heat line Retro-Line Internal Freeze Protected Water Supply Systems Installation Guide
- September 28, 2024
- heat-line
Table of Contents
- Retro-Line Internal Freeze Protected Water Supply Systems
- Product Information
- Specifications
- Product Usage Instructions
- General Information
- Installation by Qualified Tradesperson
- Thermostatic Controls and Timers
- Safety Instructions
- Q: Can Retro-Line be used when there is no water in the
- Q: Is thermostatic control necessary for every
Retro-Line Internal Freeze Protected Water Supply Systems
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Product Information
Specifications
Product Name: Retro-Line Internal Freeze
Protected Water Supply Systems
Models Available: Retro-Line Standard,
Retro-Line IP, Retro-Line NI
Usage: Potable, domestic water supply line
systems
Approvals: Drinking Water NSF/ANSI 61
Installation Type: P and X, Type D USA
Product Usage Instructions
General Information
Retro-Line systems are designed for internal (in-pipe) freeze
protection in areas where natural frost protection is not possible.
They are high performance products suitable for cold and harsh
environments. The systems are adaptable to various applications
with requirements varying based on ground conditions.
Installation by Qualified Tradesperson
It is recommended to have the Retro-Line installation done by a
qualified tradesperson to ensure optimal performance. Variables to
consider include retro-fitting of existing pipes, ground
conditions, and the need for thermostatic control or insulation for
energy efficiency.
Thermostatic Controls and Timers
Thermostatic controls and timers are optional but recommended
for energy savings in each application. Insulation should also be
considered for cold weather reliability and efficiency.
Safety Instructions
Handle the Retro-Line product with care to avoid damaging the
outer sheath or jacket of the cable. Read the Safety Instructions
and Installation Instructions thoroughly before installing.
FAQ (Frequently Asked Questions)
Q: Can Retro-Line be used when there is no water in the
pipe?
A: Yes, Retro-Line can be used even when there is no water in
the pipe. However, it will not melt your water pipe. In case of a
power failure, the system may freeze but will re-energize upon
power restoration.
Q: Is thermostatic control necessary for every
application?
A: Thermostatic controls and timers are optional but should be
considered for every application for additional energy savings,
especially in cold environments.
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Retro-Line®
Internal Freeze Protected Water Supply Systems
Retro-Line (Standard m odel)
Retro-Line IP
Retro-Line N I
Table of Contents
Retro-Line Standard Installation . . . . . . . . . . . . . . . . . . . . . . .
. . . . 2 Retro-Line IP Installation . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 6 Retro-Line NI Installation . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 10 Electrical System Connection . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 14
Installation Instructions
General Information
Retro-Line systems are an internal (in-pipe) freeze protected, potable,
domestic water supply line systems adaptable to ALL areas where natural frost
protection cannot be achieved. These are high performance products designed to
work in cold and harsh environments. Retro-Line products are uniquely
adaptable to many types of applications. System requirements will vary a great
deal in accordance to ground conditions.
It is recommended that the Retro-Line installation be made by a qualified
tradesperson. This will ensure that optimum performance is achieved in each
installation. Variables include: retro-fitting of existing pipes – shallow
buried in ground or rocky geography especially where thermostatic control is
not possible – free air installations above ground and insulated – with or
without thermostatic control.
Thermostatic controls and timers are optional but should be considered for
every application for further energy savings if applicable. The use of
insulation should also be considered for cold weather reliability and energy
efficiency.
A. This heating cable set shall be installed in accordance with the National
Electrical Code (USA) or the Canadian Electrical Code.
B. It is imperative that for all installations where the pipes are exposed to
the outside ambient temperature that weatherproof insulation be used. (Wall
thickness ½ inch minimum). Heat-Line offers closed cell foam types, foil/ air
bubble type and others. Other types of weather-proof insulations may also be
used.
C. Retro-Line can be used even when there is no water in the pipe. Retro-Line
WILL NOT melt your water pipe. In the event of power failure your system may
freeze. The system will however re-energize immediately following power
restoration and will thaw out again. In most cases no damage to pipes will be
encountered.
D. When installing in metal pipes, always be sure that there are no sharp
edges and pipes are properly reemed smooth
Retro-Line is a technically advanced product. Handle it with proper care and
be sure not to damage the outer sheath or jacket of the cable.
Read the Safety Instructions and Installation Instructions completely before
installing this product.
Approvals
Drinking Water NSF/ANSI 61
Usage P and X Installation Type D USA
Control Devices and Insulation Installation . . . . . . . . . . . . . . . . . 16 Weighting/Ballasting Water Pipes in Lakes . . . . . . . . . . . . . . . . . 17 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Extended Warranty Application Form . . . . . . . . . . . . . . . . . . . . . . 19
Important Safety Instructions and Rules for safe Installation and Operation
A. Read these rules and instructions carefully. Failure to follow them could
result in serious bodily injury and/or property damage.
B. Check your local building, plumbing and electrical codes before installing.
You must comply with their rules. Retro-Line is cCSAus Drinking Water NSF/ANSI
61 approved for use in Canada and the USA.
C. Before installing this product have the electrical outlet checked by an
electrician to make sure it is properly installed and grounded.
D. Do not install the Retro-Line tee connection junction point in a manner
that would render the system nonserviceable.
E. Do not bury the connection point underground or in a location that may
become flooded.
F. Before installing or servicing your Retro-Line BE CERTAIN that the power
source is disconnected.
