TRIVIEW TME43U LCD Monitor with 4K UHD LED User Manual

TME43U LCD Monitor with 4K UHD LED
User Manual

Please read this manual carefully for proper usage before installation and use. II is recommended to keep this manual properly for future checks.
The pictures in this manual are only for reference.

Safety Warning and Notice

Thank you to choose the LCD MONITOR with LCD backlight made by our company, a valuable product with excellent quality and multiple functions. This machine will bring you more audiovisual enjoyment. Its design can ensure users’ safety. All machines are strictly tested before leaving the factory. But incorrect use can lead to electric shock or fire. In order to ensure safety and extend its life, please read the manual and marking label carefully before using it and comply with the following safety instructions. Please keep the user manual for later use.

Attention| May result in personal injury or property losses
| Indicate the operations that must be performed

Under Following Conditions
Power failure or unstable voltage.
Abnormal sound or smell from the device.
AC power cord is damaged.
Monitor set is damaged due to falling off, knock or impact.
Any liquid or foreign matters enter into the monitor set.
Turn off the monitor set immediately, unplug the power cord from the power outlet, and contact authorized maintenance personnel.

If coal-gas or other flammable gases leak, do not unplug the power cord of the monitor settings or other electric appliances; instead, close the valve of the gas immediately and open the doors and windows.

Warming

• Only use 100-240VAC, 50/60Hz power supply.
  This monitor must be connected to a three-pin socket outlet for safety.

• All cables can be connected or pulled out only after the power supply is turned off.
  Do not fix the monitor set in an unstable position, or else it may cause falling off, damage, or even fire.

• Do not put the monitor set in the environment:
  1. With direct sunshine, moisture, overheating, undercooling or heavy dust;
  2. With flammable or explosive substance;
  3. With flammable or corrosive gas;
  4. In bathroom, kitchen, etc.
  Do not use a damaged or improper power socket, and ensure that the plug and socket are connected properly.

• Keep the power plug and socket free of dust and metal pieces.
  Do not damage the power cord:
  1. It is prohibited to refit the power cord;
  2. Do not put heavy objects on the power cord;
  3. Keep the power cord away from heat source;
  4. Do not drag the power cord when unplugging.
  Do not connect too many appliances to

One power strip, or else it may cause fire due to high power consumption.

• Do not let open flame (e.g. lit candle) approach the monitor set, or else it may cause electric shock or fire.
• Do not put the container filled with water on the monitor set, to avoid electric shock or fire caused by water drop of splashing.
• Do not penetrate any sharp object, metal, or liquid into the signal connector or air vents, to avoid short circuit and product damage as well as electric shock.
• The slots on the case are designed to release heat so as to assure that all inside components will not reach an extra high temperature and can work normally for a long time. Please do not cover the holes while placing them.

Do not touch the plug with wet hands, or else it may cause electric shock.
Do not turn on the monitor set in ‘thunderstorm weather; instead, unplug the power plug to avoid a lightning strikes.
Do not disassemble the monitor set by yourself, or else it may cause electric shock or fire. Contact qualified personnel for maintenance.

Attention

• Do not let children climb onto the monitor set.

• Keep the small accessories away from children’s reach to avoid swallowing.

• If the monitor set won’t be used for a long time, please turn off the device and unplug the power cord.

• Before cleaning the monitor set. unplug the power cord and wipe with a soft cloth; do not use chemical reagents and avoid foreign substances entering into the device. The incorrect cleaning (such as cleaning fluid, water, etc) may lead to damage of product’s appearance, erasing products printing information, even flow into the machine and damage components, cause machine can not display.

• To adjust the position or angle of the monitor set, please disconnect all wires and move slowly to avoid falling off.

• Do not rub with a hard object, knock at, bend, or squeeze the screen.

• Do not use the machine immediately after transferring machine to the places with high temperatures from low temperatures, which will cause fogging inside the machine and failures.

• If the screen is broken and the liquid splashes on the skin, please wash with clean water immediately for 15 minutes, and go to see your doctor.

• To carry the monitor set with hands. please grasp the corners and hold the bottom; do not apply force on the panel.

• Displaying the same image for a long time or active image with fixed words, icons will leave “image persistence” on screen which will not disappear after powering off for a long time. This undesirable phenomenon is not covered by warranty.

• Healthy monitor watching:
  1. Watch inappropriate light; poor light or long time watching may hurt your eyes.
  2. Adjust the volume appropriate to avoid hurting your hearing.

