Panasonic NC-EH Series Electric Thermo Pot Instruction Manual

: July 6, 2024
: Panasonic

Table of Contents

Panasonic NC-EH Series Electric Thermo Pot
Product Usage Instructions
FAQs
IMPORTANT SAFEGUARDS
Main Features
Safety Precautions
Part Names and Handling Instructions
How to Use
Convenient use methods
Daily Maintenance
Troubleshooting
Replacement of Parts
Specifications
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Panasonic NC-EH Series Electric Thermo Pot

Product Usage Instructions

Important Safeguards:
- Read all instructions carefully.
- Avoid touching hot surfaces, especially the steam vent. Use handles or knobs.
- Do not immerse cords, plugs, or the body plug into liquids.
- Unplug when not in use and before cleaning.
- Seek professional help for servicing.
- Avoid using unauthorized attachments.
- Use the product indoors only.
- Prevent the cord from hanging over the edges or touching hot surfaces.
- Avoid placing near hot burners or in ovens.
Product Components:
- Steam vent
- Lid opening lever
- Lid
- Dispensing spout
- Power cord
- Power plug*
- Maximum water level
- Body plug
- The shape of the plug may vary by region.
Usage Tips:
- Avoid letting small metal parts near the body plug.
- Use only the provided power cord specifically designed for the unit.
- Avoid tilting or letting the unit fall over to prevent burns.
- Close the lid securely without applying excessive force.
- Avoid discarding hot water with the lid attached.
- Keep hands away from steam when opening the lid.
- Avoid opening the lid or dispensing hot water while boiling.
- Avoid exceeding the maximum water level.
- Avoid blocking the steam vent.

FAQs

Q: Can I use this thermo pot outdoors?
- A: No, this product is designed for indoor household use only. Do not use it outdoors.
Q: What should I do if the unit falls over?
- A: If the unit falls over, ensure it is not tilted and check for any leaks. Avoid using it until you are sure it is safe to do so.
Q: Can I use a different power cord with this thermo pot?
- A: No, only use the power cord provided with the unit. Do not use a different cord or use this cord with any other device.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

Read all instructions.
Do not touch hot surfaces, especially the steam vent. Use handles or knobs.
To protect against fire, electric shock, and personal injury, do not immerse cords, plugs, or
- Thermo Pot in water or other liquid.
- Do not splash water or other liquid over them.
- Do not pour water directly from the tap.
- Do not put the unit in a sink or allow it to get wet.
- Do not turn the unit upside down when the bottom is wet.
Close supervision is necessary when any appliance is used by or near children.
- Do not allow children and persons unfamiliar with the appliance to use it.
- Do not leave the unit within the reach of infants.
- You must pay special attention to prevent infants from putting the body plug into their mouths.
Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- When unplugging, pull by the power plug – not the cord.
Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return the appliance to the nearest authorized service center for examination, repair, or adjustment.
- Never disassemble, repair, or modify the unit.
- If the supply cord is damaged, it must be replaced by a special cord available from the manufacturer or its service agent.
The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or personal injury.
Do not use outdoors.
Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
Do not place on or near a hot gas or electric burner, or in a heated oven. Do not place on unstable surfaces or surfaces that can be affected by heat, or near walls or furniture.
Extreme caution must be used when moving an appliance containing hot liquids.
- When carrying the unit, do not touch the lid opening lever.
Always attach the plug to the appliance first, then plug the cord into the wall outlet.
- Make sure the power plug is correctly inserted into the wall outlet when in use.
- Do not connect or disconnect the power plug or the body plug with wet hands.
Use a single outlet that matches the power rating of the unit.
Clean dust from the power plug or the body plugs regularly.
- A build-up of dust on the plug will attract condensation, which could cause cable damage resulting in fire. Remove the plugs and clean them with a dry cloth.
Do not allow small metal parts near the body plug.
Only use the power cord designed specifically for the unit. Do not use a different cord and do not use this cord with any other device.
Do not let the unit fall over.
- Do not lift, tilt, or shake the unit or carry it by the lid.
- Even when the dispense key is locked, hot water may leak through the dispensing spout and the steam vent, causing burns, if the unit falls over or is tilted.
Close the lid securely, and not by force.
Do not throw away the remaining hot water while the lid is attached.
When opening the lid, keep your hands away from the steam.
Do not open the lid or dispense hot water while boiling.
Do not pour in water above the maximum water level.
Do not block the steam vent.
Do not rotate the unit while dispensing hot water.
Do not use the appliance for other than intended use.
- Do not use it to store ice. Condensation will occur, creating a potential source of electric shock and malfunction.
- Do not heat tea bags, tea leaves, milk, alcohol, or anything other than water which may spurt out and cause burns. The water tube may also get clogged, the inner container may burn or corrode, and the fluororesin insulating coating may peel off.

