electriQ Smart WiFi Controlled Wall Mounted Inverter Split Air Conditioner With Heat Pump User Manual
- June 7, 2024
- ElectriQ
Table of Contents
Smart WiFi Controlled Wall Mounted Inverter Split Air Conditioner With
Heat Pump
USER AND INSTALLATION MANUAL
iQool9PLUS 9,000 BTU iQool12PLUS 12,000 BTU
SMART WIFI CONTROLLED WALL MOUNTED INVERTER SPLIT AIR CONDITIONER WITH HEAT
PUMP
Thank you for choosing an electriQ Air Conditioner Please read this user
manual before using this innovative
Air Conditioner and keep it safe for future reference.
CONTENTS
SAFETY INSTRUCTIONS
3
OPERATION
5
INDOOR UNIT
6
OUTDOOR UNIT
6
REMOTE CONTROL
7
SETTING UP THE REMOTE
9
DISPLAY PANEL
9
FUNCTIONS
10
WIFI CONTROL
13
BEFORE YOU START
13
DOWNLOAD THE APP TO YOUR PHONE
13
ACTIVATING THE APP
14
REGISTER THE APP
14
EMAIL REGISTRATION
14
SMS REGISTRATION
15
FORGOTTEN PASSWORD
15
CONNECTION METHODS AVAILABLE FOR SETUP
16
CHANGING BETWEEN CONNECTION TYPES
16
ADDING A DEVICE
16
CONNECTING USING CF MODE (QUICK CONNECTION)
17
CONNECTING USING AP MODE (ALTERNATIVE METHOD)
18
USING THE TIMER FUNCTION
20
MORE SETTINGS
22
MAINTENANCE
23
END OF SEASON
24
START OF SEASON
24
REPLACING THE BATTERIES
24
INSTALLATION GUIDE
25
TOOLS RECOMMENDED FOR INSTALLATION
28
INFORMATION REGARDING THE INSTALLATION OF THE INDOOR UNIT
30
INSTALLATION OF THE OUTDOOR UNIT
31
CONDENSATE DRAINAGE OF THE OUTDOOR UNIT
31
INSTALL THE WATER DRAINAGE PIPE
33
ELECTRICAL CONNECTION OF THE AIR CONDITIONER
35
TROUBLESHOOTING AND SELF DIAGNOSIS
35
WIFI CONTROL TROUBLESHOOTING
36
TECHNICAL SPECIFICATION
40
SUPPORT
41
2
SAFETY INSTRUCTIONS
IMPORTANT!
· The refrigerant used in this air
· Carefully read the instructions before
conditioner is an environmentally
operating the unit
friendly hydrocarbon R32, which has a
· This appliance comprises of an indoor
very low Global Warming Potential
and an outdoor unit. The indoor slim
compared to traditional refrigerants.
evaporator is designed exclusively for · R32 is classed as slightly flammable and
indoor installations while the external
as such naked flames and sources of
condenser can be installed outside while
ignition should be kept a safe distance
still away from flood water or snow line.
from the unit.
· Always place the unit on a dry and · If you are in any doubt about the
stable surface. Install the outdoor unit on
suitability of your electrical supply have
a wall with wall-mounting brackets or fix
it checked and, if necessary, modified by
to a floor slab with special floor
a qualified electrician.
mounting slab bolts or brackets away · This air conditioner has been tested and
from flood or snow lines.
is safe to use. However, as with any
· Rating: This unit must be only
electrical appliance – use it with care.
connected to a 220-240 V / 50 Hz · Disconnect the power before
earthed power source.
dismantling, assembling or cleaning.
· Installation must be in accordance with · Never connect the unit to an electrical
the regulations of the country where the
outlet using an extension cord. Both the
unit is used.
indoor unit and outdoor must be
· This appliance is intended for
hardwired by a qualified electrician.
permanent installation into a fixed · Never operate this appliance if the cord
structure, and should not be installed on
is damaged. Ensure the power cord is
vehicles.
not stretched or exposed to sharp
· The outdoor part of the air conditioner
objects or edges.
unit must always be stored and · A damaged supply cord should be
transported
upright,
otherwise
replaced by the manufacturer or a
irreparable damage may be caused to
qualified electrician in order to avoid a
the compressor; if in doubt we suggest
hazard.
waiting at least 24 hours before starting · Avoid touching any moving parts within
the unit.
the appliance.
· These air conditioners are supplied with · Never insert fingers, pencils or any other
pre flared refrigeration pipes and
objects through the guard
electrical cables, which enables the · This appliance is not intended for use by
installer to reduce the installation time.
persons (including children) with
· European Union regulations requires for
reduced physical, sensory or mental
an F-Gas trained engineer to handle any
capabilities. It is also not intended for
operation
where
non-qualified
use by those with a lack of experience
intervention could cause fluorinated gas
and knowledge, unless they have been
to escape. A commissioning certificate
given supervision or instruction
must be issued with any installation.
concerning the use of the appliance by a
· This air conditioner contains R32 which
person responsible for their safety. Do
is a safe efficient refrigerant which has a
not leave children unsupervised with this
lower environmental burden than
appliance.
traditional refrigerants.
· Do not clean the unit by spraying it or
3
SAFETY INSTRUCTIONS
immersing it in water.
ENERGY SAVING AND UNIT SAFETY
· Any service other than regular cleaning PROTECTION TIPS
or filter replacement should be
performed by an authorized service · Do not cover or restrict the airflow from the
representative or a qualified air outlet or inlet grills.
conditioning engineer. Failure to comply could result in a voided warranty.
· For maximum performance the minimum distance from a wall or objects should be 50cm.
