Dimplex DVF1200 Sierra 48-Inch Electric Fireplace Owner’s Manual

Dimplex DVF1200 Sierra 48-Inch Electric Fireplace Owner’s Manual

Package Contents

Installation

IN-WALL INSTALLATION

Cabinet – mm

Installation Firebox – mm

INSTALLATION HEIGHT

Installation (IN WALL)

IN-WALL INSTALLATION

Installation (ON WALL)

TABLE TOP INSTALLATION

Welcome

Thank you and congratulations for choosing to purchase an electric fireplace from Dimplex, the world leader in electric fireplaces.

Please record your model and serial numbers below for future reference: model and serial numbers can be found on the Model and Serial Number Label of your fireplace.

CAUTION: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock or fire hazard and will void the warranty.

IMPORTANT INSTRUCTIONS

Read this manual before attempting to install or use the electric fireplace. Always follow the warnings and safety instructions in this manual. When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock following:

• Children of less than 3 years should be kept away unless continuously supervised.
• Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

WARNING: In order to avoid overheating, do not cover the heater.

• Do not use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
• The heater must not be located immediately below a socket outlet.
• Do not use this heater with a programmer, timer, separate remotecontrol system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
• There is possible danger of installation close to curtains and other combustible materials.

CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

• Do not use this heater if it has been dropped.
• Do not use if there are visible signs of damage to the heater.
• Use this heater on a horizontal and stable surface, or fix it to the wall, as applicable.

CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the  appliance. Cleaning and user maintenance shall not be made by children without supervision. A disconnecting switch incorporated in the fixed wiring shall be provided.

WARNING: The appliance carries the Warning Symbol indicating that it must not be covered or has a Do not cover label. Do not cover or obstruct in any way the heat outlet grille located at the top of the appliance overheating will result if the appliance is accidentally covered. Do not place material or garments near the appliance, for instance by curtains or furniture, as this could cause overheating and a fire risk.. In the event of a fault unplug the heater. Unplug the appliance when not required for long periods. The supply cord must be placed on the right hand side of the heater away from the heat outlet underneath the appliance. Although this appliance complies with safety standards, we do not recommend otsise pm deep pile carpets or on long hair type of rugs.

SAVE THESE INSTRUCTIONS

Specifications

Electrical

• Voltage: 220V~240V 50Hz
• Watts: 1 300~1 600 Watts
• Amps: 6-7 A
• Wiring: Plug-In
• Bulb Type: L

Dimensions

Sierra 48”

• Width: 1046 mm
• Height: 460 mm
• Height with feet: 547 mm
• Depth: 133 mm
• Depth with feet: 279 mm
• Weight: 18.5 kg

Sierra 60”

• Width: 1318 mm
• Height: 460 mm
• Height with feet: 547 mm
• Depth: 133 mm
• Depth with feet: 279 mm
• Weight: 28.9 kg

Sierra 72”

• Width: 1626 mm
• Height: 460 mm
• Height with feet: 547 mm
• Depth: 133 mm
• Depth with feet: 279 mm
• Weight: 35.3 kg

Installation

GROUNDING INSTRUCTIONS

• This product is equipped with a cord that has an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
• This heater is for use on 220-240 volts.
• A 10 Amp, 220-240 Volt circuit is required. A dedicated circuit is prefer red, but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, or injury to persons.

Operation

This fireplace can be operated by both a remote control and touchscreen controls. Once the fireplace has been properly connected to an earthed electrical socket-outlet ensure the manual On/Off switch, located on the right hand side of the fireplace, is in the ‘ON’ position.

Once the fireplace is turned on the digital display and the control icons on the front glass will illuminate. If no button or icon is pressed within 10 seconds, the fireplace controls will deactivate by the digital display turning off first and then the icons. To reactivate the controls press any button on the remote or touch any icon on the front glass.

1. Power ON/OFF
2. Flame Control
3. Heat ON/OFF
4. Timer
5. Ember Bed
6. Level Selection
7. Digital Display

NOTE: The heater on your fireplace may emit a slight, harmless odour when first used. This odour is a normal condition caused by initial heating of internal heater parts and will not occur again.

CUTOFF SWITCH

NOTE: There is a safety temperature cutoff switch (cutout) inside the heater. If the heater overheats, the cutout will shut off the supply power.
It can be reset by unplugging the unit and waiting 5 minutes before plugging the unit back on.

CAUTION: If you need to continuously reset the heater, unplug the unit and call technical service T. +31(0)513 656500 or e-mail: info@dimplex- fires.eu.

POWER ON/OFF
POWER ON/OFF The ON/OFF button turns the fireplace ON and OFF. When the fireplace is OFF, pressing the ON/OFF button on the remote control or touching the icon on the front glass will turn on the fireplace. If the ON/OFF button is pressed again within 10 seconds it will turn OFF the fireplace. With inactive controls, press twice to turn OFF the fireplace. The first press on the ON/OFF button lights up the touchscreen icons. The second press is nesscary to activate the controls. The fireplace has a built-in memory function. When the fireplace is turned back on, the display will show the last selected function and it will start at the last used settings (except timer). If the fireplace is disconnected from the main power source, it will restart at the default settings.

