JPL Telecom 575-400-001 Vision Access 1080p HD Webcam User Manual

: June 3, 2024
: JPL Telecom

Table of Contents

JPL Telecom 575-400-001 Vision Access 1080p HD Webcam
What’s in the box
Features
OVERVIEW
Setting up your webcam
Using your webcam
Before using Windows Hello Facial Recognition
Frequently Asked Questions
Warranty
Thank you for purchasing the JPL Vision Access.
Product Specification
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

JPL Telecom 575-400-001 Vision Access 1080p HD Webcam

What’s in the box

1 x Vision Access Webcam
1 x USB-A & C to USB-C Cable
1 x Vision Access User Instructions

System Requirements

Windows® /Linux/Mac

Features

Full HD 1080p 30fps CMOS Camera
Plug & play solution – No software download needed
Compatible with all major softphones
Built-in microphone
Full 360° rotation including 90° tilt for over desk viewing
Full HD 1080p glass lens – No optical distortion
Built in camera in-use LED indicator
Integrated Privacy Lens Cover
96° field of view
Desk mount, monitor mount and tripod option
Automatic low-light correction
AEC – Automatic Echo Cancellation
ANS – Automatic Noise Suppression
USB-A & USB-C
24 month warranty

OVERVIEW

Microphone
Infrared Indicator Light
Infrared Lens
Camera Lens
Privacy lens On/Off slider
Camera in-use LED indicator
Adjustable Mount
USB-C Interface

Setting up your webcam

The Vision Access webcam uses Windows Hello for a more secure way to get instant access to your Windows 10/11 devices using facial recognition. It is designed to suit the way you like to make a video call, whether it’s one-to- one or conference, you can place the mini webcam where you want it – on a computer monitor, desktop or tripod.

Positioning on a monitor
Grasp the webcam in one hand and open the flexible clip base with your other hand. Mount the webcam onto the top of the monitor, making sure that the foot on the flexible clip base is flush with the back of the monitor.

Connecting your webcam
Connecting the USB adapter to your computer’s USB port is a simple plug & play process. No other action is required. There is no software download needed.

Using your webcam

Once you have connected the webcam to your computer via the USB cable you can open the visual collaboration software of your choice: Microsoft Teams®, Zoom®, WebRTC, Webex, Bluejeans® and many more. Most collaboration software packages allow you to choose your devices. Simply select the JPL Vision Access for both microphone and camera.

Optimal Performance

Do not sit in front of a window or other bright light source
Having an uncluttered background will have your viewers concentrating on you
The mounting system allows for tilting and aiming the camera. While sitting in your normal position, your entire face should be just above the middle of the picture. Tilt and move the camera to frame up a good view.

Before using Windows Hello Facial Recognition

This camera can also be used as a common USB camera as well as a Windows Hello camera.

PC or Laptop Requirement
Any Windows 10 and above system which supports Windows Hello.

Setting Facial Recognition to the Camera on your Computer
Follow path: Windows Settings > Accounts > Sign in options > Windows Hello Face > Set Up. Then move your face to in frontof the camera lens and it will take a photo and save your face information on the computer. When this is done, click the OK button to confirm that the setting is complete.

To login to your Computer with your Face
Once you have successfully added your face to Windows Hello, you simply move your eye to the lens of the camera when your screen is locked, it will unlock the screen after the red light of the sensor has flashed for 3 seconds.

Frequently Asked Questions

No image displayed
- a) Check if the USB port and USB cable of the terminal device are connected correctly.
- b) Check if the USB cable is stable.
- c) Check if the USB port is working.
- d) Check your softphone software is pointing to the Vision Access.
The image breaks frequently
- a) Check if the USB port and USB cable of the terminal device are connected correctly.
- b) Check if the USB cable is stable.
The definition is not good after accessing software
- a) Check your software video input settings to see if the camera video input is set correctly.
No microphone TX sound
- a) Check your softphone software is pointing to the Vision Access.
- b) Check you have not muted the sound by accident.

For further support you can visit our website https://www.jpltele.com/product /vision-access/ and chat via Live Chat with one of our technical team or email us on support@jpltele.com.

Warranty

Please visit our website to register your JPL Vision Access camera for a 2 year warranty: https://www.jpltele.com/warranty-terms-conditions/#register- warranty
In an effort to reduce our carbon footprint and keep manuals up-to-date, your user manual is available to download online at: https://www.jpltele.com/product/jpl-vision-access/

Thank you for purchasing the JPL Vision Access.

Conditions of Warranty

JPL Telecom Limited grants 24 months Manufacturer’s Warranty from the date of purchase, as the manufacturer of this product.
For you, as a consumer, this means: We guarantee that our devices are error-free when supplied. If a manufacturing error is identified within 24 months of the delivery date we will repair or replace the device free of charge without you, as the consumer, having to provide the usual legally required proof that this fault was present when you received the device. We either use new parts or parts in mint condition for the repair or replacement delivery. Any parts removed from the device become our property and can be destroyed by us.
In addition to this warranty, you have the unlimited legal right to claim against the supplier on the basis of the terms of the warranty for defects on the basis of the purchase contract. However, in contrast to our Manufacturer’s Warranty, the legal warranty for defects only applies to the device’s state when sold.
You can only claim against this warranty if you return the faulty device to JPL Telecom Limited or our local general importer or distributor, outside the UK, at your own cost, with a valid proof of purchase (invoice or till receipt). When you return it to us, please provide a detailed description of the fault that has occurred, and also tell us your telephone number, in case we need to contact you. To prevent shipping damage, provide suitable transport packaging (e.g. original packaging with a secondary shipping box).
The Manufacturer’s Warranty excludes damage caused by mishandling, operating errors, misuse, external influences, lightning strikes/power surges, modifications to the product and extensions. Also excluded are wearing parts (e.g. ear cushions, wind shield). Shipping damage, consequential damage, and costs arising from down times and travel times are also excluded.
The warranty is cancelled if repairs are carried out by unauthorised agents

Warning
Ensure that all electrical connections (including extension leads and interconnections between pieces of equipment) are properly made and in accordance with the relevant manufacturer’s instructions.

Do not continue to operate the equipment if you are in any doubt about it working normally, or if it is damaged in any way. Disconnect from your PC equipment and consult your dealer.
Do not allow electrical equipment to be exposed to rain or moisture.
Never push anything into holes, slots or any other opening on your camera as this could result in a fatal electrical shock.
Do not open the camera housing as doing so will void the warranty.
Never guess or take chances with electrical equipment

Safety
For your own safety, this product should only be used with UKCA, CE, FCC, and RoHS approved equipment. Using this camera with non-approved equipment can void this products warranty. Unplug this product from the power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not overload outlets and extension cords as this can result in risk of fire or electric shock

Environmental Notice
This camera has been made to UKCA, CE, FCC, RoHS, and WEEE standards. In the interest of recycling raw materials, please do not dispose of this camera in the household waste at the end of its useful life. Disposal can take place at approved recycling or disposing locations in accordance with local regulations. Consult your responsible authority for information about the professional and environment-friendly disposal of your device. If you want that we handle the disposal for you, you can send the device at your costs to JPL Telecom Limited.