electriQ 550 Watt Panel Heater EPPH5W User Manual

electriQ 550 Watt Panel Heater EPPH5W

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Please read the manual before using this heater and keep it safe for future reference.
Visit our page www.electriQ.co.uk for our entire product range

SAFETY INSTRUCTIONS

• Carefully read the instructions before operating the unit
• This appliance is for indoor use only.
• Rating: This unit must be only connected to a 220-240 V / 50 Hz earthed outlet.
• Installation must be in accordance with regulations of the country where the unit is used.
• If you are in any doubt about the suitability of your electrical supply have it checked and, if necessary, modified by a qualified electrician.
• This heater has been tested and is safe to use. However, as with any electrical appliance use it with care.
• Disconnect the power from the unit before dismantling, assembling or cleaning.
• Avoid touching any moving parts within the appliance.
• Never insert fingers, pencils or any other objects though the guard.
• This appliance can be used by Children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be carried out by children.
• Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children aged from 3 years and less than 8 years shall not plug in, regulate, or clean the appliance or perform user maintenance.
• Children under 3 years should be kept away unless continuously supervised.
• Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
• Do not clean the unit by spraying it or immersing it in water.
• Never connect the unit to an electrical outlet using an extension cord. If an outlet is not available, one should be installed by a qualified electrician.
• Never operate this appliance if the unit, cord or plug is damaged. Ensure the power cord is not stretched, exposed to sharp object/edges, or routed under the unit.
• Any service other than regular cleaning should be performed by an authorised service representative. Failure to comply could result in a voided warranty.
• Never use the plug as a switch to start and turn off the heater. Use the provided power button located on the control panel.
• Do not use an external timer.
• Do not cover the appliance, or place items close to the unit which may restrict airflow, as this may present a fire risk.
• The heater must not be located immediately below a socket outlet.
• Always place the unit on a dry and stable surface. Do not move or tilt the unit.
• Avoid keeping the unit in direct sunlight for a long period of time.
• The heater is designed to be used at temperatures above -20°C. If it is exposed to temperatures below this, it must be allowed to warm above this level before operation.
• Do not attempt to repair, disassemble or modify the appliance. This unit contains no user-serviceable parts.
• Always unplug or disconnect the appliance from the mains power supply when not in use, or when moving or cleaning it. Do not pull the cord to unplug the heater.
• Keep the heater clean. Do not allow any object to enter the ventilation or exhaust opening as this may cause electric shock, fire, or damage to the heater.
• Do not use the appliance for anything other than its intended use. It is designed for domestic indoor use only.
• There may be a trace of odour during the first few minutes of initial use, or after a period of storage. This is normal and will quickly disappear.
• This appliance has hot and arching or sparking parts inside. Do not use it in areas where gasoline, paint, or any flammable liquids are used or stored.
• This appliance is not intended for use in bathrooms, laundry areas and similar humid locations. Never locate this appliance where it may fall into a bathtub or otherwise become exposed to water.
• The remote contains a lithium battery, keep out of reach of small children. Seek Medical advice if swallowed.
• To prevent battery leakage: Remove the battery from the remote if exhausted or before long periods of storage.
• WARNING: To reduce the risk of fire or electrical shock, DO NOT use this appliance with any solid-state Speed Control Device or any variable speed controllers.

ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS

• Do not cover or restrict the airflow. Do not use in dusty environment.
• For safety and maximum performance, the minimum distance from a wall or objects should be 50cm.

WALL MOUNTING INSTRUCTIONS

Unpack your heater, do not use a sharp object as this may damage the heater.

FREE STANDING
Secure the provided feet to the base of the heater using the screws provided.

CONTROL PANEL

Check the heater to be sure it is not damaged.

OPERATION
Connect the power and turn on using the switch on the side of product.
Press the standby button once and the “ON” indicator on the LCD screen will illuminate, the unit will now be powered ON set to the default desired room temperature of 25°C.

SETTING THE DESIRED TEMPERATURE
Press the SET button and the temperature setting indicator will flash, then use the temperature UP and DOWN buttons to adjust the temperature.
Three seconds after the temperature has been changed, the temperature will be automatically saved.

TIMER
The inbuilt timer will allow you to set the unit to turn on or turn off after a set period of time, please note only one timer can be used at any time.
ON TIMER – The timer will turn on the unit automatically after the time set has elapsed.

