Inoxia Home Speed Tiles User Manual
- August 30, 2024
- Inoxia
Table of Contents
Inoxia Home Speed Tiles User Manual
EVERSTIK ADHESIVE WARRANTY
Inoxia Inc. warrants that its self-adhesive SpeedTiles® products will retain
adhesion for a period of 10 years from the date of installation. Adhesion is
defined as when the product sticks firmly on the surface where applied and
does not loose its sticking properties over time.
For the adhesive warranty to be valid, the following conditions must be
respected:
- SpeedTiles® products must not be in contact with an open flame, or where the temperature could be higher than 199F/93C;
- SpeedTiles® products must not be installed outside, on a countertop, on a floor or on a surface that does not meet the criteria indicated in the installation instructions.
- The installation instructions must have been followed as detailed on SpeedTiles® website
DEFECT WARRANTY
Inoxia Inc. also warrants that all its SpeedTiles® products are free of defect
for a period of 1 year from the date of purchase. Defect is defined as a
shortfall in the product to perform within the industry allowable tolerances
as set forth in standard, National tile industry protocols.
All SpeedTiles® products must be inspected; it is strongly recommended to
display the tiles and test the final layout prior to installation. The
warranty will not apply for any apparent defect that could have been detected
prior to installation through inspection by the installer.
Any damage that occur during transportation is the responsibility of the
shipping company.
LIABILITY
Inoxia Inc. is not liable for SpeedTiles® products that are subject to:
- Customer misuse including negligence, chemical or physical abuse;
- Installation defect;
- Color, size, thickness, surface and finish variations due to raw material;
- Installation that results in the violation of any local Building Code;
- Lack of uniformity; it is strongly recommended to blend all the boxes’ tiles before installation due to natural variances of raw materials and sources;
- Any indirect damages;
- Any damage that occur during transportation.
TO MAKE A CLAIM
-
The original buyer must notify a Inoxia Inc.’s SpeedTiles® representative in writing within 30 days of the occurrence of the adhesion or tile defect and must provide pictures of the said ‘’defect’’ or ‘’issue’’ along with proof of purchase;
-
A Inoxia Inc.’s SpeedTiles® representative or someone authorized will analyse and inspect the claim.
If the claim is deemed “valid”, an Authorization Claim Form will be issued subject to the parameters detailed in the Inoxia Inc.’s SpeedTiles® warranties; -
Inoxia Inc.’s SpeedTiles® reserves the right, for any product covered by a warranty, to replace, or reimburse at its sole discretion;