Bissell 1240, 68C7 Series Power Force Helix User Guide

Power Force Helix

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

• Always connect to a polarized outlet (one slot is wider than the other). Do not modify the polarized plug to fit a non-polar-ized outlet or extension cord.
• Do not leave vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Do not use for any purpose other than described in this User’s Guide. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn off all controls before plugging or unplugging vacuum cleaner.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filters in place.
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Use only on dry, indoor surfaces.
• Keep appliance on a level surface.
• Do not carry the vacuum cleaner while it is running.
• Unplug before connecting or disconnecting the TurboBrush® Tool.

SAVE THESE INSTRUCTIONS FOR FUTURE USE

This model is for household use only.

THIS APPLIANCE HAS A POLARIZED PLUG
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.

Thanks for buying a BISSELL vacuum: We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete,
high-tech home cleaning system.
Your BISSELL vacuum is well made, and we back it with a limited one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL vacuum.
Thanks again, from all of us at BISSELL.

Product View

1. Handle
2 TurboBrush® Tool
(68C7 Models)
3 Quick Release™ Cord Wrap 4 Upper Tank
5 Primary Separator
6 Power Cord
7 Easy Empty™ Dirt Container 8 Inner and Outer Circular Filters 9 Lower Filter Cup
10 Lock ’n Seal™ Lever
11 Post Motor Filter
(select 68C7 Models)
12 Height Adjustment Knob
13 Furniture Protection Guard 14 Powerfoot
15 Cord Clip
16 Hose Clip
17 Stretch Hose
18 Crevice Tool
19 Carrying Handle
20 Twist N Snap hose
21 Combination Dusting Brush
22 Extension Wand
23 Hose Wand
24 Handle Release Pedal
25 Power Switch
26 Hose Wand Base
27 PRL – Model and Serial Number
28 Foot Hose

WARNING: Plastic film can be dangerous. To avoid danger of suffocation, keep away from babies and children.
WARNING: Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.
WARNING: To reduce the risk of electric shock, turn power switch off and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.

Assembly

You will need a Phillips screwdriver for assembly.

Attach handle to vaccum

1. Locate handle and remove screw packet taped to the base of the handle.
2. Stand the vacuum upright and place the base of the handle firmly into the grooves at the top of the vacuum body.
3. Insert the two (2) screws into the existing holes on each side and tighten securely.

Attach vacuum hose and tools

1. Line up tabs on the base of the Twist ‘n Snap™ hose with the corresponding notches on the hose collar. Turn the hose to the right to lock into place.
2. Grasp the Quick Reach handle and slide the end of the hose into the Hose Wand Base. Snap the hose into the upper hose clip on handle.
3. Slide the extension wand and crevice tool together into storage clip.
4. Snap the combination tool into the storage clip.
5. The TurboBrush® Tool bracket slides into the front of the handle. Attach the bracket by aligning the pegs with the holes on the handle and pulling down until it locks into place.
6. Place the TurboBrush® Tool in the bracket by aligning the bottom of bracket with the opening of the brush roll and snap the TurboBrush® Tool into place.

Operations

Power switch

The red power switch is located on the bottom left of the back side of the unit. Press gently with foot to turn power ON and OFF.

Power cord

When you are finished vacuuming, return to upright position and store power cord.
1. Turn vacuum OFF.
2. Unplug power cord by grasping the polarized plug (NOT the cord) and disconnect from outlet.
3. Loop power cord around cord wraps on side of vacuum and clip molded plug to power cord to secure.

Handle positions

The handle release pedal is located just under the red power switch on the bottom left of the back of the vacuum. Press the black handle release pedal with foot to place vacuum into one of three cleaning positions:
Upright: for storage, transporting, and above floor cleaning with tools.
Transport in upright position by tilting vacuum on rear wheels and push forward or use carrying handle on back of handle base.
Normal Cleaning: Press handle release pedal once for most household floor cleaning.
Low Cleaning: From normal cleaning position, press handle release pedal once for cleaning under low furniture.