1. While in standby, press the SET button twice to activate the timer.
2. Adjust the duration using the UP and DOWN buttons
3. Press the POWER button before the time has elapsed and the unit will turn on as normal and the timer will be cancelled

OFF TIMER – The timer will turn off the unit automatically after the time set has elapsed.

1. While the unit is operating, repeatedly press the timer button to set the duration
2. Once the set time has elapsed, the unit will turn off automatically.
3. Press the POWER button before the time has elapsed, the timer will be cancelled and the unit will turn off.

CHILD LOCK
Hold the child lock button for 3 seconds, and the “Child Lock Icon” on the LCD screen will be lit, the buttons on the appliance are deactivated.
To exit child lock, hold the child lock button again for 3 seconds.

MODES AVAILABLE FOR SETUP

The heater has two different setup modes, Quick Connection and AP (Access Point). The quick connection is a quick and simple way to set the unit up. The AP connection uses a direct local WiFi connection between your phone and the heater to upload the network details.
To turn the WiFi on press and hold the SET button for 5 seconds until the heater bleeps. The WiFi symbol will flash quickly to indicate the unit is in quick connection mode
Please ensure your device is in the correct WiFi connection mode for the connection type you are attempting, the flashing WiFi indicator on your heater will indicate this.

CHANGING BETWEEN CONNECTION TYPES
If the connection has failed then need change to slowly flash state. When the WIFI indicator is flashing at speed, press and hold the SET button again for 5 seconds and the WIFI indicator will begin to slowly flash.

REGISTER THE APP

SETTING UP YOUR HOME WITHIN THE APP
TUYA is designed so it can work with a large number of compatible smart devices within your home. It can also be set up to work with multiple devices within different houses as such during the setup process, the app requires that different areas are created and named to allow easy management of all your devices. When new devices are added, they are assigned to one of the rooms you have created.

CREATING ROOMS

CONNECTING USING THE QUICK CONNECTION METHOD
Before initiating the connection, make sure the WiFi indicator is flashing twice per second. If not follow the instructions for changing the connection mode. Also ensure your phone is connected to the WiFi network. (We advise turning mobile data off during setup)

CONNECTING USING AP MODE (ALTERNATIVE METHOD)
Before initiating the connection, make sure the unit is in standby mode, with the WiFi Indicator flashing once per second. If not follow the instructions for changing the WiFi connection mode. Also ensure your phone is connected to the WiFi network.
(We advise turning mobile data off during setup)

CONTROLLING YOUR APPLIANCE THROUGH THE APP
THE HOME SCREEN
NOTE: Due to continuous development of the app, the layout and available features may be subject to change.
Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or off, or to enter the device screen to make other changes.

DEVICE SCREEN
The device screen is the main control screen for the heater, providing access to the controls to amend the functions and settings.

SMART SCENES

Smart Scenes is a powerful tool providing the option to customize the operation of the air heater based both on conditions within the room and outside influences. This gives the user the option of specifying much more intelligent actions. These are split into two categories Scene and Automation.

SCENE
Scene allows for a one touch button to be added to the Home Screen. The button can be used to change a number of settings in one go, and can change all the settings within the unit. A number of scenes can easily be setup, allowing the user to easily change between a number of preset configurations.
Below is an example of how to set up a scene:

AUTOMATION

Automation allows an automatic action to be set up for the device. This can be triggered by the Time, and a range of other influences, depending what other TUYA enabled devices you have on the network.

PROFILE TAB

The profile tab gives you the option to edit both your detail, and use the added features of the unit.

HOME MANAGEMENT
Home Management proves options for managing your TUYA account, giving options such as adding a home, adding and removing rooms, and sharing devices with family.

MESSAGE CENTRE
View notifications from devices, if alarms are set up (dependent on device)

HELP CENTRE
Provides assistance using the features provided within the app

MORE SERVICES
This allows the unit to be integrated with your favorite home automation hardware such as Google Home and the Amazon Echo.

CONNECTION TROUBLESHOOTING

1. Check whether the device is powered on and is in the correct WiFi connection mode, if not please refer to the CHANGING BETWEEN CONNECTION MODES section.
2. Ensure the WiFi password has been entered into the app correctly (Case sensitive)
3. Check that the phone is connected to the WiFi you are connecting the device to.
4. Ensure the network you are connecting it to is 2.4Ghz (5Ghz WiFi networks are not supported), and that there is a strong WiFi signal to the item.
5. If your router is dual band, ensure that the 2.4ghz network has a different network name (SSID). Further advice on changing router settings will be available from your Internet service provider / Router manufacturer.
6. Check the settings on the router. Encryption should be WPA2-PSK and authorisation type should be set to AES
7. Try using the alternative connection method. i.e. If connection is failing when attempting to connect through CF mode, try AP mode.