· This air conditioner is intended for · Keep the filters clean. Under normal
cooling / heating a room to a suitable conditions, filters should only need cleaning
level for human comfort, and should not once every four weeks (approximately).
be used for any other purpose such as Since the filters remove airborne particles,
cooling food.
more frequent cleaning maybe necessary,
· Avoid restarting the air conditioning unit depending on the air quality.
unless 3 minutes have passed since · For the initial startup set the fan speed to
being turned off. This prevents damage maximum and the thermostat to 4-5 degrees
to the compressor.
lower than the current temperature. After, set
·
Never use the mains as a switch to start and turn off the air conditioning unit. Use the provided ON/OFF button located on the remote control.
the fan switch to low and set the thermostat to your desired setting. · To protect the unit we recommend not using the cooling mode when the ambient indoor temperature is higher than 35.
· The indoor unit should not be installed in · To protect the unit we recommend not using
laundry or wet rooms.
the heating mode when the indoor ambient
· Diagrams and pictures provided within temperature is lower than 7. Performance
the manual are for guidance only. Due will be reduced at lower temperatures.
to continual product development, if · Note the manufacturer operating temperature
there is any variance between the ranges at the end of this user manual.
manual and the product received, the
information provided on the product
should be followed.
4
COOLING MODE
OPERATION
2 1
3
4
5
78 6
The compressor (6) in the external unit compresses the refrigerant into a high-temperature, highpressure gas. When this gas flows along the cooling fins of the condenser (7), heat is exuded and the gas condenses into a liquid, which is then led to the evaporator (1) in the indoor unit. The liquid expands into a gas at a low temperature and low pressure. This gas absorbs the warmth of the air in the room, and a fan (3) draws the air through the filter and over the evaporator (1), blowing the cooled air back into the room. The heat is moved to the compressor along with the gas. A fan (8) draws air over the condenser and blows the warm air away.
1. Evaporator 4. Gas Line 7. Condenser
2. Filter 5. Liquid line 8. Condenser Fan
3. Evaporator Fan 6. Compressor
HEAT PUMP MODE The system operates in reverse: the condenser works as an
evaporator, the evaporator as a condenser: warm air is blown into the room. It
is ideal as a maintenance heating when outside temperature is not too low and
when the indoor temperature is more than 7°C.
DEHUMIDIFYING As with cooling, the moisture in the air condenses on the cold
evaporator at room temperature acting as a powerful dehumidifier.
5
INDOOR UNIT OUTDOOR UNIT
OPERATION
No. Description
1 Front panel
2 Air filter
3 Optional filter (If installed)
4 LED Display
5 Signal receiver
6 Terminal block cover
7
Ionizer generator (not applicable on all models)
8 Deflectors
9 Emergency button
10 Indoor unit rating label
11 Airflow direction louver
12 Remote control
Note: Diagrams are for illustrative purposes only
No. Description 12 Air outlet grille 13 Outdoor unit rating label 14 Terminal block cover 15 Gas valve 16 Liquid valve
6
OPERATION
REMOTE CONTROL
The remote control has a range of up to 8m. Point the remote control at the
receiver in the interior unit. A beep confirms that the remote control signal
has been received.
REMOTE OPERATION
Turn the appliance on using the ON/OFF button. This activates the most
recently used setting. The ON/OFF button also turns the air conditioner off.
*Horizontal swing not available on most models and the horizontal direction must be adjusted manually.
BUTTONS
Button Power
Turbo
Mute Mode Eco Timer
Function Press to turn the unit on or off. Press to activate turbo mode. This
will make the unit work in high performance mode to quickly cool or heat the
room for a period of 15 minutes. The fan will be set to max, the temperature
will be set to either 16oC in cooling mode or 31oC in heating mode. Press and
hold for 5 seconds to change between Fahrenheit and Celsius. Press to reduce
the fan speed to produce the lowest possible wind noise. Press to change
between the different modes. Press to turn eco mode on or off. In cooling mode
eco mode slowly increases the desired temperature by 2oC. In heating mode eco
mode slowly decreases the desired temperature by 2oC Press to set the timer.
Press to increase the desired room temperature or adjust the timer duration.
Press to decrease the desired room temperature or adjust the timer duration.
Select the vertical direction of airflow (Model dependant)
Fan Display Sleep
AntiMildew I Feel Clean Health
Select the horizontal direction of airflow (Model dependant)
Press to select the fan speed between LOW, MED and HIGH. Press to turn on/off
the LED display. Press to activate the “SLEEP” function Press to activate the
anti-mildew function. When activated the fan will run for a period after
cooling operation to dry out the indoor unit. Press to activate the follow me
function. Press to activate the cleaning function. Press to activate the
ioniser function (Not applicable)
7
DISPLAY
OPERATION
Battery Indicator Auto Mode Cooling Mode Dry Mode Fan Mode Heating Mode ECO
Mode Timer Temperature Indicator Fan Speed Indicator Mute Function TURBO
Function Vertical Swing Horizontal Swing SLEEP Function Health Function IFEEL
Function 8°C Heating Function Signal Indicator Gentle Fan Child Lock Display
On/Off GEN Function Self-Clean Function Anti-Mildew Function
8
OPERATION
TEMPERATURE The desired temperature is set with the up and/or down button,
within the limits of the thermostat: 16°C 31°C. Use the FAN SPEED button to
set the fan speed at low, medium and high; or automatic (the symbol on the
display will flash). The fan speed in the automatic setting is determined by
the difference between the set temperature and the room temperature.
SETTING UP THE REMOTE
When batteries are first inserted into the remote or following changing the
batteries, the remote must be set up for COOLING AND HEATING or COOLING ONLY.
When the batteries are inserted turn off the remote then press and hold the
MODE button until is displayed to select cooling only. press and hold the MODE
button until is displayed to select heating and cooling.
If the remote is set up for the wrong type of unit, simply remove the
batteries and reinsert, before following the step above.
DISPLAY PANEL
No. Display
Function
1 Health
Illuminated during Health function
operation
2 Temperature Display / Illuminated during Timer operation
Error code
when air conditioner is operational
Displays error code in case of
malfunction
3 Wi-Fi
Illuminated when Wi-Fi is operational
9
OPERATION
FUNCTIONS
COOL 1. Press the MODE button until the COOL indicator appears. 2. Set the
desired temperature. 3. Use the FAN button to set the fan speed.
