Shenzhen Qingor Intelligence Technology Z1 Electric Scooter User Manual
- June 6, 2024
- Shenzhen Qingor Intelligence Technology
Table of Contents
- Shenzhen-Qingor-Intelligence-Technology-Z1-Electric-Scooter-
- Riding Safety
- Packing List
- Diagram
- Assembling Your Ql
- First Ride
- Charging
- Learning to Ride
- Warnings
- Maintenance
- Certifications
- Important WEEE information
- Common Failures and Solutions
- Scooter parts repair video
- FCC Caution
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Shenzhen-Qingor-Intelligence-Technology-Z1-Electric-Scooter-
Riding Safety
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The Ql is a recreational product. Before mastering riding skills, you need to practice. Neither qingor Inc. is responsible for any injuries or damage caused by a rider’s inexperience or failure to follow the instructions in this document.
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Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but you cannot eliminate all the risks. Remember that whenever you ride the Ql you risk injury from loss of control, collisions, and falls. When entering public spaces always comply with the local laws and regulations. As with other vehicles. faster speeds require a longer braking distance. Sudden braking on low traction surfaces could lead
to wheel slip or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow down when entering unfamiliar areas. -
Always wear a helmet when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place, and provides protection for the back of your head.
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Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, or bicycles. or other obstacles and potential hazards.
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Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce yourself and slow down to walking speed when passing. Please obey local traffic laws and regulations if the situation is different..
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In places without laws comply with the safety guidelines outlined in this manual. Neither qingor Inc. is responsible for any property damage. personal injury/death. accidents. or legal disputes caused by violations of the safety
instructions. -
Do not allow anyone to ride your Ql on his/her own unless they have carefully read this manual and followed the New Rider Tutorial in the App. The safety of new riders is your responsibility. Assist new riders until they are
comfortable with the basic operation of the Ql. Make sure each new rider wears a helmet and other protective gear -
Before each ride check for loose fasteners and damaged components. If the Ql makes abnormal sounds or signals an alarm. immediately stop riding. Diagnose your Ql via the Ql App and call your dealer/distributor for service.
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Be alert! Scan both far ahead and in front of your Ql – your eyes are your best tool for safely avoiding obstacles and low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
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To reduce the risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles? The manufacturer recommends riders be 14+ years old. Always follow these safety instructions:
People who should not ride the Ql include: -
Anyone under the influence of alcohol or drugs.
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Anyone who suffers from a disease that puts them at risk if they engage in strenuous physical activity
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Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
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Anyone whose weight is outside the stated limits (see Specifications)
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Pregnant women.
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Riders under the age of 18 years old should ride under adult supervision.
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Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
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To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
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Do not ride in the snow, in the rain, or on roads that are wet, muddy, icy, or that are slippery for any reason.
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Do not ride over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction could cause a fall.
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Do not attempt to charge your Ql if, the charger or the power outlet is wet.
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As with any electronic device, use a surge protector when charging to help protect your Ql from damage due to power surges and voltage spikes. Only use the qing supplied charger. Do not use a charger from any other different product models.
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Use only ginger-approved parts and accessories. Do not modify your Ql. Modifications to your Ql could interfere with the operation of the Ql. could result in serious injury and/or damage, and could void the Limited Warranty
Packing List
When unpacking your Ql, please verify that the above items are included in the package. If you are missing any components, please contact your dealer/distributor or nearest service center (see Contact in the user manual). After verifying that all components are present and in good condition. you can assemble your new Ql. Please retain the box and packaging materials in case you need to ship your Ql in the future. Remember to power off your Ql and unplug the power cord before assembling, mounting accessories, or cleaning the mainframe.
Diagram
Dashboard & Power Button
Speedometer: Display the current speed of the Ql.
Bluetooth: The icon indicates that the Ql has been successfully connected
to the mobile device.
Battery Level: The battery power is indicated by 4 bars, each
representing approximately 25% of a full battery.
Crusie mode: Keep a speed for 6 seconds, the cruise mode is turned on
automatically.
Power Button: Press the button to turn the Ql on; and press and hold the
button for 2 seconds to turn the Ql off. When the Ql is on, press the button
to switch between speed modes (Pl ;l5km/h, P2;25km/ h) . and double press to
turn the headlight on/off.
Assembling Your Ql
Unfold the handlebar stem and fasten it. Then unfold the Ql to support the Ql.
Firmly connect the wires inside the handle and the stem. Slide the handle onto the stem. Be aware of the correct orientation.
Install six screws (two on each side) with the included hex wrench. Verify that your Ql can be powered on and off
First Ride
LH There are safety risks when learning to ride the Ql. You must read
RidingSafety via the App before your first ride. For your safety, your new Ql
is not activated and will beep occasionally after PowerON.Until activated, the
Ql maintains a very low riding speed, and cannot be ridden with full function.
