DIMPLEX VF5452L Opti-V Electric Fireplace Owner’s Manual
- June 6, 2024
- Dimplex
Table of Contents
Owner’s Manual
6909410210, 6909410110, 6909680110
Model
VF5452L, VF2927L, VFA2927
IMPORTANT SAFETY INFORMATION: Always read this manual first before
attempting to install or use this Opti-V. For your safety, always comply with
all warnings and safety instructions contained in this manual to prevent
personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com
Always use a qualified technician or service agency to repair this Opti-V.
NOTE: Procedures and techniques that are considered important enough to
emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will
result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will
expose the user to the risk of fire, serious injury, or death.
Welcome & Congratulations
Thank you and congratulations on purchasing an Opti-V from Glen Dimplex Americas. Please use our convenient online registration page to record your model and serial numbers for future reference at www.dimplex.com/register
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before starting
installation. Failure to follow these instructions may result in a possible
electric shock, fire hazard and will void the warranty.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information? Product Under
Manufacturer’s Warranty?
Contact us at:
www.dimplex.com/customer_support
For Troubleshooting and Technical Support OR Toll-Free
1-888-346-7539
In order to better serve you, please have your model and serial number ready
or register your product online before calling (See above)
**** IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
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Read these instructions.
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Keep these instructions.
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Heed all warnings.
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Follow all instructions.
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Do not use this apparatus near water.
-
The appliance shall not be exposed to dripping or splashing and that no objects filled with liquid, such as vases, shall be placed on the apparatus.
WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. -
Clean only with dry cloth.
-
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
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Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
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No naked flame sources, such as candles should be placed on this apparatus.
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Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
WARNING: This appliance is of Class I construction and must be connected to a power outlet with a protective grounded connection. -
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
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Only use attachments/accessories specified by the manufacturer.
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Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
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Disconnect power at the service panel during lightning storms or when unused for long periods of time.
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Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
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f the appliance is damaged, check immediately with the supplier before installation and operation.
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Do not operate any unit with a damaged cord, or if the Opti-V has been dropped or damaged in any manner, contact Technical Service at 1-888-346-7539.
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Do not modify the Opti-V. Use it only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.
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When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration and store so as to avoid damage.
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Do not install the remote control battery backward; charge; put in excessive heat such as fire, sunshine or the like; or mix with used or other battery types – may explode or leak causing injury.
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When replacing the battery ensure that it is replaced with alkaline 1.5 Volt (AAA) batteries. The battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area.
NOTE: To disconnect from mains – set the mains switch to ‘O’. The mains
(power) switch is located at the top left-hand side of the appliance above the
manual controls – see ‘O/I’ Figure 2. The main switch shall remain readily
operable.
WARNING: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
WARNING: Remote control contains small batteries. Keep away from
children. If swallowed, seek medical attention immediately.
NOTE: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
Opti-V Installation
WARNING : ANY INSTALLATION AND SERVICE WORK CAN ONLY BE PERFORMED BY
QUALIFIED AND AUTHORIZED PERSONNEL. ALL INSTALLATIONS MUST COMPLY WITH ALL
LOCAL CODES AND BYLAWS AND BE INSPECTED AND APPROVED FOR OPERATION BY THE
LOCAL GOVERNING AUTHORITY PRIOR TO USE.
WARNING: Construction and electrical outlet wiring must comply with local
building codes and other applicable regulations to reduce the risk of fire,
electric shock and injury to persons.
Locating the Opti-V
The Opti-V uses an illusory reflection technique and is designed to work best
when ambient light levels are low. If the Opti-V is installed in brightly lit
areas, the strong reflections may diminish the flame. Depending on your
specific application, the installation of the unit at a height appropriate for
the viewer’s enjoyment is important. It is recommended that the following
guidelines be used for locating the unit.
NOTE : Measurements are to the bottom of the viewing area of the flame.