HEAT 1. Press the MODE button until the HEAT indicator appears 2. Set the
desired temperature. 3. Use the FAN button to set the fan speed.
FAN MODE 1. Press MODE button until the FAN indicator appears. 2. The
temperature settings are disabled in fan mode. 3. Use the FAN button to set
the fan speed, cycling through LOW / MED / HIGH / AUTO.
DEHUMIDIFY 1. Press the MODE button until the dehumidify indicator appears. 2. The fan speed will always be low in this mode and the FAN button is disabled. In addition the temperature cannot be adjusted in dehumidifying mode
AUTO MODE
1. Press the MODE button until the AUTO indicator appears.
2. The difference between the set temperature and room temperature determines how the air
conditioner operates: cool, heat, fan or dry. It is not possible to change the temperature in
this mode the unit will operate to achieve best performance. The operation logic is as
below.
Ambient Temperature Operation Mode Auto Temperature
20°C
Heating
23°C
20°C – 26°C
Dry
18°C
26°C
Cool
23°C
3. Use the FAN button to set the fan speed.
TIMER OFF FUNCTION (WHILE THE AIR CONDITIONER IS ON)
1. Press the MODE button until the symbol appears for the operation you want.
2. Set the desired temperature. 3. Use the FAN button to set the fan speed. 4.
Press the TIMER button to set the running time required. Use the up and down
buttons to
set the running time in 30 minute intervals (max 24 hours). Once the running
time has elapsed, the appliance will switch itself off. To cancel the timer
function before the set time has elapsed, press the TIMER button again.
TIMER ON FUNCTION (WHILE THE AIR CONDITIONER IS IN STANDBY) 1. The appliance is switched off in standby mode 2. Press the TIMER button to set the number of hours until switch on is required. Use the up and down button set the number of hours in 30 min intervals (max 24 hours). Set the desired operation, temperature, fan speed. Once the set time has elapsed, the appliance will switch itself on. To turn off the timer function before the set time has elapsed, press the TIMER button again.
10
OPERATION
SLEEP MODE 1. Press the SLEEP button 2. Set the desired temperature. 3. Press the SLEEP button; The SLEEP indicator will appear on the display. Cancel the sleep mode by pressing the button again. 4. The fan will operate at low speed. 5. The temperature is automatically altered by 1oC every hour for 2 hours. In cooling mode the temperature will rise, in heating it will fall. 6. After 10 hours in Sleep mode the unit will power off automatically.
TURBO 1. Press the TURBO button until the Turbo symbol appears. 2. Set the desired temperature. 3. Use the FAN button to set the fan speed. 4. Press the TURBO button. The fan and compressor will run at maximum speed for 15 minutes, before returning to their previously set levels.
SWING 1. Press the SWING buttons to control the fan direction.
2. The 3. The
controls the horizontal air movement (up/down). controls the vertical air movement (left/right).
ECO 1. Press the ECO button to turn on the energy saving mode 2. In cooling
mode, the desired temperature will increase by 2oC. 3. In heating mode, the
desired temperature will decrease by 2oC.
IFEEL 1. Press the IFEEL button to activate the follow me mode. 2. In this
mode the temperature of the unit will be set based on the temperature where
the remote is situated. 3. The remote will act as a mobile thermostat which
controls the unit.
HEALTH 1. Press the Health button to activate the antibacterial ioniser
function. 2. The ioniser helps to eliminate pollutants in the air.
PLEASE NOTE: The Health mode can only be used on units containing a built in
ioniser.
11
OPERATION
IMPORTANT INFORMATION
HEATING MODE
When the air conditioner is placed in heating mode, the indoor unit will
appear to be inactive while it follows it’s preheat procedure to heat the
evaporator coils. Once the coils have heated, the indoor fan will start to
run. This process usually takes 1 3 minutes, and is designed to ensure that
cold air is not circulated.
AUTO RESTART
The air conditioner will automatically restart when electricity is restored
after a power cut. If in doubt, check the settings.
RANGE OF INTERNAL THERMOSTAT
The internal thermostat can be set at a desired temperature between 16 and
31°C. Note that whether the desired value is achieved depends on the room
size, temperature and insulation of the room.
RANGE OF HEAT PUMP FUNCTION
The heat function can be used when the external ambient temperature is above
-15°C. The performance of the heat pump will degrade with lowering external
temperatures. Please note the performance will reduce when the outdoor
temperature drops below 5°C. CAPACITY
The required cooling or heating capacity depends greatly on the location
and/or use of the room where the air conditioner is installed. Strong sunlight
and the presence of people, lights or equipment creates an additional heat
load. Normal living spaces require about 350 Btu per square metre of floor
surface. In strong sunlight or if other sources of heat are present, this may
be as much as 1200 Btu per sqm.
Tip: On warm days, let the air conditioner cool the room as much as possible
during the night and keep the temperature constant from night to daytime.
EMERGENCY START
In the event of a problem, the air conditioner can be operated using the
emergency button under the panel of the indoor unit. Open the front panel and
press the button, the air conditioner will operate in cooling mode. Press
again within 3 seconds and the unit will change into heating mode. Press a
third time within 3 seconds and the unit will turn off.
12
WIFI CONTROL
BEFORE YOU START
· Ensure your router provides a standard 2.4ghz connection. · If your router
is dual band ensure that both networks have different network names (SSID).
The provider of your router / ISP will be able to provide advice specific to
your router. · Once the app has been installed on your phone, turn off the
data connection, and ensure
your phone is connected to your router via WiFi.
DOWNLOAD THE APP TO YOUR PHONE
Please note that your air conditioner requires a good signal during the setup
process. Your air conditioner is designed to be connected to a 2.4ghz network,
and the connection is set up using the Tuya “SMART LIFE” app. We would advise
on using the QR codes below to ensure the correct app is downloaded.
