My Hard Floor Expert® Cordless Canister Vacuum brush is not turning | Support
- June 7, 2024
- Bissell
Table of Contents
Note: The turbine foot will only work on bare floors, it will NOT work on carpet or area rugs
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Unplug Machine
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Detach foot from extension wand by pressing blue release latch and pulling them apart
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Turn foot over and, using a coin, unlock brush clip to access and remove brush roll
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Lift brush roll out of place and clear away any debris
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Grasp center of brush roll and spin the two end knobs
- They should spin freely
- If not, replace brush roll
- To reinsert brush roll
- Angle the extra knobbed end into place and then set the other end in place
- Replace brush clip by first angling in the tabbed end, then lowering the clip into place
- Using a coin, lock brush clip
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Turn vacuum on and feel for suction at the end of the wand before reattaching
- If no suction, please visit a BISSELL Authorized Service Center or Contact Us
- If there is strong suction reattach foot to extension wand
- Brush roll will only turn when used on bare floors
- It is air driven based on the suction power of the machine
- If suction is strong at end of wand without foot attached, but brush roll will not turn when being used on bare floors, a replacement turbine foot may be needed
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