HillsGovHub EST.1834 Pay Fees User Guide
- August 4, 2024
- HillsGovHub
Table of Contents
HillsGovHub EST.1834 Pay Fees
HillsGovHub EST.1834 Pay Fees
Pay fees
When a payment is due after the initial submission, an email will be sent to the contacts on the record. There are two methods to complete payments after the application.
Pay fees from “My Records”
- Log in to the portal.
- From the left-hand menu, select Search and select **My Records.
**
-
Select the Pay Fees Due link under the Action column to proceed to the Application Fees page.
-
Select Check Out.
-
Select Checkout.
-
You will be redirected to the payment page. This may take a few moments. You can now pay by Credit Card or Electronic Funds Transfer (e-check).
To pay by credit card: -
Scroll down and complete the required information and select Next.
-
Complete the required payment information and select Next.
-
Check the CAPTCHA box and complete the CAPTCHA challenge if prompted. Then select Submit Payment.
-
Select Print/View Receipt to open the receipt.
To pay by e-check (electronic funds transfer):
-
nder Payment Type select Edit.
-
Select electronic check from dropdown.
Please note: Do NOT check the box next to the question that appears regarding a foreign source as this will trigger an error message. -
Select Next to continue.
-
Scroll down and complete the required customer information and select Next.
-
Complete the required payment information and select Next.
-
Complete the Terms & Conditions by first scrolling down and then checking the box next to “YES. I authorize this transaction.” Check the CAPTCHA box, and complete the CAPTCHA challenge if prompted. Then select Submit Payment.
-
Select Print/View Receipt to open the receipt.
Pay fees from the Record
-
Log in to the portal.
-
Search and open the record.
-
Select Fees from the Payments drop-down menu.
-
Select Pay Fees to review the fees.
-
Select Check Out to proceed to the Select item to pay page.
-
Select Check Out.
-
Select **Checkout.
**
-
You will be redirected to the payment page. This may take a few moments. You can now pay by Credit Card or Electronic Funds Transfer (e-check).
To pay by credit card: -
Scroll down and complete the required information and select Next.
-
Complete the required payment information and select Next.
-
Check the CAPTCHA box and complete the CAPTCHA challenge if prompted. Then select Submit Payment.
-
Select Print/View Receipt to open the receipt.
To pay by e-check (electronic funds transfer): -
Under Payment Type select Edit
-
Select electronic check from dropdown.
-
Please note: Do NOT check the box next to the question that appears regarding a foreign source as this will trigger an error message.
-
Select Next to continue.
-
Scroll down and complete the required customer information and select Next.
-
Complete the required payment information and select Next.
-
Complete the Terms & Conditions by first scrolling down and then checking the box next to “YES. I authorize this transaction.” Check the CAPTCHA box, and complete the CAPTCHA challenge if prompted. Then select Submit Payment.
-
Select Print/View Receipt to open the receipt.
Paying Impact Fees
There are certain situations that apply only when paying impact fees. Detailed instructions for these situations are covered below.
If you have any questions, contact the Impact Fee Program at (813)276-8319, or via email at impactfees@HCFLGov.net.
Please Note – This is not for refund requests, refunds should be submitted following the appropriate instructions.
Pay Later
Impact fees can be paid later utilizing the Pay Later option.
-
Search and open the record.
-
Select Pay Fees Due from the record list.
-
Review fees due and select Check Out.
-
Select Edit Cart to remove the impact fees.
-
Select Pay Later for each fee to pay later and select Save and Close once Pay Later is selected for the desired fees.
Paying Your Impact Fees with a Trust (Offset) Account
To pay Impact Fee using a Trust (Offset) Account, follow the steps below to upload your Notarized Assignment Letters to your project.
- Log in to the portal.
- Search and open the record or locate it using **My Records.
**
-
Select Record Info to open the menu and select Attachments.
-
In the Attachments section, select Add.
-
Choose Add when the File Upload Window appears and select your Trust Account Notarized Assignment Letter. Select **Open.
**
- Select Continue.
- Select Trust Account Documentation from the Type menu.
a. Enter the following description in the Description field: “Request for use of offset to pay [Fee Type – Mobility, Parks, School, or Fire] Fees.”
b. Select Save.
- Your submission is complete. Staff will review and process your request or notify you if any additional information is needed.
Requesting Impact Fee Adjustments (Prior Structure Credit, Grandfathering, Approved Exemption, etc.)
If you believe your impact fees were not provided an eligible adjustment, you can upload documents that will support your request for review and adjustment. This may be a project that is approved for Grandfathered rates, should have received credit for a prior structure, an Approved Exemption (via a Community for Older Persons, etc.), or some other adjustment type.
These instructions illustrate how to upload your Impact Fee Documentation to your project so that a review and potential update or adjustment to your impact fee assessments can take place.
- Log in to the portal.
- Search and open the record or locate it using **My Records.
**
- Select Record Info to open the menu and select **Attachments.
**
-
In the Attachments section, select Add.
-
Choose Add when the File Upload Window appears and select your relevant impact fee backup document. Select **Open.
**
-
Select Continue.
-
Select Impact-Mobility Fee Calculation from the Type menu.
a. Enter the following description in the Description field: “Request for adjustment of impact fees based on [reason, i.e. Grandfathered Project, or School Exempt].”
b. Select Save.
- Your submission is complete. Staff will review and process your request or notify you if any additional information is needed.
View and Print Receipt
-
Log in to the portal.
Please note: You will not be able to view your receipt if you are not logged in to your account. -
Select Search and select My Records from the left hand menu.
-
Select the record number to enter into the record.
-
Select Payments and select **Fees.
**
-
Select View Details link next to the fee, receipt will generate.
-
Select the download option to download and save
Please note: Your payment type will appear as ‘CC’ for credit card payments or ‘ACH’ for e-check payments.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>