FONDUSSIMO FME2001 Evolution 3 In 1 Fondue Set Instruction Manual

FONDUSSIMO FME2001 Evolution 3 In 1 Fondue Set

INSTRUCTION MANUAL

Introduction

Thank you for choosing Fondussimo. We are delighted to welcome you to the delicious world of reinvented fondue!

To ensure optimal use of your appliance, please read this User Manual carefully and keep it for future reference.
Please read the following Important Warnings before using your appliance for the first time*.

If you have any questions, please do not hesitate to contact our Customer Experience Specialists at info@fondussimo.com.

MODEL : FME2001

*The technical specifications of this User Manual are subject to change without notice.

Important Warnings

READ THESE WARNINGS CAREFULLY AND THE BASIC APPLIANCE INSTRUCTIONS IN THE OPERATING INSTRUCTIONS SECTION FOR YOUR SAFETY, FOLLOW THESE INSTRUCTIONS

SAFETY INSTRUCTIONS

Please read these safety instructions carefully before using the appliance for the first time. Please also read the Operating Instructions starting on page 31 of this User Manual carefully and keep them handy. Children and people who have not read these instructions should not use the appliance. Any use other than that intended is not recommended and may lead to serious accidents. The manufacturer cannot be held responsible for the consequences of improper use.

WARNING!

The electric base and pot get hot during use.
This appliance is not intended for commercial use.

PLEASE KEEP THESE INSTRUCTIONS

• DO NOT use an appliance with a damaged plug or cord, or one that is in poor condition or damaged in any way. Write to info@fondussimo.com to request a replacement power cord.
• DO NOT repair the unit yourself. This appliance has no user-serviceable parts. If you notice any defect with your product, please immediately refer to the Warranty section of this User Manual.
• DO NOT set the appliance on a synthetic or plastic tablecloth, on an unstable surface or near flammable products.
• DO NOT move the appliance using its power cord, and make sure that the power cord cannot be accidentally snagged, to prevent the unit from falling.
• DO NOT use the appliance near curtains, wall coverings, dishcloths, clothing or other flammable materials.
• DO NOT wrap the cord around the appliance, do not twist it, and ensure that it does not come into contact with hot surfaces of the appliance.
• DO NOT use this appliance for purposes other than those for which it is intended.
• DO NOT place the appliance in a hot oven or microwave.
• DO NOT place the unit in a corner or against a wall.
• DO NOT use the appliance to prepare a Bourguignonne Fondue (oil fondue). Fats and oils can be used in limited amounts to prepare recipes in the pot, but do not mix different fats and oils or overheat them in the pot or ceramic bowl.
• DO NOT prepare cheese or chocolate Fondue without the ceramic bowl for double boil designed for this purpose (included).
• DO NOT allow the power cord to come into contact with hot surfaces. Arrange the power cord or any extension cord used so that it cannot be tripped over.
• DO NOT let the power cord hang over a table or counter.
• DO NOT immerse the electric base or put it in the dishwasher for cleaning. The ceramic double boil bowl, ring, tongs and baskets can be immersed in water or cleaned in the dishwasher.
• DO NOT knock or drop the appliance.
• DO NOT touch the electric base or pot while the appliance is in use or before they have had time to cool down, even if the temperature control knob is set to the “off” position marked by a (·) dot.
• DO NOT use the appliance with an external timer or programming device.
• DO NOT place the electric base on a hot surface.
• DO NOT move the pot and the electric base until they have cooled down.
• DO NOT rinse the ceramic bowl with cold water while it is still hot. Wait for it to cool before cleaning.
• DO NOT use abrasive cleaners to clean the product.
• DO NOT use the appliance when it is empty.
• DO NOT use Fondussimo components with products made by other manufacturers, and vice versa.
• DO NOT use the electric base without the pot in place.
• To reduce the risk of electric shock, DO NOT immerse the cord, plug or electrical base of the Fondue Set in water or other liquids.
• AVOID any skin contact with the hot surfaces of the appliance by always using the handles.
• If the liquids you are heating in the pot or ceramic bowl catch fire, DO NOT attempt to extinguish the flame with water. Completely block the air intake above the container with a lid or damp cloth to smother the flame.
• Use of accessories that are not recommended by the manufacturer of the appliance may result in fire, electric shock or injury.
• During prolonged periods of use, the pot and electric base may become hot; use the pot handles or oven mitts to move them.
• Use extreme caution when using or moving a fondue pot containing hot liquid. A fondue pot containing hot liquids should never be left unattended.
• This appliance is intended for adult use only and should not be used by children without adult supervision. Keep the appliance and its power cord out of reach of children.
• The appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
• Always make sure that the pot is centered on the electric base when using the appliance.
• Always verify that the line voltage matches the voltage listed on the unit’s nameplate.
• Always connect the power cord plug to a grounded outlet.
• Always connect the appliance to an installation fitted with a residual current device with a tripping current not exceeding 30 Ma.
•  Always set the temperature to the “off” position indicated by a (·) dot, unplug the appliance and allow it to cool before handling and cleaning.
• Always unplug the appliance by pulling on the plug, not the cord.
• Always unplug the appliance when not in use and before cleaning.
• Always allow the appliance to cool down before installing or removing parts.
• This appliance is designed for indoor use. If you intend to use this appliance outdoors, please ensure that it is protected from the weather.
• This appliance is intended for domestic use only and is not intended for use in any commercial or institutional environment (e.g., commercial kitchens, offices and other professional environments, farms, hotels, motels and other residential environments, and bed and breakfasts).
• It is not recommended to use metal utensils with the appliance as they may damage the coating.
• The appliance’s 100 cm power cord meets the standards for this type of appliance. Unroll completely and inspect before each use.
• If the power cord is damaged, do not try to repair it and contact us at info@fondussimo.com
• If you use an extension cord, be sure to use a module equipped with a grounded plug and wires with a cross-section equal to or greater than 0.75 mm²

