voltello LinkPro Home Energy Management Gateway User Guide

voltello LinkPro Home Energy Management Gateway User Guide

About Us
The Voltello app is a Home Energy Management tool allowing you to manage your solar power and other assets like batteries, air con and EVs to save money and make the most of your investment.

The Voltello app gives you access to live energy data including solar production, household consumption and energy exports.

You’ll be able to see information on when your inverter is being curtailed due to emergency solar management or a change in your flexible export limit.

If you are an Amber Electric customer, the Voltello mobile app allows you to optimise your solar system to ensure you never get penalised for exporting solar to the grid when the feed in tariff is negative.

Voltello is powered by Village Energy, who are an Australia owned and operated company based in Western Australia.
Visit www.village.energy to learn more.

Thank you for using Voltello as your solar gateway device.
It’s easy to get started…
First download the Voltello app to you phone using the QR codes below:

https://apps.apple.com/nz/app/voltello/id1645268242https://play.google.com/store/apps/details?id=com.vesyd.app&hl=en&gl=UShttps://qrcc.me/s4rnyrvv6kh3https://qrcc.me/s4rnjtzu8stt

Link Placement
Voltello Link devices needs constant power and therefore will need to be installed in close proximity to a power point.

Try to place the Link device in an area where you know the Wi-Fi signal strength is relatively strong.
Link devices can be placed on a flat surface or attached to the wall.

Link devices do not need to be close to the solar inverter. They connect over Wi-Fi.

Setup Steps
We recommend you complete these steps before your installer arrives on site.

1/ Download the Voltello app

https://apps.apple.com/nz/app/voltello/id1645268242https://play.google.com/store/apps/details?id=com.vesyd.app&hl=en&gl=UShttps://qrcc.me/s4rnyrvv6kh3https://qrcc.me/s4rnjtzu8stt

2/ Create an account

3/ Enter the invitation code

Enter VOLTELLO when prompted. It is not case sensitive

4/ Enter your National Metering Identifier (NMI)

Your NMI can be found on your energy bill. If you do not have this, it can be added later by your installer

5/ Enter your address

Enter a “nickname” so the account can be easily identified by your installer

6/ Select the CSIP-AUS compliance plan

Click “View Plan” and accept the plan

7/ Share access with the installer

Go to the menu tab and select “Manage Access”

8/ Select share with others

Enter the email address of the installer and click “Share Access”. You can remove this access after the installer has finished the installation

You’re all set!
You’re ready for your solar install. Your installer will need your Wi-Fi credentials so have these handy for your install.

Need help?
If anything in this guide is not clear, or you have questions, you can contact our Support Desk by selecting Menu > Support in the Voltello app

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