• Unplug the power cord of the device to cut off the power supply.

• If a power plug or appliance coupler is used as disconnecting device, it should ensure easy operation.

• Power plug shall be connected reliably. Loose power plugs may cause sparkle and fire.

• All the technical specifications in the user manual and on the packaging are subject to changes without prior notice. If there is slight deviation between the user manual and actual operation, the latter shall prevail.

The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing  Administrator, Inc. in the United States and other countries

Mounting and Connecting

Packing list

1. The monitor set.
2. User Manual.
3. Remote control.
4. Power cord (or attached to monitor set)

Mounting the monitor set
Tips on Installation

• The monitor set should be mounted near the AC power socket for easy plugging and unplugging.

• For your safety, please select the appropriate wall mount bracket or base.

• To avoid hurt, it is required to place the monitor set on a stable plane or fix it on a firm wall.

• Ask qualified personnel to mount the monitor set on the wall. Improper mounting may result in an unstable monitor set.

• Do not place the monitor set at any place
  susceptible to mechanical vibration.

• Do not place the monitor set at any place that insects may enter.

• Do not mount the monitor set against the air conditioner, or else the internal panel of the display may condense moisture and cause failure.

• Do not place the monitor set at any place with a strong magnetic field, or else it may be interfered with and damaged by the electromagnetic waves.

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Ventilation

• Please keep this space at least around the monitor, as shown in the figure.
• Do not cover the air vents or insert any object into the enclosure
• Do not put the device in limited space, e.g. bookcase or embedded closet, unless the monitor set is properly ventilated.

WARNING

Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the monitor set.
• Only using furniture that can safely support the monitor set.
• Ensuring the monitor set is not overhanging the edge of the supporting furniture.
• Not placing the monitor set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the monitor set to a suitable support.
• Not placing the monitor set on cloth or other materials that may be located between the monitor set and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the monitor set or its controls.

If your existing monitor set is being retained and relocated, the same considerations as above should be applied.

Connecting peripheral equipment
Remark:

1. When you need to connect the device which supports the ARC function, please select the HDMI-1
2. HDMI connector can realize DVI connector function with external HDMI/DVI commutator.
3. COMPONENT and AV share audio interfaces.
4. The USB interface is only for software upgrading.
5. The peripheral equipment and cables described in this manual should be purchased separately.

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Panel Control Keys

1. Power LED Indicator and remote receiving window.
2. Rocker button combination key:
   Power on or standby with OK rocker:
   O.When plugging the power cord into the electrical socket, you can press the OK rocker to turn on the monitor.
   M.In power-on state, press OK rocker to display the function menu, then move rocker Left/Right to select © and press OK rocker to switch to standby mode.

Press OK rocker:

1. After turning on the monitor, In non-OSD menu operation, press OK rocker to display the menu which includes 4 sorts: Menu, Source, Power, Exit. During the menu operation, press the OK rocker to confirm the operation, the function is the same with pressing the [OK] key on the remote control.
2. In OSD menu operation, long press OK rocker for 2 seconds to return to the previous page.

Move rocker Left/Right:

1. In non-OSD menu operation, move rocker Left/Right to decrease/increase the volume, the function is the same with pressing [ ]/[ ] key on the remote control.
2. In OSD menu operation, move rocker Left/Right to adjust the analog value of the selected item, the function is the same with pressing [▲]/[▼] key on the remote control.

Move rocker Up/Down:
In OSD menu operation, move rocker Up/Down to select the adjustment items, the function is the same with pressing [▲]/[▼]key on the remote control.
Note: Different models may have different appearances, refer to the actual device.

Press [ ] key to enter the MENU
Press [ ]key to enter the SOURCE.
Press [ ]key to switch to standby mode.
Press [ ] key to return to the previous page.

Remote Control

Installing battery
Remove the battery cover, and insert two AAA (1.5V) batteries; make sure that the polarity of the battery is consistent with the marks “+/-” in the battery slot.
Operating Notes for Remote Control

1. Aim the remote control at the remote receiving sensor. Any article placed between the remote control and remote receiving sensor could affect the normal operation.
2. Do not shake the remote control violently or operate or put it under direct sunlight, as heat could deform the remote control.
3. If the remote receiving sensor is located under direct sunlight or strong light, the remote control could fail to work. Please change the light angle or monitor angle or get closer to the remote receiving sensor to operate the remote control
4. low battery power could affect the remote control distance, please replace the battery. If the remote control is about to be idle for long or the battery is used up, please remove the battery to avoid any leakage corroding or damaging the remote control.
5. Do not use any battery of other specifications. Do not mix the old and new batteries. Always replace both batteries together
6. Do not throw the battery into fire, charge it, or break ii down. Do not charge, disassemble, heat or burn the used battery or cause a short circuit to it.  Please comply with the relevant environmental protection regulations to dispose of the waste battery.

