My PowerFresh® Steam Mop Hard Floor Steam Cleaner is Leaving too Much Water | Support

June 7, 2024
Bissell

If your machine is leaving too much water, follow these steps to resolve:

  • The steam mop should remain moving while turned on

    • If it sits in the same spot for too long steam builds up
  • Excess water may be caused by a high steam setting

    • Try selecting a lower setting
  • Inspect the water tank and cap for cracks or damage

  • Fill the tank with water

  • Test the x-valve by pushing on it over the sink

    • Water should release
    • If not, a new cap assembly is needed > Go to Parts & Supplies
  • Check that the rubber gasket at the tip of the cap is still attached

  • Check tank receiver for any cracks or damage

    • If damaged, machine will need to be replaced
  • Seat water tank correctly so there are no gaps between the tank and machine

  • Has this resolved the issue?

    • Yes > Great! Glad we could get you back to cleaning
    • No > Contact Us 
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