KitchenAid KES6403 Espresso Machine Instruction Manual
- June 6, 2024
- KitchenAid
Table of Contents
- KitchenAid KES6403 Espresso Machine
- PARTS AND FEATURES
- PRODUCT SAFETY
- IMPORTANT SAFEGUARDS
- GETTING STARTED
- PRODUCT USAGE
- PROGRAMING FUNCTION
- CARE AND CLEANING
- SET UP OF GROUP HEAD DESCALING
- WINTER STORAGE CARE
- TROUBLESHOOTING GUIDE
- WARRANTY AND SERVICE
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
KitchenAid KES6403 Espresso Machine
PARTS AND FEATURES
- Water Tank (Capacity: 47 ounces)
- Water Tank Handle
- Water Tank Lid
- Cup Warmer
- Drip Tray Plate
- Drip Tray
- Main Power On/Off Switch
- Steam Wand
- Steam Wand Release Button
- Portafilter (58 mm)
- Mode Button : Espresso
- Steam
- Hot Water
- Dose Button : 1 (1 shot)
- 2 (2 shot)
- Clean Cycle Button
- Start/Cancel Button
- Empty Drip Tray Indicator
- Group Head
PRODUCT SAFETY
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the following:
- Read all instructions.
- Do not touch hot surfaces. Use handles or knobs.
- Close supervision is necessary when any appliance is used by or near children.
- To protect against fire, electric shock, and personal injury do not immerse cord, plugs, or appliance in water or other liquids.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning.
- Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or is dropped or damaged in any manner. Contact the manufacturer at their customer service telephone number for information on examination, repair, or adjustment.
- The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or personal injury.
- Do not use the appliance outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Always turn the appliance off, then plug cord into the wall outlet. To disconnect, turn the appliance off, then remove plug from wall outlet.
- Do not clean the Espresso Machine with abrasive cleaners, steel wool, or other abrasive materials.
- Use extreme caution when using hot steam.
- Do not use appliance for other than intended use.
- Irritation to skin or eyes can occur if they come into contact with the descaling solution. Avoid skin and eye contact. Rinse off descaling solution with clean water. Obtain medical advice after eye contact.
- Damage to delicate surfaces can occur after contact with the descaling solution. Remove any splashes immediately.
- WARNING: To avoid the risk of injury, do not open the brew chamber during the brew process.
SAVE THESE INSTRUCTIONS
This product is designed for household use only.
ELECTRICAL REQUIREMENTS
- Voltage: 120 V~
- Frequency: 60 Hz
- Wattage: 1460 W
NOTE: If the plug does not fit in the outlet, contact a qualified electrician or service person. Do not modify the plug in any way. Do not use an adapter. Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service person to install an outlet near the appliance. The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
GETTING STARTED
First, clean all parts and accessories (See “Care and Cleaning” section). Place the Espresso Machine on a dry, flat, level surface such as a countertop or table
IMPORTANT: Distilled water or mineral water can damage the Espresso Machine. Do not use either to brew espresso.
PRODUCT USAGE
BREWING ESPRESSO
BASKET SELECTION CHART
NOTE: Do not remove the Portafilter when brewing.
TIP: Shot duration should be between 20-30 seconds for 1 and 2 shot
selections.
- If less than 20 seconds: decrease grind size and/or increase tamp pressure.
- If more than 30 seconds: increase grind size and/or reduce tamp pressure
USING THE STEAM MODE FOR MILK
USING HOT WATER FEATURE
The Steam Wand can also dispense hot water which is great for an americano,
tea, hot chocolate, etc. You can also use hot water to pre-heat
cups.
PROGRAMING FUNCTION
The Espresso Machine is equipped with programing functionality. Any customized
settings will be saved even in the event power is lost to the machine.
PROGRAMING THE ESPRESSO AND HOT WATER AMOUNT
TIP: To restore all factory settings, Press and Hold “Dose Button” for 3 seconds. Changing the factory default Espresso or Water Volumes may impact the intended performance of the machine.
PROGRAMING THE WATER TEMPERATURE AND WATER HARDNESS
INDICATOR LIGHT CHART
NOTE: Water Hardness
- Low: 0 to 60 ppm
- Medium: 60 to 120 ppm
- High: more than 120 ppm
TIP: To restore all factory settings, Press and Hold “Dose Button” for 3 seconds. All indicator lights will blink indicating that all settings are restored.