Android
IOS
The unit can also be controlled using the “Smart Life” app by TUYA which is
also available in the app stores. We would advise on using the version above
which is optimised for use with your air conditioner as we cannot guarantee
the correct functionality of all features with the TUYA app. If
you would prefer to use the TUYA app, please use the QR codes below
Android
IOS
13
ACTIVATING THE APP
The first time the app is used, it will need activating. To do this, either
press the scan button, and scan the QR code below, or press “Enter Activation
Code” and enter the activation code: electriQ
WIFI CONTROL
REGISTER THE APP
Upon the first use, an account will need to be registered. Click on the
“Register” button to enter the registration screen. The account can be created
by using either the default option of an email address, or alternatively by
SMS message using the “Register with mobile number” option.
EMAIL REGISTRATION
Enter your email address, and Press next. In the password box create a new
password for your account, before pressing confirm. This should be at least 6
characters and include letters and numbers.
14
WIFI CONTROL
SMS REGISTRATION
Press on the option at the bottom of the screen to choose the option for
registering with a mobile number. You will receive an activation code via SMS.
Enter the activation code into the verification code box, before entering your
new password in the box below. Please note the password should be at least 6
characters and include letters and numbers. Then press the confirm button to
log in.
FORGOTTEN PASSWORD
Should the password for your account be forgotten, it is possible to use the
“Forgot Password” option which will allow you to enter the email address or
telephone number used to register the account, and a verification code will be
sent to you via the method chosen.
15
WIFI CONTROL
CONNECTION METHODS AVAILABLE FOR SETUP
The air conditioner has two different setup modes, CF (Quick Connection) and
AP (Access Point). The CF mode is a quick and simple way to set the unit up.
The AP connection uses a direct local WiFi connection between your phone and
the air conditioner to upload the network details. Before starting the setup,
please ensure that your air conditioner is in the correct standby mode for the
connection type you are attempting, the display on the air conditioner will
confirm the current connection mode during setup.
CHANGING BETWEEN CONNECTION TYPES
To change the unit between the two connection types, quickly press the display
button on the remote 6 times, and wait approx. 10 seconds until the new
connection mode is displayed on the panel of the air conditioner.
ADDING A DEVICE
1. Press the “Add device” button, which will bring up a screen to choose the
device type. 2. Select “Split Air Conditioner” from the Device Type List. 3.
The app will default to quick connection mode, and this can be changed by
pressing the
button labelled AP Mode in the top right of the screen. 4. After ensuring that
the air conditioner is also in the correct connection mode, follow the
relevant connection guide on the following pages.
16
WIFI CONTROL
CONNECTING USING CF MODE (QUICK CONNECTION)
1. Ensure that the display on the air conditioner is displaying CF before
pressing “Next Step” (otherwise to change the connection mode: Quickly press
the display button on the remote 6 times and wait 10 seconds until CF is
displayed)
2. Select your WiFi router from the drop down list and enter the password
(Please note the password is case sensitive) before pressing next.
The app will automatically upload the connection information to the air
conditioner, once the connection is completed, a message will be displayed to
confirm. On this page there is the option to rename the air conditioner to
something more relevant.
If the connection fails, please retry the connection, failing this try
connecting using the AP mode connection.
17
WIFI CONTROL
CONNECTING USING AP MODE (ALTERNATIVE METHOD)
1. Ensure that the screen on the air conditioner is displaying AP (otherwise
to change the connection mode: Quickly press the display button on the remote
6 times and wait 10 seconds until AP is displayed)
2. Press on the AP Mode button in the top right of the screen to change the
app to AP mode connection.
3. Select your WiFi router from the drop down list and enter the password
(Please note the password is case sensitive) before pressing next.
4. Connect your phone to the WiFi network by leaving the app, and connecting
to the WiFi network created by the air conditioner “Smartlife-XXX”
5. Reopen the app and click on the “Connect now” button,
18
WIFI CONTROL
The app will automatically upload the connection information to the air
conditioner, once the connection is completed, a message will be displayed to
confirm. On this page there is the option to rename the air conditioner to
something more relevant.
If the connection fails, please retry the connection, failing this try
connecting using the CF mode connection.
19
WIFI CONTROL
CONTROLLING YOUR DEVICE THROUGH THE APP
Now that your air conditioner is linked up to your network, you can control it
from your phone. Select your device in the device list to gain access to the
controls for the device.
Use the + and buttons to increase and decrease the desired temperature. The
tabs on the bottom of the screen should be used to change other settings.
Mode: Allows the operating mode to be changed between Feel, Heat, Dry, Cool
and Fan. Speed: Allows the fan speed to be changed between Auto, Low, Medium
and High. Function: Allows the Sleep, Turbo and Eco functions to be activated
(See main manual for description of the operation) and for vertical and
horizontal swing on the louvres to be turned on / off (Not supported on all
units)
20
WIFI CONTROL
USING THE TIMER FUNCTION
The timer can be used to either set a time for the air conditioner to turn on
(and specify the settings it will run with), or a time for the unit to turn
off. Multiple timers can be used together to build a schedule with on and off
times.
1. Press the Timer button at the bottom right of the screen.
2. To set a new timer, press the “Add Timer” button at the bottom of the
screen. If there is a timer already programmed that you would like to amend,
press and hold the timer which requires amendment.
OFF TIMER: 1. Select Timer Off 2. Set the time the air conditioner should turn
off 3. Select which days the timer should operate 4. Press Save in the top
right corner.
ON TIMER: 1. Select Timer On 2. Set the time the air conditioner should turn
on 3. Select which days the unit should run on the auto timer. 4. Set the
Mode, fan speed, desired temperature and function that the air conditioner
should run with. 5. Press Save in the top right corner.
21
WIFI CONTROL
MORE SETTINGS
When on the main screen the three dots in the top right hand corner give you
access to the settings options for the app. This a number of extra options for
modifying the name of the air conditioner, and removing a device from the app.
22
MAINTENANCE
FILTERS Ensure the power is turned off to the unit before attempting to
service the filters.