G. Do not use extension cords.
H. Heat-Line does not recommend the use of non-certified or non-industry
standard polyethylene pipe when using the Retro-Line standard model or Retro-
Line NI. The Philmac compression fittings supplied as part of the Retro-Line
Standard and NI model products are cCSAus certified for use with certified
polyethylene pipes. If non-certified or non-industry standard piping is
installed, such as thin wall polyethylene, a licensed trades-person should
observe the installation and certify that the Philmac fitting has made a
secure compression.
Pressure testing the system prior to service is highly recommended to ensure a
proper connection.
I. Retro-Line is NOT approved or designed for use in sewer or waste systems.
For sewer and waste systems use Heat-Line Paladin, EXT Series, Retro-DWS,
Retro-FM or CARAPACE systems.
J. Never tamper with or alter the electrical apparatus associated with your
Retro-Line system.
K. Check unoccupied residences regularly to ensure that all systems are
operating properly.
L. Leave these installation instructions with the user for future reference.
WHEN PERFORMING WORK OR REPAIRS ON YOUR WATER SYSTEM BE SURE TO UNPLUG YOUR
RETRO-LINE SYSTEM FROM THE POWER SUPPLY.
1 of 20
Retro-Line Installation
Retro-Line® (Standard Model)
Internal Freeze Protected Water Supply Systems
Cord-Set Model
Must be protected with GFCI (Ground Fault Circuit Interrupter)
Installation Instructions
Description
The Retro-Line standard model is supplied with a compression tee fitting of a
specific size to interface into ID or OD polyethylene pipe. Fitting for OD
polyethylene pipe is available in CTS and IPSOD sizes. Pipe size must be
determined at time of order. See part numbers below.
Kit Contents Qty Description 1 Retro-Line Predetermined length (GFC shown) 1
Optional Cord-Set (CS) power connection
Optional Accessories HLJ-STAT NEMA 1 General Purpose 120V only plug-in
Thermostat HLA-120 NEMA 1 General Purpose 120V only plug-in Thermostat GFA-
STAT NEMA 4X Ground Fault Protected Adjustable Thermostat
120V/240V 30 amp MA-10 GFCI/ELCI Electrical Equipment Protection Device
INSUL-1.00 Closed cell polyethylene insulation sleeve for 1″ ID pipe
(6′ long, 1 5/8″ ID, ¾” thick wall) INSUL-1.25 Closed cell polyethylene
insulation sleeve for 1 1/4″ ID pipe
(6′ long, 1 7/8″ ID, ¾” thick wall) INSUL-2.00 Closed cell polyethylene
insulation sleeve for 2″ ID pipe
(6′ long, 2 5/8″ ID, ¾” thick wall)
Retro-Line (Standard Model) Ordering Chart
Example: RL 125 100 CTS GFC
Product
Cord-Set Type
RL 120 V Retro-Line
GFC Ground fault protected
RL2 240 V Retro-Line
5-15 P 120 V / 6-15 P 240 V
Fitting/Pipe Size
CS Cord connected (no GFCI)
075 Fitting/pipe size ¾” 100 Fitting/pipe size 1″ 125 Fitting/pipe size 1 ¼” 150 Fitting/pipe size 1 ½” 200 Fitting/pipe size 2″*
Fitting Type
ID Internal pipe diameter ID-IPS tee fitting CTS Copper tubing size CTS tee
fitting OD Outside pipe diameter OD-IPS tee fitting
Length of System
- Not available in CTS
120 V max length 230 ft 240 V max length 550 ft
NOTE: The heating cable is measured and cut to the length of system ordered. Some of this length will remain within the interface fitting. Nominal power output of Retro-Line system is 3 W/ft @ 50°F (10 W/m @ 10°C). Only available in Drinking Water Safe Fluoropolymer outer heating cable jacket.
2 of 20
Retro-Line Standard Installation 1
· Carefully remove your Retro-Line system. It comes complete with all parts as
required pre-assembled, enclosed inside of the reel. Units less than 40 feet
not supplied on reel.
Retro-Line Installation
· It is recommended that a single circuit (15 amp) be installed by a qualified
electrician for dedicated use of the Retro-Line system. Do not use extension
cords.
2
· Determine point of entry into the pipe. Your Retro-Line system is ordered by
system (pipe) length. (See Retro-Line Ordering Instructions on page 2).
· Cut out a section of the pipe to gain access, preferably on the inside of
the building and near your power supply. (Reference chart below)
CAUTION: Care must be taken not to cut the pipe too short as it is necessary
to draw the pipe into the fitting when making a joint.
Pipe Diameter
3/4″ ID
1″
ID
1 1/4″ ID
1 1/2″ ID
2″
ID
3/4″ CTS/IPSOD
1″
CTS/IPSOD
1 1/4″ CTS/IPSOD
1 1/2″ CTS/IPSOD
2″
IPSOD
Section of pipe to be removed
6 1/4″
6 1/4″
6 1/4″ 6 1/2″ 7 1/2″ As per “PIPE # STOP” lines on tee As per “PIPE # STOP”
lines on tee As per “PIPE # STOP” lines on tee As per “PIPE # STOP” lines on
tee As per “PIPE # STOP” lines on tee (IPSOD only)
Note: Do not install the Retro-Line tee connection junction point in a manner
that would render the system non-serviceable. Consult Heat-Line with questions
regarding installation parameters with respect to serviceability.
Remove section of pipe Important: Cut pipe square
3
· Short Retro-Line systems may be pushed in without the use of a fish tape or
rope. Longer systems may require the use of a fish tape or other installation
method. For long systems a vacuum can be used to draw a sponge “”mouse”
through the pipe with a 1/8″ mason line attached. These sponges can be hand
made or purchased from Heat-Line. Extra long systems may require “cutting in”
a coupling or series of couplings to provide access points to pull in the
Retro-Line. When this is required it is important to use a Philmac® coupling
furnished by Heat-Line.
