Payne 40MHH High Wall Ductless System Instruction Manual

June 6, 2024
Payne

Payne 40MHH High Wall Ductless System-logo

Payne 40MHH High Wall Ductless System

SAFETY CONSIDERATIONS

  • Installing, starting up, and servicing air-conditioning equipment can be hazardous due to system pressures, electrical components, and equipment location (roofs, elevated structures, etc.).

  • Only trained, qualified installers and service mechanics should install, start up, and service this equipment. Untrained personnel can perform basic maintenance functions such as cleaning coils. All other operations should be performed by trained service personnel.

  • When working on the equipment, observe precautions in the literature and on tags, stickers, and labels attached to the equipment.

  • Follow all safety codes. Wear safety glasses and work gloves. Keep quenching cloth and fire extinguisher nearby when brazing. Use care in handling, rigging, and setting bulky equipment.
    Read these instructions thoroughly and follow all warnings or cautions included in the literature and attached to the unit. Consult local building codes and National Electrical Code (NEC) for special requirements. Recognize safety information.

  • This is a safety symbol

  • When you see this symbol on the unit and in instructions or manuals, be alert to the potential for personal injury. Understand these signal words: DANGER, WARNING, and CAUTION. These words are used with the safety alert symbol. DANGER identifies the most serious hazards which will result in severe personal injury or death. WARNING signifies hazards that could result in personal injury or death. CAUTION is used to identify unsafe practices which may result in minor personal injury or product and property damage. NOTE is used to highlight suggestions that will result in enhanced installation, reliability, or operation.

WARNING

ELECTRICAL OPERATION HAZARD

  • Failure to follow this warning could result in personal injury or death.
  • Before installing, modifying, or servicing the system, the main electrical disconnect switch must be in the OFF position. There may be more than 1 disconnect switch.

EXPLOSION HAZARD

  • Failure to follow this warning could result in death, serious personal injury, and/or property damage.
  • Never use air or gases containing oxygen for leak testing or operating refrigerant compressors. Pressurized mixtures of air or gases containing oxygen can lead to an explosion.
CAUTION

EQUIPMENT DAMAGE HAZARD

  • Failure to follow this caution may result in equipment damage or improper operation.
  • Do not bury more than 36 in. (914 mm) of refrigerant pipe in the ground. If any section of pipe is buried, there must be a 6 in. (152 mm) vertical rise to the valve connections on the outdoor units. If more than the recommended length is buried, the refrigerant may migrate to the cooler buried section during extended periods of a system shutdown. This causes refrigerant slugging and could possibly damage the compressor during the start-up process.

PARTS LIST

ACCESSORY Quantity
Indoor Unit 1
Wall mounting plate 1
Wall Mounting Screw A ST3.9×25 5
Anchor 5
Air filter 1
Wireless Remote Controller 1
Wireless Remote Controller Holder 1
Remote Control Mounting Screw B ST2.9×10 2
Battery AAA.LR03 2
Multi-function board 2
  • If the outdoor unit is higher than the indoor unit, prevent rain from flowing into the indoor unit along the connection pipe by making a downward arc in the connection pipe before it enters the wall to the indoor This ensures that rain drips from the connection pipe before it enters the wall.
  • Piping and interconnecting wiring are fields
  • The illustration above is only a sketch. Different models may be slightly

The following units are covered in these installation instructions.

DESCRIPTION KEITH V-PH-HZ ID MODEL NO.


High Wall Cooling Only

| 9| 15-1-60| 40MHHC09—1
12| 40MHHC12—1
9| ****

208/230-1-60

| 40MHHC09—1
12| 40MHHC12—3
18| 40MHHC18—3
24| 40MHHC24—3



High Wall Heat Pump

| 9| 15-1-60| 40MHHQ09—1
12| 40MHHQ12—1
9| ****

208/230-1-60

| 40MHHQ09—1
12| 40MHHQ12—3
18| 40MHHQ18—3
24| 40MHHQ24—3

SYSTEM REQUIREMENTS

Allow sufficient space for airflow and servicing unit. See Fig. 7 — on page 8 for minimum required distances between unit and walls or ceilings.