OPENING THE FRONT PANEL: At the recesses, pull the front part up with both
hands. The front panel will stay horizontal (at around 90°).
CLOSING THE FRONT PANEL: Press the front part down at the sides and in the
middle. Make sure it is properly clicks into place.
REMOVING AND REPLACING THE FILTERS 1. Hold the front panel open (or put it in
horizontal
position) and remove the filter(s). 2. Use a vacuum cleaner to remove dirt. If
the dust
filter is very dirty, it may be washed in lukewarm water with a very small
amount of neutral detergent. Rinse well and allow to dry completely (not in
direct sunlight or near a source of heat).
3. Keep the front panel open and reinstall the filter(s). Press the panel
shut; a click indicates it is closed properly.
4. Restore the power from the consumer unit and turn the air conditioner on.
INDOOR UNIT: While the unit is disconnected from power dust regularly with a
dry cloth or slightly damp paper towel. Never use chemicals or solvents. Never
spray a liquid in or over the appliance. OUTDOOR UNIT: While the unit is
disconnected from power. Remove dirt and keep the air intake and exhaust
openings free of debris, etc. Cleaning with chemicals may cause damage.
23
MAINTENANCE
END OF SEASON
If the air conditioner is not going to be used for an extended period: · Set
in fan mode on a slightly warm day so that the inside of the appliance dries
out. · Switch off the power at the fuse box and remove the batteries from the
remote control. · Clean the filters. · Remove the batteries from the remote
control.
START OF SEASON
If the air conditioner is to be used again after an extended period: · Check
that the air intake and exhaust openings of the interior and exterior units
are not
blocked. Remove any dirt or debris that has accumulated. · Check that the
filter is installed within the indoor unit and is clean. · Check that the
condensation outlet drains properly and there is no dirt or organic blockage
(otherwise leakage may occur) · Install 2 AAA batteries in the remote control.
· Turn the appliance on, set the time and desired setting.
REPLACING THE BATTERIES
· Remove the cover from the rear of the remote control. · Replace the AAA
batteries, ensuring the correct polarity. · Reinstall the cover on the rear of
the remote control. · The display on the remote will start to alternate
between
the HEAT and COOL symbols. Press any button on the remote when the HEAT symbol
is displayed to set the remote up for heating and cooling. · If nothing is
displayed on the remote, try pressing the power button. If still no response,
check the polarity of the batteries and try replacing.
24
INSTALLATION GUIDE
SAFETY
· Only qualified personnel should install this appliance. This installation
manual is intended for use by individuals possessing adequate backgrounds and
qualifications in electrical, electronic, refrigerant and mechanical fields.
Any attempt to install or repair the appliance may result in personal injury
and property damage.
· The manufacturer and retailer cannot be responsible for the interpretation
of this information, nor can it assume any liability in connection with its
use.
· The units are designed for permanent installation. · The equipment is
designed for domestic or office use and we are not making any
endorsements for use in industrial or maritime environment. · Do not place
near sources of heat, vapors, industrial machine oil or other flammable
gases. · High-frequency waves generated by radio equipment, welders and
medical
equipment will interfere with the normal operation of the unit. · Install this
device only when it complies with local/national legislation, ordinances
and standards. · Check the mains voltage and frequency. This unit is only
suitable for an earthed
electrical supply, connection voltage 230 V~ / 50 Hz. The information,
specifications and parameter are subject to change due to technical
modifications or improvement without any prior notice. The accurate
specifications are presented on the nameplate label. · Please read this
installation manual completely before installing the product. · When the power
cord is damaged, replacement work shall be performed by authorized personnel
only. · Installation work must be performed in accordance with all European,
national and / or local directives and standards and must be done by
authorized personnel only. · Always make sure to wear the correct personal
safety protections such as protective eyewear, gloves, ear protection etc. ·
This air conditioner contains a refrigerant and can be classified as
pressurized equipment. Therefore always contact an authorized air conditioning
engineer for installation and maintenance of the air conditioner. · The air
conditioner must be inspected and serviced on an annual basis by an authorised
air conditioning engineer.
25
INSTALLATION GUIDE
INDOOR UNIT POSITION The air inlet and outlet vent should be away from any
obstruction, ensuring that there is a good airflow through the whole air-
conditioned space. Select a position where the condensing water can be easily
drained out, and the indoor unit can be easily connected to outdoor unit. The
wall where the unit is fixed should be strong enough to withstand the full
weight and vibration of the unit. The unit should be accessible for service
and maintenance. The height of the installed unit should be ideally more than
200cm from the floor. The air conditioner must not be installed in a wet
environment such as a bathroom, shower or swimming pool etc. OUTDOOR UNIT
POSITION A convenient position, dry and well ventilated, outside of direct
sunlight or strong winds, which is not on a flood line and where noise and
airflow does not cause interference or inconvenience. Select a location where
there are no obstructions to the inlet and outlet vents. The location should
be able to withstand the full weight and vibration of the outdoor unit and
permit safe installation. Make sure that the outdoor unit is installed in
compliance with the installation dimension diagram with easy maintenance
access. Select a place where it is out of reach of children. Do not block
utilities access or fire escapes. The external unit must be lifted and put in
place by two people. NOTES: 1. Only use a power supply with the correct
ratings, making sure the correct sized power cables
are used 2. The appliance shall be installed in accordance with standard
wiring regulations by qualified
personnel 3. Only replace fuses according to their printed rating or
corresponding pcb boards.
26
INSTALLATION GUIDE
RECOMMENDED INSTALLATION SPACING DIAGRAM
27
INSTALLATION GUIDE
TOOLS RECOMMENDED FOR INSTALLATION
Electric Drill
Hammer
Screwdrivers
Tape Measure
Core Hole Cutter
Spirit Level
Number 14 (7mm) Pencil and Chalk Masonry Drill
1.5 inch number 10 Small Stepladder screws
7mm Wall Plugs Protective Glasses and Mask
Pipe and Cable Detector
4 inch Plastic Ties 2 Inch Pipe Clips
Circuit Breaker
Garden Gloves (For Handling Outdoor Unit)
Dust Sheets
Foam Filler
28
Silicone Sealant and gun
INSTALLATION GUIDE
1. Check the area for any hidden wires or pipes.
2. Mark the right hand backplate screw position.
3. Remove the backplate and drill a 7mm hole.
4. Tap a 7mm wall plug into position. 5. Screw the backplate to the wall 6. Check to ensure level, then mark
using 1.5 inch number 10 screws.
the other holes and swing the
backplate away.