Keys on Remote Control

Name!

|

Function Description

---|---
POWER ( )| Shift between work state and standby state.
16:09| Invalid key.
MUTE ( )| Tum on/off the sound.
Numerical(0-9)| Invalid key.
| Invalid key.
DASH| Invalid key.
SOURCE| Display the signal source selection menu.
MENU| Display the main menu.
| select items or adjust values.
OK| Confirm the operation.
VOL+/- (+ )| Increase or decrease the volume.
| Return to the previous page.
EXIT| Exit menu.
CH+/- ( )| Invalid key.
EPG| Invalid key.
INFO| Display the current source information,
MTS (optional)| Invalid key.
CC| Invalid key.
CH. LIST| Invalid key.
FAV| Invalid key.
SMART S| Invalid key.
SMART P| Invalid key.
PLAY (▶ )| Invalid key.
PAUSE ( )
STOP (■ )
ROTATE ( )
PREY. ( )
NEXT ( )
REV. ( )
FWD. ( )

Note: The appearance of the remote control may be different from this diagram; please refer to the real object as the standard.

Basic Operations

Remark:

1. The keys operation refers to remote control operation, for panel control keys operation please refer to the “Panel Control Keys” operation explanation.
2. Menu operation instruction in this manual is explained according to monitor mode. The operations in other modes are similar to the ones in monitor mode,  and users can take it as a reference.
3. Before powering on the platform, please make sure that the power supply is stable.

Power on
Insert the power plug into the power socket, then press [ ] key to turn on the monitor.

Standby
Press [ ] key to enter the standby state.
Special Attention

1. If there is no signal input after turning on the monitor, the system will auto enter the standby state a few minutes later.
2. If you are not going to operate the monitor soon, please press the power button to turn off the power

Signal source selection
You can connect various devices to the monitor set and view high-quality images. If the video device has HDMI, AV, and component output ports. You can select one of them and connect to the corresponding input ports of the Monitor set. After connected, turn on the device and press the [SOURCE] key to enter the menu “Input Source” Press [▲]/[▼] key to select a signal source, and then press a [OK] key to enter the signal input source you’ve selected.

OSD menu operation

Press [MENU) key to show the main menu on the screen:

1. Press [▲]/[▼] key to select a menu from PICTURE, SOUND, TIME, OPTION.
2. Press the [▲]/[▼] key to select an item in the menu.
3. Press [►] key to select the sub-menu and press [OK] key to enter.
4. Press [◀]/[►] key to adjust the value or setting.
5. When the main menu show on the screen, press the [ MENU ]/[ EXIT ] key to exit the main menu, press [ MENU ]/[ ] key to return to the previous menu when the monitor display the sub-menu.
6. During menu operation, the icons of invalid options will change into grey.

PICTURE| Picture
Mode| Standard| Contrast(0-100),
Brightness(0-100),
Saturation(0-100),
Sharpness(0-100),
Tint(0-100).
---|---|---|---
Soft
User
Dynamic
Color
Temperature| Normal| Red
Green
Blue
Warm
Cool
User
Noise
Reduction| Off, Low,
Middle, High
SOUND| Sound
Mode| Standard
Music
Movie
User: 120Hz(0-100),
500Hz(0-100), 1.5KHz(0-100),
5KHz(0-100), 10KHz(0-100).
Balance| (L50-R50)
Surround
Sound| On/Off
SPDIF
MODE| PCM, Auto, Pass
SPDIF
Audio Delay| 0-250
TIME| Sleep
Timer| Off, 10 Minute, 20 Minute,
30 Minute, 60 Minute, 90 Minute,
120 Minute, 180 Minute.
240 Minute
Auto Sleep| Off, 4 Hours
OPTION| OSD
Language| English. Chinese
Software
Update(USB)|
Restore
Factory
Default| Are you sure? Yes/No
EDID Switch| EDID 1.4/EDID 2.0
TTS| Off
On: Volume Middle, Speed
Middle.Pitch Middle.