WARNING: The rotating floor brush continues to rotate while tools are in use. To reduce the risk of injury from moving parts, always move the cleaner with the carrying handle at the back of the cleaner. Always place vacuum cleaner on floor with handle in upright position when using tools. Never place your fingers under the cleaner when it is running. Never place powerfoot on furniture or uneven surfaces. Do not place vacuum cleaner close enough to objects to pull them into rotating brush.

Height adjustments (select models)

Turn knob on Powerfoot to adjust to one of 5 Height Adjustments. If knob is difficult to turn, tilt the cleaner back slightly to take the weight off the foot while turning.
Lowest Setting: For low pile carpet and barefloors.
Medium Setting: For medium pile carpet.
Highest Setting: For high pile and most shag carpet. Adjust to high setting if difficult to push

Tools

Attach desired tool to hose for cleaning above floor surfaces.

1. Remove Hose: With vacuum in upright posi-tion, grasp the Quick Reach Handle and lift hose wand to separate from suction intake opening.
2. Attach tools by firmly pushing onto vacuum hose or extension wand.
   a. Combination dusting brush/upholstery tool: Rotate for desired use. Use brush side to dust blinds, books, lamps, shelves, and baseboards. Use upholstery side for furniture, drapes and, fabrics.
   b. Crevice Tool: Use in tight narrow spaces.
   c. Extension Wand: Use with desired attachment for longer reach.
   d. TurboBrush® Tool (Select Models):
   Use rotating brush action for small flat areas such as stairs, and cushions. Press down gently and pull towards you in a raking motion. Too much pressure will cause the brush to stop rotating.

Maintenance & Care

To maximize performance and extend life of your vacuum it is very important to perform the following maintenance steps.

Emptying the Easy Empty™ Dirt Container

1. Empty when dirt reaches the “Full” line on the container
2. Turn power OFF. Unplug power cord from electrical outlet.
3. Slide Lock ‘n Seal lever to “Unlock” position.
4. Grasp dirt cup handle and pull straight out to remove from vacuum and empty.
5. Place dirt container back in the vacuum and slide lever to lock position.

NOTE: The dirt container may be washed in warm water with mild detergent. Make sure it is completely dry before replacing.

Cleaning inner and outer circular filter

To maintain suction and cleaning performance, check and clean filters regularly

1. Turn power OFF. Unplug vacuum cord from electrical outlet
2. Slide Lock ‘n Seal lever to unlock position.
3. Remove the dirt container and set aside. Grasp the filter cup, lift and pull straight up. DO NOT PULL CIRCULAR FOAM FILTER OUT OF THE FILTER CUP WHILE IT IS STILL IN THE VACUUM.
4. Grasp the plastic tab on the top of the circular foam filters. Twist counterclockwise to unlock and pull out.
5. Separate both outer foam filters and inner pleated circular filter. Wash each individually by hand in warm water. Mild detergent may be used if desired. Rinse well, let filters completely air dry before replacing in filter cup.
6. Wash filter cup in warm water with mild deter-gent. Completely air dry before reassembling with filters. DO NOT PUT IN DISHWASHER.
7. The upper tank and primary separator can be wiped clean with a damp cloth. Remove large debris. Reach underneath the upper tank and turn the rim of the primary separator to the left to unlock. Pull straight down and remove. Make sure all parts are completely dry before replacing.
8. To replace primary separator, position top of primary separator inside clear center cavity and turn toward the right to lock tabs into place.

Cleaning the pre-motor filter

The pre-motor filter protects the motor from debris.

1. Turn power OFF. Unplug vacuum cord from electrical outlet.
2. The pre motor filter is located underneath the filter cup in the center of the round part of the Lock ‘n Seal lever.
3. Remove the small round filter and any debris on top of it. Rinse under warm water; air dry completely before replacing.

Replacing the post-motor filter

The post-motor filter assists in the filtration process to return clean air to the room.

1. Turn power OFF. Unplug vacuum cord from electrical outlet.
2. Locate filter behind the filter door on the front of the vacuum. Remove and replace when filter becomes dirty. The white, pleated post-motor filter is NOT washable.
3. Replace the door by inserting the tabs on the left side and snapping the right side into place.

