KITCHENAID KCM525 Collection Coffee Makers Owner’s Manual

KITCHENAID KCM515WH0
Owner’s Manual

KCM525 Collection Coffee Makers

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JAVASTUDIO™ COLLECTION COFFEE MAKERS
WITH THERMAL CARAFE INSTRUCTIONS

USA: 1-800-541-6390
Canada: 1-800-807-6777 FOR THE WAY IT`S MADE.™
KitchenAid.com
KitchenAid.ca

Proof of Purchase & Product Registration

Always keep a copy of the sales receipt showing the date of purchase of your Coffee Maker. Proof of purchase will assure you of in-warranty service.
Before you use your Coffee Maker, please fill out and mail your product registration card packed with the unit. This card will enable us to contact you in the unlikely event of a product safety notification and assist us in complying with the provisions of the Consumer Product Safety Act. This card does not verify your warranty.

Please complete the following for your personal records:

Model Number ____
Serial Number ____
Date Purchased ___
Store Name and Location ____

Coffee Maker Safety

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER
You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING
You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against electrical shock, do not immerse cord, plugs, or Coffee Maker in water or other liquid.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug Coffee Maker from outlet before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest Authorized Service Facility for examination, repair, or adjustment.
7. The use of accessories not recommended by the appliance manufacturer may result in fire, shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Do not use appliance for other than its intended use.
12. Do not use appliance without lid properly placed on container.
13. The container is designed for use with this appliance. It must never be used on a range top.
14. Do not set a hot container on a wet or cold surface.
15. Do not use a cracked container or a container having a loose or weakened handle.
16. Do not clean container with cleaners, steel wool pads, or other abrasive material.
17. This product is designed for household use only.

SAVE THESE INSTRUCTIONS

Electrical Requirements

Volts: 120 V.A.C. only. Hertz: 60 Hz

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

NOTE: Your Coffee Maker has a 3 prong grounded plug. To reduce the risk of electrical shock, this plug will fit in an outlet only one way. If the plug does not fit in the outlet, contact a qualified electrician. Do not modify the plug in any way.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the appliance.

Coffee Maker General Features

JavaSpa™ Showerhead
Extra-wide showerhead sprays the brew basket evenly with hot water, ensuring even coffee extraction and outstanding flavor.

1100-Watt Heat Pump (not shown)
Powerful heat pump brews rich, flavorful coffee.

Electronic Temperature Control
Sophisticated temperature control regulates the powerful 1100-watt heat pump to ensure consistent brewing every time.

Pause & Pour Feature
Pause and pour lets you remove the carafe and pour a cup of coffee before brewing is finished. A special valve seals the brew basket tightly, eliminating drips.

End-Of-Brewing Tone
A tone sounds when coffee is finished brewing.

Automatic Shutoff
Coffee Maker automatically shuts off two hours after brewing.

Split-Lid
Access the brew basket and water reservoir by lifting the split-lid. The front lid covers the brew basket and reservoir fill-channel. The rear lid covers the water reservoir and water filter.

Brew Basket
Lift the front lid to access the removable, dishwasher-safe brew basket. The basket holds a 10-12 cup flat-bottom paper coffee filter or the gold tone permanent filter.

Reservoir Fill-Channel
The Coffee Maker features a convenient front-fill water reservoir. Just lift the front lid and use the convenient fill-channel to add water. You can also lift the rear lid and add water directly to the reservoir.

Brew Timer Display
Shows the AM or PM time-of-day. An easy-to-set 24 hour brew timer will brew coffee at the selected time, day or night.

“Time Since Brew” Display
30, 60, 90, and 120-minute segments light up to indicate the time elapsed since the last carafe was brewed.

Clean Touch™ Control Pad
The control pad makes operating the Coffee Maker simple. The pad is sealed against spills, will not trap grime, and is a snap to wipe clean.

