SONY BRAVIA K-55XR80 55 Inch 4K HDR OLED Smart Google TV Installation Guide
- June 24, 2024
- Sony
Table of Contents
BRAVIA K-55XR80 55 Inch 4K HDR OLED Smart Google TV
“`html
Specifications
- Model: K-55XR80 / 55XR80C
- Dimensions and Weight (Without Table-Top Stand):
- 713mm x 442mm x 223mm / 28in x 17.4in x 8.8in
- Weight: 32.3kg / 71.2lb
- Dimensions and Weight (With Table-Top Stand):
- 713mm x 442mm x 223mm / 28in x 17.4in x 8.8in
- Weight: 34kg / 74.9lb
Product Usage Instructions
-
Unpack the television carefully and place it on a stable
surface. -
Connect the power cord to a power outlet and the TV.
-
Turn on the TV using the remote control or power button on the
TV. -
Follow the on-screen instructions to complete the initial
setup, including language selection, network connection, and
channel scanning. -
You are now ready to enjoy your television.
FAQ
Q: How do I adjust the picture settings on the TV?
A: You can adjust the picture settings by accessing the TV’s menu and navigating to the picture settings section. From there,
you can modify settings such as brightness, contrast, color, and
more.
Q: Can I connect external devices to the TV?
A: Yes, you can connect external devices such as gaming consoles, Blu-ray players, and streaming devices to the TV using
HDMI or other compatible ports.
Q: How do I update the TV’s software?
A: To update the TV’s software, go to the settings menu, select System Update, and then follow the on-screen instructions to check
for and install any available updates.
“`
Television
Setup Guide
Téléviseur Televisor digital a color con pantalla de diodo orgánico
de emisión de luz (OLED) Televisor
1
*1
1 2
SB CN
IM
SB CN
M5L16
CD
5-057-738-12(1)
EN Setup Guide FR Manuel de configuration ES Guía de configuración PT Guia de Configuração
Sony Customer Support
U.S.A.: https://www.sony.com/tvsupport
Canada: https://www.sony.ca/support
U.S.A.
Canada
1.800.222.SONY (7669) 1.877.899.SONY (7669)
Please Do Not Return the Product to the Store
Service à la clientèle Sony
Canada : https://www.sony.ca/support
États-Unis : https://www.sony.com/tvsupport
Canada
États-Unis
1.877.899.SONY (7669) 1.800.222.SONY (7669)
Ne retournez pas le produit au magasin
Lea este manual antes de usar el producto
Centro de Asistencia de Sony
https://esupport.sony.com/ES/LA/ Llame al número telefónico que aparece en su
póliza de garantía. Por favor no devuelva el producto a la tienda donde
adquirió el producto.
K-55XR80 / 55XR80C
2
3
1.5 Nm/1,5 Nm {15 kgfcm}
4
SB
M5L16
x 2
M5L16
CC
5
M5L16
SB
x 2
M5L16
x 2
SB
x 2
SB
*1
Only for limited region/country/model. / Uniquement pour certaines régions/pays/modèles. / Solo para regiones/países/modelos limitados. / Exclusivo para regiões/países/modelos especificados.
*2 Refer Reference Guide. / Reportez-vous au Manuel de référence. / Consulte la Guía de referencia. / Consulte o manual de instruções.
© 2024 Sony Corporation Printed in Mexico
6
*1
8
*3
CC
4
1 5 6 *7
9
CD
CD
CN
7 *1
10
3
4
HDMI (eARC/ARC)
S-CENTER OUT
*4 < 21 mm
< 12 mm
*5
3.5/3,5 mm
1 23
1 : TxD 2 : RxD 3 : GND / Tierra
*6
3.5/3,5 mm
12
1 : IR 2 : GND / Tierra
*7 < 7 mm
< 1.5/1,5 mm
SONY:
Television Téléviseur Televisor digital a color con pantalla de diodo orgánico
de emisión de luz (OLED)
Reference Guide Manuel de référence Guía de referencia
5-057-736-11(1)
K-77XR80 / 77XR80C / 65XR80 / 65XR80C K-55XR80 / 55XR80C
https://rd1.sony.net/help/tv/ lusltn1/h_usltn/
e
··oe·o· !…
1:1
a0 a0 0a
..!
l
~
cc::,
~
‘
~
::1;;1~
,-~ –
Read this manual before using this product
Sony Customer Support
U.S.A.: https://www.sony.com/tvsupport Canada: https://www.sony.ca/support
U.S.A.
Canada
1.800.222.SONY (7669) 1.877.899.SONY (7669)
Call the telephone number that appears on your warranty card/policy. Please do not return the product to the store.
Lisez ce manuel avant d’utiliser le produit
Service à la clientèle Sony
Canada : https://www.sony.ca/support États-Unis : https://www.sony.com/tvsupport
Canada
États-Unis
1.877.899.SONY (7669) 1.800.222.SONY (7669)
Appelez le numéro de téléphone qui apparaît sur votre carte/police de garantie.
Ne retournez pas le produit au magasin.
Lea este manual antes de usar el producto
Centro de Asistencia de Sony
https://esupport.sony.com/ES/LA/
Llame al número de teléfono que aparece en su tarjeta/póliza de garantía. Por
favor no devuelva el producto a la tienda donde adquirió el producto.
© 2024 Sony Corporation
Dimensions and weight (without Table-Top Stand) / Dimensions et poids (sans support de table) / Dimensiones y peso (sin soporte de sobremesa)
©
@TI
*1 (Approx. / Environ / Aprox.)
K-77XR80 / 77XR80C
K-65XR80 / 65XR80C
K-55XR80 / 55XR80C
(mm)/(inches/pouces/pulgadas)*1
1 1
713 713
/ /
67 67
11//22
1 1
442 442
/ /
56 56
77//88
1 1
223 223
/ /
48 48
11//44
984 984
/ /
38 38
33//44
829 829
/ /
32 32
33//44
706 706
/ /
27 27
77//88
(kg)/(lb.)*1
38 38
/ /
1 1
11//22
37 37
/ /
1 1
11//22
37 37
/ /
1 1
11//22
32.3 / 71.2 32,3 / 71,2
22.3 / 49.2 22,3 / 49,2
17.1 / 37.7 17,1 / 37,7
Dimensions and weight (with Table-Top Stand) / Dimensions et poids (avec support de table) / Dimensiones y peso (con soporte de sobremesa)
l 1
1®
– – @ 1 – –
©
®
2
I® 1 1
@ 2
©
2 1
@ 2
K-77XR80 / 77XR80C
K-65XR80 / 65XR80C
K-55XR80 / 55XR80C
(mm)/(inches/pouces/pulgadas)*1
1
1 1
713 713
/ /
67 67
11//22
1 1
442 442
/ /
56 56
77//88
1 1
223 223
/ /
48 48
11//44
1 1
012 012
/ /
39 39
77//88
855 855
/ /
33 33
33//44
732 732
/ /
28 28
77//88
2
1 066 / 42 1 066 / 42
909 909
/ /
35 35
77//88
786 / 31
786 / 31
*1 (Approx. / Environ / Aprox.)
405 / 16 405 / 16
248 248
/ /
9 9
77//88
248 248
/ /
9 9
77//88
1
1 1
258 258
/ /
49 49
55//88
1 244 / 49
1 244 / 49
1 1
075 075
/ /
42 42
33//88
2
596 596
/ /
23 23
11//22
584 / 23
584 / 23
584 / 23 584 / 23
(kg)/(lb.)*1
34 / 74.9 34 / 74,9
23.2 / 51.2 23,2 / 51,2
18 / 39.7 18 / 39,7
The length of the screw for Wall-Mount Bracket differs depending on the Wall-
Mount Bracket thickness / La longueur des vis pour le support de fixation
murale diffère selon l’épaisseur du support de fixation murale / La longitud
del tornillo para el soporte de montaje mural varía dependiendo del espesor
del soporte de montaje mural
TV’s rear cover / Couvercle arrière du téléviseur / Parte posterior del TV
Wall-Mount Bracket / Support de fixation murale / Soporte de montaje mural
10 12 (mm)
M6
Optiona l Camera and Microphone Unit (not supplied) C11ble
M11n11gement/Gestiondu dble de la camera avec mkrophone en opt ion { n o n f o
u r n i ) / M a nej o d e l c a b l e d e l a u n l d a d d e ciimara V
micr6fonoopcional (nosuminist rado)
~ ~
K-77XR80 / 77XRSOC / 65XRSO / 65XRSOC
K-55XRSO / 55XRSOC
~
Theremotecontrolshape,layout, availabi1ity andfunctionofremo te controlblllt
ons may va ry depending on your region/ country/ TV model/ TV s ettin gs. [TI
(!)(Power)
lV: Display TV channel list or switch to input >(Quick settings): Display
Quick Settings. -{E) ( Input) : Display and select the input source.etc.
MENU{Control menu}: Display the Control menu I]] .A / ” l / /$:Onsclemu
navigation and selection ~(Back) 1′-(Home)
4 (Google Assistant / Microphone):
UseGoQ<JleAssistant·~··. ~ ~+ /- (Volume)
i¢(Mute)·7 CH+ /- (Channel) O {Dashboard): Display Dashboard I
fi3 (Guide): Di splay the digital prQ<Jram
guide of TV or Uble/satellite box’ 8. @] App button s
·1 RMF -TXg20u only.To see the model rame of the remote control, open the
remote cont rolcoverandse e thelabelonthe remote control.
·2 The remote control backli11ht will illuminatewhenthelightsensordetects the
ambient li11ht i!i low. Automatic illumin11 t ionofthebackli11htc11nbeturned
off.
·3 Theremotecontrolisrech11r11e11ble.The LEDindic11torwillshowch11rgingstatus
[red).USQthesuppliedUSBType -( ” cable toch11rgeth12remot12controlusingyour
own USB AC adapter
·4 Th12buzzerwillemit11soundeith12rwhen
youu’>l:’theremotecontrolfind12rfunction or wh12nyou press the power button on
theremotecontrolwhenth12batteryislow. RefertotheonlineHelpGuide fordetails
·s Only for limited r12gion/country/mod-1I/ l11ngu11g12
‘6 Google Assistant l”l?quires an Internet connection
·7 Accessibilityshortcutis11v11il11bleby pressingandholding i¢ [Mut-1)
‘8 [C11ble/S11telliteboxsetup)settingis r12quir12d
“””· Instructions about “Installing the TV to the Wall” are included within
this TV’s instruction manual · Readthesupplledsafetydocumentationfor
additional safety information
Locatio n o f t h e i < l e n t i f ication1abel Labels for the TV Model No.
and Power Supply ratingarelocatedonth12l”l?arofth eTV. Theyc11n
befoundbyremovingthetermin11lcov12r.
IMPORTANT NOTICE
Owne(s Rernr<l Th-1modelandso.ri11lnumbersar-1locat-1dat th· sid ·
and/orrearofthe TV.Recordth·sa numbersinth e spacesprovidedbelow. Refer to
th12m whenever you call upon your Sony dealerl”l?gardingthisTV.
Model Name
IMPORTANT NOTICE FOR MEXlCO Operationofthisequipmentissubjecttothe following
two cond itions: [1) it is possibl12 thatthis ,;iquipmentordevice maynotcause
harmfulinterferenceand {2) thisequipment ordevicemustacc,;iptanyinterference,
includinginterferencethatmaycauseundesired operation
ForinformationrelatedtothecertifK:ate number,refertothepackagelabeland/or
product
This product uses the following module for wireless functionalities
Model:J20H103 Brand: FOXCONN
WLAN 2.4 GHz {2.4000 GHz – 2.483S GHz ) SGHz [S.1SO GHz – S.BSO GHz) 6
GHz(s_g2s GHz – 6.42S GHz)
Bluetoo~: 2.4 GHz {2.4000 GHz – 2.483S GHz)
Information for the remote control with voice command included with this
product:
Mod el: RMF -TX820U” Brand:Sony
Note:Usesthefollowingdeviceforwireless functionaliti es·
Model:Uf878 Brand:Ufl
‘1 To see th12 mcdel nam-1 of the lllmot-1 control,
opentheremotecontrolcoverandse12th12 label on the re mom control
Safety Information
Noti<efor <11st omersintheU.S.A.
Supplie(s Dedaratioo ofCooformity TradeNam e: SONY Model: K·77XR80 I K-77XR80C
/ K-6SXR80 / K-65XR80C / K-55XR80 / K-55XR80C
ResponsibleParty:SonyElectronic5ln(: Address:16535ViaEsprillo,SanDiego,
CAg2127U.S.A TelephoneNum~r:858-g42-2230
Compatible Wall-Mou nt Bra<ket Informat ion Use the following Sony Wall-Mount
Bracket with yourTVmodel
Sony TV Model No
ISonyWall – Mount Bracket Model No.
K·77XR80/ K-77XR80C/ K-6SXR80/ K·6SXR80C/ K·SSXR80/ K·55XR80C
SU-WLBSS”
Use with other Wall -Mount Brackets·l may causeinstabilitvandcouldresultinpropert'{ dam1111eorinjury.
‘1 Only for limited region/country/model ·2Forinstructionsonusingth e
W11ll·Mount
Bracket with your TV please goto
b!!:~com/am/sui;,~for your TV med el and download “Wall -Mount Bracket·.
To Customers Sufficientexpertisei!irequiredforTV
installations.Besuretosubcontractthe installation toaSonydealerorlicensed
contractor and pay11d eq uate11ttentiontosafety during the installation
Beforesettingup yo urTV Some TV models are packaged with 11 detached Table
-Top Stand so you can mount vourTV to
a wall r~ht away. See ‘ lnstallin11 the TV to the Wall ‘ if you want to mount
the TV to 11 wall. If
you are not mounting the TV toa wall, vou will needtoattach t heTable
-TopStand {refertothe Setup Guide ).
Besure toconsiderthefollowin11whilesetting upyourTV· · Disconnect all cables
when carrying the TV. · B12foretransportingtheTVset, removethe
terminalcovo.rs · Two or more persons are needed to transport
a large TV set · Correct hand placement while carrying the TV
isveryimportantforsafetyandtoavoid
damage
· :t;~~:fu;et, do not lay down the
(S)/ X
TV(forapplicableT. .V. O·
model only ).
