RugDocter MSW-1 Motorized Hard Floor Cleaning Tool User Manual

RugDocter MSW-1 Motorized Hard Floor Cleaning Tool User Manual

Model Number: MHH-1 & MSW-1 & MSH-1

rugdoctor.com | 1-800-784-3628

THANK YOU FOR BUYING A RUG DOCTOR PRO® MOTORIZED HARD FLOOR CLEANING TOOL

We are excited to share one of our innovative products with you. Your Rug Doctor Pro®
Motorized Hard Floor Cleaning Tool (“Tool”) has been designed to add versatility to your Rug Doctor Pro® Deep Cleaner (“Machine”), allowing you to clean all types of floors in your home! The product needs to be assembled before you can put it to work.

WHAT’S IN THE BOX

IMPORTANT SAFETY INSTRUCTIONS

USER MUST READ AND UNDERSTAND ALL INSTRUCTIONS BEFORE USING THIS TOOL AND
MACHINE. WHEN USING TOOL AND MACHINE, BASIC PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:

WARNING
TO REDUCE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

• Use the Tool only as described in this manual and use only with manufacturer’s recommended Machine.

• For indoor, household use only.

•   DO NOT leave Machine or Tool unattended when plugged in or while powered on. Unplug Tool from the Machine and unplug Machine from outlet when not in use and before cleaning or servicing.
  DO NOT unplug Machine by pulling on the cord. Unplug by pulling on the plug.

• Use only Rug Doctor cleaning products in this Machine. Refer to cleaning solution section of this manual.

• DO NOT allow this Tool or Machine to be used as a toy. Pay close attention and adult supervision is necessary when used by or near children. This Tool and Machine is not intended to be used by children age 12 and under. DO NOT allow children to place their body parts in or near openings or moving parts.

• DO NOT immerse. Use only on sealed hard floor surface (stone, tile, laminate, vinyl), and hard floor surfaces moistened by the cleaning process. DO NOT use on hard WOOD floors.

• DO NOT use Machine as a vacuum.

• Use caution when using hot tap water. DO NOT boil or microwave water to be used in this Machine.

• DO NOT allow this Machine to run dry. When the solution tank runs out, stop using and follow directions to refill.

• DO NOT use with damaged cord or plug. If this Tool or Machine is not working as they should, has been damaged by dropping or has been left outdoors; stop using and call Rug Doctor at 1-800 RUG DOCTOR (1-800-784-3628) immediately.

• DO NOT pull Machine by the cord, carry by the cord, use the cord as a handle, close a door on the cord, nor pull the cord around sharp edges or corners.

• DO NOT run Machine over cord. Keep cord away from heated surfaces.

• DO NOT handle the plug or use this Tool or Machine with wet or sweaty hands.

• DO NOT put any objects into the opening. DO NOT use Machine if any opening is blocked. Keep openings free of dust, lint, hair and anything that could reduce air flow.

• Keep hair, loose clothing, fingers and all parts of the body away from openings and moving parts.

• Turn off all controls before unplugging.

• Use extra care when cleaning on stairs.

• DO NOT use to pick up flammable or combustible liquids or liquids or materials such as gasoline, or certain paints. DO NOT use in areas where they may be present.

• DO NOT use to pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.

• DO NOT place in or pick up anything with this machine that is caustic or toxic material, such as bleach, ammonia, toilet bowl cleaners or drain cleaners.

• DO NOT clean over floor electrical outlet

• The use of an extension cord is not recommended. Failure to follow this instruction may expose the user to the possibility of electric shock, personal loss or injury and/or death.

• DO NOT operate without tanks or in any manner inconsistent with the above warnings or the operating instructions included in this manual.

•  Always turn off Machine before connecting or disconnecting either hose, wand, motorized nozzle or Tool.

• The attachment hose contains electric wires. DO NOT use or repair a damaged hose. DO NOT use when the hose is cut or punctured. Avoid picking up sharp objects.

• The attachment hose is to be used only for indoor household cleaning applications using only Rug Doctor recommended cleaning solutions.

• The attachment hose is to be examined periodically for visible deterioration, such as abrasions, cracks and splits.

• Always ensure float is properly installed before any wet pick-up operation.

• This product contains chemicals known to the state of California to cause cancer, birth defects and other reproductive harm.

• Connect to a properly grounded outlet only. See “Grounding Instructions”

WARNING

Improper connection of equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the machine. If the plug will not fit the outlet, have a proper outlet installed by a qualified electrician. This machine is for use on a nominal 120 volt circuit and has a plug that looks like the plug in Figure A. Make sure that the machine is connected to an outlet having the same configuration as the plug. No adapter should be used with this machine.

GROUNDING INSTRUCTIONS

This machine must be grounded. If the machine should malfunction or break down, grounding provides a path of least resistance for electric current, to reduce the risk of electric shock. This machine is equipped with a cord having an equipment grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with the local codes and ordinances.

SAVE THESE INSTRUCTIONS FOR FUTURE USE

CLEANING YOUR HARD FLOORS*

*Not for Use on Hard Wood Floors

IMPORTANT CLEANING TIP: Clean area with a dry vacuum or microfiber mop thoroughly before deep cleaning. Always test in inconspicuous area with small amount of cleaner before using.