Stainless Steel Thermal Carafe
Thermal carafe preserves flavor by keeping coffee warm without continuous heating. Stainless steel construction with vacuum insulation will keep coffee piping hot for hours.

Gold Tone Permanent Filter
The high-performance gold tone filter eliminates the need for paper coffee filters. Coffee Maker can also use paper filters, if desired.

Ion-Exchange Water Filter / Water Level Indicator (not shown)
Advanced filter reduces chlorine and other contaminants which impair coffee flavor. Filter also softens the water, which increases the time between descalings. The filter handle serves as a convenient water level indicator.

Coffee Scoop
Use one level scoop of ground coffee for each cup desired.

Full-Length Cord Storage
(not shown)
Compartment in back of unit keeps excess cord out of the way.

Wrap-Around Housing

Display and Control Pad Features

DISPLAY FEATURES:
Brew Timer Display
Shows the time-of-day. Small lights indicate whether the time is AM or PM.
“Time Since Brew” Display
Display shows the time elapsed since the completion of the brewing cycle. The “30” segment will light immediately after brewing. Every 30 minutes, a new segment will light.
Cleaning Needed Indicator
The indicator will light after brewing if the Coffee Maker requires descaling.
“H” and “M” Buttons
Use the “H” (hour) and “M” (minute) buttons to program the brew timer or set the time-of-day clock.

CONTROL PAD FEATURES:
On/Off
Press to turn the Coffee Maker on or off.
1-4 Cup
This special cycle ensures optimum flavor when brewing small pots of coffee. An indicator light shows when the 1 to 4 cup brew cycle is activated.
Auto On
Press to turn the automatic brew timer on or off.
Set (Program)
Press to program an automatic brew time.
Set (Clock)
Press to set the time-of-day clock.

Preparing Your Coffee Maker for Use

Pre-Use Cleaning
Wash the brew basket, gold tone permanent filter, and carafe in hot, soapy water, then rinse with clean water and dry. Do not use abrasive cleansers or scouring pads.

Installing the Ion-Exchange Water Filter
Use of the ion-exchange water filter is strongly recommended. The filter softens the water while reducing chlorine and other contaminants which impair coffee flavor. The handle of the filter also serves as a water level indicator. Use of the water filter is optional: the Coffee Maker will operate normally without it.
The water filter is for use only with municipally treated tap water or well water that is regularly tested for contaminants.

1. The filter consists of a long handle with a filter cartridge at the end.
2. Place the filter cartridge in a separate container filled with fresh, cool water. The cartridge should remain submerged in the water for 10 minutes. Rinse the filter under running tap water for 5 seconds after soaking.
3. Lift the rear portion of the split-lid using the tabs on either side of the lid.
4. Place the filter cartridge in the circular well at the bottom of the water reservoir, aligning the tab on the cartridge with the notch in the well. The water level markings on the filter handle will face forward. Push the cartridge slightly to make sure it fits snugly.
5. Every time you install a new filter, run the Coffee Maker through a complete brewing cycle without coffee. Use a full carafe of clean, cool water.
6. Replace the filter every three months under normal use. Replace it more often under heavy use or hard-water conditions.

To Set the Time-of-Day Clock

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

1. Plug into a grounded 3 prong outlet.
2. When the Coffee Maker is first plugged in or when power is restored after an interruption, the brew timer display will initially show 12:00 am.
3. Press the Set (Clock) Button. The brew timer display and Set (Clock) indicator will begin to flash.
4. Press the “H” (hour) and “M” (minute) Buttons below the brew timer display to set the hour and minutes. If a “H” or “M” Button is pressed and held, the digits will scroll rapidly. The AM and PM indicator lights on the brew timer display will change when the hour digits roll past “12”. Make sure the hour set is correct with respect to AM or PM.
5. Press the Set (Clock) Button to exit the clock-setting mode. The digits on the brew timer display will stop flashing and the Set (Clock) indicator will go out. The Coffee Maker will automatically record the displayed time and exit clock-setting mode if no buttons are pressed for 10 seconds.