FLAME CONTROL
This button is used to turn flames ON, to alter the flame color and to turn flames OFF. Press the Flame button multiple times to cycle through 7 solid color options (L8, L7, L6, L5, L4, L3, L2), color rotation option (L1) and flames OFF. While L8, L7…or L2 is displayed, press the Level Selection button to change the brightness of the flames from the available options: 3- High, 2-Medium and 1 Low. Hold the flame icon for 5 seconds to turn the sound of flame burning ON or OFF.

HEAT ON/OFF
Pressing the Heat control turns the heater on and off. With Heat ON and set temperature displayed, press the Level Selection button
multiple times to cycle through the 11 temperature settings: 27°C, ON, 18°C, 19°C, 20°C, 21°C, 22°C, 23°C, 24°C, 25°C, 26°C .

‘ON’ means the heater operates continuously.

Heater Enable & Disable Function:
From the touchscreen controls touch and hold the Heat icon for 10 seconds. The ember bed will flash 6 times to indicate that the heater function is disabled. When the heat is disabled, pressing the Heat button will cause the ember bed to flash, but the heater will not operate. To enable the heater again, touch and hold the Heat icon for 10 seconds.

NOTE: This function cannot be set with the remote control.

TIMER CONTROL
Hold the timer icon for 5 seconds and the heat icon flashes. At this time, TuyaSmart can connect the fireplace through Bluetooth. The Timer button is used to activate or deactivate the sleep timer.

Pressing the Timer turns the timer on and ‘8h’ appears on the display. Pressing the Timer a second time within 10 seconds will turn the timer off. To set the time, use the Level Selection control to select the desired time from the following: 8h-1h-2h-3h-4h-5h-6h-7h. The fireplace will shut off after the selected time period. Switching the fireplace OFF with the Power Button will clear any timer setting.

EMBER BED
The Ember Bed button changes the ember bed by cycling through the seven color options: color rotation ‘d1’ and smoldering (fluctuating brightness) embers option ‘d9’. With ‘d8’ through ‘d2’ displayed, the Level Selection button will adjust the brightness of the ember bed from 3- High, 2-Medium, and 1-Low.

LEVEL SELECTION BUTTON
The Level Selection button is used to adjust the heat setting, as well flame and ember bed brightness and timer setting. See relevant section for more details

Remote control
Remove the battery cover on the back of the remote by sliding downwards and insert 2 x AAA batteries ensuring that the batteries are fitted correctly. Refit the battery cover. For remote to function make sure the fireplace is plugged in and the ON / OFF Power Switch on the fireplace is in the ON position. Each time the fireplace receives a remote signal, the ember bed blink once. It does not blink when turned on and off. Point the remote control directly towards the fireplace and press the appropriate button to operate the fireplace. The remote has a memory function which will restart the fireplace with the last settings except for the Sleep timer function which will always reset to OFF.

Setting the current time of the remote control

Press and hold the button for 5 seconds to enter the setting current time state. At this time, , will flash. You can press the or button to set the current day of the week, 1 to 7 is optional. And press the or button to set the current time of the hour, 0-23 is optional. And press the or button to set the current time of the minute, 0-59 is optional. For example, the current time is 8:42 pm on Friday and the remote control displays as follows show (fig.2). No action for 5 seconds or press button to confirm the current time.

7 day timer function

NOTE: Ensure that the current time setting accurate, otherwise the effective time of the 7 day timer function will be different from what you set.

Press and hold the button for 5 seconds to enter the 7 day timer function. At this time, , will flash. You can press the or button to set the desire day of the week, 1 to 7 is optional. And press the button to set the temperature when turn on the fireplace, 18-27 and ON is optional, ON means the heating keep working. And press the button to set the time (hours) to turn on the fireplace, 0-23 is optional. And press the button to set the time (hours) to turn off the fireplace, 0-23 is optional. For example, If the temperature is 260C when turn on the fireplace at 7 PM on Tuesday, and turn off the fireplace at 8 AM on Wednesday, the remote control displays as follows show(fig.3 & fig.4).

No action for 5 seconds or press button to confirm the 7 day timer function.

• This Power Button turn the fireplace on or off. It has a memory function, pressing the power button once to turn power on. Pressing the power button again will turn the power off.
• The heater button turn the heat on or off. Pressing the Heater Button once turns the Heat on , and will flash, press or button to set the desire temperature. 18-27 and ON is optional, ON means the heating keep working.
• Pressing the flame button once , and will flash, press or button to set the desire flame color, the display on the remote control will change accordingly.
• Pressing the flame button again, and will flash, press or button to set the desire flame brightness level.( High , Medium , Low ). Hold the flame icon for 5 seconds to turn the sound of flame burning ON or OFF.
•  Pressing the ember bed button once , and will flash, press or button to set the desire ember bed color, the display on the remote control will change accordingly.
•  Pressing the ember bed button again , and , will flash, press or button to set the desire ember bed brightness level.( High , Medium , Low ).
• Pressing the timer button and will flash, press or button to set the desire timing. 1-8 hour and off is optional.
• The sevent button turn the 7 day timer function on or off.

