ZODIAC H0700300_REVA Electric Robotic Cleaner Instruction Manual
- June 3, 2024
- Zodiac
Table of Contents
H0700300_REVA Electric Robotic Cleaner
Instructions for installation and use – English Electric robotic cleaner Translation of the original instructions in french
EN
H0700300_REVA – 2020/11- EN11– / EN31–
More documents on: www.zodiac.com
WARNINGS
· Before handling the appliance, it is vital that you read this installation
and user manual, as well as the “Warranties” booklet delivered with the
appliance. Failure to do so may result in material damage or serious or fatal
injury and will void the warranty.
· Keep and pass on these documents for reference during the appliance’s
service life. · The distribution or modification of this document in any way
is prohibited, without
prior authorisation from Zodiac®. · Zodiac® is constantly developing its
products to improve their quality. The information
contained herein may therefore be modified without notice. GENERAL WARNINGS
· Failure to respect the warnings may cause serious damage to the pool
equipment or EN
cause serious injury, even death. · Only a person qualified in the technical
fields concerned (electricity,
hydraulics or refrigeration) is authorised to carry out maintenance or repair
work on the appliance. The qualified technician working on the appliance must
use/wear personal protective equipment (such as safety goggles and protective
gloves, etc.) in order to reduce the risk of injury occurring when working on
the appliance. · Before handling the appliance, check that it is switched off
and isolated. · The appliance is intended to be used for pools and spas for a
specific purpose; it must not be used for any purpose other than that for
which it was designed. · This appliance is not intended for use by individuals
(including children) with impaired physical, sensorial or mental abilities, or
persons lacking in knowledge and experience, unless they receive supervision
or prior instructions on using the appliance from a person responsible for
their safety. Children must be supervised to ensure that they do not play with
the appliance. · This appliance can be used by children under 8 and adults
with impaired physical, sensory or mental capabilities, or who lack experience
and knowledge, if they are correctly supervised or have been instructed in how
to use the appliance safely and understand the hazards involved. User cleaning
and maintenance operations must not be carried out by children without
supervision. · The appliance must be installed according to the manufacturer’s
instructions and in compliance with local and national standards. The
installer is responsible for installing the appliance and for compliance with
national installation regulations. Under no circumstances may the manufacturer
be held liable in the event of failure to comply with applicable local
installation standards. · For any work other than the simple user maintenance
described in this manual, the product should be referred to a qualified
professional. · If the appliance suffers a malfunction, do not try to repair
it yourself; instead contact a qualified technician. · Refer to the warranty
conditions for details of the permitted water balance values for operating the
appliance. · Deactivating, eliminating or by-passing any of the safety
mechanisms integrated into the appliance shall automatically void the
warranty, in addition to the use of spare parts manufactured by unauthorised
third-party manufacturers. · Do not spray insecticide or any other chemical
(flammable or non-flammable) in the direction of the appliance, as this may
damage the body and cause a fire. · Do not touch the fan or moving parts and
do not place objects or your fingers in the vicinity of the moving parts when
the appliance is in operation. Moving parts can cause serious injury or even
death.
1
WARNINGS ASSOCIATED WITH ELECTRICAL APPLIANCES · The power supply to the
appliance must be protected by a dedicated 30 mA Residual
Current Device (RCD), complying with the standards and regulations in force in
the country in which it is installed. · Do not use any extension lead when
connecting the appliance; connect the appliance directly to a suitable power
supply. · Before carrying out any operations, check that: – The required input
voltage indicated on the appliance information plate corresponds to the mains
voltage; – The mains supply is compatible with the appliance’s electricity
needs and is correctly grounded. · In the event of abnormal operation or the
release of odours from the appliance, turn it off immediately, unplug it from
its power supply and contact a professional. · Before servicing or performing
maintenance on the appliance, check that it is powered off and completely
disconnected from the power supply and that all other equipment or accessories
connected to the appliance are also disconnected from the power circuit. · Do
not disconnect and reconnect the appliance to the power supply when in
operation. · Do not pull on the power cord to disconnect it from the power
supply. · If the power cord is damaged, it must be replaced by the
manufacturer, an authorised representative or a repair facility only. · Do not
perform maintenance or servicing operations on the appliance with wet hands or
if the appliance is wet. · Before connecting the appliance to the power
supply, check that the connection unit or socket to which the appliance will
be connected is in good condition and shows no signs of damage or rust. · In
stormy weather, disconnect the appliance from the power supply to prevent it
from suffering lightning damage. SPECIFIC FEATURES APPLICABLE TO “Pool
cleaners” · The cleaner is designed to operate properly in pool water at a
temperature of between 10°C and 35°C. · To avoid possible injury or damage to
the cleaner, do not operate the cleaner out of the water. · In order to
prevent possible injury, bathing is prohibited when your cleaner is in the
pool. · Do not use the cleaner during shock chlorination. · Do not leave the
cleaner unattended for an extended period. WARNING ON THE USE OF A CLEANER IN
A POOL WITH A LINER · Before installing the cleaner, carefully inspect the
pool lining. If the liner comes away or is damaged in places, or if stones,
folds, roots or corrosion appear, do not install the cleaner before a
qualified professional repairs or replaces the liner. The manufacturer may not
be held liable in any way for damage caused to the liner. · The surface of
certain patterned liners can wear away quickly: the patterns and/ or colours
can become deteriorated, faded or disappear on contact with certain objects
(cleaning brushes, toys, rubber rings and floats, chlorine dispensers, or
cleaners). The cleaner manufacturer may not be held liable for wear to the
liners or faded patterns, which are not covered by the limited warranty.