_
–
~
Securing the TV
LL
Sony strongly recommends takingmeasurestop1vent the TV from toppling over. Unsecured TVs may topple andlsultlnpropertydamage, seriousbodilyinjuryoreven death
PreventiogtheTVfromToppling · Secur-1 the TV to a wall and/or Stand ·
Donotallowchildrentoplayorclimbon
furniture and TV sets · Avoid placing or hanging items on th12 TV. ·
NeverinstalltheTVon
-slippery,unstableand/orunevensurfaces -furniturethatcaneasilybeusedassteps,
suchas a chestofdrawer5 · Install the TV where it cannot~ pulled,
pushed, orknockedover. · lnstalltheTVsothattheTV”s Table-TopStand
does not protrude out from the Stand (not supplied].lftheTable -TopStand
protrudesout fromtheStand, itmaycauseTVsettotopple over. falldown,
andcausepersonal injuryor
dama11etothe TV.
· Route all AC power cords and connecting cables50thattheyarenotaccessibleto
curious children
RecommeodedMeasures toSec uretheTV Consider the following measures when
securing yourTVtoaStand(notsupplied)
1 SecuretheStandfortheTV.
MakesuretheStandcanadequatelysupport the weight of the TV. Use two angle
braces (not supplied) tosecul the Stand. For each anglebraceusethe
appropriatehardwareto · Attachonesideoftheanglebracetothe
wallstud · AttachtheothersidetotheStand
~
/ I ~ A a g l e b , a c , {notsupplied)
~
Stand
2 SecuretheTVtotheStand
Use the optional hardware listed as follows (not supplied):
· M6 machine screws (screwed into the TV’s rearcover).
· Ascreworsimilar [attachittotheStand]. · Rope orchain[strong enou11h to
suppor t
the we~ht of the TV). Make sure that there i!inoexcessslackintherope orchain.
ThelengthoftheM6machinescrewdiffers depending on the rope or chain diameter. Pleaserefertobelowillustration
~~:~:·:-::,:.::,:,
3 AnchortheTVtothewallbyuslngbolts,wall
anchorandchain (orrope)
Wall -mohtuhonles
:;:,f;· -,.’–~ -m-, . .
~
·
M6 eye bolts [not supplied )
~
:,”J,11,~hm
d [~lsopplied)
Pleaselfertobelow lllustrationforM6eye bolt length 10-12 (mm }
~M6eyeb,»
LTV’srearcover
·Note Your TV is shipped with screws attached to the rear of the TV depending
on th12 TV model (Th12ya reb stenedinthescrewholesforw11II mounting.] Be sure
tornmove th o. upper two screws prior to anchoring the TV to 11 wall ·
Securingth-1TVtotheStandwithoutsecuring
theTVandthl:’Standtoth12wallprovides minimum protection against the TV
toppling over.Forfurtherprotection,besuretofollow theth1emeasuresrecommended
The8RA VIA~ 4 K T V h perience Thank you for choosing Sony! Your n12w BRAVIA-
TV op<,ns th e door to the “4K TV Exp12ri12nce”.Thisdocumentwillh12lpyouget
th-1 mostoutofyourTV
ThisTVdi splaysallvideoinputsignalsina r12solutionof3840dotsx2160Iines
Note · For supported PC formats, l”l?ferto the online
HelpGuid.;i
Gui<lelines forlRRennteCo ntrol · Point your remote control directly at the IR
se n50rlocatedonyourTV. · M11kesurethatnoobjectsareblockin11the
p,!lthbetweentheremotecontrolandthe lR senwronyourTV.
· Fluorescentlampscan interfelwithyour
remotecontrol;tryturningoffthefluorescent lamps
· lfyou are having problems with the remote control,
relnsertorreplaceyourbatteriesand makesurethattheyarecorrectlyinserted
(exceptRMF·TX920U)
lostallingtheTVtotheWall
Usingthe optionalWall-MountB<acket(SU-WLSSS only) “‘ (oot su pplied)
To Customers: Forproductprotectionandsafetyre1150ns, Sony strongly recommends
that installation ofyour TV be performed by Sony dealers or licensed
contractors. Do not attempt to install it yourself.
To Sony Dealers and contractors: Provld e fullattention tosafetydurin11the
installation,periodicmalntenanceand eXaminationofthisproduct.
Wall-Mount Bracket Installation Information For Instructions on Wall-Mount
Bracket installation,seethelnstallationlnformation (Wall-
MountBracket)ontheSony(ustomer Support website foryourTV model at the
following address https://www.sony.com/am/support ·
Followtheinstructionguideprovidedwiththe
Wall-Mount Bracket for your med el. Sufficient expertise
isrequiredininstallingthisTV. especiallytodeterminethestrengthofthe wall for
withstanding the TV”s weight · Sonyi!inot liablefor11nydama11eor
injurycausedbymishandlin11orimproper installation. ·
Besuretostoretheunusedscre=andT11bleTopStandin11safeplaceuntilyou11rere11dy to
attachtheTable -TopStand.Keepthescre= away from small child ren.
Nole · Readthesuppliedsafetydocumentationfor
additional safety information
·1 Only for limited region/country/mcdel
UsiogtheoptionaIWa11-Mount8racket(ex.cept SU-WL855) {not supp lied) ThisTV’slnstructionmanualonlyprovidesthe steps to prepare the TV for Wall-Moun t installationbefor,;itisinstalledonthewall
Your TV can be mounted 1011 wall using a
suitableW11ll·MountBracket{notsuppli12d).lf theTable·TopStandisattachedtoth
eTV, theTV mayrequired12tachingtheTable-TopStand: see “Detaching the Tabl
e-Top Stand from the TV ‘ _ Prepare th<, TV for the Wall -Mount Bracket
before making cable connections
Forproductprotectionand safetyrea sons, Sony strongly recommends that inst
allati on of your TV o n the w all b.;i p erformed by
qualified pro fessio nals. Oo not att empt to inst a ll it yo urse lf. ·
Follow the instruction guide provided with the
Wall-Mount Bracket for your model. Sufficient expertiselS1qUi1d in installing
this TV. especiallytodeterminetheStlngthofthe wall for withstanding the TV “s
weight
· The screws for installing the Wall -Mount BrackettotheTValnotsupplied
· Refer to the following table for the wall·mount holep,!lttern.
K·77XR80/77XR80C
[mm)
0 8 8
300 300 140.2
K-6SXR80 / 6SXR80C 300 300 140.2
K-SSXR80 I SSXR80C 300 300 140.2
.0
..
Illr
8
· Besuretostoretheunusedscl”l?wsandT11ble· TopStandinasafo. plac.;i untilyouarereadyto attachth,1T11bl.i·TopStand.Keepthescrews
~::::::~,:,::h:::~:docam,a~lioafu, addition al safety Information.
· For more detailed information, visit Sony CustomerSupportwebsite.”
‘1 Only for limited region/country/model.
1 Remov e the stand covers and terminal
D
l]
~
j
3 AttachtheWall-MountBracket(notsupplied)
usingthescrews[notsuppli«:1 ) Wall·MountBracket [not supplied] Cl
Screw (not supplied)
‘””· lfusinganelectricscrewdriver.setthetorque
11t11pproxim11tely1.S N·m{lS kgf-cm). Detac hiogthe Ta ble-TopStan<lfromthe TV
TodetachtheTable-TopStandfromtheTV, removethescre= ¼
Note · Be careful when lifting the TV as the Tabl.;i·Top
Standisdetached,theTable·TopStandmay toppleov.?randcaus.?personalinjury
·Takecarewhenl”l?movingtheTable-TopStand tromthel
VtopreventIttromt11llIngover11nd damagingth-1surbcethattheTVissittingon · Do
not remov12 th e Table-Top Stand for any
reasonoth12rthantoinstallcorresponding accessories on the TV. ·
BesuretheTVi!iverticalbefore tumingon.To avoid unevo.n picture uniformity do
not power on the TV with the panel facing down ·
WhenattachingtheTable·TopStandagaln,be suretofastenthesclws(previouslyremoved)
to the origin al holes on the rear of the TV. Troubleshooting
Generaltroubleshootingforlssueslike:black screen, no sound. frozen picture, TV
does not respond, or network is lost. do the following steps
1 Restart your TV by p1ssing the power button
on the remote control for about nve second~ The TV will restart. If the TV
does not recover. tryunpluggingtheACpowercordthenpress the power button on the
TV and release it Wait for two minutes, and plug in the AC power cord Or.
press the power button on the TV for about40seconds until the TV turns off.
2 Refer to the Help menu shown ~low.
3 ConnectyourTVtothe Internet and perform
11 software update. Sony recommends you to keepyou r
TV50ftw11reupd11ted.Softw11re updatesprovide newfeatures and performance
improvements.
4 Visit Sony support website [Information
provided on the front cover of this manual).
5 Performthe factorydataresel
When you plug in the TV, the lV may not be able to tum on for a while even if
you press the power button on the remot:e control or the TV.
lttakestimetoinitializethesystem. Waitfor aboutoneminute. thenoperateitagain
How to resetthelVtofactory settings WARNING : The reset will clear all of your
customizedsettingsincludingtheparentallock setting ·
YoucanlSettheTVtofactorysettingsby
selecting[Factorydatareset].Howtoselect [Factorydatareset).1fertotheonline
Help Guide · Toforcefactorydatareset.unplugtheAC power cord . Press and hold O
button on the TV, then plug in the AC power cord ·
Forsecuritypurposes,besuretoremoveall personalandaccountinformationbefo~
discarding,sellingorpassingyourTVto someon e elseby:
unlinkin11/unregisterin11, si11nin11outof11ndde11ctiv11tin1111llnetwork
servicesaswellasfactoryresettheTV.
The remote control does not function. · Replacethebatteries(exceptRMF-Txg2ou)
· Check if the Insulating sheet i!i removed from
the ~mote control (RMF+TXg20U only) · Charge the remote control and con f irm
the
remotecontrolisconnectedviaBluetooth· ( RMF-TX920Uonly )
The parental lock password has been forgotten. ·
Enter43S7forthePINandenterthenewPIN.
The screen becomes darker while watchinglV. · lfthe wholeimageorpartoftheimage
remainsstill,thescr12enbrightnesswillbe
graduallyl”l?ducedtopreventimageretention This is not a malfunction of the TV
You are concerned about image retention.
lfthesameimageisdisplayedrepeatedlyorfor lon11periodsoftime, ima11eretent
ionm11yoccur. To reduce ima11e re tent ion, we recommend that you turn off the
TV normally by pressin11 the power but ton on the remote control or the TV.
‘ “”· PerformPanelrefreshonlywhenimage
retentionispartkularlynoticeable.Avoid performmgPanelrefreshmorethanoncea
ye11rbecauseItmayaffecttheusablehfeof thep,!lnel · lm1111esthatlnclude
lQ<Josandbr11jhtcolors {1ncluch n11 wh1te]eas1ly cause image retention
II ;;n~ : ~: ; i ~rvi~~::::-:e:11e
T~:te; : :: : ,; ac: I refresh did not
f101sh )1sd1splayed · When 1)the TV1sturnedonoru ) the AC power
cord1sunpluggeddur1ngthePan12lrefresh thePanelref1shisnotcompleted.Please
avoid the above two conditions during the Panel1fresh
Formore information, referto th.:,HelpGuid.;i Pr12ss -{E) (l nput)onth,;
lllmotecontrolandSQlect [Help].lf [Help]doesnotexist.
s,;lect[Edit]andadd[H.;ilp] Specifications
System TV system
NTSC: National Television System Committee ATSC:8VSBTer~strial NEXTGEN TV:
ATSC 3.0 compliant (Single tuner)” QAM on cable: ANSI/SCTE 07 2000 (Does not
includeCableCARDfunctionality) Ch11 nnelcovera11e
Anal011terrestrial:2·6g/Di11italterrestrial: 2-6g·l AnalOll Cable:1 –
13S/Di11itaICable:1-13S Panel system OLEO [Or1111nic Light Emittin11 Diode )
Panel Speakeroutput·3 (W ) K-77XR80/77XRBOC:13 ~13 ·10 ·10 ·10 K-6SXR80 /
6SXR80C / SSXR80 / SSXR80C: 10·10·10·10·10 Wireless technology
ProtocollEEE802.11a/b/g/n/ac/ax Bluetooth” VersionS.3
Input/Output jacks CABLE/ANTENNA
7SohmexternalterminalforRF input S-CENTER SPEAKER IN HDMI IN1n/3/4 (H DMI IN
3eARUARC)
HDMI IN 3 and4 support120 Hz DIGITAL AUDIO OUT [OPTICAL)
Two channel linearPCM:48 kHz16 bits, Dolby Audio,DTS USB1/2 USB1 (USB 2.0, SOO
mA ), USB 2 {USB 3.2 Gen 1, 900mAJ LAN (10BASE-T/100BASE-TX) REMOTE {RS-
232C,IRIN] Powerandothers Power requirements
110V – 240VAC,S0/60Hz {U.S.A/Canada 120VAC,60Hz) Power consumption lnuse( Wl
K-77XR80/77XRBOC: sg7 K-6SXR80 / 6SXR80C:438 K-SSXRBO / SSXRBOC: 340 In
standby..·~ LessthanO.S Wwith120VACand less than O.SW with240VAC
Screensiz,;(measureddiagonally){Approx.) {cm/inches) K-77XR80 /77XR80C:194.7
/76.7(77″ class] K-6SXR80 / 6SXR80C:163.9 / 64.S (6S ” class ) K-SSXRBO/
SSXRBOC: 138.8 / S4.6 [ss· cl112;) Display resolution (horizontal x vertical )
[pixels] 3840×2160 Outputratin11 SOO ml{forUSBl),900 m,{forUSB2)
Others Operating temperature
Q 0(-40 “( /32 Of – 104 OF Remote control ch11rgin11 temperature (RMF
-Txg20Uonly)
S ‘C – 40 “C/41 “F – 104 ·F Optional accessories
Wall -MountBracket:SU-WLBSS Camera and Microphone Unit: CMU -BC1
‘1 Av11il11bleonlywhenregion/countryisset toU.S.A
‘2 2- 36 for NEXTGEN TV scanning range in U.S.A
·3 fxceptinPowerSaving Mode ‘4Specifi12dstandbypowerisre11ched11fterthe
TVfinish esnecessaryintemalprocVises ·s Standby power consumption will
increase
when your TV isconnecmd to the network
Note · Optionalaccessoriesavailabilitydependson
countries/re11ion/TVmodel/stock. · D,;signandspecificationsaresubjectto
changewithoutnotic,;i · Subscriptionsforservicesandapplications
may berequiredand11ddition11lterms, cond itionsand/orch11rgesm11yapply w hen
using Google Assistant · Power consumption will in crease when the
built·inMICis en11bledasitis11lwayslistening · Visit Sony w12bsite for more
information on product specifications
Licens ing Informat ion · Dolby, Dolby Vision , Dolby Atmos, Dolby
Audio, and the doublo.-D symbol are trade mar~ of Dolby Laboratories Licens
ing Corporation. Manufactured und12r lic12nse from Dol by Laboratories.
