My Powergroom®/PowerSwift™ Pet Compact Upright Vacuum has no/low suction | Support

• Unplug machine

  • Empty dirt container by sliding the Lock ‘n Seal Lever to the unlock position

    • Pull dirt container straight out of machine

  • Take out inner cyclone from upper tank by twisting to the left and pulling down

    • The cyclone may be washed with a mild detergent
    • Allow to air dry completely (24-48 hours) before replacing in machine

  • Remove foam pre-motor filter located in slide out tray below dirt container

    • Clean with water and mild detergent
    • Allow to air dry completely (24-48 hours) before replacing in machine

  • Take out white pleated post-motor filter located beneath foam filter

    • Post-motor filter is NOT washable and must be replaced when dirty

  • Separate the upholstery hose from where it meets back of machine by twisting to the left and pull out of lower hose

    • Run a broom handle through hose to remove any clogs
    • If hose is cracked or damaged, a new one will be needed

  • Take out 2 screws from left side of lower hose on the back of machine

    • Straighten this section of hose and run a broom handle through the lower hose to remove any clogs

  • Reinstall screws on lower hose and return upholstery hose to machine

    • Upholstery hose should be firmly connected into lower hose

  • If machine still does not have suction, visit a BISSELL Authorized Service Center or Contact Us​​​​​​

  • Recipient Email

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