2
CONTENTS
Information before using the appliance
1.1 I Description 1.2 I Technical specifications and parts list 1.3 I
Operating principle 1.4 I Pool preparation
General use
2.1 Immersing the cleaner 2.2 Attachment to the base 2.3 I Electricity supply
connection 2.4 I Control box functions 2.5 I Starting a cleaning cycle 2.6 I
Removing the cleaner from the water 2.7 I Good practices after each cleaning
operation
Using the iAquaLinkTM app (for iQ models)
3.1 I First-time cleaner configuration 3.2 I Available functions in the
iAqualinkTM app (on iQ models)
Maintenance
4.1 I Cleaning the cleaner 4.2 I Cleaning the filter 4.3 I Cleaning the
impeller 4.4 I Replacing the brushes
Troubleshooting
5.1 I Appliance behaviour 5.2 I User alerts 5.3 I Troubleshooting the
connection to the iAquaLinkTM app
4
4 5 6 6
7
7
8 EN
8 9 10 11 12
13
13 15
17
17 17 18 19
20
20 21 22
Tip: to make it easier to contact the retailer Write down the retailer’s
contact details to help you find them more easily and fill in the “product”
information on the back of the manual: the retailer will ask for this
information.
3
Information before using the appliance
1.1 I Description
Cleaner + floating cable Control box Base Trolley kit
Single filtration (100 µ) Dual filtration (150/60 µ)
Protective cover
: Included : Optional extra
RE 42 – XA 20 – –
20 XA CNX 20 – –
RE 44 – – iQ XA 30 – – iQ 30 XA iQ CNX 30 – – iQ
RE 46 – – iQ XA 40 – – iQ
40 XA iQ CNX 40 – – iQ
4
Surface type Pool shape Pool dimensions Front brush
Rear brush Number of cycles Floor only cycle Floor + walls + waterline
cycle
Cyclonic suction Control using the iAqualinkTM app
RE 42 – XA 20 – –
20 XA CNX 20 – 10 x 5 m
RE 44 – – iQ XA 30 – – iQ 30 XA iQ CNX 30 – – iQ All surface types All shapes
(rectangular, oval, free-form)
12 x 6 m
RE 46 – – iQ XA 40 – – iQ
40 XA iQ CNX 40 – – iQ
12 x 6 m
2
2
2
1.2 I Technical specifications and parts list
1.2.1 Technical specifications
RE 42 – XA 20 – –
20 XA CNX 20 – –
RE 44 – – iQ XA 30 – – iQ 30 XA iQ CNX 30 – – iQ
RE 46 – – iQ XA 40 – – iQ
40 XA iQ CNX 40 – – iQ
Control box power supply voltage
220 – 240 VAC / 100 – 240 VAC*, 50/60Hz, Class II**
Cleaner power supply voltage Maximum power input Cable length Filter capacity Cleaner size (L x W x h)
Package size (L x W x H)
Cleaner weight (without cable)
Packaged weight
Suction width
Maximum operating depth
Protection index
Power supply Cleaner
Frequency bands
Radiofrequency emission power
15 m
30 VDC 150 W 18 m
4 L 41 x 42 x 28 cm 56 x 56 x 38 cm
8 kg 14 kg
270 mm 4 m IPX5 IPX8
2.400 GHz – 2.497 GHz +19.5 dBm
18 m
56 x 56 x 46 cm 18 kg
- Depending on the model ** Class II: appliance with double insulation or reinforced insulation that does not require grounding.