WARNING: Do not operate vacuum with damp or wet filters or without all filters in place.

Checking rotating floor brush and drive belt

Check your vacuum’s rotating floor brush and drive belt regularly for wear or damage.

1. Turn power OFF. Unplug vacuum cord from electrical outlet.
2. Place handle in low position and turn vacuum over so bottom side is facing up.
3. Using a screwdriver, remove the six screws and lift brush cover off.
4. Grasp rotating floor brush at both ends and lift.
5. Clean strings, hair and other debris from rotating floor brush, motor pulley, and drive belt areas.
6. Check drive belt for wear, cuts, or stressed areas.
7. Check air passageway for obstructions. Remove debris from this area.
8. Place drive belt back onto motor pulley and brush roll. Put right side brush roll end cap back into the housing. Pull on the brush roll applying tension to the drive belt. Put left side end cap back in the housing.
9. Reposition brush cover and fasten six screws back into place.

Replace Drive Belt

1. Turn power OFF. Unplug vacuum cord from electrical outlet.
2. With rotating brush removed (steps 1-4 of Check rotating floor brush and drive belt), grasp old drive belt and remove from motor pulley. Discard old drive belt.
3. Place new drive belt over motor pulley and stretch other end over rotating floor brush in the space between the bristles. Place ends of rotating floor brush down into slots.
4. Turn rotating floor brush by hand in the direction of the motor pulley. If properly installed, drive belt will center itself on rotating brush.
5. Reposition brush cover and fasten six screws back into place.

Clearing a clog

Low suction or poor pickup may be due to a clog in the vacuum. If you notice a change in the sound of the vacuum motor, check for clogs.

1. Turn power OFF. Unplug vacuum cord from electrical outlet.
2. Empty Dirt Container.
3. Check upper tank and suction inlet for clogs. Grasp Hose Wand Base and remove from Foot Hose. Check for clogs in the Foot Hose, Hose Wand Base and the Hose.
4. Grasp Quick Reach handle and remove hose wand from base to check for clogs in the base, the wand, and the hose.
5. Remove the screw attaching the foot hose wand base to the vacuum. Straighten the foot hose wand base and unclog, with long, narrow object such as broom stick. Reattach the foot hose and secure with screw.
6. If the clog persists, follow steps for checking rotating floor brush on page 10 and inspect the air passageway for obstructions.

TurboBrush® Tool Maintenance (select models only)

1. Turn power OFF. Unplug vacuum cord from electrical outlet.
2. Remove tool from hose or from clip on vacuum handle.
3. Twist collar so opening is at the top and lift clear cover to remove.
4. Remove brush from belt and clean debris.
5. Replace brush inside belt and place ends into slots on the sides.
6. Reposition top cover making sure to line up inside tab at the front with the opening on the cover. Twist collar until opening is at the bottom to lock into place.

Troubleshooting

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.

electrical plug
Blown fuse/tripped breakers in home| Check/replace fuse or reset breaker

Vacuum cleaner doesn’t have good suction

| Hose not properly positioned| Make sure hose is fully connected to base and body. Be sure to hold onto plastic hose collar while connecting hose.
Dirt tank not installed properly| Check assembly of upper and lower portions, correctly position and secure into place
Dirt tank is full| Empty dirt tank
Clog in cleaner| Follow instructions on pg. 11 for clearing clogs
Filters are dirty| Check and clean filter. Follow instructions on pg. 8-9
Hose not properly attached| Make sure hose collar is properly installed
Vacuum is not suctioning or blowing| Make sure hose collar is properly installed. Follow instructions on pg. 11 for clearing clogs.

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.

Replacement Parts

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by e-mail or telephone as described below.

Limited One-Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.

See information below on “If your BISSELL product should require service”.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limita-tion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty last so the above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Visit BISSELL.com or contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.
Website:www.BISSELL.com
Call: BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am – 10pm ET Saturday 9am – 8pm ET Sunday 10am – 7pm ET

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