INSTALL TuyaSmart life

There are 2 ways to install TuyaSmart;

1. Search for “TuyaSmart life” in the APP store on your phone, download and install.
2. Scan the QR code below with your mobile phone.
   

Bluetooth setting and fireplace operation

1. Create an account and log in. (FIG.1)

2. When you log in, the APP will scan and add the fireplace to APP (FIG.2) automatically. Touch “Go to add” to enter in FIG.3. Touch “NEXT” to enter FIG.4. Touch “Done” to finish Bluetooth setting.

3. Now you are in the interface like FIG.5. You can operate the fireplace via TuyaSmart.

Maintenance

• Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use brass polish or household cleaners as these products will damage the metal trim.
• The motors used on the fan and the flame generator assembly are prelubricated for extended bearing life and require no further lubrication. However, periodic cleaning/ vacuuming of the fan/heater and air intake/output vents is recommended. The heater should be cleaned and inspected regularly, depending on conditions, and at least at yearly intervals.

WARNING: Any electrical repairs of this unit should be carried out by a licensed electrician in accordance with national and local codes.

WARNING: Disconnect power by unplugging the power and allowing heater to cool before attempting any maintenance or cleaning to reduce the risk of fire, electric shock, or injury.

NOTE: When the heater is not in use, the heater should be stored in a dry location, away from possible damage. The power cord should be stored properly to avoid contact with hot or sharp objects.

Maintenance

Disposal of Used Batteries

Batteries may contain hazardous substances that could be endangering to environment and human health

• This symbol marked on the battery and/or packaging indicates that used batteries shall not be treated as municipal waste. Instead they shall be left at the appropriate collection point for recycling.
• By ensuring the used batteries are properly disposed of, you will help prevent potential negative consequences for the environment and human health. The recycling of materials will help to conserve natural resources.

CAUTION: Do not use if the heater’s mains power lead is damaged. Such use
may cause a hazard. If damaged, the mains power lead must be replaced by the manufacturer or its authorised dealer.

For more information about collection and recycling of used batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased this item.

ENVIRONMENTAL PROTECTION

For electrical products sold within the European Community – At the end of the electrical product’s useful life, it is not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country

Troubleshooting

power, clean the dust and debris of the vent area. Wait for 5 minutes, plug in and turn on the heater. If the heater still don’t work, please call technical support.

Warranty

Two Year Limited Warranty

Products to which this limited warranty applies
This limited warranty applies to your newly purchased Dimplex Fires. This limited warranty applies only to purchases made in Europe. This limited warranty applies to the original purchaser of the product only and is not transferable.

Products excluded from this limited warranty Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser.

What this limited warranty covers and for how long
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Glen Dimplex warrants such products to be free from defects in material and workmanship for a period of 2 years from the date of the first purchase of this product. The limited 2 year warranty period also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchase

What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired (except by Glen Dimplex or its authorised service representatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.

What you must do to get service under this limited warranty
Defects must be brought to the attention of Technical Service at T. +31(0)513 656500 or info@dimplex-fires.eu. Please have proof of purchase, catalogue/ model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product.

What Glen Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 2 years limited warranty period you have the following rights:

1. Glen Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Glen Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Glen Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.
2. Limited warranty service will be performed solely by dealers or service agents of Glen Dimplex authorised to provide limited warranty services.
3. The purchaser is responsible for removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorised dealer’s or service agent’s place of business.
4. This limited warranty does not entitle the purchaser to on-site or in home services. On-site or in-home services may be performed at the purchaser’s request and expense at Glen Dimplex’s then-current rates for such services.
5. Glen Dimplex will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labour or transportation costs. Such costs shall be the purchaser’s responsibility

What Glen Dimplex and its dealers and service agents are also not responsible for: In no event will Glen Dimplex, or its directors, officers, or agents, be liable to the purchaser or any third party, whether in contract, in tort, or on any other basis, for any indirect, special, punitive, exemplary, consequential, or incidental loss, cost, or damage arising out of or in connection with the sale, maintenance, use, or inability to use the product, even if Glen Dimplex or its directors, officers, or agents have been advised of the possibility of such losses, costs or damages, or if such losses, costs, or damages are foreseeable. in no event will Glen Dimplex, or its officers, directors, or agents be liable for any direct losses, costs, or damages that exceed the purchase price of the product. some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchase.

Contact our friendly customer service team for technical and troubleshooting support. Make sure you have your sales receipt, location of purchase, and the model and serial number of your product.

Glen Dimplex Benelux B.V.
Saturnus 8
8448 CC Heerenveen
The Netherlands
PO Box 219
NL-8440 AE Heerenveen
The Netherlands
T. +31(0)513 656500
E. info@dimplex-fires.eu

References

• Dimplex elektrische sfeerhaarden. Laat u aangenaam verrassen!
• Electric Heating & Air Treatment For The Home | Dimplex | Dimplex

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