EN
5
1.3 I Operating principle
The cleaner is independent of the filtration system and can therefore operate
autonomously. It just simply needs to be connected to the mains power supply.
It finds the best route to move around and clean the areas of the pool for
which it has been designed (depending on the model: floor, walls, water line
or floor only). Debris is sucked in and stored in the cleaner’s filter. The
cleaner can be used: – Via the control box supplied with the cleaner, – Or via
a smartphone or a tablet compatible with the iAquaLinkTM application (see ”
Using the iAquaLinkTM app (for iQ models)”).
3.5 metres Minimum
: Control box : Trolley : Cleaner : Floating cable : Plug : Power cord :
“iAquaLinkTM” remote control
(* Depending on the model)
1.4 I Pool preparation
· This product is intended to be used in pools which are permanently
installed. Do not use it in pools which may be dismantled. A permanent pool is
built into the ground or on the ground and cannot be easily dismantled and
stored.
· The appliance must operate in pool water with the following properties:
Water temperature pH
Between 10°C and 35°C Between 6.8 and 7.6
Free chlorine
< 3 mg/ l
· When the pool is dirty, especially when commissioning, remove the largest
debris using a net in order to optimise the appliance’s performances.
· Remove any thermometers, toys and other objects that might damage the
appliance.
6
General use
2.1 Immersing the cleaner
· Roll out the full length of the cable alongside the pool to avoid the cable becoming tangled during immersion (see
figure ). · Position yourself halfway along the length of the pool before
immersing the cleaner (see figure
the cleaner’s movements and reduce tangling in the cable. · Place the cleaner
vertically into the water (see figure ). · Move it slightly in all directions
so that the air contained in the cleaner escapes (see figure ).
). This will optimise
· Unroll enough cable into the pool to allow the cleaner to move in the whole pool. Lay the rest by the pool side (see
figure ).
EN not
recommended
Recommended entry point
7
2.2 Attachment to the base
2.3 I Electricity supply connection
In order to avoid any risk of electrocution, fire or serious injury, please
follow the instructions below: · Use of an electrical extension is prohibited
when connecting the control box. · Make sure that the socket can be easily
accessed at all times and is protected from rain or
splashes. · The control box is impervious to spray but must not be immersed in
water or any other liquid.
It must not be installed in a floodable area; keep it at least 3.5 metres away
from the edge of the pool and avoid exposing it to direct sunlight. · Place
the control box near the socket. · Connect the floating cable into the control
box (see figure ). · Push the connector in until you hear 2 clicks (see figure
). Make sure the connector is sufficiently pushed into place. If it is not,
repeat the operation. · Connect the power cord (see figure ). Only connect the
control box to a power outlet protected by a 30 mA maximum residual current
device (if in doubt contact a qualified technician). · To disconnect the
floating cable from the control box, pinch the 2 clips at the end of the
connector and pull at the same time (see figure ).
CLICK CLICK
8
2.4 I Control box functions
The control box is used to control the main functions or to connect the
cleaner to the home Wi-Fi network (see ” Using the iAquaLinkTM app (for iQ
models)”).
Function Keys
Start/stop the cleaning cycles
Change the “Surface to be cleaned” mode
Set up the iAquaLinkTM connection
EN
Lift System mode
Indicator lights
“Floor only” mode activated “Floor + walls + waterline” mode activated
BluetoothTM connection status
Wi-Fi connection status
9
2.5 I Starting a cleaning cycle
In order to avoid any risk of injury or material damage, please follow the
instructions below: · Bathing is prohibited when the appliance is in the pool.
