Street GUARDIAN SG9667DC2K Digital Video Recorder User Manual

Digital video recorder
SG9667DC2K User manual

Product safety & precautions

Thank you for purchasing the Street Guardian SG9667DC2K Dual Channel Digital Video Recorder (DVR), please read and follow this guide before installation and use.
The camera is designed to operate at temperatures of between -20°c to +70°c, operating outside of these temperatures may produce unpredictable results.
Clean only with a soft dry cloth, being careful not to use excessive pressure when cleaning the lenses, the use of liquids or cleaning fluids may damage the product and could void your warranty. The DVR records two channels of video, the front unit in quad high definition 1440p/30fps and the rear unit in full high definition 1080P/30fps at high bitrates, a large amount of data is generated for the video recording function. Use quality high speed Class 10 Micro SD cards only, with a recommended minimum capacity of 32 GB, please consult your dealer about supported memory cards.
The DVR does not support hot plugging of the Micro SD memory card. Be sure to remove or replace the Micro SD memory card only while the recorder is powered off or the memory card and any recordings may be damaged.
Memory cards are a consumable item and require regular inspection to ensure they are in working order, memory cards should be formatted in the camera to ensure the file system is set according to the required parameters for the camera to operate reliably.
Please use only the included Street Guardian accessories or approved replacements from a Street Guardian dealer. Use of non-approved accessories may damage your product, or your vehicle, and may void your warranty. Street Guardian supplied accessories are tested to meet or exceed recognised testing standards worldwide to ensure reliable performance of your product.

Introduction

The Street Guardian SG9667D2K Digital Video Recorder is engineered to require minimal user intervention, it is pre-configured with logical default settings and is supplied ready to use once installed with a minimum of adjustment needed to personalise to your needs. The default operation of the product means that it will power on and start recording shortly after starting the vehicle and will power down shortly after the vehicle is turned off, the recordings will be segmented into easy to navigate chapters and once the memory card is full will automatically delete the oldest recorded segment to make way for further recordings.
Operating in this ‘first in, first out’ manner means that the memory card will cycle the recordings continuously and will always have the most recent recordings, a 64GB memory card will store around 4 hours of recordings before beginning to recycle.
Emergency files created by G-Sensor trigger or by pressing the OK/LOCK key are moved to a separate folder so that they are not overwritten by the regular recording and recycling process.
[Note] Formatting the memory card will erase all files including emergency files.

Camera layout & Overview

Installation

The DVR main camera unit should preferably be mounted behind, or to either side of the rear-view mirror and within the sweep area of the windscreen wipers. Before mounting the DVR ensure that there is enough room to access and remove the memory card, there is sufficient room for the cables, and adequate clearance for the mirror to be adjusted.
Clean the glass prior to installation to ensure a good bond for the adhesive to the glass, it is always advisable where possible to route any cables across the passenger side of the vehicle to avoid any chance of cables interfering with control of the vehicle or causing a distraction should a cable become loose.

1. Once a suitable mounting location is decided, secure the DVR mount bracket to the windshield using the provided 3M adhesive tape, ensuring the window is clean prior to application, remove the backing tape and press and hold the bracket firmly against the glass for 2 minutes, then wait 20 minutes before attaching the camera.
   The 3M adhesive tape will achieve 50% bond after 20 minutes, 100% bond is achieved after 72 hours, if the camera is attached to the mount bracket too soon after installation the adhesive may not bond correctly to the glass.
   [Note] When determining the mounting locations be sure to leave adequate room to be able to detach the cameras.

2. Fix the power, rear camera, and GPS cables properly and route cables across the passenger side where possible to prevent the line of sight from being affected.
   [Note] Prior to installing the rear camera cable determine which of the supplied cables is the most suitable for your installation type, with all cable routing it is important to take note of any pillar or side curtain airbags, cables must be installed so as not to interfere with the operation of these safety systems, if in doubt please seek professional installation.

