attune Insured Billing Guide User Guide
- September 21, 2024
- Attune
Table of Contents
attune Insured Billing Guide
Specifications
- Product Name: Attune’s Billing Portal
- Website: attuneinsurance.com
- Features: Immediate notifications about payment confirmation, policy status, and due dates
- Support Services: Online billing and direct billing Updated as of January 2024
Product Usage Instructions
Enrolling in Autopay
To enroll in autopay, follow these steps:
- Click the “Set Up Autopay” button.
- If there are any outstanding charges, make the payment to prevent delinquency.
- All autopay payment methods can be modified and will be reflected in the next billing cycle.
Downloading a Receipt
To download a receipt:
- Make a payment for the invoice.
- The payment receipt will be available at the bottom of the individual invoice page.
Insured Billing Guide
Welcome to Attune’s billing portal! With our online and direct billing, you receive immediate notifications about payment confirmation, policy status, and due dates. Below are a few of our most frequently asked questions to help you get started:
-
When is my first payment due?
A link to your first invoice will be emailed to you immediately after binding. Payment can be made through our online billing portal or by calling our Customer Care team at +1 888-530-4650. Please note that your first payment is due within 5 days of your policy’s effective date. If payment is not received by this due date, your policy will be subject to cancellation. Contact your broker if you have not received an invoice email within 24 hours of binding your policy. -
How do I make payment?
Click on the green “Make Payment” button on the top left-hand corner of the billing portal ( see Diagram 1 ), which will open a small window that will prompt you to enter your preferred payment method to pay off your outstanding charges.
Alternatively, click on the green “Make Payment” button on the top right-hand corner of the invoice page ( see Diagram 2 ), which will open a small window that will prompt you to enter your preferred payment method to pay off an individual invoice. -
How do I enroll in autopay?
Enroll in autopay by clicking the “Set Up Autopay” button. When doing so, we may ask you to pay any outstanding charges,so that your account does not go into delinquency. All autopay payment methods can be modified at any point and will be reflected in the next billing cycle. -
Where can I download a receipt?
A payment receipt will show up at the bottom of the individual invoice page after you make payment. -
Where can I email a check to pay my invoice?
At this time we only support online payments. Should you be unable to make payments online, please see FAQ number 6 for how to get in touch with us. We address this issue on a case-by-case basis. -
My question isn’t answered here. How can I get assistance?
There are a few different ways you can get in touch with us. We recommend you contact your broker first, but should you like to reach out to us directly you can use the “Get in touch with us” link at the bottom of the page or our telephone number +1 888-530-4650.
Diagram
Diagram 1. Billing Portal
Diagram 2. Invoice Page
ast modified: August 12, 2020 Attune Insurance Services, LLC • 60 Broad
Street, Suite 2502, New York, NY 10004
Is an insurance producer licensed in all states and the District of Columbia.
Visit www.attuneinsurance.com for full corp
Frequently Asked Questions
- How do I enroll in autopay?
- Enroll in autopay by clicking the Set Up Autopay button. Make any outstanding payments to avoid delinquency.
- Where can I download a receipt?
- A payment receipt will be available at the bottom of the individual invoice page after making a payment.
- Where can I email a check to pay my invoice?
- Currently, only online payments are supported. Contact customer support for assistance if unable to pay online.
- My question isn’t answered here. How can I get assistance?
- Contact your broker first or use the “Get in touch with us” link at the bottom of the page. You can also call +1 888-530-4650 for assistance.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>