DELL Vostro 7620 Laptop Instruction Manual
- June 9, 2024
- Dell
Table of Contents
- DELL Vostro 7620 Laptop
- Setup and Specifications
- Views of Vostro 7620
- Specifications of Vostro 7620
- Processor
- Operating system
- External ports
- Communications
- Wireless module
- Audio
- Camera
- Storage
- Media-card reader
- Keyboard
- Touchpad
- Power adapter
- Battery
- Display
- Fingerprint reader (optional)
- GPU—Integrated
- GPU—Discrete
- Operating and storage environment
- ComfortView Plus
- Keyboard shortcuts
- Getting help and contacting Dell
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
DELL Vostro 7620 Laptop
Setup and Specifications
Notes, cautions, and warnings
- NOTE: A NOTE indicates important information that helps you make better use of your product.
- CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
- WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
-
Connect the power adapter and press the power button.
NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the power adapter is connected to your computer when it is turned on for the first time. -
Finish Windows setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
- Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
- If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an offline account.
- On the Support and Protection screen, enter your contact details.
Locate and use Dell apps from the Windows Start menu—Recommended.
Table 1. Locate Dell apps
Views of Vostro 7620
Right
-
Global headset jack
Connect headphones or a headset (headphone and microphone combo). -
USB 3.2 Gen 1 port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. -
Network port
Connect an Ethernet (RJ-45) cable from a router or a broadband modem for network or Internet access, with a transfer rate of 10/100/1000 Mbps. -
SD-card slot
Reads from and writes to the SD card. The computer supports the following card types:- Secure Digital (SD)
- Secure Digital High Capacity (SDHC)
- cure Digital Extended Capacity (SDXC)
-
Security-cable slot (wedge-shaped)
Connect a security cable to prevent unauthorized movement of your computer.
Left
-
Power-adapter port
Connect a power adapter to provide power to your computer and charge the battery. -
HDMI 2.0 port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output. -
USB 3.2 Gen 1 port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. -
Thunderbolt 4.0 port with Power Delivery and DisplayPort
Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4.
- NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support.
- NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
- NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
- NOTE: Thunderbolt 4 supports two 4K displays or one 8K display.
Power and battery-status light
Indicates the power state and battery state of the computer. Solid white—Power adapter is connected and the battery is charging. Solid amber—Battery charge is low or critical. Off—Battery is fully charged.
- NOTE: On certain computer models, the power and battery-status light are also used for diagnostics. For more information, see the Troubleshooting section in your computer’s Service Manual.
Top
-
Speaker (tweeter)
Provides audio output. -
Power button with optional fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for four seconds to force shut-down the computer. If the power button has a fingerprint reader, place your finger on the power button to log in.- NOTE: The highlighted area indicates the actual active fingerprint reader area and the image is for illustration purposes only.
- NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.
-
Right-click area
Press to right-click.- NOTE: The right-click area is enabled when you touch the touchpad.
-
Left-click area
Press to left-click.
NOTE: The left-click area is enabled when you touch the touchpad. -
Precision touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
Display
-
Left microphone
Provides digital sound input for audio recording and voice calls. -
Privacy shutter
Slide the privacy shutter to cover the camera lens and protect your privacy when the camera is not in use. -
Camera
Enables you to video chat, capture photos, and record videos. -
Camera-status light
Turns on when the camera is in use. -
Right microphone
Provides digital sound input for audio recording and voice calls.
Bottom
- Left speaker (woofer) Enhances low-frequency audio output.
- Right speaker (woofer) Enhances low-frequency audio output.
- Service Tag and regulatory labels The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. The regulatory label contains regulatory information of your computer.
Specifications of Vostro 7620
Dimensions and weight
The following table lists the height, width, depth, and weight of your Vostro
7620.
Table 2. Dimensions and weight
Description | Values |
---|
Height:
| Front height| 16.95 mm (0.67 in.)
| Rear height| 18.99 mm (0.75 in.)
Width| 356.78 mm (14.05 in.)
Depth| 251.90 mm (9.92 in.)
Weight (minimum)| 2.02 kg (4.45 lb)
NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.
Processor
The following table lists the details of the processors supported by your Vostro 7620.