CARE AND CLEANING
For best results, regularly clean the Espresso Machine and accessories.
IMPORTANT: Unplug the Espresso Machine before cleaning. Allow the Espresso
Machine and accessories to cool down.
NOTE: Do not use abrasive cleansers or scouring pads when cleaning the
Espresso Machine, parts, or accessories. Do not immerse the Espresso Machine
or cord in water or other liquids.
NOTE: To remove the Steam Wand press the Steam Wand Release Button.
DESCALING THE ESPRESSO MACHINE
The descaling program enables simple and effective descaling of your
Espresso Machine. Descale the Espresso Machine regularly, but a minimum
whenever the “Clean” indicator is blinking. The frequency of descaling depends
on the hardness of the water in your region. Therefore, it is important to
program the Espresso Machine according to the water hardness level of your
location.
NOTE: The descaling process runs in 4 phases, takes approximately 10 minutes
and must be completed before next use. At any time during the descaling
program you can pause the cycle by pressing button. And, resume too by
pressing button.
IMPORTANT: Only use descaling solution intended for Espresso Machines
SET UP OF GROUP HEAD DESCALING
WINTER STORAGE CARE
IMPORTANT: To avoid damage, use and store your Espresso Machine where it will
not freeze. Because some water remains inside the unit, freezing can damage
the product. If storing or moving during freezing weather, purge your Espresso
Machine.
To purge the Espresso Machine, ensure Steam Wand is attached and Water Tank is
at least half full.
- Place a cup under the Steam Wand nozzle.
- Turn the Espresso Machine On, toggle the Mode Button to Steam. Press button. Once steam exits the Steam Wand for approximately 10 seconds, remove Water Tank and allow remaining water in the machine to exit through the Steam Wand.
- Purging cycle will be complete once Espresso Machine stops and the Water mode will blink.
- Turn the Main power On/Off (-) button to Off. Empty and re-install Water Tank. Then, unplug the Espresso Machine.
TROUBLESHOOTING GUIDE
Problem | Solution |
---|
Espresso Machine will not start
| Check if the Espresso Machine is securely plugged into a grounded 3 prong
outlet.
Check to see if the Main Power On/Off Switch is turned on.
If you have a circuit breaker box, then make sure the circuit is closed.
Espresso flows slowly or only drips
| Coffee is ground too finely. Use slightly coarser grind.
Coffee tamped too hard. Use slightly lighter tamp between 30-40 lb or 15-20 kg
of force.
Filter basket can be blocked. Use a pin to unblock the hole(s).
Machine might need to be descaled. Refer to the “Descaling the Espresso
Machine” section.
Espresso flows too quickly
| Coffee is ground too coarsely. Use slightly finer grind.
Not sufficient coffee in the filter basket. Increase dose of coffee. Refer to
the “Basket selection chart” section.
Coffee tamped too softly. Use slightly firmer tamp between 30-40 lb or 15-20
kg of force.
Espresso flows over the edge of the Portafilter
| Portafilter is not inserted in the Group Head properly. Ensure the
Portafilter is completely inserted and rotated until the handle is aligned to
the lock icon.
There are coffee grounds around the rim of the filter basket. Swipe excess
coffee to ensure proper seal in the Group Head.
Too much coffee in the filter basket. Use lower dose of coffee. Refer to the
“Basket selection chart” section.
Steam Wand is not producing hot water/ steam| Operating temperature has not
been reached. Allow the machine to reach to the operating temperature.
Steam/hot water flows slowly from Steam Wand
| Steam Wand is partially blocked. Remove Steam Wand from Espresso Machine.
Soak in cleaning solution and use a pin to clear out the hole and rinse with
clear water.
Machine might need to be descaled. Refer to the “Descaling the Espresso
Machine” section.
Problem| Solution
---|---
No Crema is being produced
| Coffee is ground too coarsely. Use slightly finer grind.
Coffee tamped too softly. Use slightly firmer tamp between 30-40 lb or 15-20
kg of force.
Single wall filter basket might have been used with pre-ground coffee. Please
see the “Basket selection chart” section.
Knocking/pumping sound occurs during espresso, steam, or hot water cycle| The
Espresso Machine is going through a normal operation, therefore no action is
required.
All Mode/Dose lights are blinking| Machine is in protection mode to avoid the
pump from over heating. Turn Off the machine for 7.5 minutes.
