mychef Cook UP 10 GN 1/1 Steam oven Instruction Manual
- October 27, 2023
- mychef
Table of Contents
Cook UP 10 GN 1/1 Steam oven
COOK
COOK UP | COOK PRO
Product Manual
Installation, use and maintenance
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INDEX
1. INTRODUCTION ………………………………………………………………………………. 4 2. TECHNICAL
CHARACTERISTICS …………………………………………………………. 5
2.1. Main characteristics Mychef Bake …………………………………………………………….. 5 3. GENERAL
SAFETY AND ACCIDENT PREVENTION REGULATIONS ……………….. 6
3.1. Personnel responsible for using the equipment ……………………………………….. 6 3.2.
Electrical hazard ………………………………………………………………………………………. 6 3.3. Thermal
hazard………………………………………………………………………………………… 6 3.4. Corrosion hazard
…………………………………………………………………………………….. 7 4. RECEPTION, TRANSPORT AND POSITIONING
……………………………………… 8 4.1. Reception ………………………………………………………………………………………………… 8 4.2.
Transport…………………………………………………………………………………………………. 8 4.3. Positioning
………………………………………………………………………………………………. 9 5. INSTALLATION
………………………………………………………………………………. 11 5.1. Electrical connection
……………………………………………………………………………… 11
5.1.1. Three-phase connection 400V 3L+N ……………………………………………. 12 5.1.2. Three-
phase connection 230V 3L ………………………………………………… 12 5.1.3. Single-phase connection
230V L+N …………………………………………….. 12 5.2. Water
connection…………………………………………………………………………………… 13 5.2.1. Water input
…………………………………………………………………………………. 13 5.2.2. Drain
…………………………………………………………………………………………… 14 5.3. Vapour condensation hood
……………………………………………………………………. 15 6. USE……………………………………………………………………………………………….16
6.1. Control Panel …………………………………………………………………………………………. 16 6.1.1. Switching on
the equipment………………………………………………………… 21 6.1.2. Cooking modes
…………………………………………………………………………… 21 6.1.3. Cooking
control…………………………………………………………………………… 23 6.1.4. Start of the cooking cycle
…………………………………………………………….. 25 6.1.5. End of
cycle…………………………………………………………………………………. 26 6.1.6. Speed selection
…………………………………………………………………………… 26 6.1.7. Automatic cleaning
……………………………………………………………………… 27 6.2.
NightWatch……………………………………………………………………………………………. 30 6.3. Errors and alarms
…………………………………………………………………………………… 31
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7. REMOTE CONTROL USE…………………………………………………………………..33 7.1. Remote control setup
…………………………………………………………………………….. 33 7.1.1. Creating a new user
…………………………………………………………………….. 33 7.1.2. Wi-Fi connectivity
………………………………………………………………………… 34 7.1.3. Linking the oven to the device (mobile
phone, tablet or computer) 36 7.1.4. Control panel
………………………………………………………………………………. 37 7.2. Google home setup and voice assistant
…………………………………………………. 40 7.2.1. Synchronizing oven to Google
Home…………………………………………… 40 7.2.2. Voice commands for oven control
……………………………………………….. 44 7.2.3. Adding automated
routines…………………………………………………………. 45 7.3. Support
functions…………………………………………………………………………………… 49 7.3.1. Reset Wi-Fi
settings……………………………………………………………………… 49 7.3.2. Show MAC
address……………………………………………………………………… 49 7.3.3. Unlink the “Mychef Control”
service …………………………………………….. 49 7.3.4. Desktop application for intelligent
control …………………………………… 50 7.4. Table of states
……………………………………………………………………………………….. 51 7.5. Recipes
………………………………………………………………………………………………….. 51
8. MAINTENANCE ……………………………………………………………………………… 52 8.1. Cleaning
………………………………………………………………………………………………… 52 8.1.1. MyCare
……………………………………………………………………………………….. 52 8.1.2.
Suction………………………………………………………………………………………… 53 8.1.3. Door gasket
………………………………………………………………………………… 53 8.1.4. Outer
housing……………………………………………………………………………… 54 8.1.5. Control panel
………………………………………………………………………………. 54 8.1.6. Front water drain
…………………………………………………………………………. 54 8.1.7. Interior/exterior door compartment
…………………………………………….. 54 8.2. Preventive maintenance
…………………………………………………………………………. 56
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1. INTRODUCTION
This manual has been carefully prepared and reviewed to provide reliable
information and assistance for proper installation, use, and maintenance that
will ensure proper operation and prolong the life of the oven. This manual is
divided into three parts, the first part dedicated to the installation of the
equipment at the working point, and the second part focused on the use and the
third part in the cleaning and maintenance of the oven.
Before any intervention or use of the equipment, it is necessary to read this
manual carefully and completely.
The manufacturer declines all implicit or explicit responsibility for any
errors or omissions it may contain.
– The oven may not be used by personnel who have not received any kind of
training, and who do not have the necessary skills or experience for the
proper functioning of the equipment. Do not let children use or play with the
equipment.
– The owner of the equipment is obliged to have this manual read by personnel
responsible for its use and maintenance and to keep this manual in a safe
place for use by all users of the equipment and for future reference. If the
equipment is sold to others, they must be given this manual.
– This oven must only be used for its intended purpose, i.e., cooking,
heating, regenerating or dehydrating food. Any other use can be dangerous and
can result in personal injury and property damage.
– The equipment is shipped from the factory once it has been calibrated and
has passed rigorous quality and safety tests that ensure its correct
operation.
The manufacturer will disclaim any responsibility for problems caused by
improper installation, modification, use or maintenance.
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2. TECHNICAL CHARACTERISTICS
2.1. Main characteristics Mychef Cook
Exterior dimensions (Width x Depth x Height) (mm)
Capacity
Distance between guides (mm)
COOK 4 GN 1/1 760x785x750
4 600×400 85
COOK 6 GN 1/1 760x785x865
6 600×400 85
COOK 10 GN 1/1 760x785x1155
10 600×400 85
Meals/day
35-90
40-110
80-160
Table 1. Main characteristics of Mychef Cook ovens
The maximum recommended food load per GN 1/1 tray of 65mm is 5 Kg.
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3. GENERAL SAFETY AND ACCIDENT PREVENTION REGULATIONS
3.1. Personnel responsible for using the equipment
The use of the equipment is reserved for trained personnel.