Picture

Picture Mode

1. Standard – Default settings, suitable for a normal
2. Soft – Soften the picture.
3. Dynamic – Suitable for a bright room.
4. User – Change the picture settings to your personal preference.

Contrast – Increase or decrease the contrast of the picture.
Brightness – Increase or decrease the brightness of the picture.
Saturation – Increase or decrease the color saturation of the picture.
Sharpness – Increase or decrease the sharpness of the picture.
Tint – Increase or decrease the tint/hue of the picture (for NTSC only).

Color Temperature

1. Normal – Default settings.
2. Warm – Increase red within the picture.
3. Cool – Increase blue within the picture.
4. User – Change the color temperature to your personal preference.

Noise Reduction – Reduce noise to provide improved picture quality.

1. Off
2. Low
3. Middle – Default settings.
4. High
5. Auto

Troubleshooting

• The screen has no display, no audio, and the indicator isn’t on.
  Check whether the power cord is connected properly.

• The image doesn’t have color.
  Enter “PICTURE” to increase the color saturation.

• The monitor has no audio.
  1. Adjust the volume properly.
  2. Press [ ] key to cancel the mute state.

• The machine prompts NO SIGNAL.
  Check whether the signal cable is loose or falls off, and reconnect properly.

• The remote control distance is short, or out of
  1. Move the object that blocks the signal receiver.
  2. Replace the battery.

• Can’t operate the device.
  Disconnect the power supply first, and connect the power supply after about 1-2 minutes, then turn on the monitor again.

Technical Specifications

Master unit

Operating environment: Temperature
RH
Atmospheric pressure| 5`C-40t
20%-80% 86kPa-106kPa
Storage environment: Temperature
RH
Atmospheric pressure| -20 L -55 C
20%-80% 86kPa-106kPa

Dimension (LXWXH) and Weight 43″

Net Weight 6.7kg
Gross Weight: 9.0kg

50″

742(mrn %) Net Weight: 10kg
Gross Weight: 12.8kg

Technical specifications for monitor

1. AV Video-Input: 75O, 1±0.1Vp-p, RCA.
2.  AV Audio-Input: 20KO, 0.2-2Vrms.
3. HDMI Video Input: 4801, 4800, 576i, 5760, 720p, 1080i, 1080p, 2160p.

HDMI display mode

Video mode

NO.| Mode| Resolution|

Refresh rate

1|

SD

| 720 x 480i1p| 60Hz
2| 720 x 576i/p| 50Hz
3|

HD

|

1280 x 720p

| 50Hz
4| 60Hz
5|

FHD

|

1920 x 1080i/p

| 50Hz
6| 60Hz
7| UHD| 3840 x 2160p| 24Hz
8| 25Hz
9| 30Hz
10| 50Hz
11| 60Hz

Remark: Under UHD mode, 50Hz and 60Hz refresh rate is effective only under HDMI version 2.0

VESA mode

NO.| Mode| Resolution|

Refresh rate

1| VGA| 640 x 480| 60Hz
2| SVGA| 800×600| 60Hz
3| XGA| 1024 X 768| 60Hz
4| SXGA| 1280x 1024| 60Hz
5| WXGA| 1600 x 900| 60Hz
6| WUXGA| 1920X1080| 60Hz
7| 4K| 3840X2160| 30Hz
| 60Hz

Remark: Under 4K mode, 60Hz refresh rate is effective only under HDMI version 2.0
Power management

Base Installation Instructions

Put the machine flat first, distinguish left and right base and base installation front and back direction, then install the bases in the bottom of the machine back cover as arrow direction in the figure. Align screw holes, then fasten screws (notice that base module has to be adjusted at figure status, otherwise it cannot be  installed in.)

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Remark: The actual base and machine appearance may be different from pictures, please refer to the actual device.

Use of a monitor wall mounting

• Please purchase a suitable monitor wall mount when mounting your monitor on the wall.
• Ensure that the bearing capacity of the wall for mount installation is no less than 4 times the weight of the monitor set and the wall mount so as to avoid falling.
• Please refer to the instructions provided with the monitor set and wall mount for installation.
• Make sure there is no cable or conduit in the wall section where a wall mount will be installed.
• Please entrust a professional technician to complete the installation. The company shall not be liable for accidents, personal injury or damage caused by improper installation of monitor settings.