Confidential unpublished works. Copyright
For Your Convenience
Online Registration:
Be sure to register your TV.
U.S.A. https:// oro ductreaistration sony.co m
Canada https://www.sony.ca/ reg istration
It Dolby
VISION-ATMOS
gracenote
a nlelsen company
IMAX.
ENHANCED
dhx
SONY.:
5-047-111-12(1)
Safety and Other Information – – – – –
Read and understand the contents of this manual before operating this product.
Securite et autres informations ————1-
Veuillez lire et vous assurer de comprendre le contenu de ce manuel avant
d’utiliser ce produit.
Seguridad e informaci6n adicional _~ B
Lea y entienda el contenido de este manual antes de operar este producto..
FOR CUSTOMERS IN CANADA {INCLUDING IN THE PROVINCE OF QUEBEC)
ALL INSTRUCTIONS AND STATEMENTS WHICH ARE NECESSARY FOR CANADIAN CUSTOMERS ARE
PROVIDED IN ENGLISH AND FRENCH. OTHER INSTRUCTIONS AND STATEMENTS NOT PROVIDED
IN ENGLISH AND FRENCH ARE NOT FOR CANADIAN CUSTOMERS (INCLUDING IN THE
PROVINCE OF QUEBEC}.
POUR LES CLIENTS AU CANADA (Y COMPRIS DANS LA PROVINCE DE QUEBEC)
TOUTES LES INSTRUCTIONS ET DECLARATIONS NECESSAIRES POUR LES CLIENTS CANADIENS
SONT FOURNIES EN ANGLAIS ET EN FRAN~AIS. LES AUTRES INSTRUCTIONS ET ENONCES
NON FOURNIS EN ANGLAIS ET EN FRAN~IS NE SONT PAS DESTINES AUX CLIENTS
CANADIENS (Y COMPRIS AU QUEBEC}.
PARA CLIENTES EN CANADA (INCLUIDA EN LA PROVINCIA DE QUEBEC)
TODAS LAS INSTRUCCIONES Y DECLARACIONES QUE SON NECESARIAS PARA LOS CLIENTES
CANADIENSES SE PROPORCIONAN EN INGLES Y FRANCES. OTRAS INSTRUCCIONES Y
DECLARACIONES QUE NO SE PROPORCIONAN EN INGLES Y FRANCES NO SON PARA CLIENTES
CANADIENSES (INCLUYENDO EN LA PROVINCIA DE QUEBEC).
© 2023 Sony Corporation
About Manuals*1
Please retain the manuals for future reference.
Paper manual
Setup Guide (on top of the product)/ Reference Guide/ Safety and Other
Information (this manual).
Help Gulde (On screen Manual}
· To open it, press-) (Input) on the remote control and select [Help]. If
[Help] does not exist, select [Edit] and add [Help].
· You can refer to the Help Guide with your smartphone (visit website provided
on the front cover of Reference Guide).
Note
· Images and illustrations used in the supplied manuals are for reference and
may differ from the actual product.
· Setting menus are subject to change without notice due to software updates.
For latest information, visit Sony support website.
IMPORTANT – Read the End User Software License Agreement before using your
Sony product.1 Using your product indicates your acceptance of the End User
Software License Agreement. The software license agreement between you and
Sony is available online at Sony website (https://www.sony.net/ tv-software-
licenses/) or on your product screen. Press> (Quick Settings) on the remote
control and select [Settings]-+ [System]-+ [About]-+ [Legal information] -+
[End user license agreement].
1 If this information is described in both Reference Guide and this manual, please refer to the Reference Guide.
Notice for customers in the U.S.A.
FCC Related Information
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures: · Reorient or relocate the receiving antenna. ·
Increase the separation between the
equipment and receiver. · Connect the equipment into an outlet on a
circuit different from that to which the receiver is connected. · Consult the
dealer or an experienced radio/TV technician for help.
Pursuant to FCC regulations, you are cautioned that any changes or
modifications not expressly approved in this manual could void your authority
to operate this equipment.
Safety and Regulatory
FCC regulations restrict operation of this device to indoor use only.
WARNING
· This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Notice for customers in Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two conditions: (1) This device
may not cause interference. (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended
to be operated indoors and away from windows to provide maximum shielding.
Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
High-power radars are allocated as primary users (i.e. priority users) of the
bands 5 2505 350 MHz and 5 650-5 850 MHz and that these radars could cause
interference and/or damage to LE-LAN devices.
DISPOSAL OF RECHARGEABLE BATTERIES
You can help preserve our environment by returning your used rechargeable
batteries to the collection and recycling location nearest you.
For more information regarding recycling of rechargeable batteries, visit www.sony.com/ecotrade
Caution: Do not handle damaged or leaking rechargeable batteries.
For models using the 6 GHz band
· Devices shall not be used for control of or communications with unmanned
aircraft systems.
· The use of this equipment is restricted to the interior of buildings.
ID
For models with supplied plug adapter:
This plug adapter is not for the use in Argentina, Chile, Paraguay and
Uruguay. Please use this plug adapter in the countries where it is necessary.
Notice for customers in the U.S.A. and Canada
This equipment complies with FCC/IC radiation exposure limits set forth for an
uncontrolled environment and meets the FCC radio frequency (RF) Exposure
Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This
equipment should be installed and operated keeping the radiator at least 20 cm
or more away from person’s body (excluding extremities: hands, wrists, feet
and ankles).
This device and its antenna(s) must not be co-located or operating with any
other antenna or transmitter except Grant condition.
Sony Products can be returned for recycling to a number of locations
throughout the U.S.A. and Canada. Visit www.sony.com/ecotrade for details.
Important Safety Instructions
-
Read these instructions.
-
Keep these instructions.
-
Heed all warnings.
-
Follow all instructions.
-
Do not use this apparatus near water.
~
~
6) Clean only with dry cloth.
~t;=]
-
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
-
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
-
Protect the power cord from ~ being walked on or pinched
particularly at plugs,
convenience receptacles, and the point where they
exit from the apparatus.
~
… ·
- Only use attachments/ accessories specified by the manufacturer.
~
- Use only with the cart, stand, tripod, bracket, or
~~ ~
~ ;l
table specified by the manufacturer, or sold with the apparatus. When a cart
is used, use caution when
~ (I
moving the cart/apparatus
combination to avoid
injury from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
~
- Refer all servicing to
0
*~ qualified service personnel.
Servicing is required when
~
the apparatus has been
damaged in any way, such
as power-supply cord or
plug is damaged, liquid has .
been spilled or objects have
~ ,,
fallen into the apparatus,
the apparatus has been
exposed to rain or moisture, does not
operate normally, or has been dropped.
Please observe the Additional Safety DOs and DON’Ts to avoid electric shock, short-circuit, fire, bodily injury or property damage.
Internet security caution
It is strongly recommended for security purposes to connect your TV to the
Internet via a router/modem that includes router functionality. Direct
connection of your TV to the Internet may expose your TV to a security threat
such as extraction or tampering of content or personal information.
WARNING
To reduce the risk of fire or electric shock, do not expose this product to
rain or moisture. The product must never be exposed to dripping, splashing, or
spilling liquids of any kind.
ATTENTION
RISQUE DE CHOC ELECTRIOUE, NE PAS OUVRIR
PRECAUCION
RIESGO DE CHOQUE ELECTRICO NO ABRIR
This symbol is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
~
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing)
instructions in the literature
accompanying the product.
CAUTION
To prevent electric shock and blade exposure, do not use this AC plug with an
extension cord, receptacle or other outlet unless the blades can be fully
inserted. · Operate the TV only on 110 V – 240 V AC
(U.S.A./Canada 120 V AC). · Operate the TV only on DC 19.5 or 24 V (For
model with supplied AC adapter)1.
1 Refer to the Reference Guide to know the exact value.
Note
· This television includes a QAM demodulator which should allow you to receive
unscrambled digital cable television programming via subscription service to a
cable service provider. Availability of digital cable television programming
in your area depends on the type of programming and signal provided by your
cable service provider.
How to care for your BRAVIA TV
Safety is very important. Unplug the TV and
mllll
other connected equipment from the wall
outlet before you begin cleaning your TV.
The TV should also be placed on a stable
surface to prevent it from toppling over (refer to
Reference Guide). If you have young children or
pets at home, check regularly to ensure the TV
is securely fastened .
· Ensure your TV has adequate ventilation, refer
to the #Installing the TV against a wall or
enclosed area*1″.
· For best picture quality, do not expose the
screen to direct illumination or sunlight.
· Avoid installing the TV in a room with
reflective wall and floor materials.
· Avoid moving the TV from a cold area to a
warm area. Sudden room temperature
changes may cause moisture condensation.
This may cause the TV to show poor picture
and/or poor color. Should this occur, allow
moisture to evaporate completely before
powering the TV on.
CLEANING
a When cleaning, be sure to unplug the power
cord to avoid any chance of electric shock. · Clean the cabinet of the TV with
a
dry soft cloth.
d ·’
I
· Wipe the screen gently with a
soft cloth.
· Stubborn stains may be removed with a cloth
slightly moistened with a solution of mild
soap and warm water.
· Do not spray water or detergent directly on
the TV set. It may drip to the bottom of the
screen or exterior parts, and may cause a
malfunction.
· If using a chemically pretreated cloth, please
follow the instruction provided on the
package.
· Never use strong solvents such as a thinner,
alcohol or benzine for cleaning.
· Do not plug in the TV into the wall outlet until
the moisture from cleaning has evaporated.
· Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation.
Installing the TV against a wall or enclosed area*1
Ventilation
· Never cover the ventilation holes or insert anything into the cabinet.
· Leave space around the TV set as shown below.
Installed with stand
4inches (10 cm)
11 7/ 8 inches
………………J?.~.~m)
:4inches
: (10 cm)
~ D TI
Leave at least this much space around the set.
2 3/ 8 inches (6 cm)
Installed on the wall
11 7/ inches
….J?.~.~.~l.
4inches (10 cm)
D
4inches (10 cm)
Leave at least .,_ this much space
,__or– ! around the set.
·····ifiiictie·s
(10 cm)
13/ inches (2 cm)*2
Leave at least this much space around the set.
Never install the TV set as follows:
1~r~rt;: t,1~ Air circu;~ blocked. Air circulation is blocked. ~l
Leave at least this much space around the set.
,–·
!L Air circulation
I I I I I
t
Do not block the air circulation area.
6EN
Note
· Inadequate ventilation can lead to overheating of the TV and may cause
damage to your TV or cause a fire.
1 The ventilation condition is depending on your TV model. If this information is described in both Reference Guide and this manual, please refer to the Reference Guide.
2 13/ 32 inches (1 cm) for SU-WL8xx only. Refer Reference Guide to know whether your TV is compatible with this Wall-Mount Bracket.
Outdoor Antenna Grounding
· Do not disassemble, open, microwave, incinerate, paint or insert foreign
objects into the batteries and/or remote control.
· Do not short-circuit a battery. Do not store batteries haphazardly in a box
or drawer where they may short-circuit each other or be short-circuited by
other metal objects.
· Do not dismantle, open, or shred the batteries and/or remote control. In the
event of a cell leaking of battery, do not allow the liquid to come in contact
with the skin or eyes. If
I D contact has been made, wash the affected
area with copious amounts of water and seek medical advice.
Antenna lead-in
NEC: National Electrical Code
Antenna discharge unit (NEC Section 810-20)
Grounding conductors (NEC section 810-21)
Ground clamps
‘–P._o_wer servi.ce ground’ing electrode system (NEC Art 250 Part H)
BATTERIES AND/OR REMOTE CONTROL
· Dispose of batteries in an environmentally friendly manner. The disposal of
batteries may be subject to regulation in certain regions. For your safety, do
not attempt to open the rechargeable remote control yourself. Please consult
your local authorities for guidance.
Warning
· Batteries and/or remote control must not be exposed to excessive heat such
as sunshine, fire or the like or extremely low air pressure that can result in
an explosion or leakage of flammable liquid or gas.
Caution
Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type. · Do not subject batteries and/or remote
control to mechanical shock such as crushing, bending, puncturing or
shredding. · Avoid dropping or placing heavy object on batteries and/or remote
control. · Do not incinerate or dispose batteries and/or remote control in
fire.
Caution about handling the rechargeable remote control (Models with
rechargeable remote control only)
· Be sure to dispose the insulating sheet after removing it from the
rechargeable remote control.
· Do not use a USB adapter that exceeds the maximum output of 13 W (S V, 2.6
A).
· Never insert the USB plug when the unit or charging cable is wet.
· If the USB plug is inserted while the unit or charging cable is wet, a short
circuit may occur due to liquid (tap water, seawater, soft drink, etc.) or
foreign matter on the unit or charging cable, and cause abnormal heat
generation or malfunction.
· Use the supplied USB Type-C®cable to charge the remote control.
· Follow the proper procedure when charging the rechargeable remote control.
If the information is described in both Reference Guide and this manual,
please refer to the Reference Guide.