· A 6 foot leader is provided with all Retro-Line systems over 90 feet. This
leader is your point of attachment for pulling in the Retro-Line. If the
leader is not required, remove it and simply push in the Retro-Line into the
pipe.
· A non-toxic, water based (potable) lubricant can be used to make cable
insertion or pushing of long lengths easier.
NOTE: Retro-Line systems in reasonably straight runs up to 150 feet can most
often be pushed all the way in without pulling. The Retro-Line leader is only
provided as an aid to pulling. It is unable to withstand extremely hard pulls
and will break if over stressed. Heat-Line will not be responsible should this
occur.
Fish Tape Method
6 ft leader
Fish tape
Heating cable
Vacuum Method
Vacuum hose
Sponge (mouse)
1/8″ Mason line
6 ft leader Inside Outside
3 of 20
Retro-Line Installation
4
· Slowly push/pull the Retro-Line into the pipe off of the reel. Upon total
heater insertion, break open the reel at perforations, or lift tabs to remove
lid as shown. Do not use sharp instruments. Finish insertion of the Retro-Line
until the Philmac fitting comes up tight.
5
· Install Philmac fitting onto pipe. (Refer to installation steps 5A for ID
pipe applications or 5B for CTS/IPSOD pipe applications).
(1″ ID Philmac fitting shown.)
5.1A Installing an ID Philmac Fitting
· Remove nut and split collet from central fitting and slide over pipe.
NOTE: Ensure the taper or split collet faces toward the nut.
Nut Reducing cone
Nut
Reducing cone Collet Insert O-ring
Collet Insert
O-ring Insert Collet Reducing cone Nut
5.2A Installing an ID Philmac Fitting
· Tap insert into pipe preferably with a forked flat object. Ensure 0-ring is
correctly positioned on the insert. Take care not to hit or nick cable jacket.
5.3A Installing an ID Philmac Fitting
· Push fitting onto pipe with insert and 0-ring. Slide split collet and nut up
to the fitting and engage thread. Tighten with a wrench.
4 of 20
Insert
O-ring Forked flat object
5.4A Installing an ID Philmac Fitting
· Repeat for other side.
NOTE: DO NOT tighten nut where electrical comes out as this is done in
factory.
Retro-Line Installation
5.1B Installing an CTS/IPSOD Philmac Fitting
· Cut pipe square and deburr.
· Loosen nuts to expose 2 threads but do not remove from tee.
5.2B Installing an CTS/IPSOD Philmac Fitting
· Push pipe into Philmac body to stop mark indicated on outside of tee.
Tighten nut with wrench.
Loosen nuts ONLY. Do not remove.
6
· If used, remove the 6′ leader. Cut off the knot and remove from pipe by
pulling on the side that moves easiest. Remove (see inset).
Removing the 6 foot leader
7
· After all plumbing fittings have been completely installed, a licensed
trades-person should observe the installation and certify that the Philmac
fitting has made a secure compression. Pressure testing the system prior to
service is highly recommended to ensure a proper connection.
Refer to control devices and insulation installation on page 16.
· It is now time to energize your RetroLine system. Carefully follow the
Electrical System Check instructions on Page 14/15.
Ground-faulted plug-in (GFC) model shown.
Cord set (CS) model shown. GFCI circuit protection required.
5 of 20
Retro-Line Installation
Retro-Line IP
Internal Freeze Protected Water Supply Systems
Cord-Set Model
Must be protected with GFCI (Ground Fault Circuit Interrupter)
Installation Instructions
Description
The Retro-Line IP is supplied with a male adapter (MIPT) of a specific thread
size to interface into any pipe material such as polyethylene, PEX, copper,
PVC, ABS, iron or galvanized through a tee or wye fitting. Thread size must be
determined at time of order. See part numbers below. Always be certain there
are no sharp edges in metal pipes and always ream them smooth. Note: For pipe
diameters larger than 2″ ID see Heat-Line’s Retro-FM system.
Kit Contents Qty Description 1 Retro-Line IP Predetermined length (GFC
shown) 1 Optional Cord-Set (CS) power connection
Optional Accessories HLJ-STAT NEMA 1 General Purpose 120V only plug-in
Thermostat HLA-120 NEMA 1 General Purpose 120V only plug-in Thermostat GFA-
STAT NEMA 4X Ground Fault Protected Adjustable Thermostat
120V/240V 30 amp MA-10 GFCI/ELCI Electrical Equipment Protection Device
INSUL-1.00 Closed cell polyethylene insulation sleeve for 1″ ID pipe
(6′ long, 1 5/8″ ID, ¾” thick wall) INSUL-1.25 Closed cell polyethylene
insulation sleeve for 1 1/4″ ID pipe
(6′ long, 1 7/8″ ID, ¾” thick wall) INSUL-2.00 Closed cell polyethylene
insulation sleeve for 2″ ID pipe
(6′ long, 2 5/8″ ID, ¾” thick wall)
Retro-Line IP Ordering Chart
Example: RL 100 100 IP GFC Product
RL 120 V Retro-Line RL2 240 V Retro-Line
Fitting/Pipe Size
100 Male adapter thread size 1″ NPT 125 Male adapter thread size 1 ¼” NPT 150
Male adapter thread size 1 ½” NPT 200 Male adapter thread size 2″ NPT
Cord-Set Type
GFC Ground fault protected 5-15 P 120 V / 6-15 P 240 V
CS Cord connected (no GFCI)
Fitting Type
IP Male adapter (thread size) MIPT fitting
Length of System
120 V max length 230 ft 240 V max length 550 ft
NOTE: The heating cable is measured and cut to the length of system ordered.