3. Insert the charging interface of the in-vehicle charger into the USB interface of the DVR.

4. Connect the GPS and position the cables accordingly, the GPS should be mounted with the adhesive side to the windscreen so that the antenna is oriented correctly.
   Your camera is supplied with an on-glass GPS antenna, an optional dash top GPS antenna is also available. The GPS should be mounted correctly according to which type of GPS antenna is in use. [Note] the on glass type GPS antenna should not be mounted within 15cm of the camera for best performance, the type of GPS can be identified by the length of the cable, the on glass type GPS antenna cable is approximately 70cm long, the on dash type GPS antenna cable is approximately 140cm long.

5. Insert the in-vehicle charger into the cigarette lighter socket of the  vehicle.

6. Adjust the angle of the DVR lenses ensuring that the camera lens is aimed slightly down from the horizon (40% sky, 60% road), this will improve the results of the auto white balance function.

7. Ensure a suitable memory card is correctly installed and has been formatted in the camera before use.
   [Note] Video performance is adversely affected if the windows are not kept clean, ammonia free automotive glass cleaners are recommended for the inside glass surfaces for optimum results.

Settings

The DVR is pre-set with logical default settings and is ready to operate with minimal adjustment required, when powered on the internal capacitors will charge, the DVR will then power up and recording will commence.
[Note] The DVR does not contain a battery and will need to be connected to a power source to configure settings, connecting to a computer USB port is not supported.
Before using the DVR it is important to adjust the time and date settings, if using GPS the time and date will be updated automatically however the Time Zone offset will first need to be configured according to your region.
If not using GPS the time and date settings will need to be manually configured, to set the time and date manually connect the DVR to power, stop any active recording by pressing the REC key then press the MENU key to enter the SETUP menu, press the Mic key to scroll down to the DATE/TIME menu, press the OK/LOCK key to enter,
(the MIC and REC keys will scroll up or down), press the MENU key to advance to the next setting and adjust accordingly, press the OK/LOCK key to save and exit.
[Note] If you are in a region that supports daylight savings offset it will be necessary to adjust the time (or time zone if using GPS) at the beginning and end of the period accordingly.

Menu options & defaults

To access the menus any active recording must be stopped by pressing the REC key, pressing the MENU key will enter the settings menu, pressing the MENU key again will exit the menu.
Following is a list of the menu items, their default settings listed in BLUE and a brief description of each setting.
Resolution – 1440P30,1080P30 – The resolution of the recorded files.
Quality – Standard – Adjust the recording bitrate.
Display Mode – Picture in Picture – Set the default view on the LCD
Loop Recording – 1 MINS – The length of each recording segment.
Camera1 – Normal – Setting to invert the picture for the rear channel.
Camera2 – Normal – Setting to invert the picture for the rear channel.
Video Format – MP4 – Video type recording for playback
Exposure – +0.0 – Exposure Value – Adjustable to increase or decrease brightness of the recordings.
WDR – Off – Wide Dynamic Range settings
AE Metering – Center Weighted – Settings to select different AE metering table.
G-Sensor – Low Sensitivity – Adjustable to increase or decrease the force required to trigger automatic protection of files.
Parking G-Sensor – Middle Sensitivity – Adjustable to increase or decrease the force required to trigger automatic protection of files while in parking mode.
Parking Monitor – 1FPS – Setting to select different frame rates or disable parking mode, (requires SGDCHW power lead).
Shutdown Timer – 10min – Select different Parking Monitor shutdown timer values, (requires SGDCHW power lead).
Video Coding – H.264 – Video Compression settings
WiFi – Off – Wifi frequency range settings
Date Stamp – ON – Embeds the time and date in the recorded video.
Speed Unit – OFF – Function to enable the speed to be displayed in the recorded video OSD text (MPH or KM/H selectable).
Display Logo – ON – Display the logo in the recorded video.
Record Audio – ON – Turn the Microphone on or off.
Screen Saver – 1 MIN – Setting to automatically turn off the LCD display.
Auto Restart – 1 MIN – Setting to automatically restart the DVR if there is no active recording or power is interrupted during boot.
Boot Delay – 5 Secs – selectable boot delay options, (applies to 2 wire power supply use only)
DATE/TIME – DD/MM/YYYY enter the date and time and choose the display format, press the MENU key to advance to the next option.
Time Zone – GMT 0 – Set as appropriate to your region if using GPS.
Language – ENGLISH – Set the desired menu language.
Beep Sound – ON – Turn the keypress sound on or off.
Frequency – 50 Hz – Set the anti flicker mode to suit the local AC power used, (LED lighting may still show some flicker, this is normal).
Format – CANCEL – Memory card format function, cards larger than 32 GB use exFAT which is not a supported file system, if using a card formatted exFAT the camera will automatically enter the format menu to allow the card to be formatted correctly before use.
Default setting – CANCEL – Resetting defaults will return all setting to the values shown in BLUE
Car Number – Function to embed name or number display into the video, press the MIC/REC keys to select each character, press the MENU key to proceed to each character setting option. Firmware Version – Displays the firmware version number.