SAVE THESE INSTRUCTIONS Note:

A. A short cord is provided to reduce the risk of entanglement or tripping over a longer cord.
B. Extension cords are available and may be used if care is exercised in their use.
C. If an extension cord is used,

1. the marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance, and
2. the cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

D. This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not modify the plug in any way.

Main Features

Taste
- Boiling with the effects of charcoal coating The inner container is fluoridated with floury charcoal, which brings out the fine color, taste, and flavor of tea.
Convenient
- Electric dispenser (See “Dispense” on P.16-17)
Economy use

Safety Precautions

Please observe these precautions fully

For your safety and to prevent property damage and danger to users and others, please read the following instructions.
The signals indicate harm and damage when the product is used improperly.
WARNING Indicating “it may cause severe injuries and death.”
CAUTION Indicating “the user may get injured or the product may cause property damage.”
The symbols indicate specified items that must be followed.
? This symbol indicates prohibition.
This symbol indicates mandatory.

To Prevent Burns

This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Do not let the unit fall over. Do not lift, tilt, or shake the unit or carry it by the lid.
Even when the dispense key is locked, hot water may leak through the dispensing spout and the steam vent, causing burns, if the unit falls over or is tilted.
Do not pour in water above the maximun water level indication line. If the appliance is overfilled, boiling water may be ejected.
Hot water can spill causing burns.
Do not close the lid by force.
Hot water can spill causing burns.
Do not boil anything other than water.
Do not heat tea bags, tea leaves, milk, alcohol, or anything other than water which may cause it to spurt out hot liquid or steam and cause burns.
The water tube may also get clogged, the inner container may burn or corrode, and the fluororesin insulating coating may peel off.
Do not block the steam vent.
Hot water can overflow causing burns.
Do not throw away the remaining hot water while the lid is attached.
If the lid comes off, hot water may splash causing burns.
Do not touch the steam vent.
This may cause burns. Take special care to prevent infants from touching the steam vent.
Close the lid securely.
If the unit topples, hot water may spill out causing burns.

WARNING Power Cord

Never do anything that might cause damage to the cord, power plug, or body plug, such as damage them, modify them, place hot objects near to them, bend them, twist them, stretch them, place heavy objects on them, or bundle them together.
If the unit is used when damaged, an electrical short circuit or fire may result.
If the supply cord is damaged, it must be replaced by a special cord available from the manufacturer or its service agent.
Do not connect or disconnect the power
plug or the body plug with wet hands.
This may result in electric shock.
Make sure the power plug is correctly inserted into the wall outlet.
If the plug is inserted improperly it may cause electric shock or generate heat resulting in fire.
Do not use a damaged plug or a connection in a loose outlet.
Clean dust from the power plug or the body plugs regularly.
A build-up of dust on the plug will attract condensation, which could cause cable damage and the deterioration of insulation resulting in fire.
Remove the plugs and clean them with a dry cloth.
Use a single outlet that matches the power rating of the unit.
The heat generated when plugging in multiple appliances into one outlet may result in a fire.

During use

Do not immerse the unit in water or splash water over it.
Do not supply water directly from the tap or place the unit in a sink where the bottom may get wet.
Do not turn the unit upside down when the bottom is wet.
It may cause a short circuit and may result in electric shock, and if water overflows from the pot and it enters the electrical parts built into the main unit, it may cause malfunction.
Never disassemble, repair, or modify the unit.
Any attempt to do so may cause the unit to operate abnormally and may result in fire or injury.
If in need of repair (except for the replacement parts), please contact an authorized Service Center.
Do not use it to store ice.
Condensation will occur, creating a potential source of electric shock and malfunction.

CAUTION To Prevent Burns

Do not place the unit on unstable surfaces.
The appliance may topple over causing burns.
Do not open the lid or dispense hot water while boiling.
Splashing hot water or steam may cause burns.
Do not rotate the unit while dispensing hot water.
Splashing hot water may cause burns.
Do not touch the hot parts of the unit during use or shortly after use.
This may cause burns.
When carrying the unit, do not touch the lid opening lever.
The lid may open causing burns and another injury.
Wait until the unit is cooled down before maintenance.
A hot appliance may cause burns.
When disposing of hot water, be careful not to get burned.
When opening or closing the lid, keep your hands away from the steam. Steam can cause burns.

Power Cord

Do not use other than the power cord designed specifically for the unit.
Do not use a different cord and do not use this cord with any other device.
It may cause malfunction or fire.
When the unit is not in use, unplug the power plug from the wall outlet.
Deteriorating insulation may result in electric shock and/or fire.
When unplugging the unit, pull by the power plug – not the cord.
Electric shock and short circuit may result in fire.

During use

Do not use the unit on surfaces that retain heat for a long time.
The unit may get discolored or break up.
Do not place it near walls or furniture.
Steam and heat could damage walls and furniture, causing a change in color and shape.

