Audioengine A5+ Home Music System W/ Bluetooth Aptx-Hd Manual

June 7, 2024
audioengine

Audioengine A5+ Wireless

Audioengine A5+

Premium Powered Speakers

Welcome to the Audioengine family and congratulations on your purchase of the Audioengine 5+ Wireless Powered Speaker System!

The Audioengine team is dedicated to bringing you the highest-quality listening experience possible and the Audioengine 5+ Wireless speakers were designed with the same attention to detail and operational simplicity as all other Audioengine products.

As with our other past efforts, we want to thank our customers, distributors, and resellers for the inspiration to create another great Audioengine product.

What’s in the box

  • A5+ Wireless powered (left) speaker
  • A5+ Wireless passive (right) speaker
  • Remote control
  • Antenna
  • Speaker wire (16AWG), 3.75 meters (~12.3ft)
  • Detachable AC power cord
  • 3.5mm mini-jack to mini-jack audio cable, 2 meters (~6.5ft)
  • RCA-to-RCA audio cable, 2 meters (~6.5ft)
  • Cloth speaker bags
  • Cloth cable bag
  • Setup guide
  • Product line brochure

Features

  • Built-in power appliers
  • High-fidelity Bluetooth® with aptX® HD + extended range
  • RCA and mini-jack audio inputs
  • Remote control
  • Variable preamp audio output
  • Custom Kevlar woofers and silk tweeters
  • Hand-built MDF wood cabinets

Safety Instructions

  1. Please read these instructions before using this product.
  2. Keep these instructions for future reference.
  3. Heed all warnings on the product and in this guide.
  4. Follow all instructions.
  5. Do not use this apparatus near water or moisture.
  6. Clean only with a dry cloth and as directed by the manufacturer.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  8. Do not install near any heat sources, such as radiators, heat registers, stoves or other apparatus that produce heat.
  9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wider blade or third prong are provided for your safety.
  10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
  11.  Use only attachments or accessories specified by the manufacturer.
  12. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
  13. Unplug this apparatus during lightning storms or when unused for long periods of time to prevent damage to this product.
  14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped

Caution

Unpacking

Your speakers were carefully tested and inspected before packaging and shipping. After unpacking please check for any damage. It is rare that any damage occurs during shipping, but if this does happen contact the shipping company immediately. We also recommend that you keep the original carton and packing material.

Quick Setup – Wireless connection

  1. Connect the speaker wire from the left (powered) speaker to the right (passive) speaker.
  2. Connect the power cable to the A5+ rear panel and plug the other end into an AC power outlet.
  3. Connect the antenna to the A5+ rear panel.
  4. Turn on the power switch on the rear panel. The A5+ will go into wireless pair mode and the Pair button on the rear panel of the powered speaker should be flashing.
  5. On your device, turn on Bluetooth and go to Bluetooth preferences. Select “Audioengine 5+” to pair and connect. The Pair indicator on the A5+ rear panel should stop flashing and turn solid.
  6. Play your music and adjust volume levels on A5+ and your device.
  7. Repeat steps 5 and 6 to add additional devices. A5+ can connect only one device at a time, but it will remember up to six devices.

To disconnect from a paired device and put the speakers back into  pair mode, either remove the speakers from your device or press and hold the Pair button on the rear panel until the indicator begins flashing.

Wired connection

  1. Connect one of the included audio cables to your music player (phone, tablet, computer, TV, etc.) and the other end to an input on the A5+ rear panel.
  2. Play your music and adjust the volume on the speakers and your device to the desired listening levels.

Inputs and volume settings

Multiple sources and devices may be connected to the speakers at the same time and all inputs are open and active so it’s easy to switch between your tablet, phone, TV, or any other device.

To adjust the volume, we recommend you first set a level on the A5+ and then use the volume control directly on your device to adjust the overall level. Volume settings are flexible and there is no right or wrong so feel free to experiment to and settings that work for you.

Break-in Period

Your speakers will sound great out of the box and will get better over time. No need to do anything else but listen to them. We do recommend that you give them at least 40 to 50 hours break-in time before doing any critical listening.

Cleaning

We don’t recommend using any solvents or cleaners. Just wipe down the cabinets with a soft, dry cloth.
For additional setup instructions and troubleshooting tips, go to http://support.audioengineusa.com.

Other Features

Variable audio output

The A5+ Wireless Powered Speakers include a variable full-range preamp
audio output so you can connect a subwoofer. You can also stream music
to other systems around your house by using our add-on wireless adapters.
This output is variable (adjustable) so the volume level of the output
can be conveniently controlled from the A5+ front panel or remote
control.

Stand Mounting

Threaded ¼’ x 20 brass inserts are included on the bottom of each speaker cabinet to provide the ability to attach the speakers to poor stands; however, these inserts are not designed to support the full weight of the speakers and therefore should not be used with single-point wall or ceiling  mounts.