Operating Your Coffee Maker

USING THE THERMAL CARAFE:
The stainless steel thermal carafe features a double-walled, vacuum-insulated design that will keep coffee hot – and flavorful – for hours. It’s a unique, easy-to-use design with features you should know about before enjoying great- tasting coffee.

Carafe Tray
Once your coffee is brewed, it needs no external heating to keep it warm so there is no warming plate. Instead, there is a carafe tray to position the carafe while your coffee is brewing.

Bottom of the Carafe is Hot Immediately After Brewing
After brewing, the carafe can be quite warm. Use discretion when placing the carafe on unprotected surfaces immediately after brewing.

“Brew-Through” Lid
The lid is designed so that the carafe will accept hot, fresh coffee from the brew basket while the lid is on. Before brewing be sure the lid is secure. Do not turn, or unlock, the lid to brew or the lid could fall off later while you are pouring coffee.

The Lid Makes Pouring Easy
The special lid design allows you to pour coffee without turning a stopper or pressing a button.

To Serve: Make sure the pouring indentation in the carafe lid is aligned with the pouring spout, then simply tilt and pour.

To Remove Lid: Turn the lid counterclockwise to approximately the eleven o’clock position, and lift the lid out.

Maximize Coffee Temperature
To maximize coffee temperature, preheat the carafe before brewing by removing the lid and rinsing the interior with hot tap water.

Hand Wash Only
Do not clean the carafe in a dishwasher. Wash or rinse it by hand.

BREWING COFFEE
NOTE: Brew one pot of fresh, cool water and discard before brewing the first pot of coffee. (First time use only).

1. Lift the front lid and fill the water reservoir, pouring fresh, cool water into the reservoir fill-channel to the right of the brew basket. Use the graduated scale on the water filter handle to gauge the amount of water for the desired amount of coffee. The scale is a measurement of water volume in 4 1⁄4 ounce cups.
2. After filing the reservoir, place the carafe on the Coffee Maker’s carafe tray. Make sure the lid is secure and in the locked position, and the bottom of the carafe is fully seated on the tray – if the carafe isn’t seated, the pause and pour feature may engage and coffee may overflow the brew basket.
3. Remove the brew basket from the top of the Coffee Maker by grasping the finger loop on the front of the basket.
4. Insert a 10-12 cup flat-bottom paper filter or the gold tone permanent filter into the brew basket. Do not use both types of filters at the same time. Using both filters might cause water and coffee to overflow the brew basket.
5. Using the included scoop, fill the filter with one level scoop of ground coffee for each cup desired. Use a medium grind appropriate for automatic drip coffee makers: too fine a grind will produce bitterness and may clog the coffee filter. NOTE: Always place the filter and coffee into the removable brew basket. Do not operate the Coffee Maker without the brew basket in place.
6. Shake the brew basket slightly to even out the bed of coffee. Place the basket into the Coffee Maker, push it down to seat it securely. Be sure the front lid is fully closed before brewing.
7. Press the On/Off Button to begin brewing coffee. If you are only brewing 1 to 4 cups of coffee, press the 1-4 Cup Button immediately after pressing the On/Off Button. The 1 to 4 cup brew cycle ensures optimum flavor when brewing small pots of coffee. NOTE: Lifting the front lid while coffee is brewing will interrupt the brew process and impair flavor.
8. The Coffee Maker will sound the end-of-brewing tone when brewing is complete.
9. The “Time Since Brew” display indicates the time elapsed since the completion of the brewing cycle.
10. At the end of 2 hours, the Coffee Maker will automatically shut off. To turn off the Coffee Maker manually, press the On/Off button. The outside of the carafe may be warm to the touch after brewing. Use discretion when placing the carafe on unprotected surfaces immediately after brewing.
11. Repeat steps 1-8 to brew additional carafes of coffee. Always turn off the Coffee Maker and allow it to cool for five minutes before starting the next brew cycle.