Some of this length will remain within the interface fitting. Nominal power
output of Retro-Line system is 3 W/ft @ 50°F (10 W/m @ 10°C). Only available
in Drinking Water Safe Fluoropolymer outer heating cable jacket.
For pipe diameter 3/4″ ID, order with a 1″ male adapter NPT thread.
For pipe diameters larger than 2″ ID see Heat-Line’s Retro-FM system.
6 of 20
Retro-Line IP Installation 1
· Carefully remove your Retro-Line system. It comes complete with all parts as
required pre-assembled, enclosed inside of the reel. Units less than 40 feet
not supplied on reel.
Retro-Line Installation
· It is recommended that a single circuit (15 amp) be installed by a qualified
person for dedicated use of the Retro-Line system. Do not use extension cords.
2
· Install tee fitting with appropriate female thread (FIPT) to interface to
supplied Retro-Line (MIPT) thread.
· Smooth and deburr all connections, tube and pipe.
· It is recommended that the heating cable to be installed straight through
the tee as shown (water flows through at 90 degrees) instead of installing
heating cable through branch.
Note: Do not install the Retro-Line fitting connection junction point in a
manner that would render the system non-serviceable. Consult Heat-Line with
questions regarding installation parameters with respect to serviceability.
To appliances
Water flow
Supply from source to protect
Tee
3
· Short Retro-Line systems may be pushed in without the use of a fish tape or
rope. Longer systems may require the use of a fish tape or other installation
method. For long systems a vacuum can be used to draw a sponge “mouse” through
the pipe with a 1/8″ mason line attached. These sponges can be hand made or
purchased from Heat-Line. Extra long systems may require “cutting in” a
coupling or series of couplings to provide access points to pull in the Retro-
Line. When this is required it is important to use a Philmac® coupling
furnished by Heat-Line.
· A 6 foot leader is provided with all Retro-Line systems over 90 feet. This
leader is your point of attachment for pulling in the Retro-Line. If the
leader is not required, remove it and simply push in the Retro-Line into the
pipe.
· A non-toxic (potable) lubricant can be used to make cable insertion or
pushing of long lengths easier.
NOTE: Retro-Line systems in reasonably straight runs up to 150 feet can most
often be pushed all the way in without pulling. The Retro-Line leader is only
provided as an aid to pulling. It is unable to withstand extremely hard pulls
and will break if over stressed. Heat-Line will not be responsible should this
occur.
Fish Tape Method
6 ft leader
Fish tape
Heating cable
Vacuum Method
Vacuum hose
Sponge (mouse)
1/8″ Mason line
6 ft leader Inside Outside
7 of 20
Retro-Line Installation
4
· Slowly push/pull the Retro-Line into the pipe off of the reel. Upon total
heater insertion, break open the reel at perforations, or lift tabs to remove
lid as shown.
· Do not use sharp instruments. Finish insertion of the Retro-Line until the
Philmac fitting comes up tight. A non-toxic (potable) lubricant can be used to
make cable insertion or pushing of long lengths easier. If the pipe is
straight and downhill the systems can often be pushed more than 150 feet.
5
· Remove nut from male adapter body · Install Teflon tape or thread compound
on
thread CAUTION: Be sure there are no sharp edges deburr all. · Thread male
adapter body into tee fitting · Apply non-toxic lubricant or grease to top
section of rubber sealing grommet. · Slide remaining heater into pipe and
tighten
nut onto adapter.
6
· Tighten nut until RL compression collar stands proud 3/16″.
IMPORTANT: Ensure that the heating cable does not twist in the sealing grommet
as the nut is tightened. Note: Do not over tighten! Should be tightened by
hand however a wrench can be used if assistance is required.
Teflon tape or thread compound
RL compression seat
Retro-Line Sealing grommet RL compression collar
Nut
Male adapter
Apply grease ONLY to the top tapered edge of
the sealing grommet
Water flow
Water flow
3/16″
8 of 20
7
· If used, remove the 6′ leader. Cut off the knot and remove from pipe by
pulling on the side that moves easiest.
· After all plumbing fittings have been completely installed, check the
operation of the pressure system.
Retro-Line Installation
Removing the 6 foot leader
8
· After all plumbing fittings have been completely installed, a licensed
trades-person should observe the installation and certify that the Philmac
fitting has made a secure connection. Pressure testing the system prior to
service is highly recommended to ensure a proper connection.
Refer to control devices and insulation installation on page 16.
· It is now time to energize your RetroLine system. Carefully follow the
Electrical System Check instructions on Page 14/15.
Ground-faulted plug-in (GFC) model shown.
Cord set (CS) model shown. GFCI circuit protection required.
9 of 20
Retro-Line Installation
Retro-Line NI
Freeze Protected Water Supply Systems
Cord-Set Model
Must be protected with GFCI (Ground Fault Circuit Interrupter)
Installation Instructions
Description
The Retro-Line NI is supplied with a compression tee fitting and inserts to
interface into 1″ or 1 1/4″ ID polyethylene pipe. See part numbers below.