Failure to comply with these safety instructions may void the warranty.

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local government for information regarding the collection systems available.
Disposing of electrical equipment in landfills or dumps can cause hazardous substances to leak into groundwater and the food chain, harming your health and well-being.

Parts description

ELECTRIC POT

BROTH FONDUE ACCESSORIES

CHEESE AND CHOCOLATE FONDUE ACCESSORIES

Operating Instructions

BEFORE FIRST USE

Wash the pot, ceramic bowl, ring, baskets, and tongs in warm soapy water. Remove the warning sticker from the electric base, wipe it with a damp cloth and wipe dry.
Due to the protective coatings used in the manufacturing of the product, there may be a slight smoke and burnt smell for a few minutes during first use.
Carefully read the Important Warnings starting on page 25 before first use.

BASIC APPLIANCE INSTRUCTIONS

• Install the appliance on a flat, dry, heat-resistant surface in a well-ventilated room.
• Before plugging the power cord into an electrical outlet, make sure that the temperature control is in the “off” position, indicated by a (·) dot.
• Your appliance has five temperature settings ranging from lowest (I) to highest (IIIII). Use the heat controller to adjust the temperature during cooking to achieve the desired result. The heating element will maintain the selected temperature.
• The indicator light will come on to show that the appliance is heating. The heating element and indicator light switch off when the selected temperature level is reached. The element will switch on again when it has cooled down.
• When you are done using the appliance, set the temperature control to the “off” position identified by a (·) dot. Unplug the power cord from the wall outlet.

WARNING : The electrical base becomes very hot during use. Always allow the appliance to cool completely before handling.

INSTRUCTIONS FOR PREPARING BROTH FONDUE

APPLIANCE ASSEMBLY

1. Attach the ring to the pot using the four fasteners.

2. Place the pot on the electric base.
3. Connect the power cord to the appliance when ready to serve.

FOR THE PREPARATION OF THE BROTH ON THE STOVETOP

1. Place the assembled appliance in the centre of the table.
2. Follow the preparation instructions for your favourite recipe.
3. Using a pitcher, pour the amount of broth specified in each recipe into the pot.
4. When ready to eat, set the temperature control between levels (I) and (III). Adjust the temperature level during the meal so that the broth keeps simmering gently.
5. If necessary, add some broth during the meal to maintain its level.

FOR THE PREPARATION OF THE BROTH IN THE ELECTRIC POT

1. Place the assembled appliance in the centre of the table.
2. Follow the preparation instructions for your favourite recipe or add store-bought broth to the pot and set the heat controller to the desired temperature.
3. Make sure to prepare enough broth to add some to the pot during the meal. Always follow the instructions in each recipe.
4. If necessary, add a little water, aromatic stock (chicken, vegetable, beef or other) or store-bought broth during your meal.