· Please read the Reference Guide (including charging instructions and
information on the minimum and maximum operating temperatures), supplied with
this product.
· Do not leave the rechargeable remote control on prolonged charge when not in
use.
Stability Hazard
The television set may fall, causing serious personal injury or death.
WARNING
A television set may fall, causing serious personal injury or death. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as: · ALWAYS use cabinets or stands or mounting
methods recommended by the manufacturer of the television set. · ALWAYS use
furniture that can safely support the television set. · ALWAYS ensure the
television set is not overhanging the edge of the supporting furniture. ·
ALWAYS educate children about the dangers of climbing on furniture to reach
the television set or its controls. · ALWAYS route cords and cables connected
to your television so they cannot be tripped over, pulled or grabbed. · NEVER
place a television set in an unstable location. · NEVER place the television
set on tall furniture (for example, cupboards or bookcases) without anchoring
both the furniture and the television set to a suitable support. · NEVER place
the television set on cloth or other materials that may be located between the
television set and supporting furniture. · NEVER place items that might tempt
children to climb, such as toys and remote controls, on the top of the
television or furniture on which the television is placed. If your existing
television set is being retained and relocated, the same considerations as
above should be applied.
NOTE ON AC ADAPTER (models
with supplied AC adapter only)
Warning
To reduce the risk of fire or electric shock, do not expose this apparatus to
rain or moisture. To prevent fire or shock hazard, do not place objects filled
with liquids, such as vases, on the apparatus. Do not install this equipment
in a confined space, such as a bookshelf or similar unit. · Please ensure that
the AC power outlet is
installed near the equipment and shall be easily accessible. · Be sure to use
the supplied AC adapter and AC power cord. Otherwise it may cause a
malfunction. · Connect the AC adapter to an easily accessible AC power outlet.
· Do not coil the AC power cord ~
around the AC adapter. The core ~
wire may be cut and/or it may I cause a malfunction of the TV. · Do not touch
the AC adapter with wet hands. · If you notice an abnormality in the AC
adapter, disconnect it from the AC power outlet immediately. · The set is not
disconnected from the AC source as long as it is connected to the AC power
outlet, even if the set itself has been turned off. · As the AC adapter will
become warm when it is used for a long time, it may feel hot when touching it
with your hand.
Prohibited Usage
Do not install/use the TV set in locations, environments or situations such as
those listed below, or the TV set may malfunction and cause a fire, electric
shock, damage and/or injuries.
Locations:
· Outdoors (in direct sunlight), at the seashore, on a ship or other vessel,
inside a vehicle, unstable locations, near water, rain, moisture or smoke.
Environments:
· Places that are hot, humid, or excessively dusty; where insects may enter;
where it might be exposed to mechanical vibration, near the source of naked
flame, such as lighted candle, which is placed on the TV. The TV set shall not
be exposed to dripping or splashing and no objects filled with liquids, such
as vases, shall be placed on the TV.
Situations:
· Use when your hands are wet, with the cabinet removed, or with attachments
not recommended by the manufacturer. Disconnect the TV set from AC power
outlet and antenna during lightning storms.
Additional Safety DOs and DON’Ts
MOISTURE
· Do not place liquid filled objects such as a vase or potted plant on the TV.
· Do not use a power line operated TV set near water; for example, near a bathtub, washbowl, kitchen sink, laundry tub, wet basement or near a swimming pool, etc.
· Do not install the TV in a location where sulfur is present (e.g., hot springs). This may cause a fire, electric shock or damage to your TV.
VENTILATION
The ventilation openings in the TV are
necessary to ensure reliable operation of the TV
and to protect it from overheating.
· Do not block or cover the
ventilation openings with cloth
or other materials. Install in
accordance with the
manufacturer’s instructions.
~ ~
· Never place the TV on a bed,
sofa, rug or other similar
surface where ventilation
openings may be blocked.
· Unless proper ventilation is provided, the TV
may accumulate dust and cause damage.
c · · Ne~er allow li~uid or solid . . ~.,. obJec_ts to fall into the
vent1lat1on
openings. · If any liquid or solid object falls
inside the TV, unplug the TV
- 1I
immediately and have it checked
by qualified service personnel before
operating it further.
· Never push objects of any kind into the TV
through the ventilation openings as they may
come in contact with dangerous voltage
points or short out parts that could result in a
fire or an electric shock.
Allow adequate space around the TV set to ensure proper air circulation. ·
Never place the TV in a confined
space, such as a bookcase or built-in cabinet, unless proper ventilation is
provided.
INSTALLATION
Apparatus connected to the protective earthing
of the building installation through the mains
connection or through other apparatus with a
connection to protective earthing – and to a
television distribution system using coaxial
cable, may in some circumstances create a fire
hazard. Connection to a television distribution
system therefore has to be provided through a
device providing electrical isolation below a
certain frequency range (galvanic isolator, see
EN 60728-11).
The TV set should be installed near an easily
accessible AC power outlet.
· Do not install the TV face up or down, upside
down or on its side.
co· · ·, · Do not install the TV in hot,
~
humid, excessively dusty
places or in areas with oily
-=–
smoke or steam (e.g., near a
·
stove or humidifier). Fire, electric shock, or
warping may occur.
· Do not install the TV in places subject to extreme temperature,
~
such as in direct sunlight, near a – ~
radiator or a heating vent.
The TV may overheat in such
conditions which can cause
deformation of the enclosure
and/or TV malfunction.
· Do not install the TV in a place
exposed to direct air
conditioning; moisture may
condense inside and may cause
TV malfunction.
· Do not install the TV where it may be exposed
to mechanical vibration.
· Do not install the TV where insects may enter.
· Do not install the TV so that it
protrudes into an open space.
Injury or damage may result
from a person or object
bumping into the TV.
· To prevent fire keep
flammable objects or open flame (e.g.
candles) away from the TV.
· Do not place optional equipment on top of
gQ the TV.
Prevent the TV from toppling over
Take measures to prevent the TV from toppling over and causing injury
~
or damage to the TV and property. ,
· Secure the TV to a wall and/or
stand.
· Never install the TV on unstable and/or
uneven surfaces.
9EN
· Do not allow children to climb on or play with furniture and TV sets.
· Do not install the TV on furniture that can easily be used as steps, such as
a chest of drawers.
· Care should be taken to install the TV where it cannot be pushed, pulled
over, or knocked down.
· Care should be taken to route all AC power cords and connecting cables so
that they cannot be pulled or grabbed by curious children.
Medical institutions
This product cannot be used as a medical device. It may cause a medical
equipment malfunction.
Do not install this TV in a vehicle, ship or
@a~ other vessel
· Excessive bumping motion of a
moving vehicle or continuous swaying motion on a boat may
~o
0-,
cause the TV to fall down and
_
cause injury.
· Exposing the TV to seawater
may cause a fire, electric shock
or damage to your TV.
Magnetic influence
· This product (including accessories such as covers) uses magnets. Do not
place magnetically sensitive objects (cash cards, credit cards with magnetic
coding, etc.) near this product.
· This TV contains a strong magnet in the speaker unit that generates a
magnetic field . Keep any items susceptible to magnetic fields away from the
speaker.
· Electro-magnetic radiation emitted from optional equipment installed too
close to the TV may cause picture distortion and/or noisy sound.
Do not place this product close to medical devices
This product (including accessories) has magnet(s) which may interfere with
pacemakers, programmable shunt valves for hydrocephalus treatment, or other
medical devices. Do not place this product close to persons who use such
medical devices. Consult your doctor before using this product if you use any
such medical device.
Keep out of the reach of children or the supervised individuals
This product (including accessories) has magnet(s). Swallowing magnet(s) could
cause serious harm, such as choking hazard or intestinal injuries. If magnets
(or a magnet) were swallowed, consult a doctor immediately.
i l l Wall-mount use
· Wall-mount installation requires the use of a Wall-Mount Bracket. When
installing or removing the TV and the Wall-Mount Bracket, be sure to use
qualified contractors. If not properly secured during installation or removal
from the Wall-Mount Bracket, the TV may fall and cause serious injury.
· Be sure to follow the installation guide supplied with the Wall-Mount
Bracket when installing the TV.
· Be sure to attach the brackets with the specified parts supplied with the
Wall-Mount Bracket.
· Do not hang the TV from the ceiling. It may fall and cause serious injury.
· Do not hang anything on the TV.
· Do not allow children to climb on the TV.
AC POWER CORD
· Do not touch the AC power cord and its plug with wet hands as it may cause
electric shock.
· When disconnecting the AC power cord, grasp the plug and disconnect from the
wall outlet first. Do not pull by the cord.
· Keep the power cord away from heat sources.
The TV set with a three-wire grounding type AC power cord plug must be
connected to an AC power outlet with a protective earthing connection (only
applicable for Class I product). · Do not convert or damage the AC power cord
. · Consult your electrician to have the outlet
changed to suit your TV.
1QEN
Subjecting the AC power cord to wear and/or abuse can damage the AC power cord
and your TV. · Do not place the TV where the power cord can
be easily pinched, bent, twisted, or catch your feet.
ACCESSORIES
Keep small accessories out of children’s reach. Use only the specified
accessories with this TV.
Volume Adjustment
· When using headphones, adjust the volume to avoid excessive audio levels
from causing possible hearing loss.
· Do not allow anything to rest on or roll over the cord.
· Before connecting cables, be sure to unplug the AC power cord for your
safety.
· Do not move the TV with the AC power cord (or other cables such as audio and
video) connected.
· Use only an original Sony AC power cord with your TV; no brand substitution
is allowed.
· Do not use AC power cord supplied with the TV with any other equipment.
· Never use a damaged AC power cord. A damaged AC power cord can cause a
short-circuit, which may result in a fire or electric shock.
Do not use a damaged or poorly fitting AC power outlet as your TV’s power
source. · Insert the plug fully into the outlet.
If it is loose, it may cause arcing and result in a fire. · Do not overload
the same AC power outlet.
Unplugging the AC power cord from the wall outlet will completely remove power
from the TV. · As the TV set is not disconnected from the AC
power cord when the TV set is just turned off, pull the plug from the AC power
outlet to disconnect the TV set completely.
Clean the AC power plug
Unplug the AC power plug W
and clean it occasionally to
.
avoid dust from accumulating.
While cleaning, look for signs
of damage. A damaged AC power cord should
never be used.
SCREEN (For LCD TV only):
IDII · Although the LCD screen is made with high-precision technology and has
effective pixels of 99.99 % or more, black dots or bright points of light
(red, blue, or green) may appear constantly on the LCD screen. This is a
structural property of the LCD panel and is not a malfunction. · The LCD
screen is made with high-precision
technology and to achieve a high level of performance and picture quality,
this TV’s backlight setting is set to maximize the brightness of the TV.
However, uneven brightness may be observed when the LCD TV is viewed in a dark
ambient without an input source or with a blank screen. This condition is
normal and not a malfunction of the TV. Changing the Picture mode, Backlight
setting, enabling the Light Sensor {if applicable), or turning on the Power
Management will improve this condition. · To avoid damaging the LCD panel, do
not expose the LCD screen to direct sunlight. · Do not push or scratch the LCD
screen, or place objects on top of the TV. The images may be uneven or the LCD
panel may be damaged. · If the TV is used in a cold place, the picture may
smear or become dark. This does not indicate a failure. These phenomena
improve as the temperature rises. · Ghosting may occur when still pictures are
displayed continuously. It should disappear after a few moments. · The LCD
screen and enclosure get warm when the TV is in use. This is not a
malfunction. · Avoid spraying insect repellent with volatile material on the
LCD screen. · Avoid prolonged contact with rubber or plastic material to the
LCD screen.
OLEO SCREEN (For OLEO TV only):
· Although the OLEO screen is made with high-precision technology and 99.99 %
or more of the pixels are effective, black dots may appear or bright points of
light (white, red, blue, or green) may appear constantly on the OLEO screen.
This is a structural property of the OLEO screen and is not a malfunction.
· To avoid damaging the OLEO screen, do not expose the OLEO screen to direct
sunlight.
· Do not push or scratch the OLEO screen, or place objects on top of this TV
set. The image may be uneven or the OLEO screen may be damaged.
· The screen and cabinet get warm when this TV set is in use. This is not a
malfunction.
· Avoid spraying insect repellent with volatile material on the OLEO screen.
· Avoid prolonged contact with rubber or plastic material to the OLEO screen.
· When disposing of your TV be sure to follow your local laws and regulations.
Protecting the TV Screen (For OLEO TV only)
Precautions to Protect the Screen from Damage
Image retention
OLEO TV’s are susceptible to image retention (burn-in) due to the
characteristics of the materials used. Image retention may occur if images are
displayed in the same location on the screen repeatedly or over extended
periods of time. This is not a malfunction of the TV. Avoid displaying images
that may cause image retention.
The following are examples of images that may cause image retention:
· Content with black bars either on the top and bottom and/or the left and
right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard
definition)
· Static images such as photos. · On-screen menus, program guides, channel
logos etc. · Static content from applications. · On-screen tickers, such as
those used for
news and headlines.
To reduce the risk of image retention:
· Sony recommends that you turn off the TV normally by pressing the power
button on the remote control or the TV.
· Fill the screen by changing [Wide mode] to eliminate the black bars.
·Turnoff the OSD (On Screen Display) by pressing MENU(Control menu) button and
select [Info], and turn off the menus from connected equipment.
· Avoid displaying static images with bright colors (including white) or logos
on any portion of the screen.
· Set the picture settings based on the ambient conditions. The Standard
Picture is recommended for home use and when viewing content that often
displays the station logos, etc.
The TV has following features to help reduce/ prevent image retention.
Panel refresh
A panel refresh will adjust the panel uniformity. Panel refresh can be
performed and should only be used when image retention is very noticeable.
Caution: · The Panel refresh function may affect the
panel. Do not perform Panel refresh more than once a year as it may affect the
usable life of the panel. · The effectiveness of a panel refresh may vary
depending on the image retention condition. · Panel refresh takes up to one
hour to complete.
The following also applies for some models as indicated before executing a
Panel refresh. · A white, red, green, or blue line may be
displayed on the screen during the Panel refresh, this is not a malfunction of
the TV. · Panel refresh will only work when the room temperature is between 50
°F and 104 °F (10 °C and 40 °C).