Description of Key Functions

[Note] The keys have different functions depending on the current state, recording, standby, menu navigation, or playback mode, the functions also vary if using the optional SGDCHW 3 Wire parking mode cable.

1. < POWER> Key 
   Function 1: Power On/Off
   When powered off, press and hold the < POWER> key to power on the DVR. The DVR begins to work automatically.
   When powered on, press and hold the < POWER> key for five seconds, the DVR will save the video recording file automatically and will then power off.
   Function 2: Backlight
   When the LCD display is off a short press of the key enables the backlight of the screen, the LCD display will go off again according to the Screen Saver  settings menu value selected
   [Note] This function only affects backlight of the screen, it will not affect the video recording function.
   Function 3: WiFi On/Off
   When the LCD display is on and the camera is recording pressing the key for 1 second will stop the recording and turn WiFi on, the SSID and password  will be displayed on the LCD screen, press and hold the key for 1 sec to exit WiFi mode and resume recording.
   [Note] If no connection is made the WiFi will timeout and recording will resume.

2. < MENU> Key
   Function 1: Menu key
   Whilst in standby mode short press the < MENU> key to enter the settings menu, or while recording long press the < MENU> key to enter the settings menu.
   Press the < REC> or < MIC> key to navigate the menu options, press the < OK> key to confirm the selected option.
   After completing the setting press the < MENU> key to exit the menu setting function.
   Function 2: Playback exit
   Whilst in the playback menu press the < MENU > key to exit submenus or exit playback mode.
   Function 3: Sub menu navigation
   Whilst in menu settings the < MENU > key is used to advance through sub menu options such as Time/Date and Car No settings.

3. < OK/LOCK> Key
   Function 1: File locking
   During the video recording process press the <OK/LOCK> key to save the current video recording data into a separate folder in the memory card. The files in the RO  (Read Only) folder will not be overwritten during normal recording.
   [Note] During recording a yellow triangle at the top of the LCD display will indicate the lock function has been activated, in playback mode, a key- shaped icon in the  miniature icon list indicates that the current recording is locked.
   Function 2: Settings confirmation
   During the menu setting process, press the <OK/LOCK> key to confirm the settings.
   Function 3: Playback
   In standby mode (not recording) press the < OK/LOCK> key to enter playback mode, press the < OK/LOCK> key to play video data and press the < OK/LOCK> key again to suspend the playing of video data.

4. < REC> Key

Function 1: Video recording
In standby state, press the < REC> key to begin to recording, and press the < REC> key again to stop recording.
Function 2: Page up
In the menu setting and playback modes, you can press the < REC> key to page up.
Function 3: Navigate files in playback
Whilst in the playback menu press the < REC> key during standby to navigate back through the recorded files, after selecting a file for playback press the < REC> key to  initiate the delete file option.

