plumplay Springsafe Trampoline and Enclosure User Guide
- June 3, 2024
- plumplay
Table of Contents
plumplay Springsafe Trampoline and Enclosure
Thank you for purchasing from Plum®
Plum® are the playtime specialists providing the fuel for imaginations to
flourish. For over 30 years we’ve been inspiring fun across the globe. We are
passionate about encouraging play in a fun yet safe environment, allowing
children freedom of play and parents peace of mind.
Safety instructions
WARNING
- Adult supervision required at all times
- Only for domestic use
- Outdoor use only
- One user at a time, collision hazard
- Always close the net opening before jumping
- Jump without shoes
- Do not use the mat when it is wet
- Empty pockets and hands before jumping
- Always jump in the middle of the mat
- Do not eat while jumping
- Do not exit the trampoline by jumping off it
- No somersaults
- Limit the time of continuous usage (make regular stops)
- Do not use in strong wind conditions and secure the trampoline. In some circumstances it may be necessary to move the trampoline to a sheltered area. Plum® trampoline anchor kits are available to purchase. Please refer to website for details
- The trampoline shall be assembled by an adult in accordance with the assembly instructions and thereafter checked before the first use
- Not suitable for children under 36 months – small parts, choking hazard – fall hazard
- Please do not make any modifications to the product, it may result in an injury or hazard
- Do not overtighten nuts and screws as this may cause them to shear and potentially cause structural failure
- Please keep animals at a safe distance from this product
ADVISORY
Do not bury, the trampoline is not intended to be placed into the ground
- Always seek help from others when moving or lifting the trampoline
- Do not intentionally bounce off the enclosure net. Deliberate jumping into or bouncing off of the enclosure is potentially dangerous. It will reduce the life of your enclosure considerably and could invalidate your warranty
- Do not pull the top of the enclosure net
- We recommend you place the trampoline on a level surface at least 2m from any overhead structure or obstruction such as a fence, garage, house, overhanging branches, laundry lines or electrical wires
- Do not install the trampoline over concrete, asphalt or any other hard surface. Place the trampoline at least 2m away from any adjacent objects such as paddling pools, swings, slides, climbing frames etc
- When making modifications to the trampoline, such as adding a Plum® accessory, always follow the instructions provided with your Plum® accessory
MAINTENANCE
At the beginning of the season check the trampoline frame, suspension system, mat, padding and enclosure, ensuring that all fasteners are tightened securely and that the net is taut. Regular checks should be carried out to ensure continued safe use, failure to do so may result in the trampoline becoming dangerous
- Check that all spring loaded (pit pin) joints are still intact and cannot become dislodged during play
- Check that the mat, padding and enclosure are without defects before jumping
- Replace the enclosure net after one year of use
- Make sure that the hook-and-hoop fasteners on the enclosure entrance are closed correctly during use of trampoline
- Check all coverings and sharp edges, replace parts when required
- To prevent damage by displacement, secure the trampoline in strong wind conditions with a Plum® trampoline anchor kit. It may also be necessary to remove the enclosure net and jumping mat
- In the event of snowfall or very low temperature remove the snow and store the mat and enclosure indoors to prevent damage to the trampoline
- Retain this instruction manual for your records.
Register online now for your extended warranty!
Visit our website at:
www.plumplay.co.uk/register
Warranty Number: 30377AA114/30407AA114
PARTS
INSTALLATION
Australia only / Uniquement en Australie
PLUM PRODUCTS WARRANTY
Subject to proper installation and normal residential use, Plum Prod-ucts
(“Plum”) play products are warranted, subject to the limitations stated below,
to the original retail purchaser or owner to be free from manufacturers
defects in material or workmanship for a period of 1
(one) year from the date of original retail purchase.
All warranties may be registered. To register your warranty please visit
www.plumproducts.com and retain your proof of purchase for the warranty
period.
Goods covered under this limited warranty will be replaced or repaired, at our
option, and returned to the customer at no cost to the cus-tomer. Plum
reserves the right to examine photographs or physical evidence of goods
claimed to be defective and to recover the goods prior to settling a warranty
claim.
Non –residential use of the play products is prohibited and there will be no
warranty for any commercial, competition or playground use as these products
are designed for residential use only. No warranty shall apply on equipment
subjected to abuse, negligence, improper installation or use, vandalism, acts
of God, unauthorised alteration or attachment to other equipment, improper use
or repair by the customer or a third party.
Whilst every endeavour is made to ensure the highest degree of safety in the
product, freedom from injury cannot be guaranteed. It is essential to install
correctly in accordance with installation instructions, supervise your
children’s play activity and maintain your play equip-ment periodically
according to manufacturer guidelines.
This warranty does not cover scratching or scuffing of the product as a result
of normal wear and tear and any minor defects which do not affect the
functionality of the product. This warranty is expressly in lieu of all other
warranties, express or implied given by Plum.
Your statutory rights remain unaffected. Our goods come with guarantees that
cannot be excluded under the Australian Consumer Law under which you are
entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major one.
To make a claim please contact us immediately on our customer service number
or email below.
Telephone Plum Customer Services: 1800 900161
Email: Aushelpdesk@plumproducts.com
All claims must be made within 14 days of purchase or within a reason-able
time of awareness of defect and must be accompanied by proof of purchase.
Please therefore retain proof of purchase. Plum may reject claims which are
not made within a reasonable time and/or where there is no proof of purchase.
Plum will meet the cost of all agreed and validated claims.
Thank you for purchasing our product.
Plum Products Australia Pty Ltd, Suite 303, 156 Military Road, Neutral Bay,
NSW 2089, Australia.
The metal frame (comprising the steel rim, legs and metal enclosure poles) of
this product is guaranteed for 12 (twelve) months from the date of purchase
against manufacturing defects. The safety net, safety pad, mat, bolts and
springs are guaranteed for 6 (six) months from date of purchase against
manufacturing defects. The warranty is conditional on proof of purchase being
presented in the event of a claim and applies in respect of products sold into
the UK only.
WORK WITH US
We are always looking for new innovations and ideas to grow our brand.
If you have an idea or concept, please visit
www.plumplay.co.uk/inventors
Plum Products Ltd,
The Cliff, Middle Street, Ingham, Lincolnshire, LN1 2YQ, UK
Tel: +44 (0) 344 880 5302
Fax: +44 (0) 152 273 0379
Email: contactus@plumproducts.com
www.plumplay.co.uk
Plum Products Australia Pty Ltd, Suite 303, 156 Military Road,
Neutral Bay, NSW 2089, Australia
Tel: (02) 8968 2200
Email: Aushelpdesk@plumproducts.com
www.plumplay.com.au
EU Authorised
Representative,
The Merrion Buildings –
Iconic offices,
18-20 Merrion Street,
Dublin 2, D02 XH98,
Ireland
Copyright Plum Products 2021
References
- Plum Play - Trampoline, Swings & Climbing Frame Specialists
- Inventors
- Register Your Product
- Plum Play Australia - Trampolines, Climbing frames, Swings & Slides, Cubby Houses
- Plum Play - Trampoline, Swings & Climbing Frame Specialists
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