CLEANING AND MAINTENANCE

ATTENTION: Please shut off the unit and unplug from the mains before cleaning or performing any maintenance.

CLEANING THE SURFACE

• Clean the heater with a duster or a soft wet cloth.
Do not use chemical solvents (such as benzene, alcohol or gasoline) as they may cause irreversible damage. Make sure no water enters the control panel or gaps in the casing.
• Do not run the unit until completely dry.
• Place the heater in its original box or cover to protect it from dust when not in use.
• Store it in a cool dry place.

TROUBLESHOOTING

Do not repair or disassemble the unit by yourself, unauthorized repair attempts will invalidate the warranty and may cause bodily harm.

2.  There is no power from socket

3.  The power switch on the rear of the unit is turned off.

| 1.  Connect the power cord

2.  Check socket is turned on

3.  Ensure the power switch on

the rear of the unit is in the on position

Odour emission from unit| 1. New unit. When the unit is used for the first time the fan motor may produce and odour which will dissipate within a week of use| 1. No action required
Strong vibrations and noise| 1.  Unit is not placed on a flat surface

2.  Unit may be damaged

| 1.  Place on a flat surface. May put an anti-vibration mat underneath

2.    If the heater is damaged discontinue use and contact the service centre.

TECHNICAL DATA

electriQ UK SUPPORT

www.electriQ.co.uk/support

Please, for your own convenience, make these simple checks before calling the service line.
If the unit still fails to operate call: 0330 390 3061or complete the online form

1. Is the unit plugged into the mains?
2. Is the fuse OK?
3. Switch the unit off and wait three minutes to see if the issue is resolved. Restart the unit.

Office hours: 9AM – 5PM Monday to Friday
www.electriQ.co.uk
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA

DECLARATION OF CONFORMITY

Hereby, electriQ declares that this heater follows Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:
https://www.electriQ.co.uk/content/declaration-of-conformity
Disposal: Do not dispose this product as unsorted municipal waste. Collection of such waste must be handled separately as special treatment is necessary.

Recycling facilities are now available for all customers at which you can deposit your old electrical products. Customers will be able to take any old electrical equipment to participating civic amenity sites run by their local councils. Please remember that this equipment will be further handled during the recycling process, so please be considerate when depositing your equipment. Please contact the local council for details of your local household waste recycling centres.

Model Identifier: EPPH5W

Item| Symbol| Value| Unit|  | Item| Unit
Heat Output|  | Type of heat input, for electric storage local space heaters only (select one)
Nominal heat output| Pnom| 0.55| kW|  | manual heat charge control, with integrated thermostat| No
Minimal heat output| Pmin| 0| kW|  | manual heat charge control with room and/or outdoor temperature feedback| No
Maximum continuous heat output| Pmax| 0.55| kW|  | electronic heat charge control with room and/or outdoor temperature feedback| No
Auxiliary electricity consumption|  | fan assisted heat output| No
At nominal heat output| elmax| N/A| kW|  | Type of heat output/room temperature control (select one)
At minimum heat output| elmin| N/A| kW|  | single stage heat output and no room temperature control| No
In standby mode| elSB| 1| W|  | two or more manual stages, no room temperature control| No
 |  |  |  |  | with mechanical thermostat room temperature control| No
 |  |  |  |  | with electronic room temperature control| Yes
 |  |  |  |  | with electronic room temperature control plus day timer| No
 |  |  |  |  | with electronic room temperature control plus week timer| Yes
 |  |  |  |  | Other control options (multiple selections possible)
 |  |  |  |  | room temperature control with presence detection| No
 |  |  |  |  | room temperature control, with open window detection| No
 |  |  |  |  | with distance control option| No
 |  |  |  |  | with adaptive start control| No
 |  |  |  |  | with working time limitation| No
 |  |  |  |  | with black bulb sensor| No
Contact Details| electriQ, Unit J6, Lowfields Business Park, Lowfields Way, Elland, West Yorkshire, HX5 9DA

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