Install the App on your mobile device (with Bluetooth 4.0 or above), connect
to the Ql with Bluetooth, and follow the App instructions to activate your Ql
and enjoy the full performance.
Scan the QR code to download the App
- Install the App and register /log in
- Power on the Ql. A blinking€) Click “Vehicle”—-> “Scan for Vehicle” to connect to yours. for a connection.
- The Ql will beep when the connection is successful. The Bluetooth icon will stop blinking and remain illuminated. The Bluetooth icon indicates the Ql is waiting.
- Follow the App instructions to active the Ql and learn how to ride safely, You can now start to use your Ql, check the status with App, and interact with other users.
Charging
WARNING
Do not charge if the charge port or power cord is wet. Do not charge or use
your battery if it is damaged or see a trace of water. Close the charge port
cover when not charging.
Learning to Ride
Wear an approved helmet and other protective gear to minimize any possible injury
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Power on the Ql and check the power level indicator. Charge the Ql if the battery level is low
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Stand on the footrest with one foot and push off with another foot to start gliding.
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Put your other foot on the footrest to keep both feet stable. Press the throttle on the right hand to speed up when you are balanced.
Note. that for your safety, the motor will not engage until the Ql reaches 3.1 mph (5 km/h). -
Slow down by releasing the throttle: and brake by squeezing the brake lever.
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To turn, shift your body weight and turn the handle slightly.
When hard braking, you risk serious injury due to loss of traction and falls. Maintain a moderate speed and look out for potential hazards.
Warnings
Folding and Carrying When your Ql is folded up, lift it by the stem to carry.
Maintenance
Clean Ing and Storage
Use a soft. wet cloth to wipe the mainframe clean. Dirt hard to remove can be
scrubbed with a toothbrush and toothpaste, then cleaned with a soft, wet
cloth.
NOTE
Do not wash your Ql with alcohol, gasoline, acetone, or other
corrosive/volatile solvents. These substances may damage the appearance and
internal structure of your Ql. Do not wash your Ql with a power washer or
hose. &, WARNING
Make sure the Ql is powered OFF, the power cord is unplugged, and the rubber
cap on the charge port is tightly sealed before cleaning: otherwise you may
damage the electronic components. Store your Ql in a cool, dry place. Do not
store it outdoors for extended periods of time. Exposure to sunlight and
temperature extremes (both hot and cold) will accelerate the aging process of
the plastic components and may reduce battery life
Battery Pack Maintenance
Do not store or charge the battery at temperatures outside the stated limits
(see Specifications). Do not puncture the battery. Refer to your local laws
and regulations regarding battery recycling and/or disposal. A well-maintained
battery can perform well even after many miles of riding. Charge the battery
after each ride and avoid draining the battery completely. When used at room
temperature (70°F [22°C]) the battery range and performance are at their best:
whereas using it at temperatures below 32° F (0°C) can decrease range and
performance. Typically, at -4° F (-20°C) range can be half that of the same
battery at 70°F (22°C). The battery range will recover when the temperature
rises. More details are available in the App.
NOTE
Typically, a fully charged battery should retain power for 120-180 days. A
low-power battery should retain power for 30-60 days. Remember to charge the
battery after each use. Completely draining the battery may cause permanent
damage to the battery. Electronics inside the battery record the charge-
discharge condition of the battery: damage caused by over-charging or under-
charging will not be covered by the Limited Warranty.
WARNING
Do not attempt to disassemble the battery. Do not touch battery contacts. Do
not dismantle or puncture the casing. Keep the battery contacts away from
metal objects to prevent short circuits. Risk of fire and electric shock. No
user-serviceable parts. Do not charge or use your battery if it is damaged or
see a trace of water.
WARNING
Do not ride when the ambient temperature is outside the machine operation
temperature (see Specifications) because low/high temperature will limit the
maximum power/torque. Doing so could cause personal injury or property damage
due to slips or falls.
| | Ql
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Dim e n s i o n s
| Unfold: Length x Wid th x Height| 44.Sxl8.lx49.2 in (ll30x460xl2S0 mm)
Fold : Length x Width x Height| 44.Sxl8.lx22.8 in (ll30x460xS80 mm)
Weight| Net| Approx. 39.6lbs (18 kg)
Rid er
| Payload| 66.1- 220.5 lbs (30.0 – 100.0 kg)
Recommended Age| 14+ years
Required Height| 3’11”-6’6″ (155- 200 cm)
Mac hin e
Param eters
| Max. Speed| Approx. 15.5 mph (25 km/h)
Typical Range l| Appr ox. 40.4 miles (58 km)
Max. Slope| Approx. 15%
Tr aversable Terrain
| asphalt/flat pavement: obstacles< 0.4 in (1 cm): gaps< 1.2 in (3 cm)
Operating Temperature| 14- 104’F ( -10- 40′ C)
Storage Temperat ure| -4-122″F (-20-50’C)
IP Rating| IPX4
Duration n of Charging| – 6 h
Batt ery
| Nominal Voltage| 36 VDC
Max. Charging Voltage| 42 VDC
Charging Temperature| 32-104’F (0-40’C)
Nominal Capac it y| 450 Wh
Battery Management System
| Over-heating. short circuit. over-current and over-charge protection
Number Of Batteries|
Motor| Nominal Power| 350W
Charge r
| Output Power| 121W
Input Voltage| 100- 240V – 50/60Hz
Output Voltage| 42 VDC
Output Current| 2.9 A
Feat ur es
| Brake Light| LED rear light
Rid ing Modes| Energy Saving mode, Standard mode, and Sport mode
Certifications
Federal Communications Commission (FCC) Compliance Statement for the USA
This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
NOTE
m equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning
the equipment off and on. the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
Industry Canada (IC) Compliance Statement for Canada
This device complies with Industry Canada license-exempt RSS standard (s).