ADVICE ON USING THE PRODUCT FOR BROTH FONDUES

Always follow the Important Warnings starting on page 25 and the Operating Instructions on page 31.

• Always follow the instructions in each recipe to prepare the correct amount of broth, especially when preparing highly absorbent foods such as pasta or root vegetables.
• For the best experience, it is better to keep the broth slightly simmering rather than boiling.
• Use the hooks on the bottom of the baskets to attach them to the ring in draining mode above the pot in order to keep your table clean.
• Remove the ring and baskets from your Fondussimo Evolution to prepare sautés, risottos, soups, frittatas and other wonderful dishes! Use a few drops of oil to prevent your food from sticking to the pot and keep the heat level between (I) and (III) to avoid burning. The pot can also be used directly on your stove!

INSTRUCTIONS FOR PREPARING CHEESE AND CHOCOLATE FONDUES

PARTS REQUIRED FOR ASSEMBLY

APPLIANCE ASSEMBLY

1. Place the pot on the electric base. Remove the ring and baskets from the pot beforehand.
2. Add 1 litre of water to the pot.
3. Gently place the ceramic bowl into the pot.
4. Connect the power cord to the appliance when ready to serve.

FOR THE PREPARATION OF A CHEESE OR CHOCOLATE FONDUE ON THE STOVETOP

1. Place the electric base in the centre of the table.
2. Follow the preparation instructions for your favourite recipe.
3. Set the pot on the electric base and add 1 litre of water. Remove the ring and baskets from the pot beforehand.
4. Gently place the ceramic bowl for double boil into the pot containing the water.
5. When the preparation is ready, set the temperature control to level (I) or (II) and wait until the appliance is hot before adding the preparation to avoid thermal shock. Adjust the temperature level during the meal if necessary.

FOR THE PREPARATION OF A CHEESE OR CHOCOLATE FONDUE IN THE ELECTRIC POT

1. Place the electric base in the centre of the table.
2. Set the pot on the electric base and add 1 litre of water. Be sure to remove the ring and baskets from the pot beforehand.
3. Gently place the ceramic bowl for double boil into the pot containing the water.
4. Follow the preparation instructions for your favourite recipe or add a store-bought preparation to the pot and set the heat controller to (I) or (II).
5. Adjust the temperature level during the meal if necessary.

ADVICE ON USING THE PRODUCT FOR CHEESE AND CHOCOLATE FONDUES

Always follow the Important Warnings starting on page 25 and the Operating Instructions on page 31.

• For quicker results, prepare your recipe on the stovetop following the instructions on page 34.
• For best performance, use 1 litre of water for the double boil.
• Adjust the temperature of the appliance so that the water continues to simmer gently throughout the meal. Caution : Make sure that the water does not evaporate completely. Temperature levels (I) and (II) are typically ideal for use in double boil mode.

For the full reinvented fondue experience, try dozens of exclusive recipes available for free on Fondussimo.com!

Care and maintenance

Your Fondue Set requires minimal maintenance. If you experience a malfunction, please contact us by emailing info@fondussimo.com.

• Always let the appliance cool down before cleaning.
• After use, wipe the electrical base with a damp cloth and dry it well.
• Soak the pot and clean it by hand using regular dishwashing soap. We recommend soaking the pot and baskets immediately after the meal, once the pot has cooled down.
• If the ceramic bowl is hot, do not put it in contact with cold water, as the thermal shock may cause it to shatter. We recommend waiting for the various parts of the appliance to cool down before rinsing them, either by leaving them on the electrical base when it is switched off or by removing them with oven mitts and placing them on a trivet or wooden board.
• Always store the appliance in a safe and dry place.
• Do not use abrasive cleaning products to clean the appliance.

Warranties

TWO (2) YEAR BASIC WARRANTY

International DCI Inc.4 warrants that the product will be free from defects in materials and workmanship for a period of two (2) years, excluding the exclusions listed below, from the date of delivery. The original invoice is required for the application of the warranty. The warranty is transferable, but the claimant must present the invoice in order to make a claim.