Important safety note: It is the customer’s responsibility to check with the speaker stand manufacturer to determine whether that specific stand is capable of handling the weight and proportions of these speakers in safe and stable manner. The customer is also responsible for proper selection of mounting hardware not included with the speaker and for the proper assembly. Audioengine disclaims any liability for the selection of suitable poor stands and/or correct hardware between the selected stand and these speakers.

Speaker Placement

Although your A5+ speakers are very forgiving with regards to where you place them, it’s true that proper speaker location can have an impact on sound quality. Even though there seem to be different theories on correct speaker placement, rooms and tastes are different so it’s difficult to recommend a perfect setup. We do suggest you feel free to experiment to see what works for you.

As a general rule of thumb for the best soundstage and imaging, the speakers should be equidistant from side walls and a different distance from rear walls. Tweeters should be at about eye-level in your most frequent listening location and for the best bass response we recommend at least 6 inches of clearance between the rear of the speakers and the wall behind them.

Here are a few more suggestions, assuming you have some flexibility regarding where you place your speakers. No need for concern if your situation and listening environment dictate the speakers’ position.

Both speakers should be equidistant from your primary listening position.

Placing the speakers at least 6 feet (1.8m) apart usually provides the best imaging.

Try to keep the speakers near the front edge of shelves or cabinets.

Allow at least 6 inches of clearance between the rear of the speakers and the wall or surface behind them.

If you need to turn the speakers on their sides, position the tweeters toward the outside.

If used on a desktop for computer speakers, it’s best if they are placed on a solid surface.

Remote Control

Remote Control

Replacing the battery

If the remote control isn’t working or is slow to respond, the battery may need to be replaced. To access the battery, insert a paper clip into the hole on the back of the remote.

A5+ Wireless (left) speaker front

A5+ Wireless \(left\) speaker front

A5+ Wireless (left) speaker rear

A5+ Wireless \(left\) speaker rear

Warranty Information

All Audioengine products have a 3-year Limited Warranty on parts and labor from date of purchase. The Limited Warranty applies only to Audioengine products purchased in the United States. Your warranty is automatic, so there is no need to register. For Limited Warranty coverage elsewhere, please contact the Audioengine dealer, reseller, or distributor in your country or region.

What is covered

All defective parts or faulty workmanship.

What is not covered

The Audioengine Limited Warranty does not cover damage caused by accident, misuse, abuse, neglect, excessive moisture, lightning, power surges, other acts of nature, unauthorized product modification or repairs, or failure to follow the instructions outlined in this guide.

What we will do

We will repair or replace any defective parts, at our option, within a reasonable amount of time and free of charge any time during the warranty period. After service, we will be responsible for shipping the product back to you at our expense.

What we ask from you

You will be responsible for shipping charges to Audioengine or to an authorized dealer. We recommend you keep the original shipping materials to prevent shipping damage if service is needed. Audioengine cannot be responsible for any damages incurred during shipping due to poor packing, so please pack well and make sure to insure your shipment.

How to obtain Audioengine warranty service

If you have any questions or feel you may need service, contact the reseller where you purchased your product. You can also visit our support portal at support.audioengineusa.com where you will and a searchable Knowledge Base, and if you don’t and an answer to your question you can easily contact us by opening a support ticket.
We will do everything we can to answer your questions and resolve any issues as quickly as possible.

Exclusive remedy

This Limited Warranty is fully transferable provided the current owner furnishes the proof of purchase and that the serial number on the product is intact. THE MAXIMUM LIABILITY OF AUDIOENGINE SHALL NOT
EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.

Product returns and refunds

We sincerely hope you get as much enjoyment from our products as we’ve had creating them. However, should you have an issue or are not satisfied with any Audioengine product for any reason contact the reseller where you purchased or contact us directly: http://support.audioengineusa.com/support/home

About Audioengine

Audioengine designs and builds innovative audio products with all your music in mind. Great sound, simple but elegant designs, high-quality materials and truly useful features are what Audioengine is about. We sincerely hope you get as much enjoyment from our products as we’ve had creating them!

FCC Part 15 Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Information for Users on Disposal of Old Equipment [European Union]

This symbol indicates that the electrical and electronic equipment should not be disposed as general household waste at its end-of-life. Instead, the product should be handed over to the applicable collection point for the recycling in accordance with your national legislation.

By disposing of this product correctly, you will help to conserve the environment and human health that could otherwise be caused by inappropriate waste handling of this product. For more information about collection point and recycling of this product, please contact your household waste disposal service or the shop where you purchased the product.

Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

[Other Countries outside the European Union]

If you wish to dispose of this product, please do so in accordance with applicable national legislation or other rules in your country for the treatment of old electrical and electronic equipment.

© 2017 Audioengine, LLC. All Rights Reserved.

