My Lift-Off®/Hard Floor Expert® Cordless Stick Vacuum has no suction | Support

• Make sure the foot and hand vac are fully inserted into the body of the machine

  • Detach the hand vac from the body of the machine

  • Remove dirt container from hand vac

  • Power the machine on and check for suction at the circular motor duct

  • If no suction at the motor duct, please visit a BISSELL Authorized Service Center or Contact Us

  • Empty the dirt cup

    • Press button to release from machine

  • Clean the filters

    • Pull out the separator which contains the filters from the middle of the dirt cup

  • Pull out white pleated filter and tap over garbage to clear any debris

    • This filter is NOT washable

  • Pull out the black foam filter located underneath the white pleated filter and clear any debris

    • It may be washed
    • Must air dry completely before replacing into machine

  • If you clean with this machine frequently, the filters may need to be replaced

  • With the hand vac removed, turn the power on and check for suction at the nozzle

    • If there is no suction, check to see if the nozzle is clogged – remove obstructions and check for suction again

  • Remove foot assembly and check for clogs

  •  If there is still no suction, please visit a BISSELL Authorized Service Center or Contact Us

Blowing Dust

• Make sure dirt cup is properly attached to the hand vac

  • They should click into place
  • The dirt cup should have no space between where the dirt cup meets the battery pack

• Make sure both filters are installed correctly into the debris bin cup

  • The foam filter goes underneath white pleated filter

• Recipient Email

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