THE PAUSE AND POUR FEATURE
The pause and pour feature enables you to remove the carafe from the Coffee Maker and pour a cup of coffee before brewing is finished. When the carafe is removed, a special valve stops the flow of coffee from the brew basket. Brewing, however, does not stop. If the carafe is not placed back on the Carafe Tray within 25 seconds, water and coffee will overflow the brew basket.

USING THE AUTOMATIC BREW TIMER
The Coffee Maker can be programmed to brew coffee at a preset time, making it easy to wake up to fresh coffee every morning.
To program and activate the automatic brew timer:

1. Press the Set (Program) Button. The brew timer display and Set (Program) indicator will begin to flash. The brew timer display will show the last brew time set.
2. Press the “H” (hour) and “M” (minute) Buttons below the brew timer display to set the hour and minutes. If a “H” or “M” Button is pressed and held, the digits will scroll rapidly. The AM and PM indicator lights on the brew timer display will change when the hour digits roll past “12”. Make sure the desired brew time is correct with respect to AM or PM.
3. After setting the brew time, press the Set (Program) Button to exit the program-setting mode. The Coffee Maker will automatically record the displayed brew time and exit the program-setting mode if no buttons are pressed for 10 seconds.
4. Fill the Coffee Maker with coffee and fresh water, then activate the automatic brew timer by pressing the Auto On Button. The programmed brew time will appear briefly on the brew timer display before it returns to the time-of-day, and the Auto On indicator will illuminate.
5. The Coffee Maker will begin brewing at the programmed time.
6. Each time you want the Coffee Maker to brew at the programmed time, activate the automatic brew timer by pressing the Auto On Button. The Coffee Maker will always default to the last brew time set.

NOTE: To cancel automatic brewing, deactivate the brew timer by pressing the Auto On Button. When deactivated, the Auto On indicator light will go out. If program time has not been set prior to pressing Auto On button, the coffee maker will enter program set mode (see “Using the Automatic Brew Timer” on page 10).

THE CLEANING NEEDED INDICATOR
Calcium deposits (“scale”) from water will build up in the Coffee Maker heat pump over time and impair brewing efficiency and coffee quality. When the Coffee Maker detects a build-up of scale, the cleaning needed indicator will light after a brewing cycle is complete. Once this occurs, descaling should be done as soon as possible to preserve the performance and life of your Coffee Maker. Please see page 12 for descaling steps.

Coffee Brewing Suggestions: Advice for Great Taste

Fresh Coffee Beans
Truly great coffee can only come from fresh coffee beans. To preserve the freshness of your coffee beans, keep the beans in an opaque, air-tight container and store them in a cool, dry place. Refrigeration is not recommended, as condensation tends to form on the
beans whenever the container is opened. Freezing can help preserve beans stored for an extended period, but it will also impair the flavor.

The Right Grind
The best cup of coffee comes from coffee beans that are properly ground just betore brewing. Grinders like the KitchenAid® Blade Coffee Grinder, Pro Line® Series Burr Coffee Mill, or the KitchenAid® Model A-9® Coffee Mill offer excellent results. When grinding, be sure to grind your coffee to a medium grind level — the appropriate grind tor automatic drip coffee makers.

The Proper Amount of Ground Coffee
A good starting point is one scoop of coffee for every cup of brew water marked on the carafe or the water filter guide. Finer grinds usually require less coffee, but may also produce bitterness and clog the filter.

Coffee Brewing Suggestions:
Advice for Great Taste
For weaker coffee, brew using the suggested ratio of coffee grounds and water, then dilute with hot water. This maximizes flavor and minimizes bitterness.

Brew Water Purity
For better tasting coffee, use the ion-exchange water filter that comes with your Coffee Maker. It reduces contaminants, softens the water, and enhances flavor. Be sure to replace the filter promptly every three months.

