My Pet Hair Eraser® Upright Vacuum LED Crevice Tool is not lighting | Support

June 7, 2024
Bissell

  • Remove the clear tab that sticks out of the battery door by pulling straight out

    • There is a tiny button on the end of the tool that you insert into the hose or wand

    • Press the button to see if it lights up in the front of the tool

    • If tool lights up while detached, tool must be firmly connected to hose to illuminate

    • Dead batteries will need to be replaced

    • Remove the screw in the middle of the battery access door

    • Remove the cover to reveal two (CR1632 3V) batteries

    • Replace the dead batteries with new ones

    • Be sure the “+” sign on the battery is facing out

    • Replace the door and the screw

    • If the crevice tool continues not to light up, visit a BISSELL Authorized Service Center or Contact Us

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