Personnel who perform any action on the oven, such as operation, cleaning,
installation, handling, etc., must be familiar with the safety regulations and
the Operating Instructions.
Do not allow unauthorized personnel to use, handle or clean the equipment.
3.2. Electrical hazard
Work on the electrical supply side and access to live parts may only be
carried out by qualified personnel under their own responsibility. In any
case, such access must be made with the equipment disconnected from the power
supply. If the appliance is placed on a cart or on tables that have some
mobility, do not allow it to move while connected to the power supply to avoid
possible damage to wiring, drainage pipes or water inlets. If the equipment is
to be moved or repositioned, the cables and the drainage and water intake
pipes must be disconnected.
3.3. Thermal hazard
When the equipment is in operation, the door should be opened slowly and
carefully to avoid possible burns from steam or hot air that may escape from
inside the cooking chamber.
Keep the ventilation openings free of obstacles. Do not install the equipment
in the vicinity of flammable products. Avoid positioning the oven near heat
sources such as stoves, grills, fryers, etc. Check the safety distances in
chapter Positioning.
DANGER OF ACCIDENT! Be careful when using food containers in the oven when the
top tray is 160 cm or more high. There is a risk of injury caused by the hot
contents of the trays.
While the oven is in operation, avoid touching metal parts and the door glass
as they may exceed 60°C. Touch only the handle and the control panel.
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3.4. Corrosion hazard
When using cleaning products, special attention and appropriate safety
measures should be taken when handling these products. Always read the safety
data sheet for the different chemicals before use and follow the instructions
for use. These products in contact with any part of the body are abrasive and
can cause skin and eye irritations and causticity.
During cleaning of the oven and in the event of aerosols or mist forming when
handling cleaning products, wear a mask with a P2 / P3 type particle filter,
goggles for protection against splashes and/or splashes and chemical
protection gloves.
MyCare CleanDuo and DA21 cleaning products have been specially formulated for
the correct cleaning and protection of Mychef ovens with automatic washing.
The product contains, in addition to detergent, polish for a perfect finish.
The use of this detergent is mandatory in the Mychef Cook ovens.
Use CleanDuo in the Mychef Cook ovens equipped with the automatic washing
system. The use of other products will void the warranty.
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4. RECEPTION, TRANSPORT AND POSITIONING
Before carrying out the installation, the dimensions of the site where the
equipment is to be placed and the electrical and water connections must be
verified and seen to be within the parameters detailed in section 4.3.
4.1. Reception
Once the oven has been received, check that the model purchased corresponds to
the order. Check that the packaging has not been damaged during transport and
that no parts of the equipment are missing. If you detect any anomaly or
problem, contact your dealer immediately.
4.2. Transport
The equipment should be transported in its original packaging to the closest
location to the point of installation to avoid damage as much as possible. It
is recommended to keep the original packaging until the equipment is properly
installed and in operation. To move the equipment and place it in your
workspace, the following observations should be taken into account:
– The measurements of the different models to pass through narrow places
(corridors, doors, narrow spaces). See chapter 2.
– The handling must be done with the necessary personnel to move the load of
the furniture taking into account the current occupational safety regulations
at the place of installation.
– The oven must always be in an upright position during transport. It must be
lifted perpendicularly to the ground and transported parallel to it.
– Make sure that during transport it does not tip over and is not hit by any
object.
Be careful with the legs and the siphon when positioning the oven on the final
location.
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4.3. Positioning
– Place the oven at a comfortable distance from the wall so that the
electrical and water connections can be made. There must be a minimum
clearance from the oven parts to allow for proper ventilation and cooling.
This minimum distance is:
o 50mm on the left and right sides o 50mm from the back o 500mm from the top
– The equipment should be placed on a Mychef support table or wall mount.
– If there are sources of heat or steam near the equipment (stove, grill,
iron, deep fryer, pasta cooker, kettle, tilting frying pan etc.), these must
be at a distance of more than 1 metre.
– Check that the oven is not exposed to hot air or vapours in the areas where
the cooling fans are located (front right and rear left).
Figure 1. Suction areas for cooling
– Once it is placed in the workspace, check that it is level.
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50mm
500m
50mm
50mm
1000mm
Figure 2. Example of a suitable location for installation
Be extremely careful with the cooling areas of the oven. If it sucks in
vapours or hot air it can drastically reduce the life span of the components.
For the installation of Mychef stacked ovens, follow the instructions supplied
with the corresponding stacking kit.
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5. INSTALLATION
5.1. Electrical connection
Check that the voltage reaching the point where the oven is to be switched on corresponds to the operating voltage of the equipment.
The following table indicates the electrical characteristics of each oven:
4 GN 1/1 6 GN 1/1 10 GN 1/1
Voltage
Power (kW)
Rated current (A)
Cross-section cable (mm2)
400/3L+N/50-60
6.3
10
1.5
230/3L/50-60
6.3
17
2.5
230/L+N/50-60
6.3
27
4.0
400/3L+N/50-60
9.3
14
1.5
230/3L/50-60
9.3
25
2.5
400/3L+N/50-60
18.6
29
4.0
230/3L/50-60
18.6
50
10.0
Table 2. Electrical connection characteristics
Before carrying out any electrical work, make sure that no electrical current is supplied at the point of connection of the equipment.
The device must be connected to the mains via an all-pole switch with a contact opening distance of more than 3mm. Also install a class A differential device and an overcurrent protection.
Always ensure effective grounding.
Connect the equipment to an equipotential bonding system using the contact specially provided for this purpose (see equipotential bonding sign on the bottom left of the equipment). If two pieces of equipment are stacked, both must be connected to the equipotentiality system.
The connection to an equipotential system guarantees additional safety in case of simultaneous earth leakage and differential failure.
The wiring and other safety devices used for the electrical installation must have the appropriate section for the equipment in question.
In any case, respect the regulations in force for the connection of the equipment to the low voltage network.
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Before starting the electrical installation, check that the electrical
requirements of the oven and the power supply are the same.
Never connect a phase to neutral or ground. Check that the installation
voltages correspond to those of the equipment.
The following subchapters show the three possible types of connections for Mychef ovens. The voltage of each oven can be found on its identification sticker.