Piping

IMPORTANT: Both refrigerant lines must be insulated separately.
Table 3 lists the pipe sizes for the indoor unit. Refer to the outdoor unit installation instructions for other allowed piping lengths and refrigerant information.

UNIT SIZE| 9K (115)| 12K (115V)| 9K (208/230V)| 12K (208/230V)| 18K (208/230V)| 24K (208/230V)
---|---|---|---|---|---|---
Gas Pipe| in| 3/8| 1/2| 3/8| 1/2| 1/2| 5/8
(mm)| 9.52| 12.7| 9.52| 12.7| 12.7| 16
Liquid Pipe| in| 1/4| 1/4| 1/4| 1/4| 1/4| 3/8
(mm)| 6.35| 6.35| 6.35| 6.35| 6.35| 9.52

DIMENSIONS – INDOOR

Indoor Unit Dimensions

HIGH WALL UNIT SIZE| 9K| 12K| 9K| 12K| 18K| 24K
---|---|---|---|---|---|---
VOLTAGE| (115V)| (115V)| (208/230V)| (208/230V)| (208/230V)| (208/230V)
Height| In (mm)| 11.81 (300)| 11.81 (300)| 11.81 (300)| 11.81 (300)| 12.8 (325)| 13.41 (341)
Width| In (mm)| 28.53 (725)| 32.00 (813)| 28.53 (725)| 32.00 (813)| 38.36 (974)| 43.83 (1113)
Depth| In (mm)| 7.75 (197)| 7.75 (197)| 7.75 (197)| 7.75 (197)| 8.87 (225)| 9.22 (234)
Weight – Net (Cooling Only)| Lbs. (kg)| 16.53 (7.5)| 17.64 (8)| 16.53 (7.5)| 17.64 (8)| 23.15 (10.5)| 30.86 (14)
Weight – Net (Heat Pump)| Lbs. (kg)| 21.83 (9.9)| 22.49 (10.2)| 21.16 (9.6)| 22.49 (10.2)| 31.97 (14.5)| 40.12 (18.2)

Payne 40MHH High Wall Ductless System-Fig2

Payne 40MHH High Wall Ductless System-Fig3

Payne 40MHH High Wall Ductless System-Fig4

Payne 40MHH High Wall Ductless System-Fig5

CLEARANCES – INDOOR

Payne 40MHH High Wall Ductless System-Fig6

INSTALLATION TIPS

Ideal installation locations include:

Indoor Unit

  • A location where there are no obstacles near the inlet and outlet area.
  •  A location that can bear the weight of an indoor unit.
  •  Do not install indoor units near a direct source of heat such as direct sunlight or a heating appliance.
  •  A location that provides appropriate clearances.
Indoor Unit Installation

Payne 40MHH High Wall Ductless System-Fig7

Prior to Installation

Before installing the indoor unit, ensure compatibility with the outdoor unit using the product data as a reference.

Select the Installation Location

Before installing the indoor unit, choose an appropriate location. The following are standards that should help you choose an appropriate location for the unit. Proper installation locations must meet the following standards:

  • Good air circulation
  •  Convenient drainage
  • Noise from the unit will not disturb others
  • Firm and solid—the location will not vibrate
  • A site strong enough to support the weight of the unit
  • A location at least 3.28 ft. (1m) from all other electrical devices (e.g., TV, radio, computer)
  • DO NOT install the unit in the following locations:
  • Near any source of heat, steam, or combustible gas
  • Near flammable items such as curtains or clothing
  • Near any obstacle that might block air circulation
  • Near the doorway
  • In a location subject to direct sunlight

Wall Holes: If there is no fixed refrigerant piping. While choosing a location, you should leave ample room for a wall hole (refer to the Drill wall hole for connective piping step) for the signal cable and refrigerant piping that connect the indoor and outdoor units. The default position for all piping is the right side of the indoor unit (while facing the unit). However, the unit can accommodate piping to both the left and right.

Attach the Mounting Plate to the Wall

  • Carefully remove the mounting plate, which is attached to the back of the indoor unit.
  • The mounting plate should be located horizontally and level on the wall. All minimum spacings (see Fig. 7) should be maintained.
  • If the wall blocks, brick, concrete, or similar material, drill 0.2” (5mm,) diameter holes and insert anchors for the appropriate mounting screws.
  • Attach the mounting plate to the wall.