Kit Contents Qty Description 1 Retro-Line NI Predetermined length (GFC
shown) 1 Optional Cord-Set (CS) power connection
Optional Accessories HLJ-STAT NEMA 1 General Purpose 120V only plug-in
Thermostat HLA-120 NEMA 1 General Purpose 120V only plug-in Thermostat GFA-
STAT NEMA 4X Ground Fault Protected Adjustable Thermostat
120V/240V 30 amp MA-10 GFCI/ELCI Electrical Equipment Protection Device
INSUL-1.00 Closed cell polyethylene insulation sleeve for 1″ ID pipe
(6′ long, 1 5/8″ ID, ¾” thick wall) INSUL-1.25 Closed cell polyethylene
insulation sleeve for 1 1/4″ ID pipe
(6′ long, 1 7/8″ ID, ¾” thick wall)
Retro-Line NI Ordering Chart
Example: RL 125 100 NI GFC Product
RL 120 V Retro-Line RL2 240 V Retro-Line
Fitting/Pipe Size
125 Fitting/pipe size 1 ¼”
Cord-Set Type
GFC Ground fault protected 5-15 P 120 V / 6-15 P 240 V
CS Cord connected (no GFCI)
Fitting Type
NI 1″ and 1¼” kit internal pipe diameter ID tee
Length of System
120 V max length 230 ft 240 V max length 550 ft
NOTE: The heating cable is measured and cut to the length of system ordered. Some of this length will remain within the interface fitting. Nominal power output of Retro-Line system is 3 W/ft @ 50°F (10 W/m @ 10°C). Only available in Drinking Water Safe Fluoropolymer outer heating cable jacket.
10 of 20
Retro-Line NI Installation 1
· Carefully remove your Retro-Line NI system. It comes complete with all parts
enclosed inside the box, the tee body is enclosed inside the reel. Units less
than 40 feet are not supplied on reel.
Retro-Line Installation
· It is recommended that a single circuit (15 amp) be installed by a qualified
person for dedicated use of the Retro-Line system. Do not use extension cords.
1″ Kit
240V 15A circuit
120V 15A circuit
1 ¼” Kit
2
· Determine point of entry into the pipe. Your Retro-Line system is ordered by
system (pipe) length. (See Retro-Line Ordering Instructions on page 10).
· Cut out a section of the pipe to gain access, preferably on the inside of
the building and near your power supply. (Reference chart below)
CAUTION: Care must be taken not to cut the pipe too short as it is necessary
to draw the pipe into the fitting when making a joint.
Note: Do not install the Retro-Line tee connection junction point in a manner
that would render the system non-serviceable. Consult Heat-Line with questions
regarding installation parameters with respect to serviceability.
Remove 6 1/4″ section of pipe
Important: Cut pipe square
3
· Measure the internal diameter of the polyethylene pipe and determine if it
is 1 inch or 1-1/4 inch.
1
2 3 4
Measure inside diameter of pipe
5
6
7
8
9
10
11 12
4
· Select the appropriate inserts for the pipe size but DO NOT insert them at
this time.
1″ Kit C
B
C
A
AB
1 ¼” Kit B
A 2 Red inserts
B 2 Red collets C 2 Reducing cones
A
A 2 Red inserts B 2 Red collets
11 of 20
Retro-Line Installation
5
· Slide the large black nut, reducing cone (1″ only), and the red collet onto
the pipe being freeze protected.
· If the pipe is within a sleeve coming up through the floor be sure to fill the conduit void with a rag during this process to prevent the nut from sliding into the conduit. You may not be able able to get it back!
Pipe Sleeve
Nut Reducing cone (1″ only) Collet
Rag
6
· Press in both inserts.
Insert O-ring
Flat object
Reducing cone (1″ only)
Collet
7
· Short Retro-Line systems may be pushed in without the use of a fish tape or
rope. Longer systems may require the use of a fish tape or other installation
method. For long systems a vacuum can be used to draw a sponge “mouse” through
the pipe with a 1/8″ mason line attached. These sponges can be hand made or
purchased from Heat-Line. Extra long systems may require “cutting in” a
coupling or series of couplings to provide access points to pull in the Retro-
Line. When this is required it is important to use a Philmac® coupling
furnished by Heat-Line.
· A 6 foot leader is provided with all Retro-Line systems over 90 feet. This
leader is your point of attachment for pulling in the Retro-Line. If the
leader is not required, remove it and simply push in the Retro-Line into the
pipe.
· A non-toxic (potable) lubricant can be used to make cable insertion or
pushing of long lengths easier.
NOTE: Retro-Line systems in reasonably straight runs up to 150 feet can most
often be pushed all the way in without pulling. The Retro-Line leader is only
provided as an aid to pulling. It is unable to withstand extremely hard pulls
and will break if over stressed. Heat-Line will not be responsible should this
occur.
8
· Slowly push/pull the Retro-Line into the pipe off of the reel. Upon total
heater insertion, break open the reel at perforations, or lift tabs to remove
lid as shown.
· Do not use sharp instruments. Finish insertion of the Retro-Line until the
Philmac fitting comes up tight.
Fish Tape Method
6 ft leader Heating cable
Fish tape
Vacuum Method
Vacuum hose
Sponge (mouse)
1/8″ Mason line
6 ft leader Inside Outside
12 of 20
9 Installing a Philmac Fitting
· Push fitting onto pipe with insert and 0-ring. Slide split collet and nut up
to the fitting and engage thread.
NOTE: DO NOT tighten nut where electrical comes out as this is done in
factory.
Retro-Line Installation
10
· Engage Tee fitting into place and tighten the black nut hand tight. Then
tighten with a wrench. Do not over tighten. It is an O-ring fitting.
NOTE: DO NOT tighten nut where electrical comes out as this is done in
factory.