5. < MIC> Key

Function 1: Page down
In the menu setting and playback modes, you can press the < MIC> key to page down.
Function 2 : Navigate files in playback
In playback state, press the < MIC> key to navigate forward through the recorded files, after selecting a file for playback press the press the < MIC> key to lock the file.
Function 3: Disable or enable audio-recording function
In recording mode press the < MIC> key to disable the audio recording function. The MIC indicator will be off. Press the < MIC> key again to enable the audio  ecording function. The MIC indicator will be on.

6. < RESET> Switch
   If the DVR does not respond press and hold the < RESET> switch briefly to power off and restart the DVR, if the DVR has to be reset please ensure to check the  memory card for errors and format the card in the camera before using again.
   [Note] It is recommended to regularly check the memory card for errors, software for error checking of memory cards is available for download from the support section of our website.
   Connecting the DVR directly to a computer is not supported, always use the included card reader to view and manage files on a computer, always format the card in the  camera after viewing or managing files in the computer.

Basic operation description

1. Automatic Recording
   When you start your vehicle the DVR is automatically started and the recording commences, the REC indicator on the screen will blink and the REC light will flash to  indicate recording status.
   [Note] If the camera detects an error with the memory card or fails to detect the rear camera the front camera will emit a series of warning beeps to notify of an error,  check the camera display for any relevant notification messages.
   At power off the DVR will automatically save the current recording and will power down. The recordings are saved according to the setting chosen in the loop recording menu. As the card reaches capacity the oldest recordings are automatically deleted to allow recording to continue seamlessly.
   [Note] Any event files that are recorded, whether automatically locked by the G-Sensor or manually locked are moved to the RO (read only) folder and are not  overwritten during the normal loop recording process.

2. Manual Recording
   Press the < POWER> key, the DVR will power on and begin recording automatically. Press and hold the < POWER> key for 5 seconds, the DVR will save the recording  automatically and will then power off, manual power off is only available from normal recording mode when using the 2 wire cig power supply.

3. Collision Sensing
   The DVR is fitted with a built in G-sensor. In case of severe vehicle collision, the DVR locks the recording at the time of the accident, and displays a yellow triangle icon  on the display screen.
   The collision G-sensor has adjustable sensitivity, the default setting is set to < LOW SENSITIVITY>. You can change the sensitivity settings as desired in the settings menu.

4. Playback of Recorded Files
   In standby mode press the < OK/LOCK> key to enter the playback mode. Press the < REC> or < MIC> keys to navigate back and forth through the recordings, press  the < OK> key to go to the playback sub menu and play a file, press < OK> to start or stop playback. Press < MENU> to exit each playback menu level and return to normal mode, see the description of key functions section of the usermanual for further details on navigating the playback menu.
   [Note] If any file is damaged due to improper shutdown or memory card error and is not playable on computer it may be possible to repair the broken file by using the  built-in playback mode on the camera, the camera will attempt to repair the files for playback.