Table 3. Processor
Description | Option one | Option two |
---|---|---|
Processor type | 12th Generation Intel Core i5-12500H | 12th Generation Intel |
Core i7-12700H
Processor wattage| 45 W| 45 W
Processor core count| 12| 14
Processor thread count| 16| 20
Processor speed| Up to 4.50 GHz| Up to 4.70 GHz
Processor cache| 18 MB| 24 MB
Integrated graphics| ● Intel Iris Xe Graphics
● Intel UHD Graphics
| ● Intel Iris Xe Graphics
● Intel UHD Graphics
Chipset
The following table lists the details of the chipset supported by your Vostro
7620.
Table 4. Chipset
Description | Values |
---|---|
Chipset | Integrated in the processor |
Processor | 12th Generation Intel Core i5/i7 |
DRAM bus width | 128-bit |
Flash EPROM | 32 MB |
PCIe bus | Up to Gen4 |
Operating system
Your Vostro 7620 supports the following operating systems:
- Windows 11 Pro, 64-bit
- Windows 11 Pro National Education, 64-bit
- Windows 11 Home, 64-bit
Memory
The following table lists the memory specifications of your Vostro 7620.
Table 5. Memory specifications
Description | Values |
---|---|
Chipset | Integrated in the processor |
Processor | 12th Generation Intel Core i5/i7 |
DRAM bus width | 128-bit |
Flash EPROM | 32 MB |
PCIe bus | Up to Gen4 |
Description | Values |
Memory slots | ● One-SODIMM slot |
● One 8 GB memory module integrated with the system board
Memory type| DDR5
Memory speed| 4800 MHz
Maximum memory configuration| 40 GB
Minimum memory configuration| 8 GB
Memory size per slot| 8 GB, 16 GB, and 32 GB
Memory configurations supported| ● 8 GB, 1 x 8 GB integrated,
DDR5, 4800 MHz
● 16 GB, 1 x 8 GB integrated + 1 x 8 GB , DDR5, 4800 MHz, dual- channel
● 24 GB, 1 x 8 GB integrated + 1 x 16 GB , DDR5, 4800 MHz, dual-channel
● 40 GB, 1 x 8 GB integrated + 1 x 32 GB , DDR5, 4800 MHz, dual-channel
NOTE: Dual-channel support is up to a total of 8 + 8 GB
= 16 GB memory.
External ports
The following table lists the external ports of your Vostro 7620.
Table 6. External port s
Description | Values |
---|---|
Network port | One RJ45 ethernet port |
USB ports | ● Two USB 3.2 Gen 1 ports |
● One Thunderbolt 4 port with DisplayPort and Power Delivery
Audio port| One universal headset jack
Video port| ● One HDMI 2.0 port
● One Thunderbolt 4 port with DisplayPort and Power Delivery
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect to a DisplayPort device.
Media-card reader| One SD-card slot
Power-adapter port| One 4.50 mm x 2.90 mm DC-in
Security-cable slot| One security cable slot (wedge-shaped)
Internal slots
The following table lists the internal slots of your Vostro 7620.
Table 7. Internal slots
Description | Values |
---|---|
M.2 | ● One M.2 2230/2280 slot for solid-state drive |
● One M.2 2230 slot for WiFi and Bluetooth combo card
NOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support.
Communications
Ethernet
Table 8. Ethernet specifications
Description | Values |
---|---|
Model number | Realtek RTL8111H |
Transfer rate | 10/100/1000 Mbps |
Wireless module
Table 9. Wireless module specifications
Description | Values |
---|---|
Model number | Intel AX201 |
Transfer rate | Up to 2400 Mbps |
Frequency bands supported | 2.4 GHz/5 GHz |
Wireless standards | ● WiFi 802.11a/b/g |
● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6 (WiFi 802.11ax)
| ● WiFi 802.11a/b/g
● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6E (WiFi 802.11ax)
Encryption| ● 64-bit/128-bit WEP
● AES-CCMP
● TKIP
| ● 64-bit/128-bit WEP
● AES-CCMP
● TKIP
Bluetooth| Bluetooth 5.2| Bluetooth 5.2
Audio
The following table lists the audio specifications of your Vostro 7620.
Table 10. Audio specifications
Description | Values |
---|---|
Audio controller | Waves MaxxAudio Pro |
Stereo conversion | Supported |
Internal audio interface | High definition audio |
External audio interface | Universal audio jack |
Number of speakers | Four |
Internal-speaker amplifier | Supported |
External volume controls | Keyboard shortcut controls |
Speaker output: | |
Average speaker output |
● Woofers (2 W x 2 = 4 W)
| Peak speaker output| ● Tweeters (2.5 W x 2 = 5 W)
● Woofers (2.5 W x 2 = 5 W)
Subwoofer output| Supported
Microphone| Digital-array microphones in camera assembly
Camera
The following table lists the camera specifications of your Vostro 7620.