Operation is subject to the following two
conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.
ICES-3 (B)/NMB-3(B)
“Le present appareil est conforme aux CNR d’lndustrie Canada appl icables aux
appareils radio exempts de licence. L’exploitation est autorisee aux deux
conditions suivantes: (1) l’appareil ne doit pas produire de brouillage,
etl’utilisateur de l’appareil doit accepter tout brouillage radioelectrique
subi, m@me si le broui llage est susceptible d’en compromettre le
fonctionnement.” Neither qingor Inc. nor qingor is responsible for any changes
or modifications not expressly approved by qingor Inc. or qingor. Such
modifications could void the user’s authority to operate the equipment
Important WEEE information
WEEE Disposal and Recycling Information Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycling it responsibly promotes the sustainable reuse of materials resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
Battery recycling information for the European Union
Batteries or packaging for batteries is labeled in accordance with European
Directive 2006/66/EC and amendment 2013/56/EU concerning batteries and
accumulators and waste batteries and accumulators. The Directive determines
the framework for the return and recycling of used batteries and accumulators
as applicable throughout the European Union. This label is applied to various
batteries to indicate that the battery is not to be thrown away, but rather
reclaimed upon the end of life per this Directive. In accordance with the
European Directive 2006/66/EC and amendment 2013/56/EU, batteries and
accumulators are labeled to indicate that they are to be collected separately
and recycled at end of life. The label on the battery may also include a
chemical symbol for the metal concerned in the battery (Pb for lead, Hg for
mercury, and Cd for cadmium). Users of batteries and accumulators must not
dispose of batteries and accumulators as unsorted municipal waste, but use the
collection framework available to customers for the return, recycling, and
treatment of batteries and accumulators. Customer participation is important
to minimize any potential effects of batteries and accumulators on the
environment and human health due to the potential presence of hazardous
substances. Before placing electrical and electronic equipment (EEE) in the
waste collection stream or in waste collection facilities, the end-user of
equipment containing batteries and/or accumulators must remove those batteries
and accumulators for separate collection.
Restriction of Hazardous Substances (RoHS) Directive
This ginger (Shenzhen) Tech Co., Ltd. product, with included parts (cables,
cords, and so on) meets the requirements of Directive 2011/65/EU on the
restriction of the use of certain hazardous substances in electrical and
electronic equipment(“RoHS Recast” or “RoHS 2”). Radio Equipment Directive
qingor Europe BV, Hogehilweg 8, 1101 CC Amsterdam, The Netherlands. Hereby,
qingor (Shenzhen) Tech Co., Ltd, declares that the wireless equipment listed
in this section is in compliance with the essential requirements and other
relevant provisions of Directive 2014/53/EU.
Bluetooth
- Frequency Band(s) 2.4000-2.4835GHz
- Max. RF Power lO0mW
Common Failures and Solutions
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1. The display board i. working but the motor don”t work Reason analpi1 and Solution.
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The brake handle i1 was damaged. Pull out the 1ocket of the brake handle (normally open type rake handle) to 1ee if the motor works. if it doe, then it i1 the failure of brake handle, replace it.
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. The 1pud replating 1t:ecrlng handle ill dama, ed. Check the, peed regulating ltcering handle and motor hall, which too,ce if they are 1hortclrcuited or not. Short circuit 1• Euler to happen ill wet weather and will cause,e continuous damage of the controller.
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.The motor ill dama, ed. Check the motor hall switch and turning handles signal. If the controller shell gm very hot when turned on, it is usually caused by the 1hort-circuit of the Internal power tutie of the controller, then cut off the power and replace it.
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Charging failure baton analysis and Solution• The battle’s charging port is lost. Change a good charging port. The wnnealon of the charger plug b, not Weil b.Change a good changer connector. Can’t tum on the scooter
Buon analyzes and Solution, The ball’s I, dead. Charge the scooter for 1-2 hours, according to the user manual. -
The power button is out of order. Check the power button to 1ee if it is mck or not.
Scooter parts repair video
FCC Caution
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.
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