HP Inc Cloud MIX 2 Dual Wireless Over Ear Headphones User Guide

HP Inc Cloud MIX 2 Dual Wireless Over Ear Headphones

Product Specifications

• Product Name: HyperX Cloud MIX 2
• Product Type: Dual Wireless Over-Ear Headphones with Noise Cancellation
• Features: Volume wheel, Voice microphones, ANC microphone, Power LED, Power button, Microphone mute button, 3.5mm headphone jack, USB-C charge port, Multifunction button, Noise cancellation button, Ultra-Low Latency USB dongle, USB dongle status LED, USB dongle button, USB extension adapter, USB-C to USB-A cable, 3.5mm audio cable, Protective carrying case

Product Usage Instructions

Charging
It is recommended to fully charge the headset before first use.
The power status LED indicates the battery level of the headset. A 10-minute charge provides up to 6 hours of playback when the battery is low.

Powering On and Off
To power on the headset, press and hold the power button for 2 seconds until the status LED blinks white. Follow the same procedure to power off the headset.

Powering On and Off the Dongle
Press and hold the USB dongle button for 2 seconds to turn the dongle on and off.

Checking Battery Level
Press the power button once to check the battery level of the headset. The status LED will indicate the battery level along with a voice prompt.

Microphone Mute / Monitoring
Press and hold the microphone mute button for 2 seconds to toggle microphone monitoring on/off. The microphone mute LED indicates the mute status.

Connection Mode
Triple press the multifunction button to toggle through the three connection modes: Dual Mode, Adapter Mode, and Bluetooth Mode. The headset will retain the connection mode after a power cycle.

Connecting Low Latency USB Dongle

1. Connect the Ultra-Low Latency USB dongle to your device.
2. The dongle status LED will flash white when in use.
3. If not using with a mobile device, use the included USB extension adapter and USB-C to USB-A cables.
4. The headset will automatically connect to the dongle when powered on.

Bluetooth Pairing

1. To enter Bluetooth pairing mode, press and hold the multifunction button and noise cancellation button for 2 seconds.
2. The power status LED will blink blue during pairing.
3. Once connected, the power status LED will turn solid blue.
4. If compatible with Microsoft Swift Pair or Google Fast Pair, follow the on-screen instructions for pairing.

Frequently Asked Questions (FAQ)

• How long does a 10-minute charge last?
  A 10-minute charge can provide up to 6 hours of playback when the battery is low.

• How do I know the battery level of the headset?
  Press the power button once, and the status LED will indicate the battery level along with a voice prompt.

Overview

• A Volume wheel
• B Voice microphones
• C ANC microphone
• D Power LED
• E Power button
• F Microphone mute LED
• G Microphone mute button
• H 3.5mm headphone jack
• I USB-C charge port
• J Multifunction button
• K Noise cancellation button
• L Earcup caps (L/R)
• M Ultra-Low Latency USB dongle
• N USB dongle status LED
• O USB dongle button
• P USB extension adapter
• Q USB-C to USB-A cable
• R 3.5mm audio cable
• S Protective carrying case

Charging

It is recommended that the headset be fully charged before first use.
When charging, the power status LED will indicate the battery level of the headset. 10-minute charging gives up to 6 hours of playback when battery is low.

Powering On and Off the Headset
To power on the headset, press and hold the [ ] button for 2 seconds, the status LED will blink white.
To power off the headset, follow the same procedure. The status LED will blink white twice before powering off.

Powering On and Off the Dongle
Press and hold the USB dongle button for 2 seconds to turn on and off dongle.

Checking Battery Level

Press the [ ] button once and the status LED will show the battery level of the headset.
A voice prompt and status LED will play once pressed.

Microphone Mute / Microphone Monitoring Button

• Mic mute toggle – Press [ ] button to turn the mic mute on/off.
• Mic monitoring toggle – Hold [ ] button for 2 seconds to toggle mic monitoring on/off.