· Do not use the appliance during a shock chlorination. Wait until the
chlorine level has reached
the recommended value before immersing the cleaner. · Do not use the appliance
if the roller shutter is closed. · The control box switches to standby after
10 minutes. Press any key to exit standby mode. Standby mode does not stop the
appliance if it is in a cleaning cycle. 2.5.1 Choice of cleaning mode · The
cleaning mode defines the surface to be cleaned and the duration of the
cleaning cycle. · By default, a cleaning mode “Floor + walls + water line” is
pre-configured (the symbols are lit). · The cleaning cycle can be modified
before the appliance starts or while it is operating. The new mode will be
started immediately and the remaining time from the previous cycle will be
reset. · For dual-filtration models, launch several cycles without the very
fine debris filter to pre-clean
the pool. · Press
Surface to be cleaned Floor only Floor + walls + waterline (standard mode)
2.5.2 Launching the cleaning cycle · Press The cleaner adapts its movement
strategy to the cleaning mode, in order to optimise its level of coverage. Tip
to improve cleaning performance At the start of the bathing season, launch
several cleaning cycles in bottom only mode (after removing the large debris
with a net). Regular use of the cleaner (without exceeding 3 cycles per week)
means that your pool will always be clean and the filter less clogged.
10
2.6 I Removing the cleaner from the water
· To prevent damaging the equipment, use only the handle to remove the appliance from the pool.
2.6.1 For models without the Lift System mode
· Switch off the appliance by pressing
.
· Bring the cleaner to the edge of the pool by gently pulling on the floating cable.
· When possible, pick up the cleaner by the handle and lift it gently out of the pool so that the water it contains drains into the pool (see figure ).
EN
2.6.2 For models with the Lift System mode (depending on the model)
The Lift System function was designed to facilitate removing the cleaner from the water. It may be activated at any time, during or at the end of a cleaning cycle.
· If the cleaner is facing the right wall, press and release the button
. The cleaner moves towards the wall.
· If the cleaner is not facing the right wall, press and hold the button
: the cleaner pivots to face the right wall.
When facing the right wall, release the button. The cleaner moves towards the wall.
· The cleaner climbs the wall and stays at the waterline.
· Use the handle to take it out of the water. The cleaner expels water through a rear jet to make it lighter.
11
2.7 I Good practices after each cleaning operation
2.7.1 Clean the filter as soon as the appliance is out of the pool · The
cleaner’s performance may be reduced if the filter is full or dirty. · Clean
the filter in clean water as soon as the appliance is removed form the pool
after each cleaning cycle. Do not wait for the debris to dry.
· After each cleaning cycle, follow the steps for cleaning the filter, see
“4.2 I Cleaning the filter”. 2.7.2 Lay out the cable to reduce tangling The
appliance’s behaviour is strongly impacted by the tangling of the cable. A
cable that is correctly untangled will guarantee better coverage of the pool.
· Untangle the cable and lay it out in the sun so that it returns to its
original shape.
2.7.3 Store the cleaner and cable – Do not leave the appliance to dry out in
sunlight after use. – Store all the elements away from sunlight, humidity and
bad weather. – Screw the protective cap back on if you disconnect the floating
cable from the control box.
· Place the cleaner vertically at the location provided on the trolley for it
to dry out quickly. Roll up the cable carefully and place it on the trolley
handle (see figure ).
· Store all elements away from direct sunlight and any splashes. A protective
cover is available as an optional extra (see figure ).
Tip: Even if you do not own a trolley, the cable must still be carefully
arranged for storage. Once rolled up, the cable can be placed on a wall mount
for example.
12
Using the iAquaLinkTM app (for iQ models)
Mobile device (smartphone or tablet)
Home Wi-Fi network
Cleaner control box
Cleaner
The iAquaLinkTM app is available for iOS and Android systems: it provides additional functions. Use the iAquaLinkTM app to benefit from advanced functions such as troubleshooting assistance by inputting error codes and have full control over the cleaner wherever you are, at all times.
EN
3.1 I First-time cleaner configuration
Before you install the app, you must: · Connect the control box to a power
outlet, · Immerse the cleaner in the pool, · Use a Wi-Fi-enabled smartphone or
tablet, · Use a Wi-Fi network with a reasonably strong signal when connecting
to the cleaner’s control
unit: the Wi-Fi signal must be detectable at the place of use of the cleaner
and the control unit. If this is not the case, a technical solution must be
provided to amplify the existing signal. · Have your home Wi-Fi network
password at the ready.
13
· Download the iAquaLinkTM app from the App Store (iOS) or Google Play Store (Android).
· Log in or register.
+ · Press the icon to add a new · Select “Robotic cleaner”.
appliance.
· Select your model.
Home Wi-Fi network
· Press the
button on the
control box to enable BluetoothTM
and start the pairing process.
· The
LED flashes during the
pairing process.
· A message is displayed on the
screen to confirm that the
BluetoothTM connection has been
made between the control box
and the smartphone. The LED
stops flashing. (*)
· Select the home Wi-Fi network.
