cye-way ZHX-18-038 Combination Electric Fireplace Heater User Guide

June 5, 2024
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cye-way ZHX-18-038 Combination Electric Fireplace Heater

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Safety Information

  1.  Read all instructions before using this heater. Do not use this heater outdoors.  This heater is not intended for use in bathrooms, laundry areas heater and were it similar may indoor fall into a location. bathtub Never or other locate waterthe container.
  2.  Do not run the power cord under carpeting. Do not cover the Arrange power the cord power with cord throw away rugs, from runners, traffic or areas the like.and where it will not be tripped over.
  3.  To remove disconnect the plug from the heater, and outlet. turn controls off, then
  4.  heaters Connect to directly properly into a wall grounded outlets outlet/receptacle. only. Always Never plugs with an extension cord or relocatable power tap (outlet/power strip).
  5.  To prevent a possible fire, do not block firebox air intakes or the exhaust in any manner. Do not operate the firebox on soft surfaces, like a bed, where openings may become blocked.
  6.  inner There is a temperature thermostat over limiter heats inside or the abnormal heater. When heating occurs, the thermostat protective device cuts off the power supply to avoid fireplace damage or risk of fire.
  7.  Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electrical shock, or injury to persons.+

IMPORTANT SAFETY INFORMATION
PLEASE READ ALL OF THE INFORMATION IN THIS OPERATING MANUAL, MAINTENANCE INCLUDING INFORMATION. ALL TO SAFETY, AVOID THE OPERATING, POTENTIAL RISKAND
OF SHOULD FIRE, FOLLOW ELECTRIC THE SHOCK, DIRECTIONS OR INJURY AND TO WARNINGS PERSONS, IN USERSTHIS MANUAL.

This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment­grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. This heater is for use on 120 volt circuits and has a grounded plug. An adapter is available from your local electronics store or online supplier for connecting three-blade grounding-type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

Pre- installation

  • Voltage: 120 VAC, 60 Hz
  • Watts: 1400 Watts

HARDWARE INCLUDED

Part Description Quantity
18 Screw-short 4+1 extra
19 Screw-long 6+1 extra

PACKAGE CONTENTS

Part Description Quantity
V Remote Control with Battery 1
w Fireplace Insert 1
y Side Trim 2

ASSEMBLY

Attaching the metal trims

Align and attach two side trims (Y) to both sides of the fireplace insert (W) respectively with the right angle side facing thefront of the unit, using two screws (18) per trim.

Installing the fireplace insert
Carefully set the fireplace insert (W) into the back of the mantel and center it in the opening. Use care not to scratch the wood.check the alignment.and then attach the fireplace insert (W) to the mantel by nserting the screws[19Jthrough the driledholes on the trims (Y) and securely screw into place using a Phillips screwdriver.
NOTE: DO NOT attempt to install the insert from the front of the mantel – it will not fit.

Operation

Identifying the control panel

  • The control panel is located on the top right corner of the fireplace/heater unit.
  • The control panel contains the main power (1), flames control (2) and heater control (3).

Using the main power button

Press the power button (1) to turn the fireplace/heater unit on and off. Press the power button (1) once to turn the unit on. Press again to turn the unit off.

Using the flame control

  • Press the flame button (2) to set the flames for different levels of flame You can control the flame height as the table below:
    Button Press| Flame Level| Fireplace Appearance
    ---|---|---
    1st press| Medium| Flames Medium, Logs Glow Medium
    2nd press| Low| Flames Low, Logs Glow Low
    3rd press| All Off| Flames Off, Logs Off
    4th press| High| Flames Highest, Logs Glow Highest
  • When the heater function turns on, the flame level will cycle through the 3 different level settings
    Button Press| Flame Level| Fireplace Appearance
    ---|---|---
    1st press| Medium| Flames Medium, Logs Glow Medium
    2nd press| Low| Flames Low, Logs Glow Low
    3rd press| High| Flames Highest, Logs Glow Highest
  • If the flame is off when the unit is turned off by the main power button, the flames will come on in highest mode when you turn the heater

Using the heater control

  • Press the heater button (3) to turn on or off the heat function. There is no speed setting for the heater If you turn off the heater by the main power button (1), the unit will hold the setting in the memory. When the power is turned back on, the heater will turn on at the same setting.
  • When the flame function turns on, press the heater button (3) once to turn the heater Press again to turn the heater off.
  • When the flame function turns off, the flames will come on in highest mode when the unit is turned on heater button (3).

Using the Remote Control

Installing the battery

The battery is supplied with the remote control. The first thing to do with the remote control is to remove the plastic sheet insulated battery. For a replacement battery, use a lithium-based CR2025 battery. Please follow the sequence below to replace the battery.

  • Take out the battery

  • Insert the battery with the button side into the battery bracket, making sure the battery is firmly

  • Press the battery bracket into the remote control, making sure it snaps into

  • Turn the remote over and aim it towards the fireplace/heater

  • Press the power button on the upper portion, and see if the flames on the fireplace/heater turn on or

  • If nothing appears to happen, check to make sure the battery is installed correctly, and try

Care and Maintenance

The blower motor and flame motor are pre-lubricated for a durable using time and need no further lubrication or maintenance.  To remove any accumulation of dust or debris, the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater.

  • Use a soft, clean cloth that will not scratch the surface when
  • Use a clean soft cloth dampened with warm water to clean the fireplace surface. DO NOT use household or abrasive cleaners, as these products may damage the
  • When cleaning the glass viewing screen use a non-abrasive damp cloth with liquid cleaner or soft soap if necessary; DO NOT use cleaning powders or any other substance with abrasives since these substances will scratch glass.
  • Under no circumstances should this product be operated with a broken or chipped glass
  • Do not strike or slam the
  • In the event that your appliance is stained or otherwise damaged during use, we recommend that you call a professional to
  • When not in use please unplug the cord from the outlet to prevent any damage or accident.

Troubleshooting

Problem Solution
The unit does not turn on. □     Check that the unit is fully plugged into a

standard 120 V

outlet.

□     Press the power button on the control panel.

The unit is on, but there is no flame effect.| □    Open the back panels to check if the flame spindle has

fallen off from the spindle motor.

There is a visible flame effect, but the heater does not continue to blow warm air after repeatedly turned on the heater.| □    Turn on/off the heater button several times to make sure

it is in the “ON” position.

The heater does not work, but the power and heater switches are in the “ON” position.| □    Turn all switches to the “OFF” position and unplug the

unit from the wall outlet for 5 minutes. After 5 minutes plug the unit back into the wall outlet, and operate as normal. Make sure that no objects are blocking the air vents on the top and on the front of your fireplace•

The remote control is not working.| □     Change the remote battery.

□     Operate remote transmitter at a slow measured pace.

Press the remote control buttons with an even motion and gentle pressure.

□     Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction.

□     Stand closer to your fireplace.

□     Remove objects that may block your remote control’s ability to communicate with your fireplace.

References

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