5.1.1. Three-phase connection 400V 3L+N
Color
Cable
Brown
L1
Black
L2
Grey
L3
Blue
Neutral
Green-yellow
Grounding
Table 3. Three-phase cable 400V 3L+N
5.1.2. Three-phase connection 230V 3L
Color
Cable
Brown
L1
Black
L2
Grey
L3
Green-yellow
Grounding
Table 4. Three-phase cable 230V 3L
5.1.3. Single-phase connection 230V L+N
Color
Cable
Brown
L1
Blue
Neutral
Green-yellow
Grounding
Table 5. Single-phase connection 230V L+N
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5.2. Water connection
5.2.1. Water input
Cold water (max. 30°C) ¾ inch 150 to 400 kPa dynamic flow pressure. Drinking
quality water with the following characteristics:
– Hardness between 3º and 6º FH – PH between 6.5 and 8.5 – Chlorides (Cl-)
less than 30 mg/L – Chlorine (Cl2) less than 0.2 mg/L – Iron (Fe) less than
0.1 mg/L – Manganese (Mn) less than 0.05 mg/L – Copper (Cu) less than 0.05
mg/L – Conductivity less than 20uS/cm Use of descaler and Mychef filter
mandatory.
The use of water with different characteristics than those indicated may cause
serious problems in the components of the oven, such as corrosion in the
cooking chamber or the glass, premature failure of the solenoid valves, etc.
Periodically check the quality of the water in the oven.
The oven has a water inlet ¾” at the back of the oven for steam generation and
for selfcleaning processes.
Figure 3. Water intake
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In the case of a new installation, the water must be left to run until the
connection is completely purified. This operation must be repeated each time
work or repairs are carried out on the water system that feeds the oven.
5.2.2. Drain
For the correct operation of the steam system of the Bake ovens, the equipment
must be connected to a drainage system with a nominal diameter of 40mm (DN40)
through a heatresistant pipe. The Mychef Cook Pro oven incorporates an
internal system to block any odours that may come from the drain. The Mychef
Cook Up does not incorporate an odour blocking system. It can be ordered as an
accessory.
Figure 4. Drainage
For correct operation, bear in mind that the pipe must have a constant slope
of at least 5º.
The drain must be a maximum of 1 meter long, have a diameter greater than the
drain connection and be free of bottlenecks.
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5.3. Vapour condensation hood Refer to the installation manual supplied with
the fume hood for installation.
The vapour condensation hood is an optional extra. The hood can be installed
once the oven is installed.
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6. USE
6.1. Control Panel
The figure below shows the control panel for the Mychef Cook ovens. It
consists of a central screen with displays, indicators, and buttons.
Figure 5. Control panel
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The functionality of each of them is explained below:
A
C
E
B
D
G
H
F I
J
K
L
M
N
O
Figure 6. Control panel detail
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Block A B C D E F G
H
I J K L M N
O
Function Convection button Convection mode indicator Mixed mode button Mixed
mode indicator Steam button Steam mode indicator
Display
Adjustment button –
Adjustment button +
Moisture button Temperature button Time button Fan speed button Self-cleaning
CLEAN button
Description Convection mode selection button.
Mark the chosen mode.
Mixed mode selection button. Mark the chosen mode. Steam mode selection
button. Mark the chosen mode. Displays the selected parameter: humidity,
temperature, time, or fan speed. Decreases the selected parameter: humidity,
temperature, time, or fan speed. Increases the selected parameter: humidity,
temperature, time, or fan speed. Moisture selection button. Temperature
selection button. Time selection button. Fan speed selection button.
Button for selecting the self-cleaning program.
Oven on/off and start/stop button.
START/STOP button
If the oven is on, but not cooking/washing, slight pressure will start the cooking/washing cycle.
If the oven is on and cooking/washing, slight pressure will cancel the
cooking/washing cycle.
Table 6. Control panel description
The central display is a very important part when interacting with the oven, since it indicates the value of each cooking parameter.
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Figure 7. Central screen
The parameter display format is explained below:
Icon
Function
The moisture level is shown with an H in the first digit. The humidity value is shown next.
The chamber temperature is shown with a T in the first digit. The temperature
value in degrees Celsius is shown next.
The cooking time is shown with the two central points. The two digits on the
left are the hours, and the two digits on the right are the minutes.
Cooking can also be continuous. In this case, CONT appears on the display. For
continuous cooking, press the adjustment key until CONT appears in the
display.
The fan speed is shown with an F in the first digit. If the convection fan is on high speed, HI is displayed. Otherwise, if the convection fan is at a low speed, LO appears.
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If the self-cleaning button is pressed, the central display will show the
message CLN. However, if the temperature in the cooking chamber is too high to
perform the self-cleaning process, the message COOL is displayed, indicating
that cooling of the chamber must be performed prior to selfcleaning. To start
both self-cleaning and cooling, press START/STOP.
This icon indicates that a cooking or cleaning process has been completed.
The DOOR message appears when the door is opened during a cooking or cleaning
process.
The PREHEAT message is displayed during the oven preheating processes,
alternatively with the current oven chamber temperature.
The LOAD message indicates that the oven has reached preheat temperature and
the oven is ready to charge. By closing the door, the cooking cycle will
start.
In the case of an error, the first two digits of the display show ER, followed
by the error number. Refer to the chapter on errors for more information.
It is possible to change the operating parameters of the oven. In the
parameter edit menu, the central display shows a P, followed by the parameter
number. The two digits on the right show the value of the parameter. Refer to
the chapter on the configuration menu for more information. Table 7.
Description of messages on the central screen
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6.1.1. Switching on the equipment The equipment is switched on or off by
pressing the START/STOP button for two seconds.
In order to protect the oven from possible overheating, some protective
elements may work even when the oven is switched off. When the oven is at a
safe temperature it will automatically turn off.
If the equipment does not turn on, check the status of the safety thermostat
and the service switch, located at the rear of the equipment.
Figure 8. Safety thermostat (A) and service switch (B)
6.1.2. Cooking modes There are three cooking modes: convection, mixed and
steam. To select a particular mode, tap on the corresponding button.
Figure 9. Cooking mode selector
The convection mode acts as a forced convection oven without adding or
removing moisture from the cooking chamber.
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The mixed convection mode allows to regulate, in an intelligent and controlled way by the oven, the elimination or contribution of humidity in the cooking chamber. To do this, press the humidity button and adjust with the +/- buttons to the desired value. This value is shown in the central indicator.
Figure 10. Humidity setting in mixed mode
The steam mode saturates the cooking chamber with moisture.
