moxee Mobile Hotspot K779HSDL User Manual
- June 6, 2024
- Moxee
Table of Contents
moxee Mobile Hotspot K779HSDL
Display Layout and Icons
Device Overview
- Menubut:t:on
- Signal and Roaming status icon
- Ne.tworkmodeicon
- Wi- Fi signal icon
- Unread message icon
- Bat:t:ery icon
- Power butt:on
- MicroUSB port
- Batt:ery cover
- Notch for removing back cover
Charging your device
Your device comes with a charger. To charge, plug one end of the charger into an electrical outlet and the other end into the device’s MicroUSB port.
Setting up Wi-Fi connection
Press and hold the Power Button for 3 seconds until the welcome logo appears on the display.
- After a few seconds, the Wi-Fi signal icon will appear on the display.
- Look for the network (SSID) “ Moxee HotspotXX_2.4G ” or “ Moxee HotspotXX_5G “, where XX are the last two digits of the device IMEI.
- Click “Connect” and enter the default password found on your device. Your Wi-Fi SSID and password information can be found on your device’s “ Wi-Fi Info ” screen or on the SSID label located underneath the battery cover.
Note: This device will search for software updates periodically and may result in a small amount of data usage.
Troubleshooting
If you are having trouble with the device, here are a few troubleshooting tips:
- If the device is not responsive, restart it by pressing the Power Button for 8 seconds.
- If restarting the device does not solve the issue, try restoring the device to its default factory settings.
Q: What do I do if I see the SSID but failed to connect?
A: Check if the password you entered is the correct one.
– Check if WPS security is enabled on your PC. If so, check the device to see
if it is expecting a WPS action from your PC.
Q: What if there’s no service?
A: The possible reasons are an unstable network signal or a hardware problem.
You can try the following solutions:
– If you are inside a building or near a structure that may be blocking the
signal, change the position or location of the device. For example, try moving
the device close to a window.
– Check the hardware for any loose parts or damage.
Q: What if I have forgotten my Wi-Fi Password?
A: You can find the Wi-Fi Password in the Wi-Fi Info page on the LCD.
– You can also reset the device to factory defaults by pressing the reset
button for 5 seconds. The default password is listed on the SSID label under
the back cover of the device and is also the last 8 digits of your hotspot’s
IMEI. The IMEI can be found on the device label located underneath the
removable battery. Be sure to power your device off before removing the
battery.