HOTPOINT NSWM 864C W UK N Washing Machine User Guide

September 3, 2022
Hotpoint

HOTPOINT NSWM 864C W UK N Washing Machine logo

HOTPOINT NSWM 864C W UK N Washing Machine

To receive more comprehensive assistance, register the appliance on www.hotpoint.eu/register

CONTROL PANEL

  1. ON/OFF button
  2. KEY LOCK button
  3. EXTRA TOUCH button
  4. EXTRA TOUCH indicator lights
  5. START/PAUSE button and indicator light
  6. OPTION button and indicator light
  7. DELAY START button
  8. SPIN button
  9. TEMPERATURE button
  10. WASH CYCLE SELECTOR KNOB

WASH CYCLE TABLE

Maximum load 8 kg

Power input in off mode 0.5 W / in left-on mode 8 W

| Detergents and Additives| Recommended detergent| Residual

| Energy

kWh

| Total water lt| Laundry

°C

---|---|---|---|---|---|---


Wash cycle

| Temperature| Maximum spin r.p.m.| Max. load kg| Duration h : m| Wash| Fabric softener| ****

Powder

| ****

Liquid

Setting| Range| 1| 2
Mixed| 40°C|  40°C| 1600| 8,0| | | | | | | | |


Eco 40-60 (1)

| ****

40 °C

| ****

40°C

| 1551| 8,0| | | | | | 44,5| 0,93| 57| 35
1551| 4,0| 2:45| | | | | 44,5| 0,63| 48| 31
1551| 2,0| | | | | | 44,5| 0,30| 38| 23
Cotton (2)| 40°C| – 60°C| 1600| 8,0| 3:55| | | | | 49| 1,40| 97| 45
Synthetics (3)| 40°C|  60°C| 1200| 4,0| 2:55| | | | | 35| 0,80| 55| 43
Delicates| 40°C|  40°C| 1000| 4,0| | | | | | | | |
Wool| 40°C|  40°C| 800| | | | | | | | | |
Anti Allergy| 60°C| 40°C  60°C| 1600| | | | | | | | | |
Spin & Drain | | | 1600| | | | | | | | | |
Rinse & Spin| | | 1600| 8,0| | | | | | | | |
Baby| 40°C|  40°C| 800| 4,0| | | | | | | | |
20°C| 20 °C| – 20 °C| 1600| 8,0| 1:50| | | | | 54,5| 0,14| 78| 22
Duvet| 30°C|  30°C| 1000| 3,5| | | | | | | | |
White| 40°C|  90°C| 1600| 8,0| 2:05| | | | | 54,6| 0,89| 89| 42
30 min| 30°C| -30°C| 800| 4,0| 0:30| | | | | 71| 0,18| 37| 27
Full Load 45 min| 40°C|  40°C| 1200| 8,0| | | | | | | | |
Anti Stain 40°| 40°C|  40°C| 1600| 8,0| | | | | | | | |

The cycle duration indicated on the display or instruction is an estimate based on standard conditions. The actual duration may vary in relation to several factors, such as the temperature and pressure of the incoming water, ambient temperature, amount of detergent, load quantity and type, load balancing and any additional options selected. The values given for programmes other than the Eco 40-60 programmed are indicative only. Eco 40-60 – Test wash cycle in compliance with EU Eco design regulation. The most efficient programmed in terms of energy and water consumption for washing normally soiled cotton laundry.

Note
Spin speed values shown on the display can slightly differs from the values stated in the table.

For all testing institutes.
  • Long cotton cycle set programmed.
  • Cotton at temperature 40°C.
  • Long synthetics cycle: set cycle Synthetics at a temperature of 40°C.

By selecting the Spin & Drain cycle and excluding the spin cycle, the washing machine will drain only. The duration of the wash cycles can be checked on the display. After programme end and spinning with maximum selectable spin speed, in default programme setting. If “Steam Hygiene” option is set, the duration of the wash cycles will increase.

PRODUCT DESCRIPTION

  1. Top
  2. Detergent dispenser drawer
  3. Control panel
  4. Handle
  5. Porthole door
  6. Drain pump (behind the plinth)
  7. Plinth (removable)
  8. Adjustable feet (2)

DETERGENT DISPENSER DRAWER

HOTPOINT NSWM 864C W UK N Washing Machine 3

Compartment

Do not insert detergent in this compartment.

Compartment 1
  • Washing detergent (powder or liquid)
  • If liquid detergent is used, the removable plastic partition A (supplied) should be used for proper dosage.
  • If powder detergent is used, place the partition into slot B.
Compartment 2
  • Additives (fabric softeners, etc.
  • The fabric softener must not exceed the MAX level.
  • Use powder detrgent for white cotton garments, for pre washing, and for washing at temperatures over 60°C.
  • Follow the instructions given on the detergent packaging

WASH CYCLES

Follow the instructions on the symbols of the garment’s wash care label. The value indicated in the symbol is the maximum recommended temperature for washing the garment.

Mixed

For washing lightly to normally soiled resistant garments in cotton, linen, synthetic fibres and mixed fibres.