The table below summarizes the characteristics of each of them.
Mode
Icon
Temperature
Moisture
Convection
30ºC to 260ºC
0%
Mixed
30ºC to 260ºC
-99 to 100%, in jumps of 20%
Steam
30ºC to 130ºC
100%
Table 8. Cooking modes in Mychef ovens
In order to prolong the life of your oven, it may automatically reduce the
maximum temperature of the cooking chamber.
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In all cooking modes it is possible to humidify the chamber at will. To do so,
press the HUMIDITY button until the oven sprays water into the cooking
chamber.
6.1.3. Cooking control
Temperature and time-controlled cooking
In this mode the oven automatically brings the temperature in the chamber up
to the value selected by the user so that when the door is opened and the food
loaded, the temperature in the chamber will be the same as the one selected at
the start of cooking. The oven automatically calculates the air temperature in
the chamber and decides whether to heat it up to the value to be reached.
In the temperature and time control mode with temperature setting we choose a
certain temperature and time by adjusting with the +/- buttons after having
pressed the TEMPERATURE and TIME buttons respectively.
By pressing the START/STOP button, the oven will start to preheat the chamber
and will stop when it has reached a level determined by the oven according to
the temperature requested by the user. At this point the display will show
“Pht” alternately with the temperature of the chamber.
Figure 11. Preheating indicator
The preheating process can be skipped by slightly pressing the START/STOP key.
When it has reached the set temperature, the oven will warn the user with a
buzzer and indicate “Load”.
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Figure 12. Load indicator
Once the oven is loaded and the door is closed, the cooking time will start to
be deducted until it is finished. At this point, the time indicator will
display the keyword “End”, the oven will beep for one second and the interior
light will light up until the user finishes cooking by pressing the START/STOP
button slightly. Example of cooking at 90º for 10 minutes:
Figure 13. Example. Cooking at 90ºC for 10 minutes
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Figure 14. Oven temperature
6.1.4. Start of the cooking cycle
Once the cooking parameters have been selected, either in manual mode or in a
certain program, the process can be started. To do so, slightly press the
START/STOP key to start preheating (see 6.1.3.1). If preheating is not
necessary, the two central points will flash every second, indicating that the
cooking process is underway. If a parameter other than time is selected on the
display, the last point of this will flash to indicate that cooking is in
progress.
Figure 15. Cooking indicator
If the door is opened during cooking, the timer stops, and the following
message is shown in the central display:
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Figure 16. Door open indicator
6.1.5. End of cycle
At the end of a cooking cycle, the unit signals this status visually and
acoustically. Specifically:
– A beep is emitted. – The light in the oven chamber turns on. – The keyword
END appears in the central display until the user finishes the
cooking. Press START/STOP to end the cooking process.
6.1.6. Speed selection
In any cooking mode the user can select the speed of the convection fan that
best suits his needs. To do so, press the fan speed button. Then select the
appropriate speed with the +/buttons.
Figure 17. Maximum speed (HI) and reduced speed (LO)
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6.1.7. Automatic cleaning
Only available in models with MyCare self-cleaning system.
Self-cleaning and rinsing program
Using the MyCare cleaning system allows for automatic cleaning of the cooking
chamber and has a washing program specifically designed to use CleanDuo
detergent. The special formulation of this product stands out for having twice
the concentration of active product than most similar products available on
the market. It also includes a polishing additive for a perfect all-in-one
finish. This allows you to use only one CleanDuo tablet per wash, with the
consequent savings and ease of use.
Use CleanDuo in Cook ovens that are equipped with the automatic selfcleaning
system. The use of other products will void the warranty.
For the use of the cleaning processes and for the handling of the products
used in the process, appropriate protections should be used. Never touch the
detergent with your hands.
The time required to perform the self-cleaning program is listed in the table below:
Program
Description
Duration
CLN
ECO self-cleaning program
65 min
Table 9. Self-cleaning and rinsing program
Before starting any cleaning process, make sure that the water passage to the equipment is open.
Prior to the self-cleaning cycle, remove any solid food pieces/rests from the
chamber by hand. Do not use the hand shower accessory to remove food residues
from the cooking chamber, remove them first and prevent them from going down
the drain. No trays or grids should be placed during the washing process. It
should always be done without load, to ensure that the equipment is properly
cleaned.
The automatic cleaning cycle can then be started. To do this, select the
cleaning program on the control panel by pressing the CLEAN button. The
cleaning program appears on the central display.
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Figure 18. Self-cleaning program
Fast cooling Before placing the CleanDuo tablet, check that the temperature of
the cooking chamber is not too high. If the oven is too hot, the central
display will show that cooling is required.
Figure 19. Required temperature setting
In this mode the convection fan is turned on and the resistors are turned off.
In this particular case, even if the oven door is opened the process will not
stop and the fan will continue to rotate. In this way, and with the door open,
the temperature of the chamber can be lowered in a few seconds. Once in this
mode, the display alternately shows the temperature of the cooking chamber. To
exit the fast cooling mode, briefly press START/STOP.
Please note that in this mode the convection fan works with the door open.
Take the appropriate precautions.
Once the oven is at a low enough temperature, it will show that you can cancel
the cooling process:
Figure 20. Cooling completed
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At this point it is important to stop the fan using the START/STOP button,
open the door and insert the CleanDuo tablet into the dedicated place. Once
entered, close the door again to start the cleaning program.
Never place the detergent with the convection fan running.
If cooling is not required, you can place the MyCare detergent directly in its
allocated space, and start the cleaning or rinsing cycle by pressing the
START/STOP key. Place as many tablets as there are holes in your oven.
Figure 21. CleanDuo holder
Before starting any cleaning process, check that no temperature adjustment of
the cooking chamber is required.
To introduce the CleanDuo tablet into the chamber it is essential to stop the
fan. It is important not to introduce the CleanDuo while it is in operation in
order to prevent the detergent from being dragged away by the air current
which could endanger the health of the user.
Once the automatic washing process has started, do not open the door under any
circumstances, as chemicals used for cleaning may escape and come out as
steam. This situation would entail a significant risk of corrosion and burns.
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Never open the oven door during an automatic cleaning process.
The process can be stopped in an emergency with the START/STOP button.
If the cleaning process has been stopped without automatic completion, it is
mandatory to remove all undissolved detergent tablet pieces from the chamber
before proceeding with the final rinse.
