ICONpet™ Robotic Vacuum – General Information/FAQ’s | Support

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How loud should the ICONpet Robot be?

• Because the ICONpet High-Powered Robotic Vacuum is engineered with powerful upright vacuum technology, it emits a noise similar to a regular vacuum.
• It features an extra large tangle free brush roll.
• It has 7,000 Pa of suction power.
  • Pa stands for ‘Pascal’, a common unit for pressure.
  • This measurement helps describe the suction power of vacuums.

What types of floors should the Robot be used on?

• The ICONpet Robot can be used on both carpets and hard floors – it is built to clean both!
  • However because of it’s powerful suction it may have a hard time cleaning thick, dense carpet or rubber backed rugs.

What Network Speed can be used?

• Only 2.4 GHz Wi-Fi Networks are supported
  • A 2.4 GHz Wi-Fi Network is slower, but has a strong penetration and environmental adaptability.
• 5 GHz Networks are NOT supported.
  • Although 5 GHz Networks are faster, the range is shorter and the signals can be easily blocked or weakened by obstacles, like walls.

What Languages are available on the BISSELL App?

• English and French (Canada) are supported on the BISSELL App for the ICONpet Robotic Vacuum.
• Go to Account > App Preferences to select

What are the Cleaning Patterns and Power Levels?

• There are 2 Cleaning Patterns
  • Spot Mode (only runs in Max Power Level)
  • Auto (Low, Mid or Max Power Level)
  • Low Power = 90 mins
  • Mid Power = 60 mins
  • High Power = 30 mins
  • For additional details > Go to Cleaning Modes

What are the dimensions and weight of the Robot?

• Weight = 9.56 lbs
• Dimensions:
  • Height = 4″
  • Diameter = 14″

Does the Robot recognize pet messes and avoid them?

• The Robot does not differentiate between organic and inorganic substances
• It will attempt to clean any mess or object in it’s path

What is the difference between Infrared sensors and DIGITALVISION sensors

• The Infrared sensors receive signals from the docking station to locate the docking station
• The DIGITALVISION sensors are specific infrared sensors that look for obstacles to report back to the robot how far away something is

Does the Robot have mapping navigation?

• The ICONpet Robot does not have mapping navigation, it is a randomly navigating Robot
• It has advanced sensors to improve performance and decision making
• If allowed to continue it’s cleaning sessions, overtime the Robot will effectivly clean your home

Will the Robot need to be physically picked up and taken to the docking station?

• If the Robot is unable to reach the docking station before the battery runs out, you’ll need to take it back to the docking station.

• If your robot is in the docking zone when the battery is low, it will return itself to the dock to charge.

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