7. Drill the rest of the holes and insert the wall plugs.
8. Fix the backplate to the wall.
9. Mark the hole centre and make sure the cutter will clear the backplate.
10. Drill the hole at a slight downwards angle. When you feel the pilot drill exit the outside wall stop.
11. Finish the hole from the outside to keep it clean.
12. Feed the cord and drain hose carefully through the wall.
13. Undo the power lead and break 14. Hook the indoor unit onto the top 15. Lock the bottom of the unit onto
out the plastic tab.
of the backplate.
the base of the backplate.
29
INSTALLATION GUIDE
INFORMATION REGARDING THE INSTALLATION OF THE INDOOR UNIT
INSTALLING THE REAR PANEL
1. Always mount the rear panel horizontally. Due to the water tray within the
indoor unit we would advise that the outlet of the water tray should be
fractionally lower when installing as this will aid drainage of the condensate
collected.
2. Fix the rear panel on the wall with screws. 3. Be sure that the rear panel
has been fixed
firmly enough to withstand the weight of an adult (60Kg), furthermore the
weight should be evenly shared by each screw.
INSTALLING THE PIPING HOLE
65mm
1. Make the piping hole (65mm diameter) in the wall at a slight downward
slant to the outdoor side (To aid drainage of the condensate).
2. Insert the piping-hole sleeve into the hole to prevent the connecting
piping and wiring from been damaged when passing through the hole.
The piping can be lead out on the right, left or directly behind the indoor
unit as seen in fig. 1. Please cut off the pipe hole guards if you are
changing the pipe position. The unit also features alternative guards for more
pipe positioning.
Make sure that the drain pipe is underneath the pipelines. (Fig.3) (When the
drain pipe passes the room interior, some condensed water might occur to its
surfaces if the humidity is very high).
Tidy up the copper pipes, electrical cables and water drains and pass them
through the wall hole drilled earlier (fig.2).
Hang the mounting slots of the indoor unit on the wall mounting bracket making
sure is tight in place (fig.3) so that the hooks at the bottom of the indoor
unit match the hooks of the wall mounting bracket (fig.4)
30
INSTALLATION GUIDE
Notes:
1. The height of the installed unit is recommended to be > 200 cm.
2. Either the indoor unit or the outdoor unit can be higher, but the height
difference must comply with a max. 5 metres level difference.
3. Try to avoid bending the pipes as much as possible so as to avoid possible
negative impacts upon the performances of the unit.
INSTALLATION OF THE OUTDOOR UNIT
Try to move the product to the installation location in its original packaging
As the gravity center of the unit is not at the installation center, special
caution should be taken when using hoisting cables to lift it up During
transport, the outdoor unit must not be tilted to over 45 degrees (also do not
store the unit horizontally. Use expansion bolts to fix the mounting supports
on the wall; Use bolts and nuts to fix the outdoor unit firmly on the supports
and keep on the same level; If the unit is installed on the wall or at the
rooftop, the supports have to be firmly fixed so as to resist earthquakes or
strong wind. Dimensions for parallel units installations
300mm(1′)min
CONDENSATE DRAINAGE OF THE OUTDOOR UNIT
When operating in heating mode condensate will collect and drain through the
base of the outdoor unit. The air conditioner is supplied with an elbow joint
which can be connected to the underside of the outdoor unit for drainage.
1. Connect the elbow joint to the drainage hole on the underside of the
outdoor unit.
2. Connect a drain hose (not supplied) to the elbow joint and run downhill to
your chosen drainage point.
Please note: The drainage is gravity fed, and so must run downhill.
31
INSTALLATION GUIDE
STANDARD PIPELINES CONNECTION & AIR PURGING
No dust or any other particles, air or moisture should be allowed to enter the air conditioning system. Careful attention should be paid when pipeline connection for outdoor unit is made. Try to avoid repeated curves as much as possible; otherwise damage to the copper pipes may occur. Suitable wrenches should be used when the pipeline connection is done so as to ensure appropriate torque (refer to following torque table). Excessive torque action might damage the joints while too little torque might lead to leakage.
Torque based upon the wrench to be used
Copper pipe diam.
Tightening torque
Strengthened tightening torque
6.35(1/4″) 9.52(3/8″) 12.7(1/2″) 15.88(5/8″)
160kgf.cm(63kgf.inch) 300kgf.cm(118kgf.inch) 500kgf.cm(197kgf.inch) 750kgf.cm(295kgf.inch)
200kgf.cm(79kgf.inch) 350kgf.cm(138kgf.inch) 550kgf.cm(216kgf.inch) 800kgf.cm(315kgf.inch)
AIR PURGING WITH VACUUM PUMP
1. Check that pipelines connection have been properly connected, remove the charging port cap, and connect the manifold gauge and the vacuum pump to the charging valve by service hoses as shown 2. Open the valve of the low-pressure side of manifold gauge, then run the vacuum pump. Vacuum the indoor unit and the connecting pipes until the pressure in them lowers to below 1.5mmHG (The operation time for vacuuming is about 10 minutes). When the desired vacuum is reached, close the valve of the low pressure of the manifold and stop the vacuum pump. 3. Disconnect the service hoses and fit the cap to the charging valve. 4. Remove the blank caps, and fully opens the spindles of the 2-way and 3-ways valves with a service valve wrench. 5. Tighten the blanking caps of the 2-way and 3-ways valves, applying the above torque Table
32
ELECTRICAL WIRING DIAGRAMS
ADDING REFRIGERANT Refrigerant must be added if the pipe length is more than 5 metres (16’5″). This operation can only be performed by a professional F-Gas engineer, for the additional gas amount, see the below
Liquid pipe diameter 6.3 or 6 (1/4)
9.52 or 9 (3/8)
Additional Refrigerant 15g per each meter added 25g per each meter added
Additional Refrigerant (Total length of pipe run 5 meters) x 15 g (Total length of pipe run 5 meters) x 25 g
GAS LEAKAGE INSPECTION After the pipeline connection is done, use a leakage inspection device to carefully check if there is any leakage at the joints. This is an important step to ensure the quality of installation. Once a leak is detected, proper action should be taken immediately.