If, at the end of any of the automatic cleaning processes, you find that there
are still traces of detergent in the chamber (even behind the fan protection
plate), run a self-cleaning program without detergent again or carry out a
thorough manual rinse of the cooking chamber. If there is a power failure
during the cleaning process, the oven will resume the cleaning process from
the beginning. The oven will turn off automatically at the end of the cleaning
process (only firmware 1.7 and higher).
6.2. NightWatch
NightWatch allows the oven to automatically continue a cooking process after a
power failure. This functionality is especially useful for unattended cooking.
This function will only continue with one cooking in the event of a power
failure and subsequent recovery of the power supply.
This function can be disabled by your dealer. Make sure that you fully
understand the risks of its use.
When a power failure and subsequent restoration of the power supply occur, the
oven recovers the cooking in progress (if any) and continues it with the same
parameters as before the power failure. In the event of a power failure during
a wash, the oven starts the self-cleaning process from scratch.
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6.3. Errors and alarms
Errors and alarms can occur during the preparation and execution of cooking or
washing processes. If this is the case, the central display will show the
error or alarm code.
Figure 22. Error indicator
The table below shows the various errors and alarms, as well as possible solutions to them:
Error Internal definition
Clarification
0 NO ERROR
No error.
1
ERROR GENERAL PURPOSE INPUT
Reserved. Not used.
2 ERROR OVERTEMPERATURE
Reserved. Not used.
Overtemperature PCB. Check that the electronics’
3
ERROR OVERTEMPERATURE PCB
cooling fans are working properly, that there is enough space between the rear part and the wall,
and that the ambient temperature is not excessive.
4 ERROR COMMUNICATION
Inter-board communication not responding. Check the cable between the power board and the control board.
5 ERROR EEPROM
Processor communication and EEPROM not working. Check the control board.
6 ERROR MOTOR
Engine error. Check the motor wiring. Overtemperature in the engine. Engine nailed down.
7 ALARM WATER 8 ERROR WASHING
Reserved. Not used. Reserved. Not used.
9
ERROR PROBE1 TEMP SENSOR NOT CONNECTED
Reserved. Not used.
10
ERROR PROBE1 TEMP SENSOR SHORTED
Reserved. Not used.
11
ERROR PROBE2 TEMP SENSOR NOT CONNECTED
Reserved. Not used.
12
ERROR PROBE2 TEMP SENSOR SHORTED
Reserved. Not used.
13
ERROR PROBE3 TEMP SENSOR NOT CONNECTED
Reserved. Not used.
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14
ERROR PROBE3 TEMP SENSOR SHORTED
Reserved. Not used.
15
ERROR PROBE4 TEMP SENSOR NOT CONNECTED
Reserved. Not used.
16
ERROR PROBE4 TEMP SENSOR SHORTED
Reserved. Not used.
17
ERROR PROBE5 TEMP SENSOR NOT CONNECTED
Reserved. Not used.
18
ERROR PROBE5 TEMP SENSOR SHORTED
Reserved. Not used.
19
ERROR PROBE6 TEMP SENSOR NOT CONNECTED
Reserved. Not used.
20
ERROR PROBE6 TEMP SENSOR SHORTED
Reserved. Not used.
21
ERROR PROBE7 TEMP SENSOR NOT CONNECTED
Reserved. Not used.
22
ERROR PROBE7 TEMP SENSOR SHORTED
Reserved. Not used.
23
ERROR PROBE8 TEMP SENSOR NOT CONNECTED
Probe camera not connected. Check the probe and wiring.
24
ERROR PROBE8 TEMP SENSOR SHORTED
Probe camera short circuited. Check the probe and wiring.
25
ERROR PROGRAM NOT TERMINATED
Reserved. Not used.
26
ERROR CLEANING PROGRAM NOT TERMINATED
Reserved. Not used.
27
ERROR CLEANING TEMPERATURE TOO HOT
Reserved. Not used.
28
ALARM RECOVERY TEMP TOO LOW
Reserved. Not used.
29 ERROR INVERTER
Reserved. Not used.
Table 10. Errors, alarms and possible solutions
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7. REMOTE CONTROL USE
7.1. Remote control setup
7.1.1. Creating a new user
The first step to configure the remote control is to create a user, with which
the different ovens to be controlled will be linked later. Create a user
through the following link or QR code: https://mychef-432df.firebaseapp.com/1
Figure 23. Authentication panel
Figure 24. New user creation form
Once in the authentication panel, select “Create account” to create a new user
account.
Note: the password must contain at least 6 characters.
To link a device (mobile phone, tablet or computer) it is first necessary to
set up a Wi-Fi connection in the oven. The following section (7.1.2 Wi-Fi
connectivity) explains in detail how to set up this configuration.
1 It is recommended to use the Google Chrome browser for better performance.
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This web address has the functionality to send notifications when the cooking
of the different linked ovens is finished, so that, if you want to enjoy this
service, you have to give permission for the sending of pop-ups from this
address.
7.1.2. Wi-Fi connectivity2
Once the oven is connected to the power outlet, it can be viewed as a Wi-Fi
network from any device (mobile phone, tablet or computer). The Wi-Fi network
will appear with the name “Mychef” followed by a number in parentheses (the
MAC address of the device).
Figure 25. Access point of the oven from Windows
Then, this Wi-Fi network will be selected on the device with which we want to
link the oven. After selecting the Wi-Fi network, enter the code or password
given by Mychef and wait for a configuration web portal3 to open
automatically.
In this configuration web portal, you will enter the data of your usual Wi-Fi network and the one you want to connect the oven to the internet (SSID).
2 You can reset your Wi-Fi network settings at any time. See section 7.3.1.
3 If the configuration portal does not open automatically, open a web browser
(Google Chrome is recommended) from a device connected to the Wi-Fi network
and enter the following IP address in the browser: 192.168.4.1.
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In the field “Mychef login email” you must enter the username that was created
previously 4 ( 7.1.1 Creating a new user).
It is important to write down the MAC address 5 that appears in the different
points of the configuration, since this is unique for each device and will be
necessary to link the equipment to the remote control. We recommend copying
the number after the title “MAC Address:” so you can paste it later.
Figure 26. The Wi-Fi network settings screen from different devices
Once all the fields have been completed, you should select the “Save” button to save the changes and start the connection.
