JANOME Warranty Information

June 8, 2024
Janome

JANOME
Limited 1 Year Warranty

Janome America, Inc. warrants this sewing machine for a period of 1 year from the date of purchase against defects in materials or workmanship. During this period, Janome America, Inc. will, at its option, repair or replace this sewing machine free of charge, exclusive of handling, packaging, and shipping charges, if the sewing machine fails to operate due to a defect in material or workmanship. For service under this warranty, send this sewing machine freight pre-paid with proof of purchase to Janome America, Inc., 10 Industrial Ave., Mahwah, NJ 07430-2205. Enclose $9.75 for handling, packaging, and return shipping charges. Also provide your name, address, and telephone number. We recommend that you insure the package to cover damage during shipping.

This sewing machine is warranted only for normal household (non-commercial) use. Non-durable parts including, without limitation, needles, belts, bobbins, bobbin holders, springs, and parts that normally require replacement are specifically excluded from this warranty. This warranty does not cover failures caused by improper maintenance or repair, abuse, normal wear and tear, misuse, or events beyond the control of Janome America, Inc. This warranty extends only to the consumer who has originally purchased this product or to a gift recipient as evidenced by the proper return of the attached Janome Record Card.

Except as stated above, there are no other warranties, expressed or implied. Janome America, Inc. shall not be liable for any incidental or consequential damages directly or indirectly arising from use or inability to use this product or from any other cause. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the exclusion or limitation may not apply in all cases. This warranty gives the purchaser specific legal rights. The purchaser may also have other rights that vary from state to state.

If you have any question, please contact: Janome America Inc., 10 Industrial Avenue, Mahwah, NJ 07430 1-800-766-SEWS (7397) custrel@janome- america.com http://www.janome.com
JANOME Record Card
Purchaser: Please mail this card to Janome America, Inc., 10 Industrial Ave., Mahwah, NJ 07430-2205 1-800-766-SEWS (7397)
Model: Serial #: ____Purchase date:
Purchaser’s name:
Purchaser’s address:

City: ____ State:____ Zip:____
Purchaser’s telephone number:__
Purchaser’s E-mail address:__
(for product news — your secure address will not be sold or disclosed to anyone)
Check here if you do not want to receive offers or special mailings.
Retailer:____
Retailer’s address:____
City:
State:_____ Zip:__
525-811-004 Printed in Thailand

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