For standing applications:
Maximum – 51″ (129.5 cm)
Minimum – 26″ (66.0 cm)
For sitting applications:
Maximum – 36″ (91.4 cm)
Minimum – 26″ (66.0 cm)
Hardwire Installation
The Opti-V is supplied in an assembled state and is designed to be permanently
installed. The unit comes ready for hardwire installation.
WARNING: Do not attempt to wire your own new outlets or circuits. To
reduce the risk of fire, electric shock, or injury to persons, always use a
licensed electrician.
WARNING: Ensure that the On/Off switch is set to the Off position (refer
to Operation section) and that the circuit on which the Opti-V is to be
installed has the power cut off at the service panel until installation is
complete.
NOTE : Please read all instructions before installing.
NOTE : Framing should be constructed to support:
VF2927L / VFA2927 – 63 lbs (29 kg)
VF5452L – 116 lbs (52 kg)
| A| B| Cl| DI| El| Fl| G
---|---|---|---|---|---|---|---
VF5452L| 54.5″
(1380 mm)| 17.7″
(450 mm)| 14″
(355 mm)| 2.75″
(70 mm)| 9.8″
(249 mm)| 51.8″
(1316 mm)| 0.9″
(23 mm))
VF2927L| 30.0″
(762 mm)| 17.7″
(450 mm)| 14″
(355 mm)| 2.75″
(70 mm)| 9.8″
(249 mm)| 27.4″
(696 mm)| 0.9″
(23 mm)
VFA2927| 30.0″
(762 mm)| 17.7″
(450 mm)| 14″
(355 mm| 2.75″
(70 mm)| 9.8″
(249 mm)| 27.4″
(696 mm)| 0.9″
(23 mm)
| C2| D2| E2| F2| H| I
---|---|---|---|---|---|---
VF5452L| 13″
(330 mm)| 2.96″
(75 mm)| 9.45″
(240 mm)| 51.5″
(1308 mm)| 18.6″
(474 mm)| 55.3″
(1404 mm)
VF2927L| 13″
(330 mm)| 2.96″
(75 mm)| 9.45″
(240 mm)| 27.1″
(688 mm)| 18.6″
(474 mm)| 30.5″
(775 mm)
VFA2927| 13″
(330 mm)| 2.96″
(75 mm)| 9.45″
(240 mm)| 27.1″
(688 mm)| 18.6″
(474 mm)| 30.5″
(775 mm)
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For rough-in framing, the opening should follow the recommended dimensions located in Figure 1.
NOTE: Dimensions provided are minimum clearances and will vary depending on type of support framing and finishing options. -
Allow up to 4 ft. (121.9 cm) of service cable for connecting a power supply wire to the cable clamp on the Opti-V when installing before finishing the wall.
NOTE: A 15 amp, 120-volt alternating current (VAC) circuit is recommended, but the unit is constructed that it can operate using voltages from 120240VAC.
NOTE: Use a minimum 14 AWG supply cables with two insulated copper conductors (white and black) and one bare ground wire. Do not use a cable with aluminum conductors.
NOTE: It is recommended that all drywall installation and finishing be completed after the unit is fully installed. -
In the upper left-hand corner of the unit, loosen the two securing screws and remove the electrical cover panel. (Figure 2) Install a ⅜ in. (10 mm) or ½ in. (13 mm) cable connector, not included, suitable for mounting in a ⅞ in. (22 mm) hole, to
the cable plate and feed the supply cable through the connector and secure. -
Place the unit in the framed opening, level with shims if necessary and attach unit to the frame using mounting flanges provided (Figure 3).
CAUTION: When inserting the unit take care not to damage or pinch any of the power cables that are concealed in the wall. -
Remove the outer jacket and strip the individual conductors½ in. (1.3 cm) from the end.
-
Connect the black wire from the unit to the Live (120V) or Line 1 (240V) wire from the power supply using a wire
connector (included). -
Connect the white wire from the unit to the Neutral (120V) or Line 2 (240V) from the power supply using a wire connector (included).
NOTE: Cap any additional wires from the power supply not used in the installation. -
Ensure that the green grounding wire is securely attached to the backplate.