L1: Thickness of wall mount
Lt: Thickness of wall mount

Distance between holes
on the wall(H X V)(mm)

|

Required screws
(recommended bolt length)(mm)

---|---
43″: 400 x 200| Up: 2 x M6 (26.5+Ll ≤L≤3O+L1), M Machine screws Bottom: 2 x ST6 (5+L1icLi.c 7+L11), Flat tail  self-tapping screws
50″: 300 x 200| Up: 2 x M6 (28+L1≤ L ≤.30+L1), M Machine screws Bottom: 2 x ST6 (6+L1t-L’9.5+L11),
Flat tail self-tapping screws

Note:

• If any screws are found in the screw hole for wall mount behind the monitor set before installing the wall mount, the screws shall be removed and put in place for later use.
• Please buy the wall screws according to the actual situation.
• If there are flat tail self-tapping screws in the accessories, please decide whether it is suitable for use according to the actual situation of the wall mount.
  43/50 ST6x8mm flat tail self-tapping screws 2pcs(option)

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

TATUNG COMPANY OF AMERICA, INC.
LIMITED WARRANTY COMMERCIAL DISPLAY MONITOR PRODUCT

Tatung Company of America, Inc. (“Tatung”)
warrant to you, the original commercial purchaser of this new Tatung product (the “product”)that all parts of this Product will be free from defects in materials or workmanship, as hereinafter provided, for one year from the date of original purchase.

Tatung will, at our option, repair or replace the product or any part thereof, which becomes defective, malfunctions, or otherwise fails to conform with this warranty under normal use and service during the term of this warranty, at no charge to you for parts and labor. Repaired or replacement products or parts may include remanufactured or refurbished parts and components. The repaired or replacement product will be covered by the balance of the duration remaining on the product’s original limited warranty period.
You may obtain warranty service by contacting Tatung Customer Support at 800-827-2850 Ext. 816 or 842 to obtain a Return Authorization number (RMA). You will be required to provide:

• A copy of the dated sales receipt from Tatung (Proof of Purchase).
• Your Name or Company Name
• The model number and a serial number of the product.
• A description of the problem
• Your ship-to address, email address, fax number, and phone number.

Upon receipt of the RMA, you can bring or ship the Product at your expense, to the address provided with the RMA. Please make sure that the product is pack in a suitable carton with strength and size that will allow you to overpack to properly secure the product. Shipping insurance is recommended should you experience any transportation claim from the carrier you select. Tatung will not be responsible for any loss or damages as a result of shipping in product for service.
TATUNG SHALL NOT BE LIABLE FOR ANY LOSS OR DESTRUCTION OF DATA. MEDIA OR ANY CONTENT COMPONENT SUCH AS PHOTOS, FEEDS, TEMPLATES, ETC. FROM THE USE OR SERVICE OF THIS PRODUCT, WHETHER DUE TO

ANY ISSUES OR FAILURE TO SECURE ALL PROGRAMS AND DATA CONTAINED IN OR AFFECTED BY THE PRODUCT OR TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.

This warranty does not cover:

1. Defects, malfunction or failures resulting from causes beyond the control of Tatung or the manufacturer of the Product, including, but not limited to, shipping or transit accident, abuse, misuse operation contrary to furnished instructions, improper or insufficient ventilation, operations with incorrect power supplies, operation with faulty associated equipment, modification, alteration, improper servicing, acts of God, tampering or normal wear and tear;
2. Cosmetic damage, such as scratch, plastic discoloration, etc. to the exterior finish during the warranty period;
3. Burned-in images (screen burn) resulting from viewing of image on the display screen for an extended period of time;
4. Display problems or reception interference and distortion related to echo, interference, noise, or other signal transmission and delivery/reception problems;
5. Minor display imperfections within the product’s design specifications or that do not materially alter functionality.
6. Any reimbursement cost for removal, installation, and set-up, including wall-mounting of
7. Products on which the serial number has been altered, defaced, or removed; and
8. Products purchased outside of the United

Should any Product submitted for warranty service be found ineligible for warranty service, we will provide you with an estimate of the cost of repair and will repair the product upon your request and upon receipt of payment or acceptable arrangements for payment.

THE DURATION OF ANY IMPLIED WARRANTIES WHICH MAY BE APPLICABLE TO THE PRODUCT, INCLUDING, BUT NOT LIMITED TO,  THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF  THIS WRITTEN WARRANTY. NEITHER TATUNG NOR ITS SERVICE PROVIDER SHALL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR  CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. This is the only express warranty applicable to the Product; Tatung neither assumes nor authorizes anyone to assume for it any other express warranty.

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