PLEXUS COMMUNICATIONS NEC SL2100 Multi-Line Terminal User Guide

: June 8, 2024
: PLEXUS COMMUNICATIONS

Table of Contents

PLEXUS COMMUNICATIONS NEC SL2100 Multi-Line Terminal
INTRODUCTIONS
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

PLEXUS COMMUNICATIONS NEC SL2100 Multi-Line Terminal

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INTRODUCTIONS

MAKING A CALL
Lift the Handset or press Speaker (For the remainder of this guide we will refer to lifting the handset but pressing the Speaker key is also valid)

Dial the required internal number
For external calls, dial 0 first for an outside line

HOLD
Ask the caller to please hold:

Press Hold – hold key flashes.
You may replace handset if you wish.

To retrieve a call:

Lift the handset.
Press the Flashing Line Key

TRANSFER
With a call in progress:

Press Transfer
Dial an extension, external number or programmed one-touch key and announce the call when they answer (optional)
Replace the handset

Note: If the called extension is busy or does not answer, press the Green Flashing Key to return to your caller. If the extension answers and indicates that they do not wish to take the call, ask them to hang up and you will be put directly back to the original caller.

REDIAL
Last dialed number

Lift the handset and press #5 to initiate the call

Recently dialed numbers

Without lifting handset press Redial (Right Cursor key).
Press the Cursor button up or down to search for the required number
Lift the handset to initiate the call

CONFERENCE
With a call in progress (internal or external)

Press the More soft key and then the Cone soft key
Dial an internal or external number
When the third party answers, press the Add soft key
Repeat the above 3 steps until all parties are in the conference. Then press the Begin soft key to begin the conference

Note: Any party may exit the conference by hanging up. As long as at least one of the parties is an extension on the phone system the conference will remain active.

CALL PICK UP
To answer a ringing extension in your group:

Lift the handset and dial * #

To answer a call ringing at a specific extension:

Lift the handset and dial
plus the other extensions number

CALL PARK
To park a call in the system and retrieve from any other extension

Ask the caller to hold then press Transfer
Dial the Call Park access code #6
Enter a park position (01-64)

Call or Page the desired staff member to retrieve the call from the allocated park position.
Note: If the park position you select is in use you will receive busy tone.

To retrieve a parked call

Dial the Answer Park access code *6
Enter a park position (01-64)

Note: If the parked call is not picked up it will recall to the original extension.

PAGING
Allows a user to page all digital handsets.

Lift the handset and dial *10

VOICE CALL ANNOUNCE
Allows the caller to make the receiver’s digital
phone automatically answer the internal call and go directly to speaker/hands free.

Lift the handset and dial the extension number
Press Voice soft key or dial 1 while the other phone is still ringing and speak over the intercom

AUTO HANDSFREE ANSWER
Incoming internal calls to the digital extension are automatically answered and put on hands free/speaker.

To Activate:

Press the Speaker key and dial 721

To Cancel:

Press the Speaker key and dial 723

VOICEMAIL
To access your mailbox and retrieve messages:

Push the VM soft key, or
Lift the handset and dial *8

To record a greeting for your mailbox:
Access your mailbox, then using the soft keys below the display select:

Greet,
Gr1, Gr2 or Gr3,
Rec
Speak into the handset after the tone.
Once you are done recording press #

Use the Lstn soft key to playback the greeting

To forwards calls to your mailbox:
when your extension is busy or after the no answer timer expires

Press the Speaker key and dial 744
Dial 1 to set
Dial the destination number 199
Press Speaker to store

To Cancel:

Press the Speaker key and dial 744

Dial 0 to cancel.

SPEED DIALING
To dial a system speed dial:

Lift the handset
Dial #2
Dial the 3 digit speed dial location (000 ~ 899)

– Or – Without lifting the handset,

Press Directory (Down Cursor key)
Press the Cursor button up or down to search for the required number
Press the lift the handset to initiate the call

To add a system speed dial:

Press the Speaker key and dial 753
Dial the speed dial location (000 ~ 899)
Dial telephone number you want to store (up to 24 digits)
Press Hold to store
If desired, enter name using dial pad
Press Hold to store

Note: To move the cursor right press # , to move the cursor left press Clear/Back

EXTENSION NAME
To edit the displayed extension name of any extension

Press the Speaker key and dial 700
Enter the number of the extension to change
Enter the name using the dial pad
Press Hold to store

Note: To move the cursor right press # , to move the cursor left press Clear/Back

PROGRAMMING ONE-TOUCH KEYS
To program an extension or an external number into a vacant function key

Press the Speaker key and dial 751
Press an available Function key
Dial the One-Touch service code 01
Enter either an extension number or external number, including 0 for an outside line
Press Hold to store

Service Code 00 will erase data from function key

LCD
To adjust the display contrast

Press Menu (Center Cursor Key)
Dial 21 and press the Select soft key
Use the cursor button up or down to adjust the display contrast

SPEAKER/RECEIVER VOLUME
To adjust the speaker/receiver volume

Press the Cursor key up or down during a phone conversation

RINGER VOLUME
To adjust the ringer volume

Press the Cursor key up or down while the phone is ringing

KEY PAD TONES
To activate key pad tones

Press the Speaker key and dial 724 to turn On/Off

CLOCK
To change the time displayed on all handsets

Lift the handset and dial 728
Enter the time in 24hr format (e.g. 9am –0900)
Confirmation tone will be heard after entering the digits, then replace the handset

BACKGROUND MUSIC
To listen to the background music source through the loud speaker of a digital handset

Press the Speaker key and dial 725 to turn On/Off

24 Button Telephone

HANDSET CONTROLS
Call Indicator Lamp
This lamp flashes fast when a call is ringing, or flashes slower when a message has been left.

Alphanumeric Display
The LCD has 3 lines, 24 characters with backlight.

Exit
Exit any screen and return the display to “Time and Date”.

Help Key
Explanations of Programmable Keys can be called up on the LCD by pressing and holding the Help key plus Programmable key

Soft Keys
The Soft Keys show the available features for your current activity. Any feature shown at the bottom of the LCD is available.

Programmable Function Keys
Flexible Line keys or Feature keys are assigned by function code 751 see previous page

Flash Key
Press key to finish an outside call and hear the dial tone

Transfer Key
Allows the extension user to transfer established calls to another extension

Mute (Microphone) Key
Mute handset or handsfree microphone. LED lights when microphone is muted

DND (Do Not Disturb) Key
Set up a Do Not Disturb if pressed during a call

Clear/Back Key
Press this key to cancel the current action or delete a character

Cursor Key
Access various features with simple operation

Speaker
Controls built-in speaker, which can be used for Hands Free Dialing/Monitoring. LED on key lights when key is active

Hold
Press this key to place an internal or external call on hold

Thank you for downloading this user guide from Plexus Communications.
For more resources visit https://www.plexuscomms.com.au/help-centre.
If you are our customer, please feel free to call us on 1300 302 276 for assistance.

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