Part Names and Handling Instructions

How to Open/Remove

To open, press the depression in the opening lever, and lift the lid.
To remove, push on the lid release lever, hold the lid opening lever, and pull the lid out and up diagonally.

Overheating Protection

If an empty container is heated, the overheat safety function (which prevents an empty container from being heated) will be activated. The power will be shut off automatically to prevent the problems that may occur due to overheating.

Notice

If an empty container is heated, an odor will be emitted and the container may be discolored.

How to Use

Before you use this pot for the first time

Boil water in it to clean the thermo pot container and the sections through which the hot water is dispensed.

Boil some water.
Dispense the hot water.
Empty the container via the “DRAIN” mark. (See P.17)

To reduce the chlorine in the water (Long Boil)

Press the key to make the indicator light flash.
Press one time while the water is being boiled, and press twice while the water is being kept warm.
Extend the boiling time by about 6 minutes to reduce the chlorine in the water.
Press the key again to boil.

Pour in water with another container. Close the lid securely. Securely plug the body horizontally into the body. Plug into a wall outlet. (1 → 2)

When the unit is not in use

Convenient use methods

Notice

The keep-warm temperature or the timer can be set while the water is being boiled or being kept warm.
After power is restored in the event of a power failure, the keep-warm temperature will be automatically set to 190, even if the timer or the “208”, 180″ or “140” keep-warm function was previously selected.
Press the key to reboil the water that is being kept warm. After a few minutes, the water will be boiled.
The keep-warm temperature setting is left unchanged.

Time required for the reboil procedure

From 208 keep-warm: approx. 2.5-4 min.
From 190 keep-warm: approx. 4-6.5 min.
From 180 keep-warm: approx. 6-12 min.
From 140 keep-warm: approx. 9-17.5 min.
Amount of water: Maximum
Room temperature: 68ºF (20ºC)

Daily Maintenance

Before cleaning, be sure to disconnect the plug from the outlet, dispense water, and allow to cool the unit.

When storing the unit

Dry it thoroughly.
Put it into a plastic bag and seal the bag.

When the scale has adhered Clean it with Citric Acid once every two or three months.

Make sure that the mesh filter is attached to the container.
Put citric acid in the inner container.
- Amount of citric acid to be used at one time: 80 g (two packages) or seven level tablespoons.
- The citric acid is available from an authorized dealer. (Model No: SAN-80N)
- Follow the directions for cleaning printed on the citric acid package.
- Since the citric acid used for cleaning is a food additive, it is harmless to humans.
Add water to the maximum water level mark, and mix the citric acid and water well. Close the lid.
Connect the plug immediately after stirring and press the key for more than 3 seconds.
Dispense some water, then unplug, remove the lid, and throw away the hot water via the “DRAIN” mark.
Refill with water and boil it to remove the smell of citric acid or lemons. Then throw the hot water away in the same way as in step 5.
- To remove any discoloration from the area above the maximum water level, rub the inside lightly with a wet sponge.
- If the discoloration cannot be removed by rubbing, clean the inner container several times using citric acid or lemons.

Cautions

Use only our citric acid to clean this thermo pot.
Do not fill with water above the maximum water level.
Fill the container only with tap water (do not fill with hot water). Hot water may spout out causing burns.

Troubleshooting

Before calling a service supplier, please check the following possible causes/solutions.

If the problem is not fixed after checking the above possible causes, or if you still think something is wrong, disconnect the body plug from the unit. Wait at least 10 seconds and then re-connect the plug.
The semi-transparent inner part inside the lid may become yellowish. This does not affect the operation of the unit.
The rattling noise in the lid is made by small ball-shaped components that prevent water from flooding out if the unit topples over.
If the room temperature is very high, the outside of the main unit may reach about 131ºF (55ºC).

Replacement of Parts

Rubber gasket set
- Replace gaskets if they crack, lose their pliancy, or, for any other reasons allow steam to escape from between the container and the lid.
Mesh filter
- Replace the filter, if foreign materials which clogging the filter cannot be removed, even after scrubbing with a cleaning brush, etc.
- Remove the lid, unscrew 3 tapping screws, and remove the lid cover.
- Exchange the gaskets and then place the lid cover back and secure with the tapping screws.
- Consumable parts are available from an authorized dealer.
  Part name| Part No.
  ---|---
  Rubber gasket set| APH65-480
  Mesh filter| APB97-480-0U

Specifications

Model No.	NC- EH40P	NC- EH30P	NC- EH22P
Power supply	120 V a.c.
Power consumption	700 W

Under certain conditions, such as at very high altitudes and in intense cold, the unit may not function properly. Please avoid using it in such conditions.
If the unit is not being used in cold conditions, make sure to empty it of water. The water left in the inner container may freeze causing damage.

Panasonic Corporation of North America