· Enter your Wi-Fi password.
· The LED flashes during the pairing process.
· A message is displayed on the screen to confirm that the WiFi connection has
been made between the control box and the home router. (*)
· The LED stops flashing and the LED goes out.
· Choose your own name for the cleaner to easily identify it.
· From the “My Systems” page, click on the cleaner to access the control
functions via the iAqualinkTM app.
(*): If an error message appears or the connection still isn’t made, refer to
the table “5.3 I Troubleshooting the connection to the iAquaLinkTM app”.
14
3.2 I Available functions in the iAqualinkTM app (on iQ models)
Smartphone via the iAquaLinkTM app: Remote control (Wi-Fi)
RE 44 – – iQ XA 30 – – iQ 30 XA iQ CNX 30 – – iQ
Start the cleaning cycle
RE 46 – – iQ XA 40 – – iQ
40 XA iQ CNX 40 – – iQ
Stop the cleaning cycle
EN
Change the cycle time
Monitor the progress of the cleaning cycle
Remote control
Lift System function: to help remove the cleaner from the pool
Choose the pre-saved cleaning modes
Cleaner optimisation by automatic updates
3.2.1 Programming and controlling the cleaning cycles (depending on the model)
From the application: · Start/stop cleaning; · View the current cycle’s
remaining cleaning time (displayed in hours and minutes); · Increase/Reduce
the cleaning time by 15-minute sequences (depending on the model); · Choose
the pre-saved cleaning modes.
· The new cleaning mode will take effect for the cleaning cycle in progress
and all future cycles. · The cleaning cycle time may vary depending on the
selected settings.
15
3.2.2 Remote control (depending on the model)
· Use the remote control only if you have the cleaner within view.
· The cleaner can be controlled using your smartphone or tablet as a remote
control via “Joystick mode”: – Press the icons to move the cleaner forwards
and backwards and to turn left or right.
· If the cleaner is relatively slow to respond to an action requested in the
app, check the Wi-Fi network signal, see “3.1 I First-time cleaner
configuration”.
3.2.3 “Lift System” mode (depending on the model) · Only activate the Lift System function if the cleaner is in view.
· From the application, press
to use the Lift System function (see §”2.6.2 For models with the Lift System mode
(depending on the model)
“).
· Press the arrows to rotate the cleaner left or right.
· When the cleaner is facing the right wall, press the button to bring the cleaner to the wall.
3.2.4 Error messages
If an error is detected, a warning symbol will be displayed on the home screen
.
· Press the warning symbol to display the troubleshooting solutions, see “5.2
I User alerts”. · Press Clear Error if you think you have solved the problem,
or select OK if you want to leave the cleaner in error mode
and troubleshoot the problem later.v
3.2.5 Settings Menu Some of the cleaner’s settings can be modified at any time by pressing the icon at the top right.
16
Maintenance
To avoid serious injury: · Disconnect the cleaner from the power supply.
4.1 I Cleaning the cleaner
· The appliance must be cleaned regularly using clean or slightly soapy water.
Do not use solvents. · Rinse the appliance thoroughly with clean water. · Do
not let your appliance dry in the sun by the pool.
Tip: To preserve the integrity of the cleaner and guarantee optimum
performance: – The filter and brushes should be replaced every 2 years, –
Examine the wear indicator on the tracks and replace the tracks as soon as the
indicator is reached.
EN
4.2 I Cleaning the filter
· The cleaner’s performance may be reduced if the filter is full or dirty. ·
Clean the filter with clean water after each cleaning cycle. · If the filter
is blocked, clean it with an acid solution (spirit vinegar, for example). It
is recommended that you do this at least once a year, since the filter will
clog if not used for several months (winterising period).
With single filtration
With dual filtration
17
4.3 I Cleaning the impeller
To avoid serious injury:
· Disconnect the cleaner from the power supply.
· Wear gloves when maintaining the impeller
.
· Open the filter access hatch by lifting the lock (see figure ). · Remove the
filter (see figure ). · Insert a screwdriver into the holes and maintain right
pressure to loosen flow guide by turning the screwdriver in the
anti-clockwise direction (upon first removal, the flow guide is securely
tightened) (see figure ). · Once the flow guide has been loosened, unscrew it
by hand (see figure ). · Remove the flow guide (see figure ) by lifting it. ·
Put on a pair of gloves and pull the impeller, holding it firmly to take it
out (see figures and ). · Remove any debris (leaves, stones, etc.) which may
be blocking the impeller.
