Setting Up a 3-way Conference Call on a Poly Phone
- June 7, 2024
- Nextiva
Table of Contents
You can create a conference (3-way) call with other parties using the conference feature on your Poly phone. A conference call can be created with an active call or a call that is on hold (on the same line or from another line on the phone) by either pressing the More or Join soft keys on the display.
To start a conference (3-way) call:
- Call the first person or while you are on a current call, press the Conference button on the phone (or Confrnc soft key on the display) to create a new call.
- Call the second party.
NOTE: Either dial the number directly or search for the number in the Call Lists or in the Contact Directory.
- When the second party answers, press the Conference or the Confrnc soft key on the display again to join all parties to the call.
- To end the conference (3-way) call, press the END CALL soft key on the display or hang up.
NOTE: Depending on the phone model, the 3-way call may disconnect all parties if the host disconnects.
NOTE: Depending on the phone model, users can split a conference (3-way) call by pressing the SPLIT soft key on the display screen. This will break the calls into 2 separate calls again, and place both parties on hold.
If you have any questions, please feel free to ask an Amazing Service Team member here or email us at support@nextiva.com.
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