Pixel shift
Automatically moves the image on the screen to prevent image retention.
Other feature
The screen brightness is automatically reduced when displaying still images,
clocks, bright colors or logos etc.
Broken screen panel (For LCD TV only):
Do not throw anything at the LCD “””b”:’
screen and its edges as the
«- ;~
impact can cause the LCD screen
glass to crack, break or shatter.
· If damage occurs to the LCD
panel, small traces of liquid
crystal sandwiched between the glass may be
found on scattered broken glass.
· Do not touch the broken glass with bare
hands. As with any broken glass pieces, avoid
skin contact and exposure to your eyes or
mouth. Avoid direct contact with liquid or
damp surfaces of the glass as these may have
an adverse effect on some people. The
contacted area should be rinsed thoroughly
with water. If conditions persist, see your doctor.
· If the surface of the TV cracks, do not touch
the TV until you have unplugged the AC
power cord . Otherwise this may cause an
electric shock.
Broken screen panel (For OLEO TV only):
Do not throw anything at the TV “””b” set. Th~ screen glass may break <r- ;
./;, by the impact and cause serious injury. · Do not touch the broken glass
with bare hands. As with any broken glass pieces, avoid skin contact and
exposure to your eyes or mouth. · If the surface of the TV cracks, do not
touch the TV until you have unplugged the AC power cord. Otherwise this may
cause an electric shock.
· If replacement parts are required, 1;.,…,,…,’h
acquire a written certification ~ –
from the service technician
which states that adequate
–
replacement parts with the same
A
or similar characteristics as the
original parts have been used. Unauthorized
substitutions may result in a fire, an electric
shock or other hazards.
Safety check
· Upon completion of any TV
~
servicing or repair, ask the service technician to perform
. ~)·,·
routine safety checks as
specified by Sony and to certify
that the TV is safe to operate.
Have a qualified service technician dispose of
the TV if it is not safe to operate.
ID
Licensing Information
· The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress
and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
· Google TV is the name of this device’s software experience and a trademark
of Google LLC. Google, YouTube and other marks are trademarks of Google LLC.
· Netflix is a registered trademark of Nettiix, Inc. · All other trademarks
are the property of their
respective owners.
Optional Equipment
· This equipment has been tested and found to comply with the limits set out
in the EMC Standards using a connection signal cable shorter than 3 meters.
SERVICING
Do not use the TV if you
suspect the TV is damaged
or if the TV is damaged.
· Do not attempt to service
the TV yourself since
~ opening the cabinet may r t N ,’~ .
expose you to dangerous voltage levels or other
f …
” b
hazards. Refer all servicing
‘j/
to qualified service
personnel.
Hi:JffllTM
HIGH· DEFINITION MULTIMEDIA INTERFACE
Support
Assistance
Soporte
https://www.sony.com/ tvsupport
https://www.sony.ca/ https://esupport.sony.com/
support
ES/LA/
Printed in Mexico
CHILD SAFE
4-529-159-21 (1)
~
iii~-
:
PROPER TELEVISION PLACEMENT MATTERS
THE CONSUMER TECHNOLOGY INDUSTRY CARES
· Manufacturers, retailers and the rest of the consumer technology industry
are committed to making home entertainment safe and enjoyable.
· As you enjoy your television, please note that all televisions – new and
old- must be supported on proper stands or installed according to the
manufacturer’s recommendations. Televisions that are inappropriately situated
on dressers, bookcases, shelves, desks, speakers, chests, carts, etc., may
fall over, resulting in injury.
TUNE IN TO SAFETY
· ALWAYS follow the manufacturer’s recommendations for the safe installation
of your television. · ALWAYS read and follow all instructions for proper use
of your television. · NEVER allow children to climb on or play on the
television or the furniture on which the television
is placed. · NEVER place the television on furniture that can easily be used
as steps, such as a chest of drawers. · ALWAYS install the television where it
cannot be pushed, pulled over or knocked down. · ALWAYS route cords and cables
connected to the television so that they cannot be tripped over, pulled or
grabbed.
WALL OR CEILING MOUNTYOUR TELEVISION
· ALWAYS contact your retailer about professional installation if you have any
doubts about your ability to safely mount your television. · ALWAYS use a
mount that has been recommended by the television manufacturer and has a
safety certification by a Nationally Recognized Testing Laboratory (NRTL). ·
ALWAYS follow all instructions supplied by the television and mount
manufacturers. · ALWAYS make sure that the wall or ceiling where you are
mounting the television is appropriate. Some mounts are not designed to be
mounted to walls and ceilings with steel studs or cinder block construction.
If you are unsure, contact a professional installer. · Televisions can be
heavy. A minimum of two people is required for a wall or ceiling mount
installation.
MOVING AN OLDER TELEVISION TO A NEW PLACE IN YOURHOME
· Many new television buyers move their older CRT televisions into a secondary
room after the purchase of a flat-panel television. Special care should be
made in the placement of older CRT televisions.
· ALWAYS place your older CRT television on furniture that is sturdy and
appropriate for its size and weight. · NEVER place your older CRT television
on a dresser where children may be tempted to use the drawers to climb. ·
ALWAYS make sure your older CRT television does not hang over the edge of your
furniture.
CTA.tech/Consumer-Resources
CAossnoscuimateiornT,·echnology
11111111111111111111111111111 4-595-333-03
SONY@
LIMITED WARRRAANNTTY
U.S. and Canada only — One (1) year
Teelevisionn
Sony Electronicss Inc.. solely for purchasess made in the Unitedd States and
Sony of Canadaa Ltdd.. solely for purchasess madee in Canada (collectively
“Sony”) warrants this productt against defects in materiaall or workmanship
for the original owner and any subsequent end user owner(s) (“You” or
“Your'”‘)) for the time period set forth above as set forth hereinn..
Pursuanntt to this Limitteedd Warranttyy,, Sony will, at its option, (i)
repair the product using new or refurbisheedd parts or (ii) replaccee the
product with a new or recertified/refurbisheedd product of the same (or
similarr)) modeell.. For purposes of this Limitedd Warranty, “recertified” or
“refurbished” means a prrooduct or part that has been returneedd to its
original specificatioonnss..In the event of a defect, these are Yourr
exclusive remedies.. Sony does not warrant that the operation of the product
will be uninterruptedd or error-ffrreeee.. Teerm: For the time periodd set
forth above from the original date of purchase of the product when purchased
directly from Sony or Sony authorized dealer (To determine if aa dealer is in
the Sony authorized dealer networkk,, please visit US:
wwww..ssoonyy.com/retailers; Canada::
https://ddeeaalleerrllooccaattoorr..ssoonnyy..ca/locatorr;; or contact Sony
directllyy)),, Sony will,, at its option,, repair or replaccee with a new,
recertiffieedd or refurbishheedd product or partt,, any product or part
determmiinneed to be defectivve.. This LLiimmiitteed Warranty covers only the
hardware components packaged with the produucctt.. It does not cover separate
accessories, technical assistance for hardware or software usage and it does
not cover any software producttss whether or not containedd in the
produucctt,, and other includeedd content;; any such software or other
includdeedd content is provided “AS IS”” unless expressly providedd for in any
enclosed software Limiteedd WWarranty or Endd User Licensee Agreementt..
Pleaassee refer to the Endd User Licensee Agreement((ss)) included with the
product for YYour rights and obligations with respect to the software or other
included content.. If You purchased an extended service plann,, pleasee refer
to the service plan for the coverage,, duration and terms of service..
Extenndeedd service plans are not governed by this Limiteedd Warranttyy.. To
obtain warrantyy serrvvice, You must deliver the productt,, in either its
original packaging or packaging affording an equal degree of protection to a
Sony authorized servicee center together with a dated purchase receipt in
order to obtain warranty service.. Sony cannot guarantee that it will be able
to repair any product under this warranty or maakke a product exchange without
risk to or loss of software or data.. It is Yourr responsibility to remove or
backup any removable media or parts, data, software or other matteerials Youu
may have storred or preeserved on Your product. It is likely that any media or
parts, data, softwaree,, or other mateerials (like pictures,, mussiicc,,
videos, etc.) wiilll be lost or reformatted during serrvvice and Sony willll
not be responsiible for any such damage or loss. Contact the following for
specific instructionss on how to obtain warranty service for Your productt::
Forr purchases maade in the UNIITTED STAATTEESS:: Visit Sony’s Website:
www.sony.com/support
Or call the Customer Experienccee Center: 1-800-222-SONYY (7669)) To register
YYour product or for contact information to purchasee accessories or parts go
to Sony’s WWebsite Foorr purchases madee in CANAADDA:
Visit Sony’s WWebsite: www.sony.ca/support Or call the Customer Experieennccee
Center:: 1-877-89999–SSONYY (76699)) To register YYour product or for contact
informationn to purchasee accessories or parts go to Sony’s WWebsite On-site
servicee for televisions of certain dimensions may be availablee to a customer
livinngg within a 50km radius of an authorized Sony service faciliittyy,,
provided the
residenccee can be accessed by an on-road service vehiclee..
Reepair/RReeppllaacceemmeenntt WWaarranty: This Limited WWaarranty shall apply
to any repaiirr,, replacementt part or replaceemmeenntt,, recertiffiieedd or
refurbisheedd product for the remainder of the originall Limiteedd WWarranty
periodd or for ninety (90)) days,, whichever is longgeerr.. Any parts or
product replacceedd under this Limited Warranty will become the property of
Sonnyy.. Any replacement, recertified or refurbished product provided under
this Limiteedd WWarranty may, at Sony’s optionn,, vary in color and/or
cosmetic design from the original product and may not include any original
engravingg or similar customizationn//ppeerrssoonnaalliizzaattiioonn.. Sony
i~s not responsible for,, and this LLiimitedd Warranty does not coveerr,, any
damage arising from a failure to operate the producctt within its intended
usess,, or otherwisee follow the owner’s manuaall and safety instructions
relatiinnggto the product’s usee and installatiioonn.. Sonyy is not
responsiblee for any labor or parttss costs you incur relattiinngg to repairs
or servicess from providers/servicers other than from a Sony authorized
service centeerr..This Limiteedd Warrantyy only covers productt issuess caused
by defects in materiall or workmanship during ordinary consumer use. This
Limited Warranty does not cover products purchased from sources other than
Sony or aa Sony authorized dealer (includingg non-authoriizzed online
auctionss)),, or issues due to: (i) outdoor exposure and other acts of
nature;; (ii)) power surges; (iii) accidental damage;; (iv) abuse; (v)
limitations of technolooggyy;; (vi)) cosmetic damage; (vii)) contact with
liquid, heatt,, humidity or perspirationn, sand, smokke,, or foreign
materiallss;; (viii) damage, malfunctiioonn and/or failure to product
resultinngg from use of parts or supplies not sold or authorized by Sonyy;;
(ix) damage, malfunction and/or failure to product resulting from servicing
not authorized or performedd by Sony or a Sony authorized service center; (x)
computer or internet viruses, bugss,, worms, or Trojann Horsess; (xi)
malfunctions due to peripherals/accesssooriess;; (xii) modifications of or to
any part of the product,, includinng “rooting” or other modifications to
control the behavior of the product or any factory installed operatingg
systemm;; (xiii) consumable parts such as batteriess;; or (xiv)) any productt
where the factory–applied seriall number has been altered or removed fromm the
producctt.. Furtheerr,, to the extent this producctt incorporates use of a
displaayy, pleasee note that a display containss hundreds of thousands of
individual pixelss,, and displayys typically contain a small number of
pixellss that do not function propeerrlyly.. This Limited WWarranty does not
cover up to .011% pixell outages (small dot picture elements that are dark or
incorrectly illuminatedd)).. This Limited Warranty does not cover Sony
productss sold “AS IS”” or “WITH ALL FAULTS” or consumables (such as fuses or
disposable batterieess)).. Sony will not replacee missinngg components fromm
any package purchasedd “Openn Boxx”” or “AS IS””..TThhis Limiteedd WWarranty
is vvalidd only in the United Statess and Canada (as applicabllee))..
LIIMMIITATTIION ONN DAMMAAGGEESS:: SONY SHALL NOT BEE LIABLEE FORR ANYY
INCIDENNTTAAL OR CONSEQUENTIAL DAMAGESS FORR BREACCHH OF ANYY EXPREESSSS OR
IMPLIEDD WWARRANTYY OR CONDITION ONN THIS PROODDUUCCTT.. NOR SHALL RECOVERYY
OF ANYY KINDD AGAINST SONYY BEE GREATER THAN THE ORIGINAL PURCHASSEE PRICEE OF
THE PRODUCT FROM SONY OR AN AUTHORIZEDD SONY DEALER.. DUURRAATTIIONN OFF
IIMPLIIED WAARRRANTTIES ORR CONDIITTIIONSS:: EXCEPTT TO TTHHE EXTENT
PROHIBBIITTEDD BY APPLICABLE LAAWW,, ANYY IMPLLIIEEDD WWARRANTYY OF
MERCHANTIBILLIITTYY OR FITNESSS FORR A PARTICULAARR PURPOSE ON THIS PRODUCTT
ISS LIMITEDD INN DURATIOONN TO TTHE DURATTIONN OF THIS LIMITEEDD WARRANTTYY.