Mounting Plate Dimensions

Different model sizes have different mounting plates. Ensure there’s enough room to mount the indoor unit.
The following measurements can be located on these figures

  • Width of the mounting plate
  •  Height of mounting plate
  • Width of the indoor unit relative to the plate
  • Height of indoor unit relative to the plate
  • The recommended position of wall hole (both to the left and right of mounting plate)
  • Relative distances between screw holes.

Correct orientation of Mounting Plate

DRILL HOLE IN WALL FOR THE INTERCONNECTING PIPING, DRAIN, AND WIRING

Refrigerant Line Routing

  • The refrigerant lines may be routed in any of the four directions
  • For maximum serviceability, it is recommended to have refrigerant line flare connections and the drain connections on the outside of the wall that the fan coil can be mounted on.

If piping is going through the back:

  • Determine the pipe hole position using the mounting plate as a  template. Drill pipe hole diameter per values given in Figures 3−6. The outside pipe hole is 1/2−in. (13 mm) min. lower than the inside pipe hole, so it slants slightly downward.

Prepare the Refrigerant Piping

The refrigerant piping is inside an insulating sleeve attached to the back of the unit. You must prepare the piping before passing it through the hole in the wall. (Piping Angle) Refrigerant piping can exit the indoor unit from four different angles.

  1. Left−hand side
  2. Left rear
  3. Right−hand side
  4. Right rear

Payne 40MHH High Wall Ductless System-Fig12

Prepare the Refrigerant Piping Dissemble the louver.

Dissemble the Louver

Open and fix the position of the panel. First, unscrew the two screws (see Fig. 15), then open the panel, and fix the position of the panel by the latch.

Hook Indoor Unit to Mounting Plate

Use the holder in the mounting plate to prop up the unit, allowing you enough space to connect the refrigerant piping, signal cable, and drain hose.

  • Use Holder to Prop up the unit
  • Connect the drain hose and refrigerant piping.
  • Keep the pipe connection point exposed to perform the leak test.
  • After the leak test, wrap the connection point with insulation tape.
  • Remove the bracket or wedge that is propping with insulation tape.
  • Using even pressure, push down on the bottom half of the unit. Keep pushing down until the unit snaps onto the hooks along the bottom of the mounting plate.

Panel Position

If there is no refrigerant piping embedded in the wall, perform the following steps:

  • Based on the position of the wall hole relative to the mounting plate, choose the side from which the piping will exit the unit.
  • If the wall hole is behind the unit, keep the knock−out panel in place. If the wall hole is to the side of the indoor unit, remove the plastic knock−out panel from that side of the unit (see Fig. 17). This creates a slot through which your piping can exit the unit. Use needle-nose pliers if the plastic panel is too difficult to remove by hand.

Knock Out Panel

  • Use scissors to cut down the length of the insulating sleeve to reveal about 1.57in. (40mm) of the refrigerant piping. This serves two purposes:
  • To facilitate the refrigerant piping connection process
  • To facilitate Gas Leak Checks and enable you to check for
  • Connect the indoor unit’s refrigerant piping to the connective piping that joins the indoor and outdoor units.
  • Based on the position of the wall hole relative to the mounting plate, determine the necessary angle of your piping.
  • Grip the refrigerant piping at the base of the bend.
  • Slowly, with even pressure, bend the piping towards the hole. Do not dent or damage the piping during the process.

ELECTRICAL DATA

HIGH WALL UNIT SIZE INDOOR FAN MAX FUSE CB AMP
V-Ph-Hz FLA





Refer to outdoor unit installation instructions – Indoor unit powered by the outdoor unit



Cooling Only Models

| 9K| 115-1-60| 0.425| 0.02
12K| 0.425| 0.02
9K| ****

208/230-1-60

| 0.235| 0.027
12K| 0.235| 0.027
18K| 0.4| 0.037
24K| 0.6| 0.061



Heat Pump Models

| 9K| 115-1-60| 0.425| 0.02
12K| 0.47| 0.027
9K| ****

208/230-1-60

| 0.25| 0.027
12K| 0.34| 0.027
18K| 0.4| 0.037
24K| 0.45| 0.078

CONNECTION DIAGRAMS

Payne 40MHH High Wall Ductless System-Fig16

  •  Do not use thermostat wire for any connection between indoor and outdoor units.
  • All connections between indoor and outdoor units must be as shown. The connections are sensitive to polarity and will result in a fault code.