INSTALL THE WATER DRAINAGE PIPE
1. For good drainage, the drain hose should be angled downwards. 2. Do not
pull on or bend the drain hose or flood its end with water. 3. When the long
drainage hose passes through indoor areas, it should be wrapped in
insulation.
33
ELECTRICAL WIRING DIAGRAMS
NOTES:
The copper pipe used in the refrigeration lines are very soft, high pressure
copper and prone to get damaged if not handled correctly. Try to avoid bending
or stretching the pipework. Always ensure the pipes are protected when running
through the wall to help prevent damage to the pipes.
To keep the allowed bending radius please make the packed soft pipes vertical
before extending
Please make use of semicircle pulley to keep the allowed bending angle
Please use a twisting wheel to avoid improper bending.
Please do not extend only one side of the packed soft pipes.
Extreme bending could damage the pipes
Over bent soft pipes will lead to irregular bending
Please use rigid elbow to keep the bending angle while soft pipes operating.
Please keep the minimum bending angle while installing
Undersize bending will damage the soft pipe.
Do not use short sharp angle bends.
34
ELECTRICAL WIRING DIAGRAMS
ELECTRICAL CONNECTION OF THE AIR CONDITIONER
· The electrical connections can be found under the protective plastic cover.
Remove this from the side of the outdoor unit to gain access to the electrical
connections.
· Connect the indoor power and control wires with the matching outdoor wire as
per the electrical diagram.
· Do not attempt to connect the wires in a different way to the diagram on the
air conditioner as this could damage the unit and invalidate the warranty.
· Secure the wires and replace the cover before operating the unit. · The
appliance should be installed in accordance with national wiring regulations.
· If the supply cord is damaged, it must be replaced by the manufacturer, its
service
agent or a suitably qualified person in order to avoid a hazard. · The air
conditioner electrical wiring must follow the specific country regulations. If
power cord is damaged must be replace by a qualified electrician.
Indoor Unit
L N 1
Outdoor Unit
Yellow/Green
Brown
L
Blue
N
Black or White
1
L N
Brown Blue Yellow/Green
To Power Supply
35
TROUBLESHOOTING AND SELF DIAGNOSIS
MALFUNCTION POSSIBLE CAUSE
The appliance Power failure
does not
Damaged indoor/outdoor unit fan motor
operate
Faulty compressor thermomagnetic circuit breaker
Faulty protective device or fuses
Loose connections
Self protection in adverse conditions
Voltage higher / lower than the voltage range
Active TIMER-ON function
Damaged electronic control board
Strange odour Air filter dirty
Noise of running Back flow of liquid in the refrigerant circulation
water
A fine mist
This occurs when the air in the room becomes very cold, for example
comes from
in the COOLING or DEHUMIDIFYING modes.
the air outlet
A strange noise This noise is made by the expansion or contraction of the front panel
can be heard due to variations in temperature and does not indicate a problem.
Insufficient
Inappropriate temperature setting.
airflow, either Air inlet or outlet of indoor or outdoor unit has been blocked.
hot or cold
Air filter is blocked.
Fan speed set at minimum.
Other sources of heat in the room.
No refrigerant.
The appliance Remote control is not near enough to indoor unit.
does not
Battery in Remote controller may have been exhausted..
respond to
Obstacles between remote control and signal receiver in indoor unit.
commands
The display is Active LED function
off
Power failure
Remote cannot Remove the batteries from the remote and follow the guide for
select heating setting up the remote.
mode.
Switch off the air conditioner immediately and cut off the power supply in the
event of:
Strange noises during operation.
Faulty electronic control board
Faulty fuses or switches.
Spraying water or objects inside the appliance.
Overheated cables.
Very strong smells coming from the appliance.
36
TROUBLESHOOTING AND SELF DIAGNOSIS
ERROR SIGNALS ON THE DISPLAY
In case of error, the display on the indoor unit shown the following error codes:
Error Code E0 EC E1 E2 E3 E4 E6 E7 E8 E9 EF EA EE EH
Failure type Indoor and outdoor communication failure Outdoor communication failure Indoor room temperature sensor Indoor coil temperature sensor Outdoor coil temperature sensor Refrigerant leakage or fault Indoor fan motor fault Outdoor temperature sensor Exhaust temp. sensor IPM drive and module fault Outdoor fan motor fault (DC motor) Current sensor fault EEPROM fault Outdoor suction temperature sensor fault
Protection Display Code List
P1
Overvoltage /lower voltage protection
P2
Overcurrent protection
P4
Exhaust over temperature protection
P5
Too cool protection in cooling mode
P6
Overheat protection in cooling mode
P7
Overheat protection in heating mode
P8
Outdoor over temperature
/ lower temperature protection
P9
Drive protection (software control )
P0
Module protection (hardware control)
37
TROUBLESHOOTING AND SELF DIAGNOSIS
OUTDOOR UNIT FAULT CODES
The outdoor unit has an LED on the power board. This LED will be illuminated when the compressor is running and blink 1s on and 1s off when the compressor is in standby. If there is a fault on the outdoor unit, it will blink on and off for half a second at a time, followed by a 3s gap. The number of consecutive blinks will show the fault as per the table below:
No. of blinks
Fault
1
IPM protection
2
Over voltage /lower voltage
3
Overcurrent
4
Exhaust over temperature protection
5
Outdoor coil over temperature protection
6
Drive fault and protection (V1VP1)
7
Communication fault with indoor unit
8
Compressor overheat fault (compressor top switch)
9
Short-circuit / open-circuit fault of outdoor temperature sensor
10
Short circuit / open-circuit fault of outdoor heat exchanger temperature
sensor
11
Short-circuit / open-circuit fault of exhaust temperature sensor
12
Voltage sensor fault
13
Current sensor fault
14
IPM fault
15
Communication fault between power source board and IPM
16
No feedback from DC fan motor(outdoor unit)
17
Defrost state
38
TROUBLESHOOTING AND SELF DIAGNOSIS
Description
Possible Cause
1. Check the mobile device is connected to WiFi
Air conditioner can’t be configured successfully
2. 3.