Some jurisdictions do not allow the exclusion or limitatioonn of incidentall
or consequentiall damagess,, or allow limitations on how lonngg an implied
warranty lasttss,, so the above limitations or exclusions may not apply to
You.. This Limited WWarranty gives You specific legal rights and You may have
other rights which vary from jurisdictioonn to jurisdiction.. For purchases
made in the U.S..:: RReeaadd the followiingg Diissppuuttee
Resolution/Arbitration provision carefuullllyy. It details Your rights and
instructions should a dispute relateed to the product arisee. What Happppeenss
IIf We Havvee AA Diispputtee:: Should a dispute or claim arise relateedd to
the prodduucctt,, Your purchase and/or use of the produucctt,, the terms of
this Limited Warrantyy,, or any service provided under the terms of this
Limiteedd Warranty (including any repair or replacemeenntt)) (“Disputee””)),
You and Sony agree that the Diispputtee shall be resolved exclusivelyy
throughh binding arbitration. YOUU UNDEERRSSTTAANDD AND ACKNOWLEDGE TTHATT BY
AAGREEEINGG TTO AARBITRATTIION, YOU AARE GIVIING UP THE RIGHHTT TO LIITTIGGATE
(ORR PARTICCIIPPATE IN AS AA PARTY ORR CLASSS MEMBBERR)) IN ANY DIISSPPUTTEES
IN COURRTT.. Youu also agree that AANYY DISPPUUTTEE RESOLUTION PROCEEDIINGG
WIILL ONNLLY CONSIIDDEERR YOURR INDDIVIDUAL CLAAIMS, AND BOTH PARTTIEES
AAGREEEE NOOTTTO HAVVEE AANYY DIISPPUUTTEE HEARD AS AA CLASS AACTION,
REEPRREESSEENNTTATIVE ACTION, CONSSOOLLIIDDAATTEEDD ACTION,, ORR PRRIIVVAATTE
ATTTTOORRNEEY GENERAL ACTION. Despitee the above,, You have the right to
litigate any Dispute on an individual basis in small claims court or other
similar court of limitedd jurisdiction, to the extent the amount at issue does
not exceed $15,000, and as long as such court has proper jurisdiction and all
other requirementss (includiinngg the amount in controverrssyy) are
satisfiedd.. AArbitratiion IInnstructions. To beginn Arbitratiioonn, either
You or Sony must make aa written demand to the other for arbitrationn.. The
Arbitration will take place beforee a single arbitratoorr.. The arbitrationn
will bee administereedd in keepiinngg with the Expediteedd Proceduurreess of
the Commercial Arbitratiioonn Ruleess and the Supplementaarryy Proceediinnggss
for Consumer-Related disputes (“Rules”) of the American Arbitration
Associatioonn (“AAA””)),, when applicable and in effect when the claimm is
filed.. You may get a copy of AAA’s Ruless by contactingg AAA at
800-778-7879 or visiting www.adr.org..
The filing fees to begin and carry out arbitrationn will be shared betweenn
You and Sonyy,, but inn no event shall YYour fees ever exceed the amount
allowable by the special ruless for Consumers Disputess provided for by AAA,,
at which point Sony will cover all additional administrative fees and
expensess.. This does not prohibit the Arbitrator from giving the winning
party their fees and expenses of the arbitration when appropriate pursuant to
the Ruleess.. Unless You and Sony agree differenttllyy,, the arbitration will
take placee in the county and state where You live,, and applicable federal or
state law shall govern the substance of any Disputee during the arbitration.
Howeevveerr,, the Federall Arbitration Act,, 99 U.S.CC.. § 1,, et seq.,, will
govern the arbitration itself and not any state law on arbitration. The
Arbitratorr”s decision will be bindinngg and final,, except for a limited
rightt of appeal under the Federal Arbitration Act.. Opt–Ouutt Instructions..
IIF YOUU DO NOTTWISH TTO BE BBOUND BBYY TTHE BBINDINGG AARBBITRAATION
PROVISIIONN,, TTHEEN: (1) YYou must notify Sony in writing within 30 days of
the date that YYou purchasedd the producctt;; (2) YYour written notification
must be mailedd to Sony Electronniiccss Inc.., 16535 Via Esprillloo,, MZ
1105,, San Diego CA 921277,, Attn: Legaall Departmeenntt;; ANDD (3) YYour
written notification must include (a)) YYour NAMEE,, (b) Your AADDRESSSS,, (c)
the DATE YYou purchased the producctt,, and (d) a clear statement that “YOU DO
NOT WISH TO RESOOLLVVEE DISPUTES WITH ANY SONYY ELECCTTRONIICCSS ENTITTYY
THROUGH ARBITRAATTIOON AND/OR BEE BOUND BY THE CLASS ACTION WAIVER..”” Optingg
out of this dispute resolutionn procedure will not affect the coverage of the
Limited WWarranty in any wayy,, and You willl continue to enjoy the benefittss
of the Limited Warrannttyy.
Printteedd in USA
SONY@
GARAANTIE LIMITEE
E.-U. et Canada uniquement — Un (1) an
Sony Electronics Incc.. exclusivement pour les achats effectues aux Etats-Unis et Sony du Canada Lteee.. exclusivement pour less achats effectues au Canaaddaa (collectivemmeennt «« Sony ») garantit
ce produit dessus et
contrre les defauts de comme indique dans
lemsaptererisaeuunxxteeosus..dCeofnafborricmaetimonennpttoiaJu. rceletteprGoparriaentatiierelidm’oitreigee,i,nSeoentyy,toaiJu. ssolnesgrper,o(pi)rireetapiarereesrraautlielispartoeduursit
finaux suivants en utilisant des
((«« Vous »» ou «« Vos ») pendant la periodee definie ci- piecess neuves ou remisess en etat ou (ii)) remplacera
le produit par un produit neutf ou recertifie/remis en etat! du meme modele (ou similaire).. Aux fins de la presente Garantie limiteee,, les termes «« recertifie »» ou «« remis en etat » designent un produit
ou une piece qui aa retrouve ses specifications d’origine. En cas de defaut,, ce sont Vos recours exclusifs. Sony ne garantirt pass le fonctionnement ininterromppuu ou sans erreur du produit..
Modalite :: Pendant la periode definie ci-dessus iai compter de la date d’aacc,,hat du produit directement chez Sony ou un vendeur autorise Sony (pour determiner si un vendeur failt
partie du reseaauu de directement), Sony,,
iaJv. esnodnegurres,
autorises reparera
de ou
Sony, veuillez visiter, pour les E.-U. :: www.sony..ccoomm//retailers;; pour remplacera par un produit ou une piece recertiffiiee((ee)) ou remis(e) en
le Canada :: https://dealerlocatoorr..ssoonnyy.ca/locator; eta! tout produit ou piece defaillant(e).
ou
contactez
Sony
Cette garantie limitee couvre uniquement les composants materiels emballes avec le produit.. Elle ne couvree pas les accessoires separes,, !’assistance technique pour l’utilisaattjjon du
materiel ou du sauf indicationn
logiciel et eelle ne couvree contraire conformement
iapialas
lGesarparnotdieuiltismliotegeicdieulslocgoinctieenl juosinotuounoiainladaLnicselnecpeerodd’uutiitlt,i,seattitoonutdaeult’rueetilciisoantteeunrufininacl.lutV;Veteouuuiltlelozgvicoiuesl
ou autree reporter
caiJo. nlaateLnniucueinncceludtt ‘eustitlifsoautiroonnini ««deENNl’uLti:ElEisTaAtTeu»»r
final incluse avec le produit pour connnaa11tre vos droits et obligations en ce qui concerne le logiiciel ou tout autre contenu inclut.. Si vous avez achete un plan de services etenduu,, veuillez vous
reporter au plan de services pour connaitre l’etendue de la couverture,, la duree et les conditions d’utilisation. Les plans de services etendus ne son!t pas regis par cette Garantie limitee.
PPour obtenir un service de garantie, vous devez livrer le produit, dans son
emballage d’origine ou un emballage offrant un niveau de protection
equivalenntt,, aiJ. un centre de service
autorise Sony accompagne du reeci;:u d’achat date afin d’acceder au service de
garantie.. Sony n’est pas en mesuree de garantir la reparation d’un produit au
titre de ladite garantie ou l’echange d’un produit sans risqque d’altlerer le
logiciel ou de perdre des donnees. II reliewvee de votre responsabillilte de
retirer ou sauvegarder tout media ou toute piece amovible, toutes donnees,
tout logiciel ou autre materiel stocke ou conserve sur votre produit.. II est
probable que tout media ou toute piece, toutes donnees, tout logiciel ou autre
materiell (commme des images, de la musique, des videos, etc..) soil perduu ou
reformate pendant le service et Sony ne pourra etre tenu pour responsable
dudit dommage ou de ladite perte. Contactez les services suivantss pour des
instructions specifiques sur la facG;:oon d’obtenir un service de garantie
pour votre produit ::
Pour les achats effectues aux ETATTSS-UNIS :: Visitez le site Web Sony ::
www.sony.com/supporrt
Ou appelez le centre d’experience client :: 1-800-222-SONY (7669)) Pour
enregistrer votre produit ou obtenir des coordonnees pour acheter des
accessoires ou des piecess,, rendezz-vous sur le site Web Sony
PPour les achats effectues au CANADA ::
VVisitez le site Web Sony :: www.sony.ca/support
Ou appelez le centre d’experience clienntt:: 1-877-899-SONY (76699))
Un
service
sur
Pour enregistrer votre place pour les televiseurs
produit ou de certaain
obtenir des coordonnees pour acheter des accessoires ou des piecess,, rendez- vous sur le site Web Sony
es
dimensions que le lieu
deestrdesisidpeonncibeelespooiluarclceesscsliibelnetsaa vuivnavnethdicaunlse
un de
rayon de service..
50
km
d’un
local
de
service
Sony
autorriissee,,
aa condition
Garantie de reparation/remplaacceemmeenntt :: Cetllte Garantiiee limitee
s’applique aatoute reparatiioonn,, piece de rechange ou tout produit de
remplaceemmeenntt, recertiffiiee ou remis en etat
pendant la periode restantee de la Garantie limitee d’origine ou pour une
periode de quatre-vingt-dix (90)) jours,, la plus longuee date etant celle
retennuuee.. Toute piece ou tout produit remplace(ee)) au titre de ladite
Garantie limitee sera la propriete de Sonnyy.. Tout produit de remplacement,
recertifie ou remiss en eta!t fourni au titre de ladite Garantie limitee
peutt,, au gre de Sonyy,, etre de couleur et/ou dd’aspect different par
rapportt au produit dd’originnee et peut ne pas innclure de gravuree d’origine
ou une personnalisaattiioonn similairee..
dSn’ooonne- yuyrvner’esepsoetucpttiaaJ.dslu’arecmhsapanotundeselapdbiulleecpdereos,pperaiteyltaeadsirieteseeueiGttedaiearJa.suncntioeenlrsiemigpitnaeereastiniodoenencosoeuucvdureeristepsaesser,v, itrcoaeupstpdooorftftmeaanrnmttstaiapiga!e’ur tsuiluinsravceteionnnutreseutaiaatuet!!r’iaieJn. suqtnuaeellauctietoiluninsxaddtuiouonmpnrdeoudnutpiaitrt.u.oStdoourinitsyensenepreapsropSuerocrnantayay.enn.tLttraepdatiestensuGeesarrueatsniliptsioeantlisiomanbistleleeperdecevosuueevfrsrsae,,isouunlieiaqsuutaieriemlameemennnttatliennles-
dommages causes au produit par des defauts de materiaux ou de fabrication pendant son utilisation normale par le client.. Ladite Garantie limitee ne couvre pas les produits achetes aupres
de sources autres que Sony ou un vendeur autorise Sony (y compris les ventes aux encheres en ligne non autorisees),, ou les dommages causes par:: (i) une exposition exterieure et d’autres
actes de la nature; (ii) ou la sueur, le sable, ou ffournitures n’etant
les surtensions; (iii)) un dommage accidentel; (iv)) un abus;: (v) les limites de la technologie; (vi) un dommage cosmetique;; (vii) le la fumee ou des materiaux etrangers; (viii)) les dommages,, defaillances et/ou tout fonctionnement incorrect du produit suite pas vendues ou autorisees par Sonyy;; (ix) les dommages,, defaillances et/ou tout ffonctionnementt incorrecctt du produitt ssuite
caaaiioudnnetaesctsreeapvrvaeirccaetuisonnnnlioqenuffideoecff,teulreatsechoaauvleeacuurrd,t,oel’rhsisupemsiseidcpietaesr
a a tSiaJo. oudnteyssyopsueteruimpnheceedrni’qeturxeepslao/uaittacrectieoqnsuseioniscreteeasusl;l;xse(xdai0Qi)lmm’uleessinnmteao;u(dxtioifiiirc))isaleetiospnncassoranSpsoopnmoyr;;mte(xae))bslleeaassuvcniroeumspmiienecfoelremdsuabtpiaqrtoutederusieitots,,u;inoccuilrluc(auxnilvat))nl’tteosnuurtarpcIrninoteedrmunniteeetndt,,otlenosut! lbetoonugtuuemeasseu,,rtolreesdmeveosrdesrifioiecuaatleipoospnnlciqvhuieseavanaut xlai’iudcseoinnTetrro6aoiIleee;rte(xleia)cltleoesmredpyoosurftoerenmtcierteienotnddnuuepmproreodndutusiitti..tdEouuns
outre, dans la mesure ou ledit un petit nombre de pixels qui
produit requiertt!!”utilisationn d’un ecran, veuillez noter ne fonctionnent pas correctement. Ladite Garantie
qlimu’iuteneecnreancocuovnretiepnat sdelesscednetfaauintessddeepmixiellilesrasasdheauptiexeulrsdined0iv,0i0d11uee%%lss,,(peet tleitsss
ecrans contiennent generalement elements d’image sous forme de
points sombres ou mal eclaires).
Ladite Garantie limitee ne couvre pas les produits Sony vendus «« ENN
lL.’.:ETAT »» ou «« AVEC D~FFAUTSS »» ou les consommables (commee les fusibles
ou l~s piles jetableess)).. Sony ne remplaccerraa pas les composants manquants
d’un emballage achete comme «” Bol1te ouverte »» ou”« ENNLE:ETATT »”.· Laditee
Garantie limitee est valide uniquement aux Etats-Uniss et au Canada (seloonn
le cas)..
:TflbfEJJNiMGi1N1itg1MNluTETcfCt,1EcJT6ist:ggB1f.iiiseF!f8E ioNNiEiGltiui1i
LIMITATIONS DES DOMMAGES-1INTERETS : SONY NE PEUT PAS ETRE TENU RESPONSABLE
DES DOMMAGES ACCESSOIRES O0U CONSECUTIFS RESULTANT DE
L:INEXECUTION D’UNE GARANTIE EXPRESSE OU IMPLI CITE OU D’UNE CONDITION SUR CE
PRODUIT. TOUT RECOUVREMENT DE SONY NE POURRA PAS EXCEDER LE PRIX D’ACHATT
D’ORIGINE DU PRODUIT VEN DU PAR SONY OU UN VVEENDEUR SONYY AUTORISE,.