Payne 40MHH High Wall Ductless System-Fig17

Install All Power, Interconnecting Wiring, and Piping to the Indoor Unit

  • Run the interconnecting piping and wiring from the outdoor unit to the indoor unit.
  • Run the interconnecting cable through the hole in the wall (outside to inside).
  • Lift the indoor unit into position and route piping and drain through the hole in the wall (inside to outside). Fit the interconnecting wiring into the backside of the indoor unit.
  • Put the upper claw at the back of the indoor unit on the upper hook of Mounting Plate, move the indoor unit from side to side to see that it is securely hooked.
  • Open the indoor unit’s front panel by loosening the screws, which provides a large space for wiring connection.
  • Open the wire box cover to connect the cable.
  • Pull the interconnecting wire up from the back of the indoor unit and position it close to the terminal block on the indoor unit.
  • Push the lower part of the indoor unit up on a wall, then move the indoor unit from side to side, up and down to check if it is hooked securely

Indoor Unit Installation

  • Connect wiring from outdoor unit per connection diagram.
  • Replace the wire cover on the front of the unit, and the plastic panel on the back.

Piping

  • Cut the pipe, with a pipe cutter, at 90 degrees (see Fig. 23).
  • Remove the service connection, if provided with the unit.
  • Remove all the burrs from the cut cross-section of the pipe avoiding any burrs inside the tubes.
  • Remove the flare nuts attached to the indoor and outdoor units.
  • Install the correct size flare nut onto the tubing and make the flare connection. Refer to Table 6 for the flare nut spaces.

Flare Nut Spacing

OUTER DIAM INCH (MM) AN INCH (MM)
MAX. MIN.
Ø 1/4” (6.35) 0.05 (1.3)
Ø 3/8” (9.52) 0.06 (1.6)
Ø 1/2” (12.7) 0.07 (1.8)
Ø 5/8” (15.88) 0.09 (2.2)

Flare Nut Spacing

  • Apply a small amount of refrigerant oil to the flare connection on the tubing.
  • Align the center of the pipes and/or service valve.

Align Pipe Center

  • Connect both the liquid and gas piping to the indoor unit
  • Tighten the flare nut using a torque wrench as specified in

Tightening Torque

PIPE DIAMETER INCH (MM) TIGHTENING TORQUE
Ft-lb N – m
Ø1/4” (6.35) 10 to 13
Ø3/8” (9.52) 24 to 31
Ø1/2” (12.7) 37 to 46
Ø5/8” (15.88) 50 to 60

Tighten the flare nut

For additional diagnostic information, refer to the Service Manual.

FINAL TUBING CHECK

Ensure certain factory tubing on the indoor unit has not shifted during shipment. Ensure tubes are not rubbing against each other or any sheet metal. Pay close attention to feeder tubes, making sure wire ties on feeder tubes are secure and tight.

Drain Connections

  • Connect the drain line. The drain line must not have a trap anywhere in its length, must pitch downwards, and must be insulated up to the outside wall (see Fig. 27). By default, the drain hose is attached to the left−hand side of the unit (when facing the back of the unit). However, it can also be attached to the right−hand side.
  • To ensure proper drainage, attach the drain hose on the same side that your refrigerant piping exits the unit.
  • Attach a drain hose extension (purchased separately) to the end of the drain hose.
  • Wrap the connection point firmly with Teflon tape to ensure a good seal and to prevent leaks.
  • For the portion of the drain hose that will remain indoors,
  • Wrap it with foam pipe insulation to prevent condensation.
  • Remove the air filter and pour a small amount of water into the drain pan to ensure that water flows from the unit smoothly..

Plug the Unused Drain Hole

To prevent unwanted leaks you must plug the unused drain hole with the rubber plug provided.

Proper Drain Hose Installation

For proper orientation of the refrigerant piping, electrical cable, and drain lines.