· Once cleaning is complete, reinsert the impeller and the filter firmly.
18
4.4 I Replacing the brushes
Are the brushes worn?
· Replace the brushes if the wear indicators are similar to example :
Remove the worn brushes · Remove the tabs from the holes inside which they are fastened, then remove the brushes.
EN
Position the new brushes.
· Fit the side without tabs under the brush holder (see figure ). · Roll the
brush around its support, slide the tabs into the attachment holes and pull on
the end of each tab until its
edge passes through the slit (see figure ). · Cut the tabs using a pair of
scissors for them to be level with the other blades (see figure ).
19
Troubleshooting
· If a problem occurs, before you contact your retailer, please carry out
these few simple checks using the following tables.
· If the problem persists, contact your retailer.
· : Actions to be performed by a qualified technician only.
5.1 I Appliance behaviour
· Repeat the immersion steps (see § “2.1 Immersing the cleaner”), varying the
immersion location until you find the right place in the pool.
Part of the pool is not · The positioning of the cable can limit the cleaner’s movement: check that enough
correctly cleaned
cable is unrolled into the pool and that the rest of the cable is laid out by the pool
side.
· The filter is full or dirty: clean it.
· There is still air in the appliance’s casing. Repeat the immersion operations (see
§”2.1 Immersing the cleaner”).
The appliance does not stay · The filter is full or dirty: clean it (see “4.2 I Cleaning the filter”).
firmly on the pool floor
· If the filter remains clogged despite cleaning: replace it.
The appliance does not climb the walls
The appliance no longer climbs the pool walls as it originally did
· The impeller is damaged:
· contact your retailer:
· The filter is full or dirty: clean it.
· The filter is clogged: change it.
· The tracks are slack: contact your retailer to replace them.
· Debris/objects prevent the bypass from operating: contact your retailer
to
clean the bypass.
· Even though the water seems clear, microscopic algae are present in your pool. They
are not visible to the naked eye, and they make the walls slippery and prevent the
appliance from climbing. Carry out shock chlorination and slightly reduce the pH. Do
not leave the appliance in the water during shock treatment.
The appliance does not move · Check that the control box’s power socket is receiving a power supply.
on start-up.
· Check that a cleaning cycle has been launched and that the lights are on.
The cable gets tangled
· Unroll as much cable as possible in the pool and lay the rest by the pool side.
The control box does not respond to any button presses.
·
Unplug the power cord from the mains socket, wait 10 seconds and plug it back in again.
If the problem persists, contact your retailer:
20
5.2 I User alerts
· The status indicator on the control box flashes to alert the user, follow
the recommended troubleshooting tips below. User alerts can also be accessed
in the iAquaLinkTM app (on iQ models).
Display in the
or
LED (Power) LED (Start)
iAquaLinkTM app (depending on
the model)
Solutions
Communication
· Disconnect and reconnect the cleaner. · Check that the cable is properly
connected to the
control box. · Check that nothing is interfering with the cable
connection area. · If this fails to solve the problem, contact your
retailer for a full diagnosis.
EN
Right traction · Check that debris or the cable is not preventing the
motor
brushes or the tracks from rotating freely.
Left traction motor Right traction
motor consumption Left traction motor
· · ·
Check that nothing is interfering with the cable connection area. Rotate each wheel by a quarter of a turn in the same direction until it rotates smoothly If this fails to solve the problem, contact your
consumption
retailer for a full diagnosis.
Rapid flashing N/A
N/A
Cleaner out of the water
Pump motor Pump motor consumption
· Turn the cleaner off. · Clean the filter thoroughly. · Put it back in the
water, shaking to release the air
bubbles. · Restart the cycle. · If this fails to solve the problem, please
contact
your retailer for a full diagnosis. · Check that no debris or hair is blocking
the impeller. · Clean the filter thoroughly. · If this fails to solve the
problem, contact your
retailer for a full diagnosis.
Update failed or incomplete
· Disconnect and reconnect the control box to restart the update.
· If the error continues, contact a retailer.
· Wait for the update to complete. Update in progress · Do not disconnect the
power cable from the
cleaner during an update.
Connection error A red dot appears in the “My systems” list
· Check the status of the Bluetooth/Wi-Fi LEDs on the control box and follow
the steps described in the table “5.3 I Troubleshooting the connection to the
iAquaLinkTM app”.