Where local water is extremely poor, you may wish to use bottled water. Do not use distilled water or mineral water since they can damage your Coffee Maker.

Coffee Maker Cleanliness
Since the coffee oils that build up on the brew basket and carafe can go stale and impair the flavor of the brewed coffee, it’s important that these two items are cleaned daily in order to make the besttasting coffee.

Care and Cleaning

1. Remove the brew basket and carafe from the Coffee Maker.

2. Remove the lid on the thermal carafe by turning it counter-clockwise, then lifting.

3. Wash the brew basket and gold tone permanent filter in hot, soapy water and rinse with hot water. Do not use abrasive cleansers or scouring pads. These parts can also be washed in the upper rack of a dishwasher.

4. The thermal carafe should be handwashed only.
   Do not use abrasive cleansers or scouring pads.

5. Unplug the Coffee Maker and wipe the housing with a warm, soapy cloth. Then wipe clean with a damp cloth and dry with a soft cloth. Do not use abrasive cleansers or scouring pads.

Descaling the Coffee Maker
The Coffee Maker can be descaled using a packaged descaling agent or vinegar.
Always mix the descaling solution using cool water.

• When using a descaling agent, follow the directions on the package for the recommended amounts of descaling agent and water to use.
• When using vinegar, fill the carafe with a solution consisting of 1⁄2 vinegar and 1⁄2 water.

Descaling Steps:

1. Before descaling, always remove the water filter (see “Installing the IonExchange Water Filter” on page 7) and make sure the brew basket contains no coffee or coffee filters.

2. Run the Coffee Maker through a complete brewing cycle using a full carafe of the descaling solution.

3. If the cleaning needed indicator lights after the brewing cycle is complete, repeat Step 2 using fresh descaling solution. Keep repeating Step 2 until the cleaning needed indicator no longer lights after brewing.

4. Rinse the Coffee Maker by running it through two brewing cycles using a full carafe of fresh, cool water each time.

5. Wash the brew basket in hot, soapy water and rinse with hot water. This part can also be washed in the upper rack of the dishwasher.

6. The thermal carafe should be handwashed only.
   Do not use abrasive cleansers or scouring pads.

7. Reinstall or replace the water filter.
   Replace the filter every three months under normal usage, or more often with heavy use.

Troubleshooting

• If the brew timer display is not illuminated:
  Check to see if the Coffee Maker is plugged into a grounded 3 prong outlet. If it is, check the fuse or circuit breaker on the electrical circuit the Coffee Maker is connected to and make sure the circuit is closed.

• If only a portion of the water added to the Coffee Maker actually brews:
  The Coffee Maker requires immediate descaling. Please refer to the descaling instructions on the previous page.

• If “Err4” appears on the brew timer display:
  – A button may be jammed. Unplug the Coffee Maker and press each button several times.
  WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
– Plug the Coffee Maker into a grounded 3 prong outlet.
– If “Err4” appears again on the display, repeat this procedure.

• If “Err1”, “Err2”, or “Err3” appear on the brew timer display:
  Press the On/Off Button to reset the Coffee Maker. (If the Coffee Maker has been stored or used in a cool environment, warm the unit to normal room temperature before doing this.) If the error codes reappear, there is a problem with the Coffee Maker electronics.

If the problem cannot be fixed with the steps above, please refer to the Warranty and Service section beginning on the following page.

KitchenAid® Coffee Maker Warranty

Length of Warranty:| KitchenAid Will Pay For:| KitchenAid Will Not Pay For:
---|---|---
50 United States, the District of Columbia,
Canada, and Puerto Rico: One-year limited
warranty from date of purchase.| 50 United States, the District of Columbia and Canada: Hassle-free replacement of your Coffee Maker. See the following page for details on how to arrange for replacement.
OR
In Puerto Rico:
The replacement parts and repair labor costs to correct defects in materials and workmanship. Service must be provided by an Authorized KitchenAid Service Center. To arrange for service, follow the instructions on page 15.| A. Repairs when Coffee Maker is used in other
than normal single family home use.
B. Damage resulting from accident, alteration,
misuse or abuse or use with products not approved by KitchenAid.
C. Replacement parts or repair labor costs for
Coffee Maker when operated outside the country of purchase.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.