CAUTION: Ensure the wire connectors are securely tightened, so no bare wires live or neutral) are exposed. -
Ensure the grounding wire of the supply cable is securely attached to the grounding screw.
NOTE: The wire connections on the Opti-V feed into a 3-prong plug just below the electrical cavity opening, before closing the electrical cover ensure that the plug is fully installed. -
Reinstall the electrical cover panel.
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Reinstall the protector sheet to prevent dust from entering the unit while finishing the surround.
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Finish surrounding wall. There are 3 different options for finishing the wall:
- Permanent – install drywall right up to the flange that surrounds the opening.
- Semi-Permanent – finish around the edge using flashing material (not included)
- Flexible – create an opening big enough to access mounting flanges and a false front that can be removed.
Operation
WARNING: This Opti-V must be properly installed before it is used.
The power switch (Figure 2A) must first be switched “I” to operate the
appliance.
An ‘Opti-V’ logo will appear on the screen for about 3 seconds before the
flame picture starts.
NOTE: The user may notice a blank screen for approximately 5 seconds,
every 30 minutes. This is normal and should not be a cause for concern.
Manual Operation
The manual controls for the screen are located at the inner top left-hand side
of the appliance above the glass.(Figure 2).
The mains (power) switch (Figure 2A) may be used to switch the appliance Off
(‘O’) when it is not required, for example, overnight or for long periods, to
avoid unnecessary energy use.
NOTE : Ensure that the mains (power) switch shall remain readily
operable.
The standby button “ ” (Figure 2B) is located just below the power switch. A
red light will indicate when the unit is in standby mode. (Figure 2) The
volume of the sound effects may be adjusted up or down by pressing the volume
control buttons (Figure 2C & 2D).
Remote Control Operation
The remote control may be operated once the appliance is switched to the ON
“I” position (Figure 2A).
Aim the remote control at the IR remote sensor located on the left of the
display (Figure 2). The volume may be adjusted up or down by pressing the
volume control buttons ( + and -).
Battery Replacement
NOTE: The remote control is packed separately in the carton.
- Slide battery cover opens on the remote control (Figure 3).
- Correctly install 2 1.5 Volt (AAA) batteries in the battery holder.
- Close the battery cover.
The battery must be recycled or disposed
of properly.
Check with your Local Authority or Retailer for recycling advice in your area.
Maintenance
WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons.
Glass Cleaning
The glass is cleaned in the factory during the assembly operation. During
shipment, installation, handling, etc., the front glass may collect dust
particles, these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the glass can be cleaned with a dry
cloth. The glass should be completely dried with a lint-free cloth to prevent
water spots. To prevent scratching, do not use abrasive cleaners or spray
liquids on the glass surface.
Opti-V Surface Cleaning
To remove fingerprints or other marks, the exterior finish can be cleaned with
a damp cloth with a mild detergent. The surface should be completely dried
with a lint-free cloth to prevent water spots.
Servicing
Except for installation and cleaning described in this manual, an authorized
service representative should perform any other servicing.
Warranty
Two Year Limited Warranty
Products to which this limited warranty applies
This limited warranty applies to the following models of your newly purchased
Glen Dimplex Americas Opti-V: VF5452L, VF2927L and VFA2927 and to newly
purchased Dimplex surrounds (mantels) and trims. This limited warranty applies
only to purchases made in any province of Canada except for Yukon Territory,
Nunavut, or Northwest Territories or in any of the 50 States of the USA (and
the District of Columbia) except for Hawaii and Alaska. This limited warranty
applies to the original purchaser of the product only and is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are the sole
responsibility of the owner/purchaser. Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this
limited warranty. Products purchased in these States, provinces, or
territories are sold AS IS without warranty or condition of any kind
(including, without limitation, any implied warranties or conditions of
merchantability or fitness for a particular purpose) and the entire risk of as
to the quality and performance of the products is with the purchaser, and in
the event of a defect, the purchaser assumes the entire cost of all necessary
servicing or repair.