11
· If used, remove the 6′ leader. Cut off the knot and remove from pipe by
pulling on the side that moves easiest.
· After all plumbing fittings have been completely installed, check the
operation of the pressure system.
Removing the 6 foot leader
12
· After all plumbing fittings have been completely installed, a licensed
trades-person should observe the installation and certify that the Philmac
fitting has made a secure compression. Pressure testing the system prior to
service is highly recommended to ensure a proper connection.
Refer to control devices and insulation installation on page 16.
· It is now time to energize your Retro-Line system. Carefully follow the
Electrical System Check instructions on Page 14/15.
13 of 20
Retro-Line Installation
Electrical System Connection
Electrical Connection for GFC (Ground Fault Plug-in) Models
A. Unpack the Retro-Line system plug from its protective package. B. Plug into
your dedicated outlet. 120V 5-15R outlet for 120V
systems or 240V 6-15R outlet for 240V systems. C. Push reset button on the
cord set ground fault device until light
comes ON. If light does not illuminate check power to outlet. Do not remove or
tamper with the cord set. If used with a thermostat it may be necessary to
bypass the thermostat control and plug directly into receptacle to perform
test. D. Push test button and light will go OFF. This indicates that the
electrical circuit is intact and fully protected. E. Push reset button again
and light will come ON. This indicates that your Retro-Line is working. F.
Follow this test procedure before each season and monthly while in use. Your
Retro-Line is now fully functional. If at any time your Retro-Line system
fails to work call your local electrician or Heat-Line for assistance at
1-800-584-4944.
Unplug when not in use.
(120V 15A example shown)
Pilot light
RESET TEST Note: GFCI model supplied may be different than the one shown.
Electrical Connection for CS (Cord-Set) Models into Junction Box
Note: The “CS” version is designed to be installed by a qualified electrician
and must be inspected by the governing electrical authority following
completion of installation.
A. Ensure the Retro-Line system will be operated on a dedicated ground fault
protected circuit with over-current protection appropriate for the circuit
conductor size and heating cable length.
B. Confirm power is disconnected at the power supply prior to proceeding.
C. Remove approved junction box cover.
D. Route the Retro-Line cord-set wires into box with the supplied strain
relief fitting.
E. Connect appropriate wires together using approved wire nuts. Match wires
white to white, black to black, and green to green. In the case of a metal
junction box/enclosure, match green to ground screw and confirm screw is tight
and secured afterward.
F. Double check that the wires have been connected correctly and tight.
G. Install junction box cover.
H. Establish power to the circuit and test/reset the ground fault device for
proper operation.
I. Test the GFCI at the breaker before each season and monthly while in use.
Your Retro-Line system is now fully functional.
If at any time your Retro-Line system fails to work call your local
electrician or Heat-Line for assistance at
1-800-584-4944.
Non-Metal Junction Box
Metal Junction Box
Ground (green)
G (green) L2/N (white)
Ground
GFP Fault
ZSCT
Protection
ST
L (black)
Enclosure ground
Ground (green)
G (green) L2/N (white)
Ground
GFP Fault
ZSCT
Protection
ST
L (black)
14 of 20
Retro-Line Installation
Electrical Connection for CS models installed with the optional GFA-STAT (FPT-130)
A. Ensure the Retro-Line system will be operated on a dedicated circuit with
over-current protection appropriate for the circuit conductor size and heating
cable length.
Note: GFA-STAT (FPT-130) includes ground fault protection.
B. Confirm power is disconnected at the power supply prior to proceeding.
C. Remove front cover of the GFA-STAT.
D. Remove black strain relief from the Retro-Line power cord.
E. Route the Retro-Line cord-set wires through strain relief fitting supplied
with the GFA-STAT.
F. Follow electrical guidelines per the GFA-STAT (FPT-130) manual included
with your GFA-STAT unit.
G. Double check that the wires have been connected correctly.
H. Establish power to the circuit and test/reset the ground fault device for
proper operation.
I. Test the GFA-STAT GFCI before each season and monthly while in use.
Your Retro-Line system is now fully functional.
If at any time your Retro-Line system fails to work call your local
electrician or Heat-Line for assistance at
1-800-584-4944.
GFA-STAT
Input power
Heating cable
L2/N (white) Ground L2/N (white)
L (black)
(green)
L (black)
Optional alarm
Temperature sensor
Input power
Black
Heating cable
White Black Alarm Temperature sensor
15 of 20
Retro-Line Installation
Control Devices and Insulation Installation
Control devices are not required to operate the heating cable system. They can
be added for energy efficiency.
Thermostats are used to duty cycle the system in an on/off operation saving
power consumption and maintain a certain pipe temperature. A sensor lead must
be placed on the coldest section of pipe.
Timers are used to duty cycle the system in an on/off operation based on
preset time intervals to save on power consumption.
Insulation is recommended for all new pipe installations, even where the pipe
is to be buried.
For existing pipe applications, insulation is only required where the pipe is
exposed to ambient outdoor temperatures, and/or where the pipe is above the
ground. Insulation aids in heat retention making the heating cable more energy
efficient and providing cold weather reliability.
Above Ground
Mount thermostat sensor on pipe,
beneath insulation 10 to 20 feet
Wall
away from building.Entire pipe
Wall
above ground must be insulated.
Building 1
Pipe
Thermostat sensor
Insulation
G ro u n d
D eep Buried Underground N ear Building
Mount thermostat sensor beneath insulation where pipe emerges from ground Wall
for ambient air temperature reading. Wall
Building 1
Insulation
Thermostat
Pipe
sensor
G ro u n d
Building 2
Building 2 Building 1
HLJ-STAT thermostat
GFC model shown
Shallow Buried
Mount thermostat sensor on pipe,
beneath insulation (if insulation present)
Wall
at the coldest section of pipe.
