My CleanView® Connect Robotic Vacuum has an Unusual/Excessive Noise | Support

June 7, 2024
Bissell

When changing direction the wheels may make a skidding noise

  • Turn Robot OFF

  • Check the Wheels: Both the 2 large Wheels & the Caster Wheel

    • Remove any debris that has accumulated
    • The 2 large Wheels should spin with a bit of pressure, retracting into the machine and bouncing back when released
    • The Caster Wheel should spin freely without wobbling
    • Remove Caster Wheel by pulling straight up > Both Caster Wheel and Wheel Frame should be removed > Clear debris from Wheel and underside of Wheel Frame
      • Reattach Caster wheel to Wheel Frame and insert securely into Robot
        • Wheel axle should be pressed firmly into the machine
      • If the Caster Wheel is damaged > Replace Caster Wheel > Go to Parts & Supplies
  • Debris lodged in the Brush area could cause the machine to be loud

If you continue to have difficulty with your Robot, please Contact Us

  • Recipient Email

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