· Appliance not plugged in or not connected to the home Wi-Fi network. If the
dot is red when the control box is plugged in and if the Bluetooth/Wi-Fi icons
are lit up, refresh the screen (by swiping downwards).
· If the dot turns green: the appliance is ready for use.
If the problem persists, contact your retailer: Deleting an error code Using
the control box:
· After following the troubleshooting solutions, press any key to delete the
error code (except the
button).
From the iAquaLinkTM app: · After following the troubleshooting solutions, press Clear Error.
21
5.3 I Troubleshooting the connection to the iAquaLinkTM app
Control box status
Possible causes
Solutions
· The LED is flashing.
· All LEDs are off.
· The version of the app used is obsolete.
· Update the app version.
· The control box is connected to the router
but not to the cloud server (LAN connected, WEB not connected). · Incompatible
5 GHz router.
Contact your Internet service provider. · Disconnect the home Wi-Fi router for
10 seconds. Re-
connect it and see whether the LEDs come back on. · Check the internet
connection – the network may be down. · Replace the router.
· Very high luminosity.
· Cover the appliance to protect it from the sun’s rays and check that the light indicators turn on.
· Control disconnected.
box · Connect the control box (see “2.3 I Electricity supply connection”).
· Power cut.
· Check that there is power to the circuit breaker. · Check that there is
power to the socket by connecting
another appliance to it.
· Internet connection lost. · Check the internet connection – the network may be down.
· The LED is off.
· The LED is lit but the Wi-Fi connection is nonexistent (or spotty). The
“Connection Error” message is displayed on the screen in the iAquaLinkTM app.
· Internet connection lost. · Weak Wi-Fi signal*. · The control box is too
far from the home Wi-Fi router.
· Check the internet connection – the network may be down. · Ensure that you
have a sufficiently strong Wi-Fi signal. There
are several ways to check the strength of the Wi-Fi signal: – Unplug the home
Wi-Fi router, then plug it back in. – Using a laptop, go into Configuration
Panel to see the
status of your network connections. Check the strength of the wireless network
signal on the laptop by checking the status of the control box connection. –
Install the iAquaLinkTM app, using a smartphone or tablet. Check the strength
of the wireless network signal on the mobile device by checking the status of
the control box connection. If the Wi-Fi network is weak, install a Wi-Fi
extender. – Use an app dedicated to analysing the Wi-Fi connection: several
are available in iOS or Android. · On initial set-up, place the cleaner’s
control box as close as possible to the home Wi-Fi router. Do not use an
electrical extension (see “2.3 I Electricity supply connection”), then repeat
the configuration steps (see “3.1 I First-time cleaner configuration”): – Once
the LED lights up, plug in the control box near the pool. – If the LED does
not light up, plug in the control box again as close to the house as possible.
– If the LED still does not light up, install a Wi-Fi extender.
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Control box status
Possible causes
Solutions
· The LED is lit and the “PROG” message is displayed (depending on the model).
A message is displayed in the app.
· The buttons can’t be activated.
· The LED is
not lit during this
operation.
· A software update is in · Wait for the update to complete.
progress.
· Do not disconnect the power cable from the cleaner during
an update.
*There may be several reasons for a weak Wi-Fi signal – The distance between the router (box) and the cleaner’s control box, – The type of router (box), – The number of walls separating the router (box) from the cleaner’s control box, – The Internet service provider, – etc…
EN
Recycling This symbol is required by the European directive DEEE 2012/19/EU
(directive on waste electrical and electronic equipment) and means that your
appliance must not be thrown into a normal bin. It will be selectively
collected for the purpose of reuse, recycling or transformation. If it
contains any substances that may be harmful to the environment, these will be
eliminated or neutralised. Contact your retailer for recycling information.
23
ZPCE – ZA La Balme – 31450 Belberaud – S.A.S.U. au capital de 1 267 140 / SIRET 395 068 679 00046 / RCS TOULOUSE
Votre revendeur Your retailer
Modèle appareil Appliance model Numéro de série Serial number
Pour plus d’informations, enregistrement produit et support client : For more
information, product registration and customer support:
www.zodiac.com
©2020 Zodiac Pool Systems LLC. All rights reserved. ZODIAC® is a registered
trademark of Zodiac International, S.A.S.U., used under license. All other
trademarks are the property of their respective owners.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>