DIMUPRLEICEITDEEEDSEGVVAAALREAUNRTIMESAROCUHADNEDDSEECOOUNDD’AITDDIOAAPNPTSTATIMIOPPNNLIlAACIUTTNEESSUS::ASGAEUFFPADRATTNIICSULLIAAERMESUSRURCEE
OU CELA PRODUIT
EST EST
LIINMTITEERl3EEDDAIAT.TLPAADRULRAE. ELODIIEELNADVVIIIGTGEUEGUARR,ATNOTIUETLEIMGITAElR3EEA..NTIEE
dlCe’aseurltitamreinisteasdtiorjounirstsidoiqcuutiioevnxacsrluiensn’aiotunndtsos ’urcnisie- eednjeutsripsduaiccssttiio!po’enenxuaacvlueusnnitoennaeuopturaesl.asl’iampitpaltiqiounerdeaasvoduosm. mLaagdeitsee
accessoires ou consecultiffss,, Garantie limitee vos octroie
ou autorisent les limitations de duree d’une des droits specifiques reconnuuss par la loi et
garantie implicite, ainsi vous pouvez beneficier
PPour les achats effectues aux Etats–UUnnis :: Lisez attentivement la clause
de resolutionl/d’arbitrage des litiges suivante. Vos droits et les etapes aii
suivre en cas de
litige lie au produit yy sont detailles.
Que se passe-t–iill en cas de litiige :: En cas de litige ou de reclamation lie(e) au produit, iai votre achat et/ou iaJ. !!’utilisation du produit,, aux clauses de ladite Garantie limitee,, ou iai un
esexcrvluicseivfoeumrneinct oaanf!torarmveermms eunnt
aux conditions de ladite Garantie limitee (incluantt une reparatiioonn ou un remplacemmeenntt)) («« Litiggee »»), vous arbitrage executoire. VOUS COMPRENEZ ET RECONNAISSEZ QU’ENN ACC!:PTANT,L1.:’ARBITRAGE
et Sony acceptez que le litiige soil resolluu VVOUS AVEZ LE DROIT D’INNTENTERR UNE
ACTIONN EN JUSTICE POUR (OUU DE Pt~RRTTICCIIPPER El;NN TANT QUE PARTIE_,OU MEMBRE DU.. RECOURSS A) LA RESOLUTIOONN DESS LITIGES DEVANT UN TRIBUNAL. Vous
acceptez egalement que TOUTE PROCEDURE DE REGLEMENNT DES DIFFERENDSS CONSIDERERA UNIQUEMENT VOS REVENDICCATION!~;j l~DDIVIVIIDDUUEELLLLEESS,, ET LES DEUX
PARTIES ACCEPTENT QUU’UN LITIGE dessus, vous avez le droit d’intenter une
NE SOIT action en
jPuAsSticeENdTeEmNaDnUUierCeOinMdMiviEduUeNlleRdEevCaOnUt lRaSCoCuOr LdLeEs CpTetIiFtesOUcreUaNncReEsCoOu UunReSCDoUurPPsRimOilCaiUreRaaEUUlaRRcoGmEpNeEteRnAceL.limMitaelege,r,edalenssinladimcaetsiounres
cCi·ou
le montant en question n’excede pas 15 000 $, et aussi longtemps que la dite Cour soitl competente et que toutes les autres exigences (incluant le montant en litige) soient satisfaites..
a Consignes d’arbitrage. Pour commencer !’arbitrage, vous ou Sony devez faire une demande d’arbitrage ecrite al’autre partiee.. !l…’.’a.arbrbititrraage aura lieu devant un seul arbitre.
!.:.a’.arbrbititrraage sera gere en suivant les Procedures accelerees des Regleess d’arbitraage commercial et les Procedures additionnelles (les «« ReggIless »”) de !’associatioon americaine
dd’arbitraaggee ((«« AAAAA»»)) pour les differends de consommateurr,, si elles sont applicables et en vigueur au moment ou la reclamation est traitee. VVous pouvez demander une copie
des Regleess de l’AAA en contactant l’AAA au (8000)) 778-7879 ou en visitant le site Web www.adr.orgg. Les droits de depot pour commencer et mener !’arbitraaggee seront partages
entre vous et couvrira tous
Sony, mais vos frais ne devront en aucun cas exceder les frais administratifss et depenses additionnels. Ce
le montant permiis par les paragraphe n’interdit pas
aarelg”aleerbssitsrepedceifiqreusetsitudeer
ila’iAlAa Apaprotiuer
les Differends de consommateur,, apres ayant obtenu gain de cause les,.frais et
quoi Sony depenses
qu’elle aa engagees da[Js !”arbitrage lorsque les Regles le permettenntt.. Saul si Sony et vous en conveniezz autrementt,, !’arbitrage aura lieu dans le pays et l’Etat ou vous vivez,,
a et la loi federale 9u d’Etat applicabllee regira le fond du differend
pendant !’arbitraage. Cependant, la Loii sur !’arbitrage federal 99 U.S,.C..
§§ 1, et seq., regiraa !’arbitrage et non une
quelconque loi d’Etat sur !’arbitrage,. La decision de l’arbitre sera
obligatoire et definitive, sauf dans le cadre d’un droit d’appel limite
conformement a la Loii sur !’arbitragee..
eSCcaornnitsDdigaienngseosleCdsA’e39x02c1jlou2us77ri,s,oaanaa.l!’caSottmIeVVnpOttieoUrnSddeNee:El:aSSdeOartvUeicHdeA’ajIucuTrhrEiidadZitiqqduPueA;SpErEoTdT(uR3it)E);~(Co2O)treVVNooTntroRetAifniIcNoatTtiifoicPnaAteiRocnrLitAee,cdCriotLeitAdiUnocSiltuEereDtre'(Aae)RnvBvooItTryeReeANGOpaEMMr Oc(QoB))uLrvIroGietrAreTaiJA.OSDIRoRnEEy,SAESLlEeOc,tR(rcoS)n)ni:lca(ss1Q)IAnVVTco..E,u, s1d6’daa5ec3vh5eaztVdeiaun
informer Sony par Esprillo, MZ 1105,, produiitt,, et (d)) une
vou <gjeclaration Cclaire stipulant que “« VOUS NE SQUHAITEZ PAS RESSOOUUDDRREE; LES DIFFFERENDS AVEC UNE ENTITE SONY ELECTTRROONNICS AA TRAVERS L:AARBITRAGE ET/OUU
s ETRE CONTRAINT PARR LA
a Decider de ne pas adherer
aREceNtOteNpCrIoIAAcTTeIdIOOuNNreAAdIeNIrTeIIsEoRlutOiiooUnn
PPAARRTICIPER AA UNN RECOURRSS COLLECTIF »».. des differends n’affecteraa en aucun cas la couverture
de
la
Garantie
limitee
et
vous
continuerez
iai beneficier
des
avantaggeess dee llaa garaannttie liimmiitteeee..
C-22666622–881199–22
II ,COMO HACER EFECTIVA LA GARANTiA?
Para recibir el servicio de garantfa, el consumidor podra llevar el producto
al lugar de compra, o a cualquiera de las Centros de Servicio Autorizado par
Sony o Centros de Acopio Autorizados par Sony, cuyo listado se puede obtener
contactando la lfnea de servicio al cliente de Sony de su respectivo pafs
indicada al final de esta p6Iiza o bien en la pagina web de Sony,
seleccionando la opci6n “Soporte” y posteriormente “Reparaci6n”. Para el caso
de Mexico solo existen Centros de Servicio Autorizados. Los gastos de
transportaci6n dentro de la Red de Centros de Servicio Autorizados seran
cubiertos par Sony, consulte las aclaraciones del pafs que corresponda.
Aclaraci6n para Mexico:
Antes de solicitar servicio en garantfa, par favor asegurese de que:
a) Su equipo no funciona yel mismo se encuentra conectado al tomacorriente o
que la baterfa se encuentra debidamente cargada.
b) El equipo presenta fallas de funcionamiento de hardware/software.
c) Ha lefdo el manual de usuario de su equipo.
d)Ya solicit6 soporte al Call Center de Sony de acuerdo con las numeros
listados en la tabla que se incluye mas adelante.
La vigencia de la presente p6Iiza de garantfa empieza apartir de la fecha de
entrega del producto al consumidorfinal. Para hacer efectiva esta garantfa, no
deberan exigirse mayores requisitos que la presentaci6n del producto y la
p6Iiza correspondiente (o la factura o recibo o comprobante), debidamente
sellado par el establecimiento que lo vendi6. Datos del lmportador y lugar
donde puede hacer efectiva la garantfa en centros de servicio, adquirir
perifericos, accesorios, partes, consumibles y componentes: SONY DE MEXICO,
S.A. DE C.V. Avenida La Fe Num. 50, Colonia Lomas de Santa Fe, C.P. 01210,
Ciudad de Mexico, Mexico. Telefono: (55) 3067-1000 y GYLTRONICS S.A. de C.V.,
Av. Cuauhtemoc No. 587, Col. Narvarte Poniente, C.P.03020, Alcaldfa Benito
Juarez, Ciudad de Mexico, Mexico.
Los gastos de transportaci6n del producto que deriven de su cumplimiento
dentro de su red de servicio seran cubiertos par Sony.
Aclaraci6n para Colombia:
Cada servicio de reparaci6n debe solicitarse a nuestra lfnea de servicio al
cliente de Sony para Colombia indicada al final de esta p6Iiza, allf le sera
asignado un numero de servicio (ticket) con el cual podra realizar seguimiento
al proceso de servicio atraves de esta lfnea.
Es importante que el producto este protegido durante el proceso de garantfa,
par lo cual le sugerimos en lo posible entregarlo en su empaque original y con
la protecci6n interna, para evitar daiios del mismo. Sony no se hace
responsable par las daiios que se causen par falta de cuidado durante el
transporte.
Sony validara la vigencia de la garantfa a partir de la verificaci6n de la
fecha efectiva de compra. Para estos efectos, es recomendable (mas no
obligatorio) contar con una copia de la factura.
Aclaraci6n para Costa Rica, Republica Dominicana, Ecuador, El Salvador,
Guatemala, Honduras, Nicaragua, Panama, Venezuela, Peru y Chile:
La presente garantfa, solo tendra validez cuando el usuario se presente con el
producto defectuoso, acompaiiando la factura original, el ticket electr6nico o
boleta de venta en la que se especifique la fecha de venta, modelo y serie del
producto adquirido.
Aclaraci6n para Argentina
Es requisito indispensable para gozar de la presente garantfa presentar el
original de la factura comercial emitida en forma correspondiente a
la venta del producto par parte del distribuidor autorizado de Sony, asf coma la presentaci6n del original del presente Certificado de Garantfa sellado yfirmado par el distribuidor, donde conste claramente el tipo de producto, modelo, numero de serie y fecha de compra. Ni en la factura de compra comercial ni el Certificado de Garantfa deberan observarse raspaduras, enmiendas, tachaduras, adulteraciones o interlineados de cualquier tipo(especialmente en el recuadro adhesivo que figura al pie del mismo).Son tambien requisitos indispensables para la validez de la presente garantfa que la marca y modelo del producto aparezca claramente individualizados en el mismo sin alteraciones de ningun tipo y que las reparaciones se soliciten exclusivamente aalgunos de las Servicios Tecnicos Oficiales de Sony que figuran en el listado que se adjunta o puede consultarse en el siguiente link: https ://www.sony.com .ar/corporate/AR/ servicioysoporte/servicio.html
Numeros de telefono de servicio al cliente y sitios Web
Pafs
Numero de telefono de Servicio al cliente SitioWeb
Chile Colombia
800-004-310; 12) 2988 4920
Bogota:(601) 786 8929 Lfnea Gratuita Nacional: 01800-518-9714
www.sony.cl
www.sony.com.co www.store.sony.com.co
Costa Rica
0-800-012-2174
www.sony.co.cr
Rep. Dominicana 1800148 5510
www.sony.com.do
Ecuador
1-800-00-1227
www.sony.com.ec
El Salvador 2136 8222
www.sony.com.sv
Guatemala 2233 7182
www.sony.com.gt
Honduras
800-2791-6016
www.sony.com.hn
Mexico
800-759-7669; 55 5002-9819
www.sony.com.mx
Nicaragua
2244 2996; 001-800-220-2554 (Lfnea fija) www.sony.com.ni
Panama
836-5130; 011 00 800 203 7104 (Linea fiia C&Wl www.sonv.com.pa
Peru
(1) 700 7969
www.sony.com.pe
Venezuela
212 335 7660 0800 10046 48
www.sony-latin.com/ corporate/SOlA/ home.html
Argentina
www.sony.com.ar
MARCA:
SONY
—
MODELO:
SERIE:
MOD : X
0L
Ser. No. 3 9
NOMBRE DEL CLIENTE:
FECHA DE ENTREGA: (solo para Mexico)
–
111111111111111IIIIIll Ill Ill
5-020-128-03
SONY
POLIZA DE GARANTiA
a CI.AUSULAS YTERMINO DE LA GARANTiA
Sony garantiza, al comprador final, el hardware y el software original de
fabrica contenido en este producto, en todas sus piezas y componentes del
producto incluyendo mano de obra, contra cualquier defecto de fabricaci6n y
funcionamiento a partir de la fecha de la entrega del producto. El perfodo y
condiciones de esta garantfa se rigen par el Pafs en donde Usted ha adquirido
su producto. Sfrvase referirse al Cuadro de Duraci6n de la Garantfa descrito a
continuaci6n para conocer el plaza correspondiente asu tipo de producto.