Indoor Unit

Bundle drain hose, refrigerant pipes, & signal cable For applications where gravity cannot be used for drainage, a condensate pump accessory is available. Consult the condensate pump Installation Instructions for more information.

WIRELESS REMOTE CONTROL INSTALLATION

Mounting Bracket (if installed on the wall)

  1. Use the two screws supplied with control to attach the mounting bracket to the wall in a location selected by the customer and within operating range.
  2. Install batteries in the remote control.
  3. Place the remote control into the remote control mounting bracket.
  4. For remote control operation, refer to the unit Owner’s Manual.

WIRED REMOTE CONTROLLER INSTALLATION

For setup instructions, refer to the wired controller installation manual.

Use the multi−function board supplied.

Multi-Function Board

Use needle-nose pliers to cut a hole on the multi-function board for wiring.

Cut a hole on the multi-function board

Cut the female plug from the cable supplied with the wired remote controller and strip the wires to connect to the adaptor board.

Cut the female plug and strip the wires

  • Connect the wired remote controller cable to the multi-function board using:
  • X—Brown
  • Y—Yellow
  • E—Black (ground)
  • 5V—Red (power)

Connect the cable to the board

Install the multi-function board on the bracket located above the coil.

Install the multi-function board

Connect the multi-function board to the display board (black cable) and the main control board (gray cable).

Connect the multi-function board

Use the ties in the control box to keep the wiring in the right position.

SYSTEM CHECKS

  • Conceal the tubing where possible.
  • Make sure that the drain tube slopes downward along its entire length.
  • Ensure all tubing and connections are properly insulated.
  • Fasten tubes to the outside wall, when possible.
  • Seal the hole through which the cables and tubing pass.

Indoor Unit

  • Do all remote control buttons function properly?
  • Do the display panel lights work properly?
  • Does the air deflection louver function properly?
  • Does the drain work?

Explain Following Items To Customer (with the aid of the Owner’s Manual):

  • How to turn the air conditioner on and off; selecting COOLING, HEATING, and other operating modes; setting the desired temperature; setting the timer to automatically start and stop air conditioner operation; and all other features of the remote control and display panel.
  • How to remove and clean the air filter.
  • How to set air deflection louver.
  • Explain care and maintenance.
  • Present the Owner’s Manual and installation instructions to the customer.

TROUBLESHOOTING

For ease of service, the systems are equipped with diagnostic code display LEDs on both the indoor and outdoor units. The indoor diagnostic display is a combination of flashing LEDs on the display panel or the front of the unit.
Some indoor units display error codes specifying failure modes in outdoor units. If possible, always check the diagnostic codes displayed on the indoor unit first.
The diagnostic codes displayed in the indoor and outdoor units are listed in Table 8.

INDOOR UNIT DIAGNOSTIC GUIDES

Indoor Unit Diagnostic Guides

OPERATION LAMP TIMER LAMP DISPLAY LED STATUS
« 1 time X E0 Indoor unit EEPROM parameter error
« 2 times X E1 Indoor/outdoor units communication error
« 8 times X E2 Zero-crossing signal detection error
« 4 times X E3 Indoor fan speed is out of control
« 5 times X E4 Indoor room temperature sensor T1 open circuit or short

circuit
« 6 times| X| E5| Evaporator coil temperature sensor T2 open circuit or short circuit
« 7 times| X| EC| Refrigerant leakage detection
« 1 time| O| F0| Overload current protection
« 2 times| O| F1| An outdoor ambient temperature sensor T4 open circuit or short circuit
« 3 times| O| F2| Condenser coil temperature sensor T3 open circuit or short circuit
« 4 times| O| F3| Compressor discharge temperature sensor T5 open circuit or short circuit
« 5 times| O| F4| Outdoor unit EEPROM parameter error
« 6 times| O| F5| Outdoor fan speed is out of control
« 1 time| «| P0| IPM malfunction or IGBT over-strong current protection
« 2 times| «| P1| Overvoltage or over low voltage protection
« 3 times| «| P2| High-temperature protection of compressor top diagnosis and solution (9K,12K models only)
« 5 times| «| P4| Inverter compressor drive error

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