Feelcare Photo Frame Manual and Troubleshooting
- June 8, 2024
- Feelcare
Table of Contents
USER MANUAL
HN-DPF7000
Before connecting, operating, or adjusting this product, please read this
user’s manual
carefully and completely.
1. POWER
After connecting power adapter, please press and hold power button for
approximately 5 seconds (until screen turns on).
When it is on, press and hold power button for approximately 3 seconds to
access reboot or power off menu. Short press on power button will turn
off/onscreen (but leave the photo frame in on position).
2. USB
Can import photos from USB flash driver to photo frame, can’t copy photos from
photo frame to USB flash driver, can’t play photos from USB flash driver
directly.
3. RESET
Use a needle or paper clip to reset unit.
4. Micro SD
Load external micro SD memory cards here. (Can import photos from micro SD
card to photo frame, can’t copy photos from photo frame to micro SD card,
can’t play photos from micro SD card directly).
5. DC
Connect DC adapter to power on the device.
Getting started
Thank you for purchasing your very own Feelcare Social Photo Frame.
First, to set up your frame follow the ‘Quick start guide’ included in the
package. If you are new to using Feelcare then start by following the frameo
quick setup on-page or follow the on-screen guide when powering it on for the
first time. Once you have set up your Feelcare frame, start connecting it
to your friends and family.
Frameo app
To send photos to your frame, use the frameo app for iOS or
Android
Find the frameo app on:
https://play.google.com/store/apps/details?id=net.frameo.app
Google play by searching for “frameo” or scan this QR code
https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=1179744119&mt=8
App Store by searching for frameo or scan this QR code
Feelcare quick setup
When starting your frame for the first time, you will need to setup the frame.
- First you start by selecting a language. This will be the language used throughout frameo.
- Connect your frame to the internet by connecting it to a Wi-Fi. If a newer version of the frameo software is available, then you will be prompted with an update dialog. It is recommended to update your frame immediately if prompted.
- Enter your name, and the location where you have placed your frame e.g. “Living room”, “Kitchen” or “Office” and finally set the timezone if not correct.
Start using Feelcare
Start by connecting with your friends and family by providing them with a unique code from your frame.
If you want to be able to send photos to the frame yourself, start by
downloading the app for iOS or Android on Ago Store or Google Play. Then use
the code to connect your frame and app as described below.
Connecting a new friend:
- Make sure that your friend has downloaded and installed the frameo app
- Click the add friend icon on your frame . A dialog will appear showing a unique code which is valid for 12 hours.
- Now share this code in whatever fashion you prefer e.g. SMS, E-Mail, IM, phone call, to your friend.
- Once your friends have added the code in their frameo app, they will automatically appear on your frame and be able to send you photos.
Navigating your Feelcare
You interact with your frame through its touchscreen.
Swipe left or right to go through your photos.
To access the menu bar, simply tap once on the screen, this will show the
menu. In the menu you will find quick access to the add friends dialog and the
settings menu . From the menu it is also possible to hide the currently shown
photo and to adjust the positioning of the photo.
Settings
Through settings, you can personalize your frame to your needs.
My frame
Frame name:
Changes the name of your frame. This is also the name the connected friends
and family will see in their list of connected frames.
Frame location:
Changes the location of your frame. This is the location displayed on your
friends’ and family’s list of connected frames which can help to distinguish
frames from each other.
Set language:
Sets the language throughout your frame.
Set time zone
Sets the timezone that should be used on your frame.
Sleep mode:
Feelcare offers a sleep mode which turns off the screen to reduce power
consumption while you e.g. are sleeping. Its default setting is to turn off
the screen at 23:00 and turn on the screen again at 07:00. To change this just
set the sleep mode start/end time.
Your frame is not powered down or in standby, so you will still be able to
receive photos during sleep mode.
Manage photos
Show/hide photos: Select which photos to hide by tapping the particular photos
you wish to hide. Hidden photos will NOT be deleted from your frame, you can
always select them to be shown again.
Use to hide or show all photos.
Delete photos:
Select photos that you want to permanently delete from your frame by tapping
the photo.
Use to select or deselect all and to delete the selected photos.
Import photos:
Allows you to import photos from an external SD card.
Before you try to import photos from a SD card, make sure you have a SD card
with photos on inserted into your frame.
Start by selecting the photos that you want to import onto your frame. Once
selected tap the import button to start the import process.
It is currently not possible to add a caption or define the most important
part of the photo when using the import function. Alternatively, add yourself
to your friend list and send them using the app.
My Friends
This list contains all the people that are allowed to send photos to your
frame.
Remove person
To remove a person from this list, thereby removing their permission to send
you photos, tap the delete icon ×. You will then be asked to confirm the
removal and if you would like to remove all photos received from this person.
Add person
To allow a new person to send you photos, simply tap the add friend button +1
and share the presented code in whatever way you prefer.
Display and slideshow
Timer
Define the duration a photo should be displayed.
Show caption
Sets whether or not to display the captions that your friends have sent with
the photo. Check to display captions. Uncheck to hide captions.
Brightness level
Adjust the brightness level of the screen.
Wi-Fi
Set which Wi-Fi the frame should be connected to. If you are connecting to a
network with a captive portal a web browser icon should appear in top right
corner of the screen. Use this to open a browser where you can enter
credentials to access the network.
Backup and Restore
Backup frame to SD card
Tap to make a backup of your photos, friends, and settings. The time of latest
successful backup will be displayed.
Any existing backup on the SD card will be overridden!
Automatic backup
If checked, your frame will automatically take a backup within 30 hours of you
receiving new photos or making changes on your frame.
Restore from backup
Before you attempt to restore your frame, start by confirming that your
backup is up-to-date.
To restore from a backup, you must first reset the frame. It is important to
note that you cannot restore to a new Frameo frame and keep the old frame
operational at the same time.
Reset frame
Removes all data from your frame. This will permanently remove all your
photos, friends/connections, and settings.
About
Check for update
Check if an update is available for your frame.
Share anonymous analytics data
Sharing anonymous analytics data helps us tremendously with improving the
frameo software. We understand if you do not wish to share this data with us.
Set checked if you wish to help us improve frameo. Set unchecked to deny the
sharing of anonymous analytics data.
Guide
Opens the quick start guide, that was shown when you first started the frame.
Warranty, Compliance, Support and Safety information
For more information regarding warranty, hardware compliances, support, and safety please refer to the material included in the package.
Electric and electronic equipment contains materials, components and substances that can be hazardous to your health and the environment if the waste material (discarded electric and electronic equipment) is not handled correctly.
Electric and electronic equipment is marked with the crossed out trash can symbol, seen below. This symbol signifies that electric and electronic equipment should not be disposed of with other household waste, but should be disposed of separately.
All cities have established collection points, where electric and electronic equipment can either be submitted free of charge at recycling stations and other collection sites, or be collected from the households. Additional information is available at the technical department of your city.
NOTE: FCC Statement
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. This
equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions :
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body
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