4 If for any reason an invalid user is entered, it is possible to reset this
configuration. See section 7.3.1.
5 If the MAC address of the equipment has not been noted, it can be displayed
in the control panel of the oven once the Wi-Fi network has been set up. See
section 7.3.2.
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It is important that you connect to a Wi-Fi network with a 2.4GHz frequency
band, as 5GHz networks are not compatible with Smart Control functionality.
Once the Wi-Fi network is configured, it is important to wait a few minutes
until the Wi-Fi network disappears (Mychef + MAC address), if this does not
happen it means that the configuration data entered to authenticate the Wi-Fi
network is not correct, then the process must be started again.
7.1.3. Linking the oven to the device (mobile phone, tablet or computer) Once
an Internet connection6 has been established, the Wi-Fi network will no longer
be visible. The next step will be to link our oven to the remote control. To
do so, visit the following web address: https://mychef-432df.firebaseapp.com/
or code QR, log in with the user created in section 7.1.1 and linked to the
oven in section 7.1.2.
If this is the first time you are linking a device, you will see the button
combination shown in Figure 27. To add a new device, select the “Add new
device” button and fill in the form in Figure 28 with a name for the device
(which will serve to identify it) and the MAC address 7 of the oven that we
have previously copied. Finally, we select the “Add device” button at the end
of the form to add the remote control of the oven to our device (mobile phone,
tablet or computer).
6 See section 7.1.2 to configure the Internet connection.
7 The MAC address consists of six two-character blocks that can be either a
number from 0 to 9 or a letter from A to F. If the MAC address of the
equipment has not been noted, it can be displayed on the control panel of the
oven. See section 7.3.2.
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Figure 27. Session started without any linked device
Figure 28. Form for adding a new device
If all
the previous steps have been carried out correctly, the control panel of the oven will appear
with the different buttons and text boxes to display and change the different parameters
that are configured in the linked equipment, as well as the actual values of temperature,
humidity and cooking time.
It should be noted that when the user makes a change in this control system there is a delay between the database being updated and the change being sent to the equipment.
7.1.4. Control panel In the Figure 29 shows the control panel for the ovens linked to the user account. The functionality of each panel element is explained below.
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Figure 29. Control panel detail
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Block A B C D E F G
H
I
J K L M N O P Q R
S
Function
Description
Device selection box
In this selection box, a list of all devices linked to the user account will appear.
On/Off button
Equipment on/off button.
Start/Stop button
On/off and start/stop button for the oven.
Door status indicator
Indicates whether the door is open or closed.
Equipment status indicator
Indicates the different states of the equipment, see section 7.4.
Wi-Fi indicator
Indicates by a percentage the strength of the Wi-Fi signal.
Input/indicator target temperature of the oven (Set Point)
Allows you to enter the desired temperature value in the range [30,300] ºC for manual cooking or indicates the target temperature value for a given recipe.
Input/target moisture indicator of the oven (Set Point)
Allows you to enter the desired moisture value in the range [-100,100] % for manual cooking or indicates the target moisture value for a given recipe.
Input/indicator target cooking time of the oven (Set Point)
Allows you to enter the desired cooking time value in the range [0-5940] minutes for manual cooking or indicates the target cooking time value for a given recipe.
Real oven temperature indicator (Real Point)
Indicates the real time temperature value of the oven’s cooking chamber.
Real oven humidity indicator (Real Point)
Indicates the real time humidity value of the oven cooking chamber.
Real oven cooking time indicator (Real Point)
Indicates the value of the cooking time that has passed since the start of the cooking process.
Fan speed button
Fan speed selection button, can be low speed (Slow) or high speed (Fast
Recipe selection box
A list of all recipes entered by the user will appear in this selection box.
“Add Recipe” button
Button to add a new recipe to the user’s recipe list. See section 7.5.
“Edit Recipe” button
Button for editing the cooking parameters of the recipe selected in the
“recipe selection box” (N). See section
7.5.
“Send recipe” button
Sends the cooking parameters of the recipe selected in the “recipe selection box” (N).
“Delete recipe” button
Removes the recipe selected in the “recipe selection box” (N).
“More information” button
It opens a window with information about the equipment: the user linked to the equipment, the minutes of operation of the oven and the temperatures of the electronics of the equipment.
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T
“Add New Device” button Allows you to link a new unit. See section 7.1.3.
U
“Delete device” button
Allows you to remove a device from the list of linked devices.
V
“Logout” button
Log out and redirect the page to the authentication panel.
W
“Delete account” button Once all the ovens are deleted, delete the user account.
Table 11. Control panel description
7.2. Google home setup and voice assistant8
7.2.1. Synchronizing oven to Google Home
The first step to be able to use the Google Home functionality and control our
ovens using the Voice Assistant is to sign in with a Google account on our
mobile device and download the Google Home and Google Assistant application.
Figure 30. Google applications required
Once the two applications are installed, we start Google Home and follow the
next steps: 1. On the app’s Home screen, select Add “+” and then “Set up
device”.
8 Mychef’s Intelligent Voice Control is currently only available in English, so you need to change the language of the mobile device you are using to English to enjoy the full functionality.
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Figure 31. Google Home application captures steps to be followed
2. Select the option “Work with Google” and then search the list of suppliers
for the “Mychef Control” service.
Figure 32. Google Home application captures steps to be followed
3. Finally, the user will be redirected to the authentication server page to
log in with the user and password created in section 7.1.1. It will wait for
the authentication to be validated and then all the devices created in the
control web application will be synchronized.
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It is possible that in some cases the server is busy or that a message appears
informing that the synchronization could not be carried out, the message
should be omitted if the linked ovens appear on the start screen. If they do
not appear, repeat all the steps in this section.
Whenever you add or remove an oven in the control web application, the Google
Home startup screen will automatically update with the new devices, otherwise
you need to unlink your account from the Mychef Control9 service and repeat
the steps in this section to make the devices appear or disappear on the
Google Home startup screen.
Figure 33. Authentication server screen and messages that appear while validating and synchronizing information
9 See section 7.3.3.
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Figure 34. Google Home screen where all the ovens linked to the user’s account will appear, along with all the smart devices that the user has associated with his Google account
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7.2.2. Voice commands for oven control10
ON/OFF:
– Turn on Mychef. – Turn off Mychef. – Turn on [all] ovens. START/STOP:
– Is Mychef on? – Is Mychef off? – Turn off [all] ovens.