Eco 40-60

For washing normally soiled cotton garments declared to be washableat 40 °C or 60 °C, together in the same cycle. This is the standard cotton programme and the most efficient in terms of water and energy consumption.

Cotton

Suitable for washing towels, underwear, table cloths, etc. made of resistant linen and cotton that are moderately to heavily soiled.

Synthetics

Suitable for washing moderately soiled garments made of synthetic fibres (e.g. polyester, polyacrylic, viscose, etc.) or mixed synthetic-cotton fibres.

Delicates

Suitable for washing lightly soiled garments made of synthetic fibres (e.g. polyester, polyacrylic, viscose, etc  or mixed synthetic-cotton fibres.

Wool

Wool mark Apparel Care Green

The Wool wash cycle is approved by the Woolmark Company for washing wool garments classified as  hand washable provided that the wash complies with the instructions
appearing on the garment’s label and with those provided by
the manufacturer of this washing machine.

Anti Allergy

Suitable for removing major allergens such as pollen, mites and cat or dog hair.

Spin & Drain

Spins the load then empties the water. For resilient garments. If you exclude the spin cycle, the machine will drain only.

Rinse & Spin

Rinses and then spins. For resilient garments.

Baby

Use the special wash cycle to remove the soiling typically caused by babies, while removing all traces of detergent from nappies in order to prevent the delicate skin of babies from suffering allergic reactions. The cycle has been designed to reduce the amount of bacteria by using a greater quantity of water and optimising the effect of special disinfecting additives added to the detergent. 20°C. For washing lightly soiled cotton garments, at a temperature of 20 °C.

Duvet

Suitable for washing clothing padded with goose down, such as single duvets (weighing under 3,5 kg), cushions or down jackets. Duvets should be loaded into the drum with their edges folded inwards and no more than ¾ of the total drum volume should be used up. For best results, it is advisable to use liquid detergent to be poured into the detergent drawer. White
For heavily soiled whites and resistant colours. 30 min For washing lightly soiled garments in a short time. Not suitable for wool, silk and garments to be washed by hand.

Full Load 45 min

Suitable for washing a full load of cotton clothes moderately soiled in 45 minutes.

Anti Stain 40°

the programme is suitable to heavily-soiled garments with resistant colours. It ensures a washing class that is higher than the standard class (A class). When running the programme, do not mix garments of different colours. We recommend the use of powder detergent. Pre-treatment with special additives is recommended if there are particularly obstinate stains.

DISPLAY

HOTPOINT NSWM 864C W UK N Washing Machine 6

The display is useful when programming the washing machine and provides plenty of information.

Temperature

Each wash cycle has a pre-defined temperature. To modify the temperature, press the button. The value will appear on the display.

Spin

Each wash cycle has a pre-defined spin speed. To modify the spin speed, press the button. The value will appear on the display.

KEY LOCK

To activate the control panel lock, press and hold the button for approximately 2 seconds. When the symbol is lit, the control panel is locked except for the ON/OFF button. This will prevent accidental modifications to wash cycles, especially when children are at home. To deactivate the control panel lock, press and hold the button for approximately 2 seconds.

TIPS AND SUGGESTIONS

Divide the laundry according to

Type of fabric (cotton, mixed fibres, synthetics, wool, garments to be hand- washed). Colour (separate coloured garments from whites, wash new coloured garments separately). Delicatessmall garments  such as nylon stockings – and items with hooks – such as bras: insert them in a fabric bag.

Empty the pockets

Objects such as coins or lighters can damage the washing machine and the drum. Check all buttons.

Follow the dosage recommendation / additives

It optimizes the cleaning result, it avoids irritating residues of surplus detergent in your laundry and it saves money by avoiding waste of surplus detergent

Use low temperature and longer duration

The most efficient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration.

Observe the load sizes

Load your washing machine up to the capacity indicated in the WASH CYCLE TABLE table to save water and energy.

Noise and remaining moisture content

They are influenced by the spinning speed: the higher the spinning speed in the spinning phase, the higher the noise and the lower the remaining moisture content.

CARE AND MAINTENANCE

For any cleaning and maintenance, switch off and unplug the washing machine. Do not use flammable fluids to clean the washing machine. Clean and maintain your washing machine periodically at least 4 times per year.

Cutting off the water and electricity supplies
  • Close the water tap after every wash. This will limit wear on the hydraulic system inside the washing machine and help to prevent leaks.
  • Unplug the washing machine when cleaning it and during all maintenance work.
Cleaning the washing machine
  • The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives.
  • The washing machine has a Auto Clean cycle for its internal parts; it must be run without any load in the drum.
  • To optimise this cycle, it is possible to use either detergent 10% of the quantity specified for lightly soiled garments or special additives to clean the washing machine.
  • We recommend running a cleaning cycle every 40 wash cycles.
  • To start the programme, close the door, turn the machine ON and press button for 5 seconds.
  • The cycle will start automatically and will run for about 70 minutes. To stop the cycle, press the START/PAUSE button.
Cleaning the detergent dispenser drawer

Remove the dispenser drawer by lifting and pulling it outwards. Wash it under running water; this procedure should be effected regularly.