Hassle-Free Replacement Warranty – 50 United States and District of Columbia
We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your Coffee Maker should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Coffee Maker returned to us. Your replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service.
If your KitchenAid® Coffee Maker should fail within the first year of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. Give the consultant your complete shipping address. (No P.O. Box numbers, please.)
When you receive your replacement Coffee Maker, use the carton and packing materials to pack up your original Coffee Maker. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card slip, etc.).

Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our products meets the exacting standards of the KitchenAid® brand that, if your Coffee Maker should fail within the first year of ownership, KitchenAid Canada will replace your Coffee Maker with an identical or comparable replacement. Your replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service.
If your KitchenAid® Coffee Maker should fail within the first year of ownership, take the Coffee Maker or ship collect to an Authorized KitchenAid Service Centre. In the carton include your name and complete shipping address along with a copy of the proof of purchase (register receipt, credit card slip, etc.). Your replacement Coffee Maker will be returned prepaid and insured. If you are unable to obtain satisfactory service in this manner call our toll-free Customer Interaction Centre at 1-800-807-6777. Or write to us at:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, ON L5N 3A7

How to Arrange for Warranty Service in Puerto Rico
Your KitchenAid® Coffee Maker is covered by a one-year limited warranty from the date of purchase. KitchenAid will pay for replacement parts and labor costs to correct defects in materials and workmanship. Service must be provided by an Authorized KitchenAid Service Center.
Take the Coffee Maker or ship prepaid and insured to an Authorized KitchenAid Service Center. Your repaired Coffee Maker will be returned prepaid and insured. If you are unable to obtain satisfactory service in this manner, call toll-free 1-800-541-6390 to learn the location of a Service Center near you.

How to Arrange for Service after the Warranty Expires – All Locations

Before calling for service, please review the Troubleshooting section on page 13.
For service information in the 50 United States, District of Columbia, and Puerto Rico,
call toll-free 1-800-541-6390. Or write to:
Customer Satisfaction Center KitchenAid Portable Appliances P.O. Box 218
St. Joseph, MI 49085-0218
Or contact an Authorized Service Center near you.

For service information in Canada,
call toll-free 1-800-807-6777.
Or write to:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, ON L5N 3A7

How to Arrange for Service
Outside these Locations

Consult your local KitchenAid dealer or the store where you purchased the Coffee Maker for information on how to obtain service.

For service information in Mexico,
call toll-free
01-800-024-17-17
(JV Distribuciones)
Or
01-800-902-31-00
(Industrias Birtman)

How to Order Accessories and Replacement Parts

To order accessories or replacement parts for your Coffee Maker in the 50 United States, District of Columbia, and Puerto Rico,
call toll-free 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m.
Or write to:
Customer Satisfaction Center,
KitchenAid Portable Appliances,
P.O. Box 218,
St. Joseph, MI 49085-0218

To order accessories or replacement parts for your Coffee Maker in Canada,
call toll-free 1-800-807-6777.
Or write to:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, ON L5N 3A7

To order accessories or replacement parts for your Coffee Maker in Mexico,
call toll-free
01-800-024-17-17
(JV Distribuciones)
Or
01-800-902-31-00
(Industrias Birtman)

®Registered trademark KitchenAid, U.S.A.
™ Trademark KitchenAid, U.S.A.,
KitchenAid Canada licensee in Canada
©2005. All rights reserved.
P0503222000
(4916dZw905)

References

• Repair Your Grill: Shop Replacement Parts for 24,880 Models
• Kitchenaid Small Appliance Parts - Select From 538 Models

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