4.
Check the AC is connected Check that any firewall or other restrictions are causing problems Check the router is functioning normally
5. Check that the router isn’t blocking the App
The app displays “Identification failed”. This indicates that the AC
Mobile device can’t has been reset and the mobile device has lost contact with the AC.
control the air
Reconnect the device following the above instructions. If this fails,
conditioner
delete the AC from your devices list and start the install process
from the beginning.
The app displays “Air conditioner offline”. Check the below:
1. The AC has been reconfigured
2. The AC is not receiving power
Mobile device can’t find AC
3. The router is not powered on 4. The AC can’t connect to router 5. The AC can’t connect to network through the router
6. The mobile device can’t connect to the router
7. The mobile device can’t connect to a network (when being
used remotely)
APPENDIX
Disposal: Do not dispose this product as unsorted municipal waste. Collection
of such waste must be handled separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can
deposit your old electrical products. Customers will be able to take any old
electrical equipment to participating sites run by their local councils.
Please remember that this equipment will be further handled during the
recycling process, so please be considerate when depositing your equipment.
Please contact the local council for details of your local household waste
recycling centres.
39
TECHNICAL SPECIFICATION
Model Rated voltage and frequency (Ph-V-Hz)
Fuse Required Mode
Rated capacity (W)
Power input (W)
Current input (A) SEER/SCOP(W /W ) Nominal load (kW) Balance point temperature
heating (oC) Min. outdoor operating temperature (oC) Thermostat-off mode (W)
Standby mode (W)
Off mode (W) Annual consumption (kW) Copper Pipe Type length Liquid side / Gas
side (mm/inch) Max. refrigerant pipe length
Max. elevation Interconnecting Cable
Fuse Rating Moisture Removal (L/h)
Built In Ioniser Air Flow (m3/h)
Dimensions (WDH) (mm) Packaging (WDH (mm) Net / Gross weight (Kg) Noise
Sound pressure level (dB/A) Noise Sound power level (dB/A) Dimension (WDH)
(mm) Packaging (WDH) (mm) Net / Gross Weight (Kg) Noise Sound pressure
level (dB/A) Noise Sound power level (dB/A) Refrigerant type/weight
Defrost mode Applicable climate types
iQool9PLUS
1Ph/220-240V~/50Hz
13A
Cooling
Heating
2760 (8003500)
2900 (10003800)
620
660
(2001450)
(2001550)
3.8 (1.2~6.5)
3.7 (1.2~7.0)
8.5/A+++
4.6/A++
2.7
2.2
/
-7
/
-15
25
2
0
111
670
5m
6.35 (1/4) + 9.52 (3/8)
25m
10m
4×1.0mm²
4A on indoor PCB
1.0
No
850
883 x 195 x 310
964 x 262 x 375
10.5 / 13
24~43
34~53
795 x 305 x 549
852 x 358 x 600
25 / 28
53
62
R32/570g
Automatic defrosting
Cooling (15oC 53oC) Heating (-15oC 30oC)
iQool12PLUS
1Ph/220-240V~/50Hz
13A
Cooling
Heating
3660 (8004300)
3940 (8004500)
966
1010
(2401600)
(2401750)
5.4 (1.27.2)
4.5 (1.28.0)
8.5/A+++
4.6/A++
3.6
2.7
/
-7
/
-15
25
2
0
148
822
5m
6.35 (1/4) + 9.52 (3/8)
25m
10m
4×1.5mm²
4A on indoor PCB
1.2
No
850
883 x 195 x 310
964 x 262 x 375
10.5 / 13
24~43
34~53
795 x 305 x 549
852 x 358 x 600
28 / 33
53
62
R32/800g
Automatic defrosting
Cooling (15oC 53oC) Heating (-15oC 30oC)
Indoor
Outdoor
Due to continuous product development process specification may change. These
units contain a gas governed by F-Gas regulations. The gas must be handled by
qualified F-Gas engineers.
40
SUPPORT
WARRANTY INFORMATION
electriQ guarantee provides cover against material or manufacturing faults.
This means that if your air conditioner develops a fault during the guarantee
period, we will arrange for it to be repaired or replaced.
Faults arising from a faulty installation are specifically excluded.
The system must be serviced annually by qualified personnel.
This unit must be operated under conditions as recommended in this user
manual, at voltages indicated on the unit. Any attempts made to service or
modify the unit by unqualified person, will render this WARRANTY VOID. This
warranty is in addition to, and does not affect, your statutory rights. Our
warranty is RTB warranty and cover parts and labour only.
We recommend that you note the details of your purchase below and retain your original proof of purchase receipt with this manual. Keep these documents safe in the event of a warranty claim.
Purchase Date:
Retailer name:
Model number:
Serial number:
Installation Date:
Installer name:
Service Date:
Engineer/ Company name: _____
electriQ UK SUPPORT www.electriQ.co.uk/support
Please, for your own convenience, check the troubleshooting guide before
calling the service line.
If the unit still fails to operate call: 0330 390 3061 or complete the online
form Office hours: 9AM – 5PM Monday to Friday www.electriQ.co.uk Unit J6,
Lowfields Way Elland, West Yorkshire HX5 9DA
41
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>