My Lift-Off® Floors & More Lightweight Stick Vacuum brush is not turning | Support

June 7, 2024
Bissell

  • If large debris becomes lodged in the brush roll, it will automatically shut off

    • Unplug machine and remove obstruction

    • Wait 15 minutes for the motor to cool down before turning back on

    • After this time, the brush should function correctly

    • If no obstruction found the belt may be broken OR the brush roll may need to be cleaned of debris

    • Remove foot assembly by pressing button on back of foot assembly and pulling foot

    • Turn the foot assembly over and remove the 3 Philips head screws from the brush cover

    • Remove the brush roll to access the belt

    • Check the end caps on the brush roll for damage or debris

      • Clean brush of debris build-up
      • If belt or brush are damaged, they should be replaced
    • When brush is cleaned, reattach belt and reassemble into machine

    • Re-secure brush cover with the 3 screws

    • Reattach foot assembly onto machine

      • Once reassembled if brush still does not turn, please Contact Us
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