Wall
Shallowest /
coldest
Pipe
exposure point
G ro u n d
Thermostat sensor
Building 2
16 of 20
Weighting/Ballasting Water Pipes in Lakes
Retro-Line Installation
Note: There are various methods of weighting pipes down, but we have noted the
“Pre-mixed Concrete Bag Method” to be a great option.
A simple and excellent alternative to stones, blocks and other methods.
Rationale: The pre-mix concrete bags are generally 66 lbs and are relatively
easy to handle. The bags should be placed over pipe to hold it down.
Shoreline
Lake, pond, etc.
Concrete bags
Detail Area
Low water mark High water mark
Water line
Home
Detail View
Low water mark
Footvalve or pump
Pre-mix concrete bags spaced as required
Critical gradient
High water mark Water line
IMPORTANT
CONCRETE PRODUCTS ARE ENVIRONMENTALLY SAFE, HOWEVER, WE SUGGEST YOU CHECK WITH
YOUR LOCAL AUTHORITIES BEFORE INSTALLATION. Pre-mixed concrete is packaged in
plastic and paper. We recommend paper as it will naturally deteriorate and
break down. Concrete bags are placed or dropped “dry” over the pipes allowing
water to seep in and cure in place. When in water, straddle the pipe and drop
the dry bag onto the pipe. Do not try to move the bag once dropped as it will
immediately break down.
Side View
When water recedes from the high water mark to low water mark, pipe becomes
exposed to atmosphere and can freeze if uninsulated.
Insulation is bouyant and will float up towards the surface when water rises
in the spring. 66 lb pre-mixed concrete bags will hold the pipe on the bottom
when at high level.
Critical Insulation Length As pipe becomes exposed to free air when water recedes
Insulated, heat traced pipe
Footvalve or pump
Uninsulated, heat traced pipe
Low water mark
Pre-mix concrete bags weighting uninsulated pipe to footvalve or pump
High water mark
Pre-mix concrete bags weighting insulated pipe
17 of 20
Retro-Line Installation
Limited Warranty
During the time periods and subject to the conditions hereinafter set forth.
Heat-Line will repair or replace to the original user any portion of your
Retro-Line product which proves defective in materials or workmanship of Heat-
Line. Contact Heat-Line or your installer for warranty service.
At all times Heat-Line shall have and possess the sole right and option to
determine whether to repair or replace defective equipment, parts or
components. Damage due to natural events or conditions beyond the control of
HeatLine are NOT COVERED BY THIS WARRANTY.
STANDARD WARRANTY PERIOD: 60 months from date of purchase or 63 months from
date of manufacture, which ever occurs first.
EXTENDED WARRANTY PERIOD: 120 months from date of purchase or 123 months from
date of manufacture, which ever occurs first.
ACCESSORIES, COMPONENTS, ELECTRONICS: Not manufactured by Heat-Line, are
warranted only to the extent of original manufacturer’s warranty.
LABOUR, COSTS, ETC.: Heat-Line shall in NO EVENT be responsible or liable for
the cost of field labour or other charges incurred by any customer in removing
and/or reaffixing any Heat-Line product, part or component thereof.
THIS WARRANTY WILL NOT APPLY:
(a) to defects or malfunctions resulting from failure to properly install,
operate or maintain the unit in accordance with printed instructions provided,
(b) to failures resulting from abuse, accident or negligence;
(c) to normal maintenance services and
(d) to parts not used in accordance with applicable local codes, ordinance and
good trade practices;
(e) if the unit is moved from its original installation location or
(f) if the unit is used for purposes other than for what it was designed and
manufactured,
(g) to the integral ground fault device and related electronics.
PRODUCT IMPROVEMENTS: Heat-Line reserves the right to change or improve its
products or any component thereof without being obligated to provide such a
change or improvement for units sold and/or shipped prior to such change or
improvement.
WARRANTY EXCLUSIONS: As to any Heat-Line product after the expiration of the
time period of the warranty applicable thereto as set forth above. There will
be no warranties including any implied warranties of merchantability or
fitness for any particular purpose. No warranties or representations at any
time made by any representative of Heat-Line, shall vary or expand the
provisions hereof.
LIABILITY LIMITATION: In no event shall Heat-Line be liable or responsible for
consequential, incidental or special damages resulting from or related in any
manner to any Heat-Line product or parts thereof. In the absence of suitable
proof of the purchase date, the effective date of this warranty will be based
upon the date of manufacture plus 90 days.
© 2024 Heat-Line a division of Christopher MacLean Ltd. 08/24-2
Heat-Line Freeze Protection Systems 1095 Green Lake Road Algonquin Highlands,
ON Canada K0M 1S0 Tel: 1-705-754-4545
1-800-584-4944 Fax:
1-705-754-4567 info@heatline.com
www.heatline.com
18 of 20
Heat-Line, Retro-Line, Retro-FM, Retro-DWS and CARAPACE are registered
trademarks of Heat-Line Corporation. Philmac is a registered trademark of
Philmac Pty Ltd.
Important: All information, including illustrations, is believed to be
reliable. Users, however, should independently evaluate the suitability of
each product for their particular application. Heat-Line a Division of
Christopher MacLean Ltd. makes no warranties as to the accuracy or
completeness of the information, and disclaims any liability regarding its
use. Heat-Line’s only obligations are those in the Heat-Line Standard Terms
and Conditions of Sale for this product, and in no case will Heat-Line be
liable for any incidental, indirect, or consequential damages arising from the
sale, resale, use, or misuse of the product. Specifications are subject to
change without notice. In addition, Heat-Line reserves the right to make
changes–without notification to Buyer– to processing or materials that do not
affect compliance with any applicable specification.