Caring for the door and drum

Always leave the porthole door ajar in order to prevent unpleasant odours from forming.

Cleaning the pump

The washing machine is fitted with a self-cleaning pump that does not require any maintenance. Small items such as coins or buttons) may sometimes fall into the protective pre-chamber situated at the base of the pump. Make sure that the wash cycle has ended and unplug the appliance.

To access the pre chamber

Remove the covering panel on the front side of the machine by inserting a screwdriver in the centre and sides of the panel and using it as a lever loosen the drainage pump cover by turning it anti clockwise it is normal for some water to leak out  clean the inside thoroughly screw the cover back on;5. put the panel back in place, making sure the hooks slot in place before pushing the panel onto the appliance.

Checking the water inlet hose

Check the water inlet hose at least once a year. If it is cracked or broken, it must be replaced: during wash cycles, the high pressure of the water could suddenly split the hose open. Never use hoses that have already been used.

LOAD BALANCING SYSTEM

Before every spin cycle, to avoid excessive vibrations before every spin and to distribute the load in a uniform manner, the drum rotates continuously at a speed which is slightly greater than the washing rotation speed. If, after several attempts, the load is not balanced correctly, the machine spins at a reduced spin speed. If the load is excessively unbalanced, the washing machine performs the distribution process instead of spinning. To encourage improved load distribution and balance, we recommend small and large garments are mixed in the load.

ACCESSORIES

Contact our Technical Assistance Service to check whether the following accessories are available for this washing machine model.

Stacking kit

With this accessory you can secure the tumble dryer to the upper part of your washing machine to save space and facilitate loading and unloading of the tumble dryer.

TRANSPORT AND HANDLING

Do not lift the washing machine by gripping it. Unplug the appliance and close the water tap. Check that the door and detergent dispenser drawer are tightly closed. Detach the filling hose from the water tap then detach the drain hose. Empty all the water remaining in the hoses and secure the latter so that they do not get damaged during transport. Apply the transport bolts back on. Repeat, in reverse order, the transport bolt removal.

TROUBLESHOOTING

Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Service, make sure that the problem cannot be easily solved using the following list

Anomalies Possible causes / Solution
The washing machine does not start The appliance is not plugged into the

socket fully, or not enough to make contact.
There is no power in the house.

The wash cycle does not start

| The washing machine door is not closed properly.
The ON/OFF  button has not been pressed.
The START/PAUSE  button has not been pressed.
The water tap has not been opened.
A delay has been set for the start time.

The washing machine does not fill with water H2O appears on the display

| The water inlet hose is not connected to the tap.
The hose is bent.
The water tap has not been opened.
There is no water supply in the house.
The pressure is too low.
The START/PAUSE  button has not been pressed.

The washing machine continuously loads and unloads water

| The drain hose is not fitted between 65 and 100 cm from the floor.
The free end of the hose is immersed in water.
The wall drainage system is not fitted with a breather  pipe.

If the problem persists even after these checks, turn off the water tap, switch the appliance off and contact the Technical Assistance Service. If the home is on one of the upper floors of a building, there may be problems relating to back siphonage, causing the washing machine to fill with water and drain continuously. Special anti-siphon valves are available in shops and help to prevent this inconvenience.

The washing machine does not drain or spin

| The cycle does not include drainage: with certain cycles it must be started manually.
The drain hose is bent.
The drainage duct is clogged.
The washing machine vibrates a lot during the spin cycle.| The drum was not unlocked correctly during installation.
The washing machine is not level.
The washing machine is tucked between furniture cabinets and the wall.

The washing machine leaks.

| The water inlet hose is not screwed on properly.
The detergent dispenser drawer is  obstructed.
The drain hose is not properly attached.
The Options and START/ PAUSE   indicator lights flash rapidly and the display visualises an error code e.g F-01, F-|

Switch off the machine and unplug it, wait for approximately 1 minute and then switch it back on again. If the problem persists, contact the Technical Assistance Service.

There is too much foam .

| The detergent is not suitable for machine washing (it should display the text “for washing machines” or “hand and machine wash”, or the like.
Too much detergent was used.
After pressing START/PAUSE button, the drum turns but the washing machine does not fill water and no error on display.|

DEMO MODE

DEMO MODE

Deactivate this function, switch the washing machine OFF. Than press and hold “Start/Pause” button, within 5 seconds press also ON/OFF button and hold both buttons for 2 seconds. Policies, standard documentation, ordering of spare parts and additional product information can be found by Visiting the website http://docs.hotpoint.eu and parts self service whirlpool.com

Using the QR code

Alternatively, contact our Technical Assistance Service the telephone number is indicated in the warranty booklet. When contacting the Technical Assistance Service, provide the codes shown on the adhesive label applied to the inside of the door.

For User’s Repair & Maintenance Information

visit www.hotpoint.eu
The model information can be retrieved using the QR Code reported in the energy label. The label also includes the model identifier that can be used to consult the portal of the registry at https://eprel.ec.europa.eu

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