XEGA S204G 3G-4G LTE Surveillance Camera User Manual

XEGA S204G 3G-4G LTE Surveillance Camera

Product introduction

Recommended installation method
It is suggested to install the camera at a height of about 2.6m and with an inclination angle of 15°to 30°(manually adjustable according to the real-time view in the APP on your mobile phone to focus on the motion detection areas to capture the trigger monitions more accurately).

Download and registration of APP on mobile phone

Download
Please find the “UBox” APP in the Google Play Store or App Store on your mobile phone, or scan the following QR code, or going to the following link and download and install it.

Account registration

1. Open the APP, choose the region where you are and register an account with a mobile phone number or e-mail address. It is suggested to verify the account through an e-mail address for purpose of password retrieving (Fig. 1).
2. Set and note down a password consisting of 8 to 32 digits or letters for the account (Fig. 2).
3. In any access in “UBox” APP download and account setting, please click “Permit” or “Agree” to enable the APP to have access to your camera and mobile phone. If not so, your camera may have insufficient functions or incomplete settings.

Camera connection

Please realize access to videos by scanning the following QR code with your mobile phone or through the following link. Step 1: Prepare.

1. The battery level of the camera may be low after long-time transportation. Before use, please charge the camera with a 5V charger or the USB charge port of a computer. The LED is red in charge, or out after full charge.
2. Insert the SIM card into the camera for network connection. After that, insert the TF card for video recording. Put the Power ON/OFF button of the camera to the “ON” position to power on the camera.
3. After the camera has run for 1 to 2 minutes, the LED near the lens will remain lit in blue.

Step 2: Connect to the camera.

1. Enter the “UBox APP”, click “Add a device” to enter the Device List (Fig. 3), and choose “Set up 4G Device” (Fig. 4).
2. Check whether the LED near the lens remains lit in blue. After it is lit for 3s, click “Next” to enter the QR code scanning interface (Fig. 5).
3. Use your mobile phone to scan the QR code on the camera. After successful scanning, the APP will enter the device installation interface and be connected to the camera automatically (Fig. 6).
4. After successful connection, you can modify the camera’s name and location manually and then click “Next” to add the camera (Fig. 7).

Note : If camera connection fails, please try it again as below:

1. Check and make sure the camera’s battery level is high, power on the camera for 1 minute, press and hold the camera’s reset button for 10s, and release the reset button to connect the camera again.
2. Check and make sure the 4F traffic of the SIM card is sufficient, power off the camera, insert the SIM card and the TF card into it, and power on the camera again.
3. If you still fail in the camera’s network configuration or have any other problem, please contact us through our e-mail address
   ( [email protected] ). We will reply to you within 24 hours.

Buttons

Device list interface

Basic settings:
Permission sharing: Click “Share” to enter the sharing interface (Fig. 9). Enter the e-mail address or mobile phone number of a family member to whom you would like to share permissions for camera viewing (Fig. 10) and click “Next” to set the permissions of camera viewing by the family member. The family number should then find option “My Friend” on “Mine” page on the APP on his mobile phone and click to view content on the camera (Fig. 11)

Cloud service: For viewing the cloud service package information of the current device or subscribing the cloud storage service for the current device
4G traffic service: For viewing expiry date of the current traffic, and the remaining traffic, or scanning the QR code to top up the traffic package
View UID: For viewing the current UID number of the camera
Delete device: For deleting the device information currently on the APP
Push alarm: If this icon is clicked, the alarm push function will be enabled; if it is clicked again, the alarm push function will be disabled, and you will receive no notification. (Note: In the latter case, the motion triggering events will be recorded to the cloud service or the micro SD card continually.)
Add smart device: For adding a camera to be connected.
Operating state of device: For displaying the device’s online or offline operating state.

Real-time interface of device

images at the same time
3. Battery icon| For displaying the current battery level (during charge, this icon is green and has a lightning symbol)
---|---
4. 4G signal| For viewing the 4G network signal of the current camera
5. Night vision mode| For switching between the full-color night vision mode and the infrared night vision mode
6. Full-screen button| For full-screen viewing of real-time images of the camera
7. Video recording mode| For switching between cloud storage-based video recording and TF card-based video recording
8. Manual video recording| For recording videos of real-time interfaces and saving them to the photo album of the APP
9. Video play| For playing videos and going to the video play interface
10. Image quality| For switching between HD image quality and SD image quality
11. PTZ interface| For going to the PTZ interface to control rotation of the PTZ
12. Monitoring function|

