My PowerClean®/Healthy Home Upright Vacuum® brush is not turning | Support

June 7, 2024
Bissell

  • The brush will not rotate when the machine is locked in the upright position

    • Check the belt through the clear brush cover

    • Ensure both power switches are turned on when you check for brush rotation

      • The brush button is below the red power button
    • Unplug the machine and remove the handle by unscrewing the upper and lower cord wrap screws, then unscrew the two handle screws

    • Slide the handle back into the lower section of handle, ensuring the screw is in tight

      • If the handle is not aligned properly, the power of the brush motor will be affected
    • When the machine is unplugged, cut away any visible hair, fibers or debris from the brush roller

      • This brush is NOT removable from the machine
    • If something has become lodged in the foot and the brush shuts off, unplug the machine before you remove obstruction

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