– Start Mychef. – Stop Mychef. – Stop [all] ovens. TEMPERATURE CONTROL: (X = [30-300])
– Run Mychef. – Start [all] ovens.
– Set Mychef temperature to X.
– Set Mychef to X.
– What is Mychef temperature?
– What temperature is Mychef set to?
– Set [all] ovens temperature to X.
– What is ovens temperature?
HUMIDITY CONTROL: (X = [High, Medium, Low])
– Set Mychef mode to Humidity X.
– Set Mychef to Humidity X mode.
– What mode is Mychef set?
– Is Mychef humidity X mode set?
– Set [all] ovens mode to Humidity X.
TIME CONTROL: (X = [0-99 hours, 0-5940 minutes, 0-356400 seconds])
– Run Mychef for X. – Start Mychef for X. – Cancel Mychef timer. – Increase Mychef timer X. FAN CONTROL: (X = [High,Low])
– Set Mychef timer to X. – How many minutes are left on Mychef? – How many
minutes are left on ovens?
– Decrease Mychef timer X.
– Set Mychef fan speed to X.
– Set Mychef speed to X.
– What fan speed is Mychef set to?
– What is Mychef speed?
– Set ovens speed to X.
– What is ovens speed?
Table 12. Different voice commands compatible with the intelligent control
10 The word “Mychef” appears in these commands to refer to the oven in question, but this word can be replaced by the name you want to give the oven once it is added to the web control.
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From the Google Home application’s start screen, pressing the microphone icon,
saying “OK Google” or “Hey Google”, will open the Google Assistant which will
listen to the voice command the user says and if it is correctly understood as
an oven control command, will perform the action requested or inform about the
parameters asked.
You can also do this directly from the Google Assistant application or through
any device that supports the Google Assistant such as a Google Home speaker.
Figure 35. Different voice commands understood and executed by the Assistant
7.2.3. Adding automated routines
It is also possible to add routines to Google Home, so that different actions
are executed with a single voice command. Below is an example where just by
saying “Cook Pizza”, Google Home will execute all the necessary commands to
turn on the oven, set the desired temperature, humidity and cooking time and
finally start a bake with these parameters.
1. Go to settings in Google Assistant and select the “Routines” icon.
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Figure 36. Google Assistant application capture
2. Then manage routines and press the add icon (+).
Figure 37. Google Assistant Routines capture
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3. In adding commands, the desired voice command will be written to execute
the routine, in this example it will be “Cook Pizza”.
4. Finally, under “Add action”, all commands of section 7.2.2 that you want
the oven to perform in this routine are added. For this example, they will be
as follows11: – Turn Mychef on. – Set Mychef temperature to 260. – Set Mychef
mode to Humidity Low. – Start Mychef for 17 minutes. – Start Mychef.
Figure 38. Routine configuration in the Google Assistant application
11 The word “Mychef” appears in these commands to refer to the oven in question, but this word can be replaced by the name you want to give the oven once it is added to the web control.
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Figure 39. Executing the configured routine by voice command in the Google
Assistant application
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7.3. Support functions
7.3.1. Reset Wi-Fi settings
It is possible to remove the Wi-Fi network settings as well as the user to
which the oven is linked as follows:
· Turn off the oven by pressing and holding the START/STOP button. · Once off,
press and hold the fan icon on the front panel until you hear a “Click”. · See
if the device’s Wi-Fi Access Point appears, if not, repeat these actions
again.
7.3.2. Show MAC address
You can view the MAC address of your device once you have set up a Wi-Fi
connection to your computer as follows:
· Turn off the oven by pressing and holding the START/STOP button. · Once off,
press and hold the temperature icon on the front panel until you hear a
“Click”. · The central display will show the digits of the MAC address in
pairs in an orderly
fashion.
If the Wi-Fi connection to your computer has not yet been set up, the MAC
address can be seen in the name of the Wi-Fi access point.12
7.3.3. Unlink the “Mychef Control” service
To unlink the Google account to the “Mychef Control” service, follow the steps
in section 7.2.1 until the list of service providers appears, this screen will
show that we are linked to the “Mychef Control” service with the number of
devices synchronized. If you want to unlink the account, just select the
linked account and choose “unlink”.
Figure 40. Last window concerning the steps to be followed to unlink the
account from the service
12 See section 7.1.2.
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7.3.4. Desktop application for intelligent control If the web control
application is accessed through the “Google Chrome” browser, it is possible to
download the page as an application, either on a mobile device or on a
computer.
· Computer: Go to the menu at the top right of Chrome , select “More tools”
and “Create shortcut…”. In the pop-up window that will open, put the desired
name for the application and select the box “Open as window” and “Create”.
This creates a shortcut to our intelligent control that can be found in the
home menu.
Figure 41. Pop-up window for creating the shortcut
· Mobile device: Similarly, on the mobile device, go to the menu at the top
right of Chrome , select the option “Add to Home Screen” and add. This creates
a shortcut to our intelligent control that can be found on the home screen of
the mobile device13.
Figure 42. Pop-up window for adding the application to the home screen and application icon on a mobile device
13 In order to add the shortcut to the home screen, the Chrome application must have permissions to do this.
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7.4. Table of states
Status
Description
Online
The equipment is connected while waiting to start cooking or washing.
Offline
The computer is not connected or ready to receive and send data.
Cooking The equipment is connected and performing a cooking.
Preheating The equipment is connected and performing a preheating.
Adjust
The equipment is connected and has reached the heating temperature.
Washing The equipment is connected and performing a wash.
Error
The device shows an error on the central display.
Connecting… It is trying to connect with the oven.
Table 13. Different states that can be displayed on the control panel
7.5. Recipes
The remote control gives the possibility to enter an infinite number of
recipes, and these will be compatible and visible to all the ovens that can
cook them. To add a recipe, just fill in the different fields of the form that
opens. The data to be entered are the name of the recipe, desired temperature
and humidity, cooking time and fan speed.
In the same way, if you want to edit a recipe, the same form will be opened
with the data entered previously at the time it was created and it will be
enough to change the data by the new parameters desired.
Figure 43. Recipe creation form
If a recipe is selected, the cooking parameter input fields are locked with
the values of the recipe in question. To change the cooking values again,
select Manual cooking.