For monitoring the sounds close to the camera

13. Manual photographing| For taking photos of real-time interfaces and saving them to the photo album of the APP
---|---
14. Intercom button| For enabling the sounds of talks to come out of the camera
15.Video download from TF card| For downloading videos from the TF card and saving them to the photo album
16. Back to live streaming interface| For backing to the real-time monitoring interface to view images
17. Video viewing progress| For viewing videos quickly with help of the video progress bar
18. Cloud video download| For choosing a cloud video to play, and clicking the download button to download it to the photo album
19. Play/Pause button| For playing or pausing a video
20. Date| For choosing a date to view the videos on it
21. Video choosing| For playing a video or making it slide left to delete it
22. Speed| For choosing rotating speed (high, medium, low) of the PTZ
23. PTZ wheel disc| For controlling rotation of the PTZ through the four directional buttons
24. Video zoom out| For zooming out real-time images (digital zooming function)
---|---
25. Video zoom in| For zooming in real-time images (digital zooming function)

Setting interface

1. Storage management
   It is for enabling or disabling video storage to the cloud and the TF card, checking total capacity and available capacity of the TF card, or judging whether the camera has read the TF card.

2. Image flip
   It is for adjusting image angles when the camera has a wrong mounting angle.

3. PIR human detection
   There are three options (low, medium, high) for detection sensitivity. A higher detection sensitivity corresponds to easier triggering of detection and a larger power consumption. If the camera is insensitive in detection, increase its detection sensitivity; if the camera gives any false alarm, decrease its detection sensitivity.

4. Set arming
   User can set certain period of time in a week for detection and alarming. The camera does not detect or alarm in other periods of time.

5. Sleep time
   The camera will wake up after detecting any moving object. After the object leaves the detection area, the camera will sleep automatically after the set value. The longer the delay, the larger the power consumption will be.

6. Alarm sound
   If this function is enabled, the camera will alarm audibly automatically after detecting any moving object.

7. Synchronize time
   If the time on the camera is not synchronous with the time on your mobile phone, you can click this button to make the APP synchronize them automatically.

8. Upgrade firmware
   It is for automatically testing whether the camera’s firmware is of the latest edition. If the edition is lower than expected, there will be a firmware update prompt.

Cloud video interface

On this page, user can choose the target camera, click the calendar, choose the target date of video recording and play the videos by clicking them, or choose multiple videos through the selector buttons and download or delete the corresponding cloud videos. (Fig. 15)

Common problems

1. Why does the camera power off automatically after the red LED has flashed for several times following Power ON/OFF button pressing?
   The battery is low because of a short charge time. Please charge the camera with a 5V charger. The charge time should be 8h at least for a 5v/2a camera, or 16h at least for a 5v/1a camera. After the camera has been fully charged, the charge LED will go out.

2. Why does the camera have a large power consumption while it keeps sending false alarms to my mobile phone?
   It is suggested to install the camera in a place without many moving vehicles, chimney or direct sunlight to avoid false alarms and PIR detection interference. Another solution is to reduce the detection sensitivity on the page of PIR detection settings, in a bid to reduce the false alarms and the wake-up time to save the power consumption.

3. Why cannot I see videos on my mobile phone?
   Check and make sure the TF card has been correctly inserted into the camera and formatted on the “Setup” page of the APP on your mobile phone. If the problem remains unchanged, have the TF card formatted (FAT32) on a computer or replaced with another one.

4. My camera is installed in a place with insufficient light. Can I install the solar panel in another place?
   Yes. Please contact us to purchase S20 accessory kit including a solar panel holder and an extension power cord. The solar panel, and the camera can be installed separately.

5. Why does my camera detect or alarm? Or why does it miss some activities in detection?
   Check and make sure that the camera is installed at a height of 2.6m to 3m, that the detection angle is 15°to 30°, that the PIR human detection on the “Setup” page is enabled, and that the protective film on the lens has been removed; increase the detection sensitivity.

6. Why cannot my mobile phone receive alarms while the camera can detect persons and record videos?
   Check and make sure the symbol on the device list page of the APP, and all the background permissions of the APP have all been enabled; keep the APP run on background of the mobile phone.

7. How to restore to the factory settings?
   Find the position for TF card insertion, which is under head of the camera, open the rubber cover and press and hold the black button by the TF card for about 8s.

8. How to delete the videos on the TF card?
   When the TF card is full, the original records on it will be covered automatically. To avoid loss of other files, the device does not support separate deletion of videos. To delete all the videos on the TF card manually, set and format the TF card.

References

• UBox download
• XEGA security cameras | Xega® Official Store

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>