My Hard Floor Expert® Cordless Canister Vacuum has no suction | Support

• Unplug machine

  • Detach hose from base of canister by pinching the release tabs and pulling out

  • Detach hose from stick handle by pinching both blue release latches and pulling hose out

  • Detach handle from extension wand by pressing the release latch and pulling them apart

  • Do the same to detach foot

  • With all pieces detached, inspect for clogs

    • If clog is found, run a broomstick handle through piece with clog to clear it

  • Also, inspect hose section by section for holes or cracks

    • If hole or crack is found, replace hose

  • Reattach pieces by inserting them into their corresponding parts until they click into place

    • If still no suction, check pre-motor filter
    • Pull up on tab at front of vacuum to open dirt cup compartment
    • To remove dirt cup, grasp firmly and lift it out
    • • Lift the clear open tab on dirt cup and empty

    • •   * Snap lid back on and turn dirt tank over with filter facing up

    • Lift up on black tabs to detach white pleated filter
    • • Turn filter over to inspect black foam filter
      • Remove foam filter
      • • Only the black foam filter can be washed and must be allowed to completely dry before reassembly
    • Tap white filter on side of trash to clean or brush off
    • Reattach filter so the black tab is towards lid of dirt cup
    • Reinsert dirt cup, close dirt cup compartment lid
    • Dirt cup compartment lid will not shut if dirt cup is not properly in place
    • Check post-motor filter
    • Open the filter door tab on back of machine by pressing down on the tab to release the door
    • • Pull door out to remove
    • Pull filter away from door
    • • Rinse filter and let dry completely before reassembly
    • Reinsert filter and filter door and close
      • If the machine still has no or low suction, please visit an visit a BISSELL Authorized Service Center or Contact Us

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