My Symphony™ All-In-One Vacuum and Steam Mop/ My PowerFresh Vac & Steam has No Power | Support

June 7, 2024
Bissell

  • Unplug machine

    • Run hand along entire length of power cord, it should be smooth

    • Check plug for damage

    • Check to see if outlet is working:

      • Test this by plugging in a cell phone charger or small appliance
      • If no power to outlet, test a different outlet in a separate room
    • Reset circuit breaker if needed

    • If the machine shuts off while in use:

      • Unplug machine and wait 2 hours
      • This will reset the Thermal Protector and should begin working again
    • If filter is cracked/damaged, a new filter needs to be ordered > Go to Parts & Supplies

      • Using Distilled water will prolong the life of the machine
    • Has this resolved the issue?

    • Recipient Email

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