My PowerClean®/PowerGroom®/PowerGlide® has no/low suction | Support

June 7, 2024
Bissell

  • Empty dirt container by sliding the lever to the “unlock” position and pulling dirt container straight out from vacuum
    • Twist inner cyclone in upper tank to the left to remove
      • Inner cyclone can be washed using water and mild detergent
      • Allow to dry completely before reinserting in machine
    • Wipe out the inside of upper tank with a damp cloth and allow to completely dry
    • Remove the pre-motor filter from slide out tray under dirt container and hand wash in water with mild detergent
      • Allow to completely air dry (24-48 hrs.) before reinserting in machine
    • Remove the post-motor filter behind the door on side of vacuum
      • If filter becomes dirty, it will need to be replaced
    • Reassemble all parts of vacuum
    • Check for good suction at the end of the upholstery hose
      • If no suction, remove hose from back of machine by twisting to the left
      • Run broom stick through hose to remove any clogs
      • Hose will need to be replaced if cracked or damaged
    • Check back of machine for suction where hose connects
    • Remove the screw from the left side of the lower hose on back of the unit and straighten this section of hose by pulling it down
      • Push a broomstick through the lower hose to remove any clogs
      • The access plate can be removed to help clear the clog
    • Make sure the hose is firmly connected to the lower hose on back of vacuum

If still no suction, visit a BISSELL Authorized Service Center or Contact Us

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