Configuration

Configuration via LCD menu of phone

  1. Press Menu > Advanced (default password 123)

  2. Select Network: To configure the Network Settings
    (IPv4/IPv6/IPv4&IPv6, DHCP/Static/PPPoE).

  3. Select Accounts: To configure enable the account, fill the SIP server address, port, user name, password etc.

  4. Save the configuration.

Configuration via web

  1. Get the IP address from the phone: Press key, or Menu > Status > ETH.
  2. Login: Input the IP address in the web browser. The PC and phone should be in the same IP address segment (The default username and password are both ‘admin’.)
  3. Configure: Select network/account etc, and fill the relevant content.
  4. Save the configuration.
Language setting

  1. Press Menu key > Basic > Language.
  2. Select the desired language and press OK soft key.
Making a call

1. Pre-dialing: enter the phone number and pick up the handset.
2. Direct dialing: lift the handset and enter the phone number.
3. Handsfree: enter phone number and press or vice versa.
4. Headset: enter phone number and press or vice versa.
5. Designated line: press line key, enter phone number and press dial key.

Accepting a call

1. Using the handset : pick up the handset.
2. Using the headset : press .
3. Using the handsfree : press .

Redial

  1. Press redial a call number.
Call Mute

  1. Press to Mute the microphone during the call.
  2. Press again to un-mute the conversation.
Putting a call on hold

  1. Press key or Hold soft key, caller is put on hold.
  2. To retrieve the call press key or Resume soft key.

Note : with more than one active call, select desired call with the navigator keys and use the corresponding soft key to hold or resume.

Call transfer

Attended transfer:

  1. Press key or Xfer soft key during the active conversation, the call is put on hold.
  2. Dial the second telephone number.
  3. When the call is answered, then press key or Xfer soft key to complete the operation.

Blind transfer:

  1. Press key or Xfer soft key during the active conversation, the call will be on hold.
  2. Then enter the 2nd telephone number and press key or Xfer soft key.
Call forward

  1. Press Menu > Features > Call Forward.
  2. Select the line, the type of forward, enter the destination number and status, and press OK soft key.
Multiparty conference

  1. Once in line with 1st caller, press key or Conf soft key, 1st caller is put on hold.
  2. Then call the 2nd number.
  3. After, 2nd call is established, press key or Conf soft key to set up the conference.
Programmable keys

  1. You can configure shortcuts for the programmable keys.
  2. Press Menu > Basic > Keyboard, select among the configurable items, and select your desired type and value, press OK key.
Do not disturb

  1. Press DND soft key, and enable the device do not disturb mode.
  2. Or press Menu > Features > DND, and select the Mode and Type, and press OK key.
Voice mail

  1. To access your voice mailbox, press or Menu > Message > Voice Message, number of messages will be indicated if provided by your server or pbx.
  2. Select the line and press Play to call.
Call list

  1. Press key or Menu > CallLog > Local Call Logs.
  2. Scroll through the list using .
  3. To dial an entry, press Dial soft key or pickup handset or press or .
Phonebook

Access phonebook:

  1. Press or Contact soft key or Menu > Contact > Local Contacts.
  2. Select All Contacts or other group. 3. To dial an entry, press Dial soft key or pickup handset or press or .

Add new entry:

  1. Press Contact soft key, Press All Contacts or other group > Press Add.
  2. Enter name and number and press OK soft key.

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly approved by the party.
Responsible for compliance could void the user’s authority to operate this equipment. (Example- use only shielded interface cables when connecting to computer or peripheral devices).

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:
The equipment complies with FCC Radiation exposure limits set forth for uncontrolled enviroment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

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