Table 11. Camera specifications
Description | Values |
---|---|
Number of cameras | One |
Camera type | One RGB FHD camera |
Camera location | Front |
Camera sensor type | CMOS sensor technology |
Camera resolution: | |
Still image | |
Video | |
Diagonal viewing angle: | 82 degrees |
Storage
This section lists the storage options on your Vostro 7620. Your Vostro 7620 supports one of the following storage configurations:
- One M.2 2230 solid-state drive.
- One M.2 2280 solid-state drive.
The primary drive of your Vostro 7620 is the M.2 drive where your operating system is installed.
Table 12. Storage specifications
Storage type | Interface type | Capacity |
---|---|---|
M.2 2230 solid-state drive | PCIe Gen3 x4 NVMe, up to 32 Gbps | Up to 1 TB |
M.2 2230 solid-state drive | PCIe Gen4 x4 NVMe, up to 64 Gbps | Up to 1 TB |
M.2 2280 solid-state drive | PCIe Gen4 x4 NVMe, up to 64 Gbps | Up to 2 TB |
M.2 2280 solid-state drive | PCIe Gen3 x4 NVMe QLC, up to 32 Gbps | Up to 1 TB |
Media-card reader
The following table lists the media cards supported by your Vostro 7620.
Table 13. Media-card reader specifications
Description | Values |
---|---|
Media-card type | One SD card slot |
Media-cards supported | ● Secure Digital (SD) |
● Secure Digital High Capacity (SDHC)
● Secure Digital Extended Capacity (SDXC)
Table 13. Media-card reader specifications (continued)
Description | Values |
---|
NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer.
Keyboard
The following table lists the keyboard specifications of your Vostro 7620.
Table 14. Keyboard specifications
Description | Values |
---|---|
Keyboard type | ● Standard keyboard |
● Backlit keyboard
Keyboard layout| QWERTY
Number of keys| ● United States and Canada: 79 keys
● United Kingdom: 80 keys
● Japan: 83 keys
Keyboard size| X=19.05 mm key pitch Y=18.05 mm key pitch
Keyboard shortcuts| Some keys on your keyboard have two symbols on them. These
keys can be used to type alternate characters or to perform secondary
functions. To type the alternate character, press Shift and the desired key.
To perform secondary functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the function keys (F1–F12) changing F u n c t i o n Key Behavior in BIOS setup program.
For more information, see Keyboard shortcuts.
Touchpad
The following table lists the touchpad specifications of your Vostro 7620.
Table 15. Touchpad specifications
Description | Values |
---|---|
Touchpad resolution: | |
Horizontal | |
Vertical | |
Touchpad dimensions: | |
Horizontal | |
Vertical |
Table 15. Touchpad specifications (continued)
Description | Values |
---|---|
Touchpad gestures | For more information about touchpad gestures available on |
Windows, see the Microsoft knowledge base article at support.microsoft.com.
Power adapter
The following table lists the power adapter specifications of your Vostro 7620.
Table 16. Power adapter specifications
Description | Option one | Option two |
---|---|---|
Type | 130 W AC adapter | 130 W USB Type-C |
Connector dimensions: | ||
External diameter | 4.50 mm | |
Internal diameter | 2.90 mm | |
Input voltage | 100 VAC–240 VAC | 100 VAC–240 VAC |
Input frequency | 50 Hz–60 Hz | 50 Hz–60 Hz |
Input current (maximum) | 1.80 A | 1.80 A |
Output current (continuous) | 6.70 A | ● 20 V/ 6.50 A (Continuous) |
● 20 V/ 4.50 A (Continuous)
● 15 V/ 3 A (Continuous)
● 9 V/ 3 A (Continuous)
● 5 V/ 3 A (Continuous)
Rated output voltage| 19.50 VDC| ● 20 VDC
● 15 VDC
● 9 VDC
● 5 VDC
Temperature range:| |
| Operating| 0°C to 40°C (32°F to 104°F)| 0°C to 40°C (32°F to 104°F)
| Storage| -40°C to 70°C (-40°F to 158°F)| -40°C to 70°C (-40°F to 158°F)
CAUTION: Operating and storage temperature ranges may differ among
components, so operating or storing the device outside these ranges may impact
the performance of specific components.
Battery
The following table lists the battery specifications of your Vostro 7620.
