altafiber Zyxel 4381 Fioptics Internet Instruction Manual
- June 3, 2024
- altafiber
Table of Contents
altafiber Zyxel 4381 Fioptics Internet
Welcome to Fioptics Internet
Enjoy the fastest Internet in town, with download speeds up to 2 Gbps. We
deliver the very best in advanced network technology, to bring you all the
entertainment, information, and communication you need at the speed of light.
Browse, upload, share and save. Manage your home from anywhere with your home’s Wi-Fi connection + smart home devices, available for purchase in our retail stores. Here at altafiber, we are connecting what matters.
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updating your account information fast, secure and easy. Plus, you’ll find a
wealth of support information and online tours to guide you. To sign up, go
online to altafiber.com and click on My altafiber.
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What’s Inside the Box
Locate the Fioptics Wiring
The data jack is typically labeled and may be near the TV, or in the home office. It will have a blue or orange port. It’s important not to confuse the data jack with a standard telephone jack.
Alternatively, you can connect directly to your ONT. Your ONT is typically
located in the basement or a garage. If you don’t find it easily, you can look
on the outside of your house and find where the black fiber cable enters your
home. Many times, you’ll find the ONT on the other side of the wall, or close
by. Ensure your ONT is plugged in and the power indicator is lit.
Connect the Gateway
Once you’ve located the data jack or ONT, you are ready to connect the
equipment. Start by plugging one end of the provided Ethernet cable into the
blue WAN port on your gateway. Plug the other end into the data jack, or into
port 1 on the ONT. Make sure the ONT is plugged in and powered on.
Power It Up
Now it’s time to power up the equipment. Plug the power adapter into a nearby
wall outlet and connect it to the power port of your gateway.
Connect your Computer
If you have a computer that will be hard-wired to the Internet, connect it next. Just attach another Ethernet cable between the Ethernet port of your computer and any of the yellow, Ethernet LAN ports of the gateway.
If you only have wireless devices, we’ll discuss connecting those to Wi-Fi a
little bit later.
Verify the Connections
Once power is connected, the indicator lights on the front of the gateway will begin to blink.
The power light will blink while the gateway initializes. When it’s complete, the light will become steady green. The Ethernet LAN indicator light will blink if you’ve hardwired a computer to the gateway. It will light up green when they are connected.
The Ethernet WAN light will then begin to blink while the gateway syncs up with the Fioptics Internet Network. When the light turns green it means you have a good connection. When the Internet indicator light turns green, you are connected to the Internet and can begin surfing the web.
Connect to Wi-Fi
Your gateway also comes with built-in Wi-Fi, so you can connect your mobile devices to Fioptics Internet, wirelessly. The WLAN/WPS indicator on the front of the gateway will light up when it’s ready for wireless connections.
To connect your devices to Wi-Fi, you will need to locate your SSID (Network Name) and WPA2-PSK (Password). These will be found on the silver label attached to the side of your Zyxel 4381. In your device’s Wi-Fi settings, select your Network. In the below example, this would be ZyXEL31087. Your password in the below example would be D123456789.
You are now connected to the Fastest Internet in town with Fioptics from altafiber.
Label Example:
Additional Support
If you need additional assistance, visit altafiber.com/self-install to view a how-to video. You can also visit the help center of our website (altafiber.com/helpcenter), stop by one of our retail stores, or give us a call at 513-565-9890. Write down your SSID (Network Name) and Wi-Fi Password (WPA2-PSK) here for handy future reference:
- SSID (Network Name)
- Wi-Fi Password (WPA2-PSK)
Premier from altafiber includes everything you need to evolve your Internet. Its features include. Internet security; password manager; and parental controls for PCs, smartphones, and tablets. We’ll also send professionals to assess your home and provide solutions that ensure the best whole-home Wi-Fi experience. Ongoing protection and repair are covered to keep the network within your home working at optimal performance. Expert support is standing by 24/7 to help you stay connected with all of your smart devices. Without Premier, everything else is just the Internet.
Visit altafiber.com/ premier to learn more.
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