What this limited warranty covers and for how long
Products, other than surrounds (mantels) and trims, covered by this limited
warranty have been tested and inspected prior to shipment and, subject to the
provisions of this warranty, Glen Dimplex Americas warrants such products to
be free from defects in material and workmanship for a period of 2 years from
the date of the first purchase of such products.
Glen Dimplex Americas surrounds (mantels) and trims covered by this limited
warranty have been tested and inspected prior to shipment and, subject to the
provisions of this warranty, Glen Dimplex Americas warrants such products to
be free from defects in material and workmanship for a period of 1 year from
the date of the first purchase of such products.
The limited 2 year warranty period for products other than surrounds (mantels)
and trims and the limited 1 year warranty period for surrounds (mantels) and
trims also applies to any implied warranties that may exist under applicable
law. Some jurisdictions do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired
(except by Glen Dimplex Americas or its authorized service representatives) or
otherwise altered. This limited warranty does further not apply to defects
resulting from misuse, abuse, accident, neglect, incorrect installation,
improper maintenance or handling, or operation with an incorrect power source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of Glen Dimplex Americas Technical
Service by contacting 1-888-346-7539.
Please have proof of purchase, catalog/model, and serial numbers available
when calling. Limited warranty service requires proof of purchase of the
product.
What Glen Dimplex Americas will do in the event of a defect
In the event, a product or part covered by this limited warranty is proven to
be defective in material or workmanship during (i) the 2-year limited warranty
period for products other than surrounds (mantels) and trims, and (ii) the 1
year the limited warranty period for surrounds (mantels) and trims, you have
the following rights:
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Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. If Glen Dimplex Americas is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Glen Dimplex Americas may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.
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Limited warranty service will be performed solely by dealers or service agents of Glen Dimplex Americas authorized to provide limited warranty services.
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For products other than surrounds (mantels) and trims, this 2-year limited warranty entitles the purchaser to on-site or in-home warranty services. Accordingly, Glen Dimplex Americas will be responsible for all labour and transportation associated
with repairing or replacing the product or part except as follows: (i) charges which may be levied for travel costs incurred to travel to the purchaser’s site where the product is located if the purchaser’s site is beyond 30 miles (48 km) from the closest service depot of Glen Dimplex Americas’ dealer or service agent; and (ii) the purchaser is solely responsible for providing clear access to all serviceable parts of the product. -
For surrounds (mantels) and trims, this 1-year limited warranty does not entitle the purchaser to on-site or in-house warranty services. The purchaser is responsible for the removal and transportation of the surrounds (mantels) and trims (and any repaired or replacement product or part) to and from the authorized dealer’s or service agent’s place of business. On-site or in-home services for surrounds (mantels) and trims may be performed at the purchaser’s specific request and expense at Glen Dimplex Americas’ then-current rates for such services. Glen Dimplex Americas will not be responsible for, and this limited warranty shall not include, any expense incurred for installation or removal of the surrounds (mantels) or trims or any part thereof (or any replacement product or part) including, without limitation, all shipping costs and transportation costs to and from the authorized dealer’s or service agent’s place of business and all labor costs. Such costs shall be the purchaser’s responsibility.
What Glen Dimplex Americas and its dealers and service agents are also not
responsible for:
IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT,
OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT,
EVEN IF GLEN DIMPLEX AMERICAS OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL GLEN DIMPLEX
AMERICAS, OR ITS OFFICERS, DIRECTORS, OR AGENTS.
BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE
PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal rights and you may also have
other rights which vary from jurisdiction to jurisdiction. The provisions of
the United Nations Convention on Contracts for the Sale of Goods shall not
apply to this limited warranty or the sale of products covered by this limited
warranty.
Technical Support
Technical and troubleshooting support, as well as a list of replacement parts, can be found on www.dimplex.com/customer_support.
1-888-346-7539 |
www.dimplex.com
In keeping with our policy of continuous product improvement, we reserve the
right to make changes without notice.
© 2020 Glen Dimplex Americas
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