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8. MAINTENANCE
8.1. Cleaning
It is the responsibility of the owner to carry out regular maintenance and cleaning. To maintain the warranty, it must be possible to check that maintenance has been carried out correctly and according to the instructions detailed in this manual.
One of the important parts in the maintenance of the equipment is its cleaning. Therefore, the equipment should be cleaned more or less frequently depending on the area of the equipment.
Below is a table showing the frequency with which the different parts of the equipment should be cleaned.
Part of the equipment
Frequency
Inside the chamber
Daily
Compartment behind suction plate
Daily
Door gasket
Daily
Equipment outer plates
Daily
Door water drain
Weekly
Interior-exterior door compartment
Weekly
Table 14. Cleaning frequencies for Mychef ovens
Before starting any cleaning program, any trays, grids, grates, probes or other accessories inside the chamber must be removed.
8.1.1. MyCare
The MyCare self-cleaning system removes any dirt automatically and without
supervision in the Mychef Cook ovens equipped with this self-cleaning system.
MyCare makes greater energy savings possible with lower detergent consumption
and fewer toxic emissions. In the models Mychef Cook, there is only one
washing cycle in which one CleanDuo tablet is used per compartment. In the
following models there is only one hole for one washing tablet CleanDuo:
Mychef Cook Pro 4 GN 1/1 Mychef Cook Pro 6 GN 1/1 In the following models
there are two holes to put 2 washing tablets: Mychef Cook Pro 10 GN 1/1
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8.1.2. Suction
The piece that separates the cooking chamber with the fan and the heating
element can be removed to clean that area. In order to remove the guard, the
guard screw (A) must be unscrewed and the guard piece (B) must be lifted.
A
B
B
Figure 44. Suction plate fixing screws for Cook Pro and Cook Up
Once the part has been removed, cleaning can be done either manually or
automatically.
Extreme care must be taken when cleaning this part of the oven. Leave the door
ajar and wait until the chamber fan stops.
When this process has been completed, the chamber fan suction part must be
replaced in reverse.
8.1.3. Door gasket Once the cleaning of the chamber has been completed, the
washing process will continue with the seal that ensures the watertightness of
the chamber. It is important that this part of the oven is clean and does not
have any pieces of food embedded in it so that it can seal the chamber well
and heat, water, or steam cannot escape when it is in operation. To clean this
rubber seal, a cloth soaked in water and a little bit of dishwasher is enough.
Then the whole area is rinsed out and dried well. The gasket should not be
removed from its contour for cleaning, it should only be removed when it needs
to be replaced.
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8.1.4. Outer housing
To clean the outer casing, use a cloth moistened with water and dishwashing
soap or specific stainless-steel cleaner. Then rinse and dry. To clean the
glass on the outside through the outer door, use glass cleaner and hand paper
to avoid scratching the glass.
8.1.5. Control panel
To clean the control panel, use a cloth dampened with water and dishwashing
soap. Then rinse and dry. Never use agents with alcohols or solvents, as they
may attack the metals or plastics in the control panel.
8.1.6. Front water drain
This piece is the one that allows water drops that may fall from the
condensation of steam from the interior door to go to the drain, so it is
important to keep this water collector clean and unobstructed. Remove any bits
of food that may have fallen out before cleaning. Then clean with a cloth wet
with soap and water and finally rinse with plenty of water.
8.1.7. Interior/exterior door compartment
To clean this compartment, the outer door must be opened, and the inner door
clips opened so that the door can be opened and the chamber between the outer
and inner door can be accessed.
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Figure 45. Inner glass clamp
It is advisable to clean the inside of the outer glass and the inside glass on
the outside with glass cleaning fluid and hand paper. For the inside of the
inner glass, if the dirt is not excessive, you can proceed in the same way as
the other glass. If there is a lot of dirt, an automatic cleaning cycle can be
done to remove this excess dirt. Once cleaning is complete, the inner door can
be closed and secured with the staples.
Cleaning the oven with a pressure washer is harmful to the equipment and could
result in breakage and void the warranty of the equipment. Do not use the hand
shower accessory on the door glass while it is hot, there is a danger of
breakage due to thermal shock.
For the stainless-steel housing use a cloth dampened in a mixture of water and
detergent, or specific detergent for stainless steel.
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Never use cold water to wash the interior of the cooking chamber when it is above 70ºC. Thermal contrast is harmful to the equipment and would void the warranty of the equipment.
8.2. Preventive maintenance
Mychef ovens are designed for intensive and long-lasting operation. For this
to happen, in addition to regular cleaning tasks, preventive maintenance must
be carried out. This preventive maintenance is specifically designed to
prolong the life of your Mychef oven, minimize energy and water usage, and
ensure excellent cooking quality without interruption.
This maintenance program is segmented into four types of revisions, A, B, C
and D, which should be performed approximately every year or 2.000 working
hours, whichever comes first.
These periodic reviews should be carried out every 2.000h of work or every
year, whichever comes first.
These periodic checks must be carried out by an authorized service technician.
The following table shows the operations to be performed on Mychef ovens at each of the revisions. The table is circular, and from 20.000h of use or 10 years would start counting again on the left of the table. That is to say, at 22.000h it would correspond to revision A of 2.000h.
Mychef maintenance program
2000 4000 6000 8000 10000 12000 14000 16000 18000 20000
Firmware upgrade
X
X
X
X
X
X
X
X
X
X
Water hardness test
X
X
X
X
X
X
X
X
X
X
Review A Cleaning of cooling fans Electronic cleaning
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Cleaning drainage tray and siphon
X
X
X
X
X
X
X
X
X
X
Changing the gasket and adjusting the door
X
X
X
X
X
X
X
X
X
X
Pathogen-inactivated replacement (depending on model)
X
X
X
X
X
Review B Calibration of temperatures
X
X
X
X
X
Adjustment of internal screws
X
X
X
X
X
Change of chimney and drain pipes Review C Change of solenoid valve for steam generation
X
X
X
X
Change of resistance contactor (only models without TSC)
X
X
Change of motor
X
Review D Change of resistance and gasket
X
Cambio of internal gaskets
X
Table 15. Periodic maintenance table
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Regular maintenance ensures that your oven always works as designed.
Periodic maintenance must be accredited for warranty validity purposes.
Before any handling for maintenance or repair, the equipment must be
disconnected from the power supply. If the power cable is damaged, it must be
replaced by your service department or similarly qualified personnel in order
to avoid risks.
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>