Volume Wheel
Scroll up and down to adjust volume level

Connection Mode

Triple press the [ ] button to toggle through the three connection modes. A voice prompt and status LED will play once pressed. Headset will retain connection mode after power cycle.
Dual Mode (default): Headset can connect to 2.4GHz Ultra-Low Latency USB dongle and Bluetooth device. In this mode, the headset will prioritize the USB dongle connection, and will automatically switch to Bluetooth for communication or if the dongle connection becomes unavailable.
Adapter Mode: Headset will only connect to 2.4GHz Ultra-Low Latency dongle.
Bluetooth Mode: Headset will only connect to Bluetooth. In this mode, headset can connect to 2 Bluetooth devices simultaneously.

Connecting Low Latency USB Dongle

•  Scroll up and down to adjust volume level

1. Connect the Ultra-Low Latency USB dongle to your mobile device, PC, or video game console. The USB dongle status LED will begin flashing white.
   When not being used with a mobile device, it is recommended that the included USB extension adapter and USB-C to USB-A cables be used.

2. When headset is powered on it will automatically connect to the dongle, and the dongle status LED will be solid white.

Bluetooth Pairing

1.  To enter Bluetooth pairing mode press and hold the [ ] & [MFB Icon] button for 2 seconds. The power status LED will begin blinking blue. Once connected the power status LED will turn solid blue and fade off, returning to the connection mode indication.
   If pairing device is compatible with Microsoft Swift Pair or Google Fast Pair, select “Connect” from the notification to initiate the pairing process.

Note: Sidetone is only available when microphone is in use.

Setting up with Windows
Setting Default Output and Input devices

Using 3.5mm Connection

Headset power is required for noise control when using wired connection.
Note: Wired connection does not support microphone audio.

Using the Multifunction Function Button

Using the [multifunction button icon] button, the following media controls are available when using Bluetooth® or the Ultra-Low Latency USB dongle:

Note: Button functionality can vary between devices and apps *Bluetooth connection only

Audio and Noise Control Modes

Push the [Noise Control Icon Button] button to switch between ANC and Ambient Mode.
Hold the [Noise Control Icon Button] button for 2 seconds to turn noise control off.

*Tested at 50% headphone volume, continuous playback. Using A2DP mode headset has up to 120 hours of battery life. Using Ultra-Low Latency mode headset has up to 100 hours of battery life. Actual battery life will vary with use and maximum capacity will naturally decrease with time and usage.

Ultra-Low Latency Dongle Controls

Factory Reset

Press and hold [Power Button Icon] & [MFB Icon] button for 10 seconds to initiate Factory Reset. The power status LED will start blinking Red and White.

Removable Earcup Caps

Storage

HyperX NGENUITY Software
To customize sound, controls, and other settings, please download the HyperX NGENUITY Mobile application from iOS App Store or Android Google Play.

Questions or Setup Issues?
Contact the HyperX support team or see user manual at: hyperx.com/support
WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended periods of time.

Battery/TX Power Info
Battery Information
Headset contains 3.6V, 1000mAh Li-ion Battery, 3.6Wh Rechargeable battery cannot be replaced by user Cannot be replaced by user

Radio Technology

• Frequency Bands: Bluetooth, 2.4GHz
• Maximum Transmit Power EIRP (mW)
• Headset: ≤ 10
• Dongle: ≤ 10

The power delivered by the charger must be between min [0.5] Watts required by the radio equipment, and max [2.5] Watts in order to achieve the maximum charging speed.

Canada Notices
This Class B digital apparatus complies with Canadian ICES-003.

Industry Canada statement
This device complies with ISED’s licence-exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Radiation Exposure Statement
The product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available.
Wireless Headset, Regulatory Model : CM003 Wireless Dongle, Regulatory Model : CEB006WD

©Copyright 2024 HyperX and the HyperX logo are registered trademarks or trademarks of HP Inc. in the U.S. and/or other countries. All registered trademarks and trademarks are property of their respective owners.
HP Inc. 1501 Page Mill Road, Palo Alto, CA 94304, USA. HP, HQ-TRE, 71025 Boeblingen, Germany. HP Inc UK Ltd, Regulatory Enquiries, Earley West, 300 Thames Valley Park Drive, Reading, RG6 1PT.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>