BASIC WARRANTY COVERAGE

With the exception of the exclusions below, the Basic Warranty covers all defects in materials or workmanship.

It also covers any lack of conformity with the description, type, quantity and quality of the product, as well as with regard to functionality, compatibility, interoperability or any other characteristic specified in the contract. Any defects resulting from packaging or assembly instructions are also covered by this warranty.

The basic warranty also covers the use normally expected of goods of the same type, taking into account, where applicable, any provisions of the European Union and national law, as well as any technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned. Any special use requested by the consumer, communicated to the seller at the latest at the time of conclusion of the contract and accepted by the seller shall also be covered.

All accessories, including packaging and installation instructions, are also covered.

It is also guaranteed that the products will correspond to the quantity, quality and other characteristics, including durability, functionality, compatibility and safety, that the consumer can legitimately expect for goods of the same type, taking into account the nature of the good as well as public statements made by the seller, by any person further up the transaction chain, or by a person acting on their behalf, including in advertising or on labelling.

In the event of a warranty claim, we reserve the right to repair the defective product or to replace it with a new or reconditioned product. If the model of the defective product is no longer available, we reserve the right to repair or replace it with a similar model of equivalent or greater value, if repair of the product is impossible or would involve unreasonable costs.

4 Corporation legally incorporated and governed under the Loi sur les sociétés par actions (Québec), with its head office at 435, route 108 Est, Saint-Victor (Québec) G0M 2B0.

HIDDEN DEFECTS WARRANTY

International DCI Inc.5 informs the consumer of the warranty linked to “hidden defects” of the Product, i.e. “hidden defects of the product sold which render it unfit for the use for which it was intended, or which reduce this use to such an extent that the buyer would not have acquired it, or would only have paid a lower price for it, if he had known about them”. The Hidden Defect Warranty allows the buyer to return the product and receive a refund, or to keep it and receive a partial refund. This action must be taken within two (2) years of the discovery of the defect in question.

PROCEDURE FOR THE EXECUTION OF THE BASIC WARRANTY

In the event of a defect in the product or improper performance of the service covered by the Basic Warranty, International DCI Inc. will repair and/or replace the defective components or replace the entire unit.

A reduction in price or termination of the contract may also be offered if repair or replacement is not possible, or if repair is refused, or if repair takes more than 30 days, or if the consumer has to bear the cost of shipping the Product to be repaired or replaced, or if the lack of conformity persists despite repairs being made, or in the event of a lack of conformity that justifies such a reduction in price or termination of the contract. Such a resolution may be made with respect to all the Products delivered, even if only one Product is affected by a lack of conformity, and is carried out at the expense of International DCI Inc., which guarantees reimbursement within fourteen days of receipt of the Products or proof of their shipment by the consumer. The price reduction offered will be proportional to the difference between the value of the goods delivered and the value of these goods in the absence of the lack of conformity.
The Basic Warranty is automatically extended for a period of two (2) years from receipt of the replacement product or six (6) months from receipt of the repaired product. For more details, please refer to the website.

Please contact our Customer Experience Department using the following email address to execute your Basic Warranty : info@fondussimo.com.
Only International DCI Inc. or any other person designated by it in writing is authorized to execute the Basic Warranty.
The Basic Warranty does not affect the consumer’s statutory rights arising in particular from national legislation transposing Directive 1999/44/EC and Directive 2019/771.

5 Corporation legally incorporated and governed under the Loi sur les sociétés par actions (Québec), with its head office at 435, route 108 Est, Saint-Victor (Québec) G0M 2B0.

TRANSFER OF THE BASIC WARRANTY

The Basic Warranty may be transferred, but the claimant must provide the purchase invoice for the product in order to make a claim.

EXCLUSIONS FROM THE BASIC WARRANTY

The Basic Warranty does not apply in the following situations :

• Use of the product contrary to the instructions in this User Manual;
• The product being dropped or otherwise damaged by human factors;
• Disassembly of the product and/or attempt to repair the product by the user;
• Any damage to the appliance caused by accident, fault or negligence of the user, misuse of the appliance or intentional damage;
• Any damage resulting from use of the appliance contrary to this User Manual, including but not limited to accidents, fires, burns , electrocution or any other accident; and
• Discolouration, scratching, chipping or overheating due to use in a commercial environment. This warranty does not cover normal wear and tear of the product.