Retro-Line®
Warranty Form
CONGRATULATIONS! You have just purchased the most advanced internal freeze-
protection system available on the market, backed by the finest warranty
offered in the industry. Your Retro-Line system comes with a standard
5 year limited warranty with an optional 10 year limited warranty available.
~ The warranty applies only to the original purchaser of the product and is
not transferable at any time for any reason. The warranty form must be filled
out and returned to Heat-Line within 6 months of invoice date or unit
manufactured date plus
9 months to be eligible for the 10 year extended warranty. ~
OWNER MAILING ADDRESS
Name Address
INSTALLATION ADDRESS (if different than mailing)
Name Address
City
Prov/State ¨ Canada
Country ¨ USA Home Phone
Email
Postal/ZIP ¨ Other:
City Prov/State
Country Work/Cell
Postal/ZIP
PRODUCT INFORMATION
Product Cat.# Serial #
Length
WARRANTY INFORMATION
5 Year Limited Warranty: INCLUDED!
Installation Type:
¨ Lake/River ¨ Well ¨ Municipal ¨ Other:
¨ 10 Year Limited Warranty: $1.75 / foot ($75.00 minimum)
PAYMENT DETAILS FOR 10 YEAR LIMITED WARRANTY
System Length*
Units 1 to 550 feet = $1.75 per foot OR $75.00 minimum
- For custom lengths involving inches, round up to the nearest foot
Taxes and Currency
If Canadian Address: Provincial Tax %:
Subtotal: Tax Due:
Total in CDN Currency:
System Length*
x $ 1.75/ft
= Subtotal
If U.S. Address or Other Country: No Taxes Apply
Total in US Currency:
PAYMENT METHOD ¨ Cheque
Enclose and make out to Heat-Line for full amount
Credit Card:
¨ Mastercard or
¨ Visa
Name on Card:
Card Number:
Expiration Date:
19 of 20
LIMITED WARRANTY
During the time periods and subject to the conditions hereinafter set forth.
Heat-Line will repair or replace to the original user any portion of your
Retro-Line product which proves defective in materials or workmanship of Heat-
Line. Contact Heat-Line or your installer for warranty service.
At all times Heat-Line shall have and possess the sole right and option to
determine whether to repair or replace defective equipment, parts or
components. Damage due to natural events or conditions beyond the control of
Heat-Line are NOT COVERED BY THIS WARRANTY.
STANDARD WARRANTY PERIOD: 60 months from date of purchase or 63 months from
date of manufacture, which ever occurs first.
EXTENDED WARRANTY PERIOD: 120 months from date of purchase or 123 months from
date of manufacture, which ever occurs first.
ACCESSORIES, COMPONENTS, ELECTRONICS: Not manufactured by Heat-Line, are
warranted only to the extent of original manufacturer’s warranty.
LABOUR, COSTS, ETC.: Heat-Line shall in NO EVENT be responsible or liable for
the cost of field labour or other charges incurred by any customer in removing
and/or reaffixing any Heat-Line product, part or component thereof.
THIS WARRANTY WILL NOT APPLY: (a) to defects or malfunctions resulting from
failure to properly install, operate
or maintain the unit in accordance with printed instructions provided,
(b) to failures resulting from abuse, accident or negligence;
(c) to normal maintenance services and
(d) to parts not used in accordance with applicable local codes, ordinance and
good trade practices;
(e) if the unit is moved from its original installation location or
(f) if the unit is used for purposes other than for what it was designed and
manufactured,
(g) to the integral ground fault device and related electronics.
PRODUCT IMPROVEMENTS: Heat-Line reserves the right to change or improve its
products or any component thereof without being obligated to provide such a
change or improvement for units sold and/or shipped prior to such change or
improvement.
WARRANTY EXCLUSIONS: As to any Heat-Line product after the expiration of the
time period of the warranty applicable thereto as set forth above. There will
be no warranties including any implied warranties of merchantability or
fitness for any particular purpose. No warranties or representations at any
time made by any representative of Heat-Line, shall vary or expand the
provisions hereof.
LIABILITY LIMITATION: In no event shall Heat-Line be liable or responsible for
consequential, incidental or special damages resulting from or related in any
manner to any Heat-Line product or parts thereof. In the absence of suitable
proof of the purchase date, the effective date of this warranty will be based
upon the date of manufacture plus 90 days.
PROOF OF PURCHASE
If a proof of purchase copy is submitted with this warranty application form,
the warranty period will be effective as of invoice date. In the absence of
suitable proof of purchase, the effective date of this warranty will be based
upon the date of unit manufacture plus 3 months.
Proof of purchase (invoice) attached: ¨ Yes ¨ No
By signing below you acknowledge you have read and understand the full limited
warranty document.
Signed:
Dated:
The warranty form must be filled out and returned to Heat-Line within 6 months
of invoice date or unit manufactured date plus 9 months to be eligible for 10
year extended warranty.
© 2024 Heat-Line a division of Christopher MacLean Ltd. 08/24-2
Heat-Line Freeze Protection Systems 1095 Green Lake Road / Algonquin
Highlands, / ON Canada
20 of 20
K0M 1S0
Heat-Line and Retro-Line are registered trademarks of Heat-Line Corporation.
/ info@heatline.com / www.heatline.com
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