Audioengine and Audioengine A5+ Wireless are trademarks of Audioengine.
The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG,
Inc. and are used by Audioengine under license.
The aptX® mark and logos are registered trademarks of CSR plc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

A5+ Wireless Quick Setup

Step 1: Connect the speaker wire from the left (powered) speaker to the right (passive) speaker.

Step 2: Connect the power cable to the A5+ Wireless rear panel and plug the other end into an AC power outlet.

Step 3: Connect the wireless antenna to the A5+ Wireless rear panel.

Wireless Connection

Step 1 : Turn on the A5+ Wireless power switch located on the rear panel. A5+ Wireless will automatically go into “pair mode” and the Pair button on the rear panel should be flashing.

Step 2: On your device, turn on Bluetooth and go to Bluetooth preferences. Select “Audioengine A5+” to pair and connect. The Pair indicator on the A5+ Wireless rear panel should be solid.

Step 3: Play your music and adjust volume levels on A5+ Wireless and your device.

Step 4: Repeat Steps 2 and 3 to add additional devices. A5+ Wrireless can connet only to one device at a time but will remember up to six devices.

To disconnect A5+ Wireless from a paired device and put the speakers back into pair mode, press and hold the Pair button on the A5+ Wireless rear panel until the pair indicator starts flashing.

Wired Connection

Step 1: Connect one of the included audio cables to your music player (phone, tablet, computer, TV, etc) and the other end to an input on the A5+ Wireless rear panel.

Step 2: Play your music and adjust the volume on the speakers and your device to the desired listening levels.

A5+ WIRELESS SETUP VIDEO

A5+ Wireless Troubleshooting Tips

The following troubleshooting tips can help diagnose and correct most concerns with the A5+ Wireless. We have attempted to make this list as comprehensive as possible, so some of these may not apply to your issue, but please go through each tip.

If the power indicator on the front panel is not illuminated, then try these tips:

  • Verify that the AC power cord is connected to the speaker rear panel and to a working AC power outlet.
  • Check that the speaker’s power switch is in the ON position.
  • Check that the rear panel voltage selector matches the operating voltage in your country or region.

If there is still no power, check the fuse in the rear panel. If the fuse is blown and needs to be replaced it is important to replace with the same fuse type and value.

If the front panel indicator light is on but you are experiencing an audio- related or other issue with a wired connection, try these tips:

  • Power-cycle the speakers by switching them off and back on using the power switch on the rear panel.
  • Be sure the speakers are not in MUTE or SLEEP mode (if so, the front panel indicator light will be flashing).
  • Check that the cables from your audio sources to the speaker are properly connected. Confirm by unplugging the audio cables and then reconnecting. Try using as many different inputs and input sources as possible to see if the problem follows.
  • Check speaker wire connections from the left (powered) speaker to the right (passive) speaker. Confirm by removing the speaker wire from on each speaker and reconnecting. Also check speaker wire polarity by verifying that the wires are going to same terminals on both speakers.
  • Verify that your audio input source components or devices are all powered on and the volume levels are turned up.
  • If using a computer, verify that the audio output balance setting is centered for the OS and all apps.
  • Make sure the speakers are not too close to a wall or other obstruction, which could limit bass output.
  • Decrease the volume level of the audio input source and increase the volume of the speakers.
  • If you are using a wireless adapter, preamp, or external DAC with these speakers, remove these (temporarily) and connect the audio source directly to the speakers.
  • If your input source has its own EQ or other sound settings, make sure they are all temporarily turned off.
  • Also try moving the speakers to a different location to see if something is causing interference in the current location. Something as simple as a wireless internet router, cordless or mobile phone, or halogen lamp near the speakers can all cause interference.

If you’re having Bluetooth-related issues, try these tips:

If your A5+ Wireless is already connected to a device, the Pair LED on the rear of the left  speaker will be on and solid; if your A5+ Wireless has been idle (and not connected to a device) for more than 2 minutes, the LED will be off. Tap the LED and it should begin blinking (or pair to your A5+ Wireless using your source device, and the LED will go from off, to on and solid). If your A5+ Wireless’ LED indicator doesn’t light up, try using a different AC outlet, and check to see that any wall outlets or surge protectors are switched to the “On” position and are in working order.

  • Try playing audio from more than one application on your phone/tablet, or computer.
  • Check to make sure your source device is running the most up to date version of software available.
  • Try disconnecting from and forgetting the A5+ Wireless through your source’s Bluetooth settings, and re-pairing to the A5+ Wireless.
  • Try using a different source device with your A5+ Wireless to see if the issue follows. Also be sure to test your A5+ Wireless using the analog input as well.
  • If at all possible, try your A5+ Wireless in a different location and / or setup to see if something is causing interference in the current location.

A5+ Wireless troubleshooting tips – remote control

Remote control is not working or remote range is reduced.

  • Make sure nothing is blocking the remote control receiver, which is in the left powered speaker.
  • Check the remote battery to be sure it is installed correctly.
  • Replace the battery with another CR2025 battery

Downloads

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