Camera & Accessories

****1. CPL
2. STICKERS
3. CORD CLOS
4. WINDOW MOUNT GPS ANTENNA
5. MAIN CAMERA OVR
6. PEAR CAMERA IMXtD1 SENSOP
7. 90′ EXTENSION POR GPS CABLE
8. TRim PRY TOOL
9. QUICK START GUIDE
10. MOUNT REMOVAL STRING
11. REAR CAMERA MOUNT
12. 12V-24V POWER CORD
13. 35M VIDEO VIDEO CABLE 90/90
14. G M VIDEO CABLE 90/STRAIGHT| 15. WINDSHEILO CLEANING WIPES
16.  SPARE 3M VHS GP5 ADHESIVE
17. MICRO 53 CARD it 53 ADAPTER
18. SPARE 3M VHD ADHESIVE FOR FRONT MOUNT
19. MICROPIDER is LENS CLEANING BAG
20. SPARE 3M VHS REAR MOUNT ADHESIVE
21. MAIN CAMERA MOUNT THIN
22. MAIN CAMERA MOUNT THICK
23. EVA FOAM PADS APPLY I TO SACK OF FRONT CAMERA
24. ANDROID MICRO USS OTG &PC MEMORY CARO READER
25. CORO/PLUG COVER
26. MESH CABLE COVER
27. SPARE 3M VHS ADHESIVE FOR CORO COVER
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CPL Filter – CPL Filter to minimise windscreen dashboard reflections.
Audio recording warning stickers – Some locations require all parties to be notified of audio recording (check local laws). Audio may also be turned off in the menu or via  the < MIC> key when recording.
Cord clips – May be useful in some installations to secure wiring.
GPS antenna – Window mount type with 70cm cable.
Camera – SG9667DC2K Quad HD front camera
Camera – SG9667DC2K Full HD rear camera.
90° GPS adapter cable – Adapter cable to route GPS cable correctly.
Trim pry tool – Helpful during installation to lever interior trims to run cables.
Quick start guide – Basic starter instructions.
String for bracket removal – Used to cut through 3M tape if needing to remove the bracket.
Mount bracket with 3M adhesive – Used for installation of rear camera to window and allow camera to detach.
12v~24v power cord – Approved power supply to suit, use of nonapproved power supplies may damage your camera and could void warranty.
3.5M Video cable – Rear camera connection cable suitable for through roof lining installations in sedans and compact cars
6M Video cable – Rear camera connection cable suitable for larger vehicles and vehicles with opening tailgates that require hidden wiring type installations.
Windscreen cleaning wipe – Used to clean the window prior to mounting the brackets to ensure a good bond for the 3M tape, surfaces must be clean and dry prior to application.
Spare 3M tape for GPS – Die cut 3M replacement tape for the GPS.
Micro SD memory card and SD adapter – May be included in some sales regions, only high-quality memory cards are recommended, Class 10 U3 minimum, please consult  your dealer for information about supported makes and models.
Spare 3M tape for mount – Die cut replacement 3M tape to suit front camera mount bracket.
Microfiber carry bag – Will help protect camera from getting scratched when transporting outside of the vehicle.
Spare 3M tape for mount – Die cut replacement 3M tape to suit rear camera mount bracket.
Mount bracket (thin) with 3M adhesive – Used for installation of front camera to window and allow camera to detach.
Mount bracket (thick) with 3M adhesive – Used for installation of front camera to window and allow camera to detach.
EVA foam pads – Apply to the rear of the front camera on the mount surface area to eliminate vibration, the EVA foam will allow a more secure fit and will eliminate rattles,  be sure to note camera serial number for warranty registration prior to applying EVA foam.
Android compatible memory card reader – USB card reader for SD and Micro SD memory cards, may also be connected to supported Android mobile phones and tablets to access files directly from the memory card.
Cable cover – Used to cover plugs on front camera.
Mesh cable cover – Useful to cover any exposed wiring.
Spare 3M tape cable cover – Die cut replacement 3M tape to suit cable cover.

CPL filter

The included CPL filter will help to reduce dashboard reflections which can otherwise inhibit details in some scenes.
Below is an example of the reduction in glare and reflection when using a CPL filter.

[Note] The CPL filter is installed with the larger opening facing up.

Hints & Tips

It is essential to make sure the camera has a clear view for best results, automotive glass cleaners should be used to prevent window fogging, using a glass cleaning additive in  the washer fluid is also recommended, keeping wiper blades in good working order and replacing them when they start to wear is best practice. Example above shows side by side video where one camera has a single fingerprint on the lens, keeping the lens clean is imperative.

Playback and file handling

Street Guardian Dashcam Viewer supports playback and map interpretation of the recorded files.
Street Guardian Dashcam Viewer for Windows 10 64 bit http://bit.ly/SGviewerWIN64
Street Guardian Dashcam Viewer for Mac http://bit.ly/SGviewerMAC
Download the Street Guardian Dashcam Viewer Mobile App.
Available on the Apple App Store and Google Play store.

https://bit.ly/SGAPPiOShttps://bit.ly/SGAPPandroid

Frequently asked questions

Q. Can I connect the camera to my computer to access the recordings?****

– A. Computer access is not supported, the power requirements of the camera exceed the output level of most computers, always use a card reader to access files on the memory card.