Table 17. Battery specifications
Description | Option one | Option two |
---|---|---|
Battery type | 3-cell polymer (56 Wh) | 6-cell polymer (86 Wh) |
Table 17. Battery specifications (continued)
Description | Option one | Option two |
---|---|---|
Battery voltage | 13.20 V | 13.35 VDC |
Battery weight (maximum) | 0.26 kg (0.57 lb) | 0.34 kg (0.75 lb) |
Battery dimensions:
| Height| 7.56 mm (0.30 in.)| 7.56 mm (0.30 in.)
| Width| 77.70 mm (3.06 in.)| 77.70 mm (3.06 in.)
| Depth| 295.20 mm (11.62 in.)| 295.20 mm (11.62 in.)
Temperature range:
| Operating| 0°C to 45°C (32°F to 113°F)| 0°C to 45°C (32°F to 113°F)
| Storage| -20°C to 65°C (-4°F to 149°F)| -20°C to 65°C (-4°F to 149°F)
Battery operating time| Varies depending on operating conditions and can
significantly reduce under certain power-intensive conditions.| Varies
depending on operating conditions and can significantly reduce under certain
power-intensive conditions.
Battery charging time (approximate) NOTE: Control the charging time,
duration, start and end time, and so on using the Dell Power Manager
application. For more information on the Dell Power Manager see, Me and My
Dell on www.dell.com.| ● 2 hour
(express), when the computer is off
● 3 hour (standard), when the computer is off
| ● 2 hour (express), when the computer is off
● 3 hour (standard), when the computer is off
Coin-cell battery| Not supported| Not supported
CAUTION: Operating and storage temperature ranges may differ among
components, so operating or storing the device outside these ranges may impact
the performance of specific components.
Display
The following table lists the display specifications of your Vostro 7620.
Table 18. Display specifications
Description | Option one | Option two | Option three |
---|---|---|---|
Display type | Full High Definition Plus (FHD+), ComfortView | Full High | |
Definition Plus (FHD+), ComfortView Plus | 3k, ComfortView Plus | ||
Touch options | No | No | No |
Display-panel technology | Wide Viewing Angle (WVA) | Wide Viewing Angle (WVA) |
Wide Viewing Angle (WVA)
Display-panel dimensions (active area):| | |
| Height| 344.68 mm (13.57 in.)| 344.68 mm (13.57 in.)| 344.68 mm (13.57 in.)
| Width| 215.42 mm (8.48 in.)| 215.42 mm (8.48 in.)| 215.42 mm (8.48 in.)
Table 18. Display specifications (continued)
Description | Option one | Option two | Option three |
---|---|---|---|
Diagonal | 406.50 mm (16.00 in.) | 406.46 mm (16.00 in.) |
in.)
Display-panel native resolution| 1920 x 1200| 1920 x 1200| 3072 x 1920
Luminance (typical)| 250 nits| 300 nits| 300 nits
Megapixels| 2.30| 2.30| 5.90
Color gamut| 45% NTSC, typical| 100% sRGB, typical| 100% sRGB, typical
Pixels Per Inch (PPI)| 141| 141| 226
Contrast ratio (typical)| ● 800:1 (minimum)
● 1000:1 (typical)
| ● 1000:1 (minimum)
● 1200:1 (typical)
| ● 1000:1 (minimum)
● 1200:1 (typical)
Response time (max)| 35 ms| ● 30 ms, typical
● 35 ms, maximum
| ● 30 ms, typical
● 35 ms, maximum
Refresh rate| 60 Hz| 60 Hz| 60 Hz
Horizontal view angle| ● +/- 85 degrees, typical
● +/- 80 degrees, minimum
| ● +/- 85 degrees, typical
● +/- 80 degrees, minimum
| ● +/- 85 degrees, typical
● +/- 80 degrees, minimum
Vertical view angle| ● +/- 85 degrees, typical
● +/- 80 degrees, minimum
| ● +/- 85 degrees, typical
● +/- 80 degrees, minimum
| ● +/- 85 degrees, typical
● +/- 80 degrees, minimum
Pixel pitch| 0.18 mm| 0.18 mm| 0.11 mm
Power consumption (maximum)| 4.15 W| 4.40 W| 3.80 W
Anti-glare vs glossy finish| Anti-glare| Anti-glare| Anti-glare
Fingerprint reader (optional)
The following table lists the specifications of the optional fingerprint- reader of your Vostro 7620.