-~
(!1
E
‘.”.’,
“‘C:
0 ~
~
0
‘6 ~
0
‘:6::, <C
0CL> “O
5
@
“O
0
~
‘:6::,
(!1
-~ <C
~
.__.,
-~
CL>
~
C: CL> C:
.o,,.cl!o:
.l!o
V, C:
-.:,CL>
rg~ ~E -~§
CL>u
.g ~-i ~
c ~ .Vg’l.fQ;:J:::,
o-o
~
~ –
v,”O
c::C: CL>C:
~
l?l-~~ ~ ~ ~ -g’~
£CL>
ECUADOR 132mm180 12m 12m 12m 12m 12m Vernota 3 30d 30d
EL SALVADOR 132mm180 12m 12m 12m 12m 12m Vernota3 30d 30d
GUATEMALA 132mm180 12m 12m 12m 12m 12m Vernota 3 30d 30d
HONDURAS 132mm180 12m 12m 12m 12m 12m Vernota3 3m 3m
NICARAGUA 132mm180 12m 12m 12m 12m 12m Vernota3 30d 30d PANAMA 132mm180 12m 12m 12m 12m 24m Vernota3 30d 30d DOMINICANA 132mm180 12m 12m 12m 12m 12m Vernota3 90d 12m
VENEZUELA 132m~0 12m 12m 12m 12m 12m Vernota3 30d 30d COLOMBIA 132mm180 12m 12m 12m 12m 12m 3m 3m 3m
PERU
12m
12m 12m
12m
12m
24m
Fuerade cobertura
3m
3m
CHILE
6m1 6m1·6m1 6m1·6m1 6m1·6m1 6m1·6m1 6m1·6m1 Vernota 36m1,1 6m1
MEXICO 12m 12m 12m 12m 12m 12m ARGENTINA 162mm45 12m 12m 162mm67 12m 12m
12m 90d 90d 6m 6m 6m7
d=Dfas m=Meses 1Perfodo de Garantfa Legal en Chile. Una vez finalizada la
garantfa legal de 6 meses, se inicia el perfodo de garantfa voluntaria, ambas
han sido incluidas en el Cuadro de Duraci6n de la Garantfa. 2Perfodo de
Garantfa Voluntaria en Chile. 3Accesorios que vienen originalmente con el
producto tienen el mismo perfodo de garantfa que el producto. 4Auriculares,
Radios, MP3. 5Parlantes inalambricos y minicomponentes. 6Estereos y Potencias.
7Parlantes y Subwoofers. BAuriculares sin Numero de Serie. 91ncluye
auriculares. l0Audio personal.
En caso de defectos en los materiales y/o de fabricaci6n del producto, Sony
procedera a la reparaci6n o en su defecto al reemplazo del producto por otro
igual o de caracterfsticas similares segun el caso. Sony asumira el costo de
la mano de obra y los repuestos necesarios para repararlo, siempre y cuando la
reparaci6n se realice en uno de los Centros de Servicio Autorizados Sony.
Todas las partes reemplazadas bajo la aplicaci6n de esta garantfa pasaran a
ser propiedad de Sony.
Por otro lado, con relaci6n al servicio proporcionado por los Centros de
Servicio Autorizados por Sony, sera responsabilidad del usuario realizar su
propio respaldo de la informaci6n contenida en su disco duro y/o memoria,
incluyendo cualquier dato almacenado o programa instalado, debido a que existe
la posibilidad que estos contenidos sean modificados o formateados durante el
servicio que se realice al producto adquirido. En tal sentido, Sony no se
responsabiliza por los darios o perdidas de informaci6n que resulten del
servicio. Su producto sera devuelto en su configuraci6n original (sujeto a
disponibilidad de programas o software vigentes).
Esta garantfa no es transferible y ampara unicamente el aparato cuya serie
esta anotada en este mismo documento. Esta garantfa le otorga ciertos derechos
espedficos, usted podrfa tener otros derechos establecidos por la ley de
Protecci6n al Consumidor del pafs donde realiza la compra del producto.
Aclaraci6n para Mexico Las partes que Sony reemplace seran nuevas, ydichas
partes tendran garantfa durante el mismo periodo restante de la garantfa del
producto, o bien durante noventa (90) dfas contados apartir de la fecha de
instalaci6n de las mismas en el producto, siendo elegido el periodo mas largo.
En su caso existe la posibilidad de hacer uso de partes remanufacturadas
previa autorizaci6n del consumidor.
El tiempo de reparaci6n en ningun caso sera mayor de 30 dfas contados a partir
de la fecha de recepci6n del mismo producto en cualquiera de los Centro de
Servicio Autorizados donde puede hacerse efectiva esta garantfa.
Aclaraci6n para Colombia, Costa Rica, Republica Dominicana, Ecuador, El
Salvador, Guatemala, Honduras, Nicaragua, Panama y Venezuela: Sony garantiza
el suministro de repuestos electr6nicos acosto del cliente para el servicio
post-venta para la reparaci6n por componentes por un mfnimo de 3 afios luego
del cese de producci6n del modelo en fabrica, exceptuando las partes
cosmeticas y/o partes que no comprometan el funcionamiento del producto.
Sony se compromete a realizar sus mejores esfuerzos para que las reparaciones
que deban efectuarse bajo la garantfa queden concluidas dentro de un plazo que
no excedera de los treinta (30) dfas calendarios contados a partir de la fecha
de entrega del equipo al Centro de Servicio Autorizado, salvo caso fortuito
definido por Sony. Para la reparaci6n se emplearan repuestos originales y/o
restaurados por Sony segun especificaciones del producto
original lo cual garantiza el correcto funcionamiento de la unidad.
Si transcurrido este tiempo, Sony no ha ofrecido la reparaci6n del producto en
garantfa o solucionado el problema, Sony podrfa a su opci6n sustituir el
producto por otro similar, por un producto recertificado por Sony o reembolsar
al cliente el precio pagado por el producto en cuesti6n.
En ningun caso la responsabilidad de Sony por darios y perjuicios incluira
lucro cesante odario emergente. La responsabilidad de Sony en ningun caso
excedera del monto efectivamente pagado por el cliente por la compra del
equipo.
Aclaraci6n para Peru De no contar con los repuestos necesarios, el plazo de
reparaci6n podrfa extenderse hasta la importaci6n de los mismos, hecho que
sera oportunamente comunicado al Usuario.
Aclaraci6n Argentina La presente garantfa incluye gastos y riesgos relativos
al flete, transporte y embalaje en la medida de lo serialado por la normativa
vigente en la Republica Argentina al momento de la solicitud de la reparaci6n.
Sony se compromete a realizar sus mejores esfuerzos para que las reparaciones
que deban efectuarse bajo la presente garantfa queden concluidas dentro de un
plazo que no excedera los 60 dfas contados a partir de la fecha de entrega del
producto a tales efectos, salvo caso fortuito o fuerza mayor. Para conocer las
condiciones de uso, instalaci6n y mantenimiento el consumidor debe remitirse
al Manual de instrucciones provisto junto al producto adquirido.
Aclaraci6n Chile Para mayor informaci6n comercial del producto dirigirse al
sitio web para
Chile indicado al final de esta p61iza.
Ill EXCLUSIONES DE LA GARANTiA
El producto adquirido se encuentra plenamente garantizado, salvo en los
siguientes casos y/o darios:
A. Presenta darios causados por la falta de seguimiento de las instrucciones
del manual de usuario y/o darios causados por el uso incorrecto, por
negligencia, o use diferente para el cual fue diseriado.
B. Se utiliza para fines comerciales, inclusive su arriendo o alquiler. C. Se
modifica o se altera; mediante reemplazo de piezas y accesorios, instalaci6n
de programas no autorizados por Sony, reparaci6n o intento de reparaci6n por
pa rte de personas ffsicas y/o jurfdicas no autorizadas por Sony. Ausencia,
rotura o violaci6n de sellos de garantfa cuando estos existen en los productos
ocajas de empaque por disposici6n de Sony. D. Evidencia falta de mantenimiento
o servicio de acuerdo con lo indicado en su respective instructivo.
E. Evidencia mala conexi6n aotros equipos indicados en el instructivo o la
conexi6n aequipos diferentes aestos; uso de accesorios inadecuados o
diferentes a los suministrados con el equipo. F. Presenta sedimentos, arena,
lfquidos, fluidos corrosivos, residuos de insectos ocualquier otro ser vivo,
polvo, suciedad, humedad, lfquido de pilas, agua, juguetes, alimentos o
cualquier elemento extrario en su interior.
G. Presenta excesos ocafdas de tension en la redo conexi6n aredes que no sean
del voltaje correspondiente de acuerdo con lo indicado en su respectivo
instructivo.
H. Presenta darios ocasionados por condiciones ambientales inapropiadas,
accidentes, catastrofes naturales, inundaciones, terremotos,temblores,
tomados, huracanes, avalanchas, ciclones, derrumbes, deslizamientos,
maremotos, tormentas electricas, relampago, anegaciones, incendios o
atentados,
des6rdenes publicos, brisa marina, salitre u oxidaci6n, descargas electricas
atmosfericas, ambiente con excesivo calor o frfo, transporte incorrecto, trato
indebido y/o por factores externos imputables o no al titular de la garantfa
tales como rayones, decoloraci6n, quemaduras, cafdas, golpes o ruptura.
I. Presenta adulteraci6n, enmiendas oborrones, ya sea en el certificado de
Garantfa, modelo y/o numero de serie del producto odocumento de compra. J.
Cuando el numero de serie que figura en el producto nose encuentre registrado
en las bases de datos de Sony, vale decir no haya sido
importado/comercializado por Sony.
K. Esta garantfa es valida solo para producto de primera selecci6n, sin uso, y
nose aplica a productos de segunda mano y/o productos que hayan sido
utilizados en exhibici6n y/o prueba. L. Se excluyen de la garantia las partes
consumibles y/o accesorios suministrados con el equipo (salvo en el caso de
Chile), como son: baterias, el control remoto, adaptadores y/o cargadores,
parlantes,micr6fonos, lamparas, antenas, juegos, memorias, partes externas o
cosmeticas tales como botones, partes plasticas ode porcelana,
vidrios,espejos, pantallas ygabinetes.
M. Presenta darios en parlantes de los equipos de cualquier categorfa de las
antes mencionadas, cuando sean causados por uso incorrecto oabuso tales como:
operar el equipo en condiciones extremas de volumen durante varias horas o por
cambio abrupto en la operaci6n del parlante como cuando se tiene maximo
volumen yse pasa de una condici6n de no serial aserial.
N. Presenta darios derivados de la deficiente recepci6n de serial. O.Presenta
darios debido al desgaste normal producido por el uso o la
operaci6n del aparato, o el dario causado por el uso de casetes, discos o
accesorios en mal estado.
Esta numeraci6n no es de caracter taxativo, quedando excluidos de la garantia
todos aquellos supuestos en los que, en terminos generales, el funcionamiento
anormal del equipo se deba acausas que no sean directa y exclusivamente
atribuibles aSony.
Las exclusiones anteriormente listadas no aplican ala Republica Mexicana,
cuyas respectivas exclusiones se listan acontinuaci6n.
Exclusiones aplicables a Mexico:
(A) Si el producto se hubiese utilizado en condiciones distintas alas
normales;
(B) Nose hubiese operado de acuerdo al instructive de uso que se le acomparia;
y
(C) El producto hubiese sido alterado o reparado por personas no autorizadas
por el fabricante nacional, importador ocomercializador responsable
respectivo.
IIII VALIDEZ DE LA GARANTiA
La presente garantfa tiene validez exclusivamente para aquellos productos
comercializados por: I) Sony Latin America Inc. Sucursal en Chile en la
Republica de Chile; II) Sony Colombia S.A.S o Sony lnteramerican S.A.,
Sucursal Colombia, segun quien sea el importador en la Republica de Colombia;
Ill) Sony de Mexico S.A. De C.V., Sony Argentina S.A. y Sony Peru S.R.L. en
sus respectivas republicas; iv) Sony Inter-American S.A. en las republicas de
Costa Rica, Republica Dominicana, Ecuador, El Salvador, Panama, Guatemala,
Honduras, Nicaragua yVenezuela. Atal efecto, alo largo de esta garantra se
entiende como “Sony” ala sociedad que corresponda en cada uno de los paises
mencionados, y bajo las especificaciones de importador de estas sociedades
indicadas en el empaque del producto. La presente garantia es de aplicaci6n
local limitada al pais donde se adquiri6 el producto y por el tiempo
mencionado en este documento. Excepto el caso de productos comercializados por
Sony Inter-American S.A. donde la presente garantfa sera valida en cualquiera
de los siguientes pafses: Colombia, Costa Rica, Republica Dominicana, Ecuador,
El Salvador, Panama, Guatemala, Honduras, Nicaragua yVenezuela.
lmpreso en Mexico
References
- lnc.in
- Registered & Protected by MarkMonitor
- Sony América Latina | Últimas noticias, tecnología y gadgets | Electrónica | Entretenimiento | Sony
- Sony Canada
- Sony Costa Rica | Últimas noticias sobre tecnología | Productos electrónicos | Entretenimiento
- Sony Argentina | Últimas noticias sobre tecnología | Productos electrónicos | Entretenimiento
- Sony Ecuador | Últimas noticias sobre tecnología | Productos electrónicos | Entretenimiento
- Sony Guatemala | Últimas noticias sobre tecnología | Productos electrónicos | Entretenimiento
- Sony Honduras | Últimas noticias sobre tecnología | Productos electrónicos | Entretenimiento
- Sony México | Últimas noticias sobre tecnología | Productos electrónicos | Entretenimiento
- Sony Nicaragua | Últimas noticias sobre tecnología | Productos electrónicos | Entretenimiento
- Sony Perú | Últimas noticias sobre tecnología | Productos electrónicos | Entretenimiento
- Sony El Salvador | Últimas noticias sobre tecnología | Productos electrónicos | Entretenimiento
- Find a location to recycle your Sony product | Sony USA
- retailers
- Support for Sony products | Sony USA
- Authorized and Online Retailers
- Support for Sony products | Sony USA
- Asistencia a los productos Sony | Sony América Latina
- Sony Canada
- Sony Canada
- Centro de Servicio y Soporte | Sony Argentina
- Sony Group Portal - Home
- Select your country or region | Sony USA
- Support for TVs, Monitors & Projectors | Sony USA