THE WARRANTY IS VOIDED BY :

• Use of the product contrary to the instructions in this User Manual;
• The product being dropped or otherwise damaged by human factors;
• Disassembly of the product and/or attempt to repair the product by the user;
• Accident, misuse, abuse or intentional damage to the product; and
• Discolouration, scratching, chipping or overheating due to use in a commercial environment.

This warranty is the only warranty, whether express or implied, that we offer, except for our Extended Warranty, the terms of which are set out below.

• The manufacturer reserves the right to modify the product without prior notice.
• The contents of this guide have been checked. Subject to modifications and errors.

THREE (3) YEAR EXTENDED WARRANTY

International DCI Inc.6 offers an additional Extended Warranty of three (3) years from the date of expiration of the Basic Warranty to all customers who purchased their product directly on Fondussimo.com, as well as to all customers who register their product on Fondussimo.com using the sticker on the Fondussimo pot, for a total of five (5) years combined with the Basic Warranty.
For customers who have registered their product, the Extended Warranty applies from the expiry date of the Basic Warranty included with the product, which in turn expires one (2) years after the date of delivery of the product.

EXTENDED WARRANTY COVERAGE

Except for the exclusions listed below, the Extended Warranty provides the same coverage as the Basic Warranty.
In the event of a warranty claim, we reserve the right to repair the defective product or to replace it with a new or reconditioned product. If the model of the defective product is no longer available, we reserve the right to repair or replace it with a similar model of equivalent or greater value, if repair of the product is impossible or would involve unreasonable costs. This Extended Warranty is applied on the same terms as the Extended Warranty detailed above.

PROCEDURE FOR THE EXECUTION OF THE EXTENDED WARRANTY

In the event of a defect in the product or improper performance of the service covered by the Extended Warranty, International DCI Inc. will repair and/or replace the defective components or replace the entire unit. The Extended Warranty procedure is the same as the Basic Warranty procedure described on the page 38. For more details, please refer to the website.
Please contact our Customer Experience Department using the following email address to execute your Extended Warranty : info@fondussimo.com.
Only International DCI Inc. or any other person designated by it in writing is authorized to execute the Extended Warranty.
The Extended Warranty does not affect the consumer’s statutory rights arising in particular from national legislation transposing Directive 1999/44/EC and Directive 2019/771.

TRANSFER OF THE EXTENDED WARRANTY

The Extended Warranty may be transferred, but the claimant must provide the purchase invoice for the product in order to make a claim.

EXCLUSIONS FROM THE EXTENDED WARRANTY

The Extended Warranty does not apply in the following situations :

• Use of the product contrary to the instructions in this User Manual;
• The product being dropped or otherwise damaged by human factors;
• Disassembly of the product and/or attempt to repair the product by the user;
• The Extended Warranty does not cover the ceramic bowl and the tongs;
• Any damage to the appliance caused by accident, fault or negligence of the user, misuse of the appliance or intentional damage;
• Any damage resulting from use of the appliance contrary to this User Manual, including but not limited to accidents, fires, burns or any other accident; and
• Discolouration, scratching, chipping or overheating due to use in a commercial environment. This warranty does not cover normal wear and tear of the product.

Return and refund

You have fourteen (14) days following the reception of your order to request a refund. For a refund to be issued, the items must be returned in their original condition, i.e. unused, packed in their original undamaged packaging and with all accessories, parts and manuals supplied by the manufacturer.

Beyond fourteen (14) days following the reception of your order, only defective products may be returned for an exchange.

TO RETURN PRODUCTS AND RECEIVE A REFUND :

1. Contact our Customer Experience Department by email at info@fondussimo.com.
2. Once we have received and verified your request and the items have been received at our warehouse, we will refund the price paid for the returned items.
3. Please note that for a return and refund to be accepted, the items must be unused and in their original packaging.

Specifications:

• Model: FME2001
• Warranty: Two (2) years
• Not intended for commercial use

FONDUSSIMO.COM

FAQ:

What should I do if the appliance is not functioning properly?

If you encounter any issues with the appliance, please contact our Customer Experience Specialists at info@fondussimo.com for assistance.

References

• Fondussimo

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