Table 19. Fingerprint reader specifications
Description | Values |
---|---|
Fingerprint-reader sensor technology | Trans-capacitive sensing |
Fingerprint-reader sensor resolution | 500 dpi |
Fingerprint-reader sensor pixel size | 100 x 88 |
GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Vostro 7620.
Table 20. GPU—Integrate d
Controller| External display support| Memory size|
Processor
---|---|---|---
Intel UHD Graphics| USB Type-C port with DisplayPort Alt mode and Thunderbolt
4| Shared system memory| 12th Generation Intel Core i5/i7
Intel Iris Xe Graphics NOTE: Intel Iris Xe Graphics will default to Intel
UHD Graphics on computers with
single-channel memory configuration.
| USB Type-C port with DisplayPort Alt mode and Thunderbolt 4| Shared system memory| 12th Generation Intel Core i5/i7
GPU—Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Vostro 7620.
Table 21. GPU—Discrete
Controller | Memory size | Memory type |
---|---|---|
NVIDIA GeForce RTX 3050 Ti | 4 GB | GDDR6 |
NVIDIA GeForce RTX 3050 | 4 GB | GDDR6 |
Operating and storage environment
This table lists the operating and storage specifications of your Vostro 7620. Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 22. Computer environment
Description | Operating | Storage |
---|---|---|
Temperature range | 0°C to 35°C (32°F to 95°F) | -40°C to 65°C (-40°F to 149°F) |
Relative humidity (maximum) | 10% to 90% (non-condensing) | 0% to 95% (non- |
condensing)
Vibration (maximum)*| 0.66 GRMS| 1.30 GRMS
Shock (maximum)| 110 G†| 160 G†
Altitude range| -15.2 m to 3048 m (-49.87 ft to 10000
ft)
| -15.2 m to 10668 m (-49.87 ft to 35000
ft)
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
- Measured using a random vibration spectrum that simulates user environment. Measured using a 2 ms half-sine pulse.
ComfortView Plus
WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes. Blue light is a color in the light spectrum which has a short wavelength and high energy. Chronic exposure to blue light, particularly from digital sources, may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, or damage to the eyes. The display on this computer is designed to minimize blue light and complies with TÜV Rheinland’s requirement for low blue light displays. Low blue light mode is enabled at the factory, so no further configuration is necessary. To reduce the risk of eye strain, it is also recommended that you:
- Position the display at a comfortable viewing distance between 20 and 28 inches (50 and 70 cm) from your eyes.
- Blink frequently to moisten your eyes, wet your eyes with water, or apply suitable eye drops.
- Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.
- Take an extended break for 20 minutes every two hours.
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations. Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out. The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below). However, if the function keys F1-F12 are needed for specific software applications, multi- media functionality can be disabled by pressing fn + Esc. Subsequently, multi- media control can be invoked by pressing fn and the respective function key. For example, mute audio by pressing fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in BIOS setup program.
Table 23. List of keyboard shortcuts
Function key| Re-defined key (for multi-media control)|
Behavior
---|---|---
F1| fn + F1| Mute audio
F2| fn + F2| Decrease volume
F3| fn + F3| Increase volume
F4| fn + F4| Play/Pause
F5| fn + F5| Toggle keyboard backlight (optional)
F6| fn + F6| Decrease brightness
F7| fn + F7| Increase brightness
F8| fn + F8| Switch to external display
F10| fn + F10| Print screen
F11| fn + F11| Home
F12| fn + F12| End
The fn key is also used with selected keys on the keyboard to invoke other secondary functions.
Table 24. List of keyboard shortcuts
Function key | Behavior |
---|---|
fn + B | Pause/Break |
fn + H | Toggle between power light and battery-status light |
fn + S | Toggle scroll lock |
fn + R | System request |
fn + ctrl | Open application menu |
fn + esc | Toggle fn-key lock |
fn + page up | Page up |
Table 24. List of keyboard shortcuts (continued)
Function key | Behavior |
---|---|
fn + page down | Page down |
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these
self-help resources:
Table 25. Self-help resources
Self-help resources | Resource location |
---|---|
Information about Dell products and services |
www.dell.com
My Dell app|
Tips|
Contact Support| In Windows search, type Contact Support, and press Enter.
Online help for operating system|
www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents.| Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support.
For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer concerns| 1. Go to www.dell.com/support.
2. On the menu bar at the top of the Support page, select
Support > Knowledge Base.
3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see
www.dell.com/contactdell.
- NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
- NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
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