Q. My vehicle has a USB port, can I connect the camera there?****

– A. No, vehicle USB ports do no supply sufficient output for reliable operation, some may also act as a host to play files through in vehicle media system, these will interfere  with the correct operation of the camera.

Q. Why do I need to set the time zone, doesn’t GPS know that already?****

– A. GPS time information is only transmitted as UTC or GMT 0, the offset to suit your location needs to be set in the camera menu.

Q. How often should I format the memory card?****

– A. It is good practice to format the memory card on a regular basis and check to ensure the card is in working order, memory cards are a consumable and although they  have no moving parts they do wear out. – Always format the memory card in the camera if it has been used in another device to view or otherwise manipulate the recordings.

Q. I use a Mac, anything I need to know?****

– A. Mac can leave hidden system files on the memory card that can prevent the camera from recycling correctly and cause recordings to fail, memory cards should always be  reformatted in the camera before use.

Q. Can I just format the memory card in my computer?****

– A. It is advisable to only format memory cards in the camera to ensure the file system parameters are correct, if the memory card becomes corrupt you may need to format  the card in your computer to return the card to a default state, then format the card in the camera before use.

Q. How can I test my memory cards to make sure they are ok?****

– A. You can download Windows memory card test software from the support page of our website https://streetguardian.info/support

Q. I have the USB OTG card reader connected to my Android phone but can’t see any files?

– A. Some models of Android phones will view files without any additional software, for others you may need to use a file browser to access, ES File explorer is a popular file  browser which can be downloaded from the play store http://www.estrongs.com/

Q. I need further help, how can I get help?

– A. Please open a support ticket for further assistance https://streetguardian.info/helpdesk/

Firmware update instructions

Any updated firmware will be made available on the support section of our website https://streetguardian.info/support

To update the firmware the process is as follows

• Extract the zipped firmware file downloaded from our website
• Delete any files from the memory card
• Copy the firmware bin file to the empty memory card
• Insert the card to camera
• Connect to power, do not disconnect power at any time during update process
• Camera will power on; screen will remain blank while updating
• Once update has finished camera will start up as per normal
• Stop any active recording
• Enter settings menu and format the memory card
• Enter settings menu and reset default settings
• Any personalised settings will then need to be re-entered
• If using GPS ensure time is synced before use
• Process is complete

Technical Specifications

*Memory cards higher than 32GB must be formatted in the camera using the built-in formatting menu option, not all brands supported, consult your dealer for recommended memory cards, memory cards must be formatted in the camera to ensure compatibility.
[Note] Specification and features are subject to improvement

Further Information

All attempts are made to ensure that the information contained in this user guide is correct at time of publication.
The specifications and details within this guide are based on the Australian market version of the product and are subject to change, the pictures used are for illustration  purposes only.
Information about the latest specification, any amendments, the availability of replacement parts and accessories, warranty information, detail of other sales region product  specification and the respective user manuals will be listed on the support section of our website https://streetguardian.info/support/

[Note] The information contained in this user manual is based on the features and functions found in release version 1.10

Documents / Resources

| Street GUARDIAN SG9667DC2K Digital Video Recorder [pdf] User Manual
SG9667DC2K, Digital Video Recorder, SG9667DC2K Digital Video Recorder, Video Recorder, Recorder
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References

• bit.ly/SGviewerMAC
• bit.ly/SGviewerWIN64
• Drive Recorders, Reverse Cameras & monitors | Street Guardian
• Drive Recorders, Reverse Cameras & monitors | Street Guardian
• Street Guardian Dashcam Viewer - Apps on Google Play
• ‎Street Guardian Dashcam Viewer on the App Store

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