The Steam light and all Dose lights are blinking| Machine is in the protection
mode to avoid from overheating. Turn Off the machine for 10 minutes.
Water light continuously blinks
| Ensure water is in the Water Tank and ensure Water Tank is properly
assembled.
Steam Wand is blocked. Remove it from Espresso Machine and thoroughly clean
it.
Coffee puck is too dense, adjust to larger grind size.
If using a Double wall basket, then clean exit hole with a pin.
All lights are blinking at the same time| Turn off the Espresso Machine and unplug for approximately 10 minutes. Then, plug back in and restart the machine.
If problem persists call service.
All lights are continuously on| Turn off the Espresso Machine and unplug for
approximately 5 minutes. Then, plug back in and restart the machine. If
problem persists call Service.
If the problem is not due to one of the above items| See the “Arranging for
Service” chapter in the “Warranty and service” section. Do not return the
Espresso Machine to the retailer as they do not provide service.
WARRANTY AND SERVICE
KITCHENAID® ESPRESSO MACHINE WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT
OF COLUMBIA, PUERTO RICO, AND CANADA
This warranty extends to the purchaser and any succeeding owner for KitchenAid
Espresso Machine operated in the 50 United States, the District of Columbia,
Puerto Rico, and Canada
Length of Warranty: | One Year Full Warranty from date of purchase. |
---|
KitchenAid Will Pay for Your Choice of:
| Hassle-Free Replacement of your Espresso Machine. See the next page for details on how to arrange for service, or call the Customer eXperience Center
toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to correct defects in materials and workmanship.
Service must be provided by an Authorized KitchenAid Service Center.
KitchenAid Will Not Pay for:| A. Repairs when your Espresso Machine is used in other than normal single family home use.
B. Damage resulting from accident, alteration, misuse or abuse.
C. Any shipping or handling costs to deliver your Espresso Machine to an Authorized Service Center.
D. Replacement parts or repair labor costs for Espresso Machine operated outside the 50 United States, District of Columbia, Puerto Rico,
and Canada.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO TWO YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.
HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, DISTRICT OF COLUMBIA, AND
PUERTO RICO
We’re so confident the quality of our products meets the exacting standards of
KitchenAid that, if your Stand Mixer should fail within the first year of
ownership, KitchenAid will arrange to deliver an identical or comparable
replacement to your door free of charge and arrange to have your original
Stand Mixer returned to us. Your replacement unit will also be covered by our
one year limited warranty.
If your Stand Mixer should fail within the first year of ownership, simply
call our toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt available when you call. Proof of
purchase will be required to initiate the claim. Give the consultant your
complete shipping address (no P.O. Box numbers, please). When you receive your
replacement Stand Mixer, use the carton, packing materials, and prepaid
shipping label to pack up your original Stand Mixer and send it back to
KitchenAid.
HASSLE-FREE REPLACEMENT WARRANTY—CANADA
We’re so confident the quality of our products meets the exacting standards of
the KitchenAid brand that, if your Stand Mixer should fail within the first
year of ownership, we will replace your Stand Mixer with an identical or
comparable replacement. Your replacement unit will also be covered by our one
year limited warranty.
If your Stand Mixer should fail within the first year of ownership, simply
call our toll-free Customer eXperience Center at
1-800-807-6777 Monday through Friday.
Please have your original sales receipt available when you call. Proof of
purchase will be required to initiate the claim. Give the consultant your
complete shipping address.
When you receive your replacement Stand Mixer, use the carton, packing
materials, and prepaid shipping label to pack up your original Stand Mixer and
send it back to KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES
AND REPLACEMENT PARTS
In the United States and Puerto Rico: For service information, or to order
accessories or replacement parts, call toll-free at
1-800-541-6390 or write to: Customer
eXperience Center, KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218 Outside the United States and Puerto
Rico: Consult your local KitchenAid dealer or the store where you purchased
the Stand Mixer for information on how to obtain service.
For service information in Canada: Call toll-free
1-800-807-6777.
For service information in Mexico: Call toll-free 01-800-0022-767.
References
- KitchenAid Latam
- Premium Major & Small Kitchen Appliances | KitchenAid
- Batidoras, cafeteras y más | KitchenAid México
- kitchenaid-ca.com
- Batidoras, cafeteras y más | KitchenAid México
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