Prepare Machine

Connect the Hoses

Assemble the Wand

CLEANING YOUR HARD FLOORS

Plug in the Machine

CLEANING AND STORING MOTORIZED HARD FLOOR CLEANING TOOL

PLEASE NOTE:
You can disconnect the Hard Floor Cleaning Tool Head and break down the Wand for easy storing.
• Refer to “Cleaning and Storing Machines” in PDC-1 manual for Machine storage Instructions.

TROUBLESHOOTING

The following Troubleshooting guide is provided to help you resolve issues that may arise with common usage of the Machine.

If you are not able to resolve or have other questions call the customer service hotline at 1-800-784-3628.

CLEANING SOLUTIONS

RUG DOCTOR PRO® HARD FLOOR CLEANING SOLUTION is scientifically formulated to clean, refresh and renew sealed hard floors by breaking down dirt, grime and sticky build-up. It is safe to use on sealed hard floors such as stone, tile, laminate, and vinyl. Not recommended for use on Hard Wood Floors. Always use Rug Doctor Pro® Hard Floor Cleaning Solution in your Machine. Other formulas may harm your Machine and void warranty.

DO NOT USE BOILED OR MICROWAVED WATER IN TANK.
Doing so could result in scalding or burns. Not recommended for use on hard wood, marble and non-sealed hard floors. Doing so could damage floors.

HOW TO CHANGE YOUR BRUSH ROLL
Ensure that Power Button is in off position and Power Cord is unplugged before cleaning or replacing Brush Roll.

REPLACEMENT PARTS

Replacement parts are available for your RUG DOCTOR PRO® MOTORIZED HARD FLOOR CLEANING TOOL.

Call “Rug Doctor Customer Service” 1-800-RUGDOCT (1-800-784-3628) or visit www.rugdoctor.com

ADDITIONAL TOOLS AVAILABLE FOR PURCHASE

Warranty Information

Two (2) Year Limited Consumer Warranty
Rug Doctor gives the original purchaser, who retains proof of purchase, from Rug Doctor or an authorized Rug Doctor dealer, this limited warranty (“Warranty”) for your Rug Doctor Pro® Motorized Hard Floor Cleaning Tool acquired for normal household use (commercial or rental use is excluded). You are responsible to notify Rug Doctor within thirty (30) days of original purchase if any parts or components are missing, or if you experience any issue, with your Rug Doctor Pro® Motorized Hard Floor Cleaning Tool.

What Does This Warranty Cover/How Long Does The Warranty Last
Rug Doctor will, for the original purchaser, with proof of purchase, repair or replace (with new or remanufactured components or products), including labor, any part that is defective in material or workmanship within two (2) years of purchase. This warranty applies to Tools used for normal household purposes only.

What The Warranty DOES NOT Cover
The following exclusions apply to the machine/tool and part(s) failures due to: 1) normal wear and tear; 2) machine/tool alterations and 3) abuse or misuse of the machine/tool, including use not in accordance with this “User Manual”. This warranty does not provide for a refund of the purchase price. For best operating efficiency and cleaning, use of only Rug Doctor products is recommended. Use of the machine/tool for rental voids the warranty and is not permitted under Federal Law (see “Unauthorized Use” statement below). Commercial use is excluded under this warranty except as set forth in the “ONE YEAR LIMITED COMMERCIAL WARRANTY” below. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/ use of your carpet cleaning machine/tool. In no event shall Rug Doctor’s liability exceed the purchase price of the machine. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Expenses
If a Tool is returned to a repair center for repair within thirty (30) days of original purchase, Rug Doctor will pay the freight charges both to a repair center and back to you. After that, you will be required to ship the Tool to a Rug Doctor repair center should additional repairs be required after the initial thirty (30) day warranty period. You will be responsible to pay any freight charges for shipment to the repair center for repairs occurring after the initial thirty (30) days. Rug Doctor will pay the freight charges back to you.

How State Laws Apply
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

How Do I Get Service Under This Warranty?
TO OBTAIN WARRANTY ASSISTANCE, please call 1-800 RUG DOCTOR (1-800-784-3628) (8 am to 5 pm CST) or e-mail consumer.support@rugdoctor.com. Rug Doctor will need the following information to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Please explain the nature of the problem. Rug Doctor will review all the facts involved and advise you as to recommended procedure. We recommend you keep the original carton and packing materials.

Unauthorized Use
Use of this carpet cleaning Tool with Rug Doctor trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C Section 1114(I) and 15 U.S.C. Section 1125 (a).

One (1) Year Limited Commercial Warranty
All of the warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor Pro® Motorized Hard Floor Cleaning Tool, who purchases the machine commercially (not in household use), except that the limited warranty period for the defects in the material or workmanship as well as housing parts for commercial use machines shall be one (1) year. You can register your Rug Doctor Pro® Deep Motorized Hard Floor Cleaning Tool at www.rugdoctor.com

Note: YOU MUST KEEP YOUR ORIGINAL SALES RECEIPT. IT PROVIDES PROOF OF DATE